1762 Environment courses in Congleton delivered Live Online

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

Mastering 3ds Max and Photoshop Training Course. earn 3D design, modeling, and rendering with 3ds Max, and seamlessly integrate Photoshop skills. Expert instructors guide you in enhancing images and creating stunning renderings. Our 3ds Max course is designed to help you learn basic and advanced architectural visualisation. Click here for more info: Website Duration: 20 hours Approach: 1-on-1, Customized and Flexible pacing. Session Flexibility: Design your own timetable at your convenient hour between 9 am and 7 pm, Mon to Sat. 20-Hour Comprehensive Training in 3ds Max and Photoshop. Course Breakdown: Module 1: Introduction to 3ds Max (6 hours) Familiarization with 3ds Max's interface and workspace Navigation and basic modeling tools usage Creation and manipulation of primitive objects Object modification with modifiers for specific effects Materials, textures, and basic lighting techniques Introduction to rendering 3D scenes Module 2: Intermediate 3ds Max Techniques (6 hours) Advanced modeling with splines and polygons Camera creation and animation for realistic perspectives Character rigging and animation using bones Particle systems for visual effects and dynamic simulations Designing landscapes and outdoor scenes Exploration of advanced lighting and rendering methods Module 3: Introduction to Photoshop for 3D Artists (4 hours) Understanding Photoshop interface and essential editing tools Seamless integration of 3D models and textures between 3ds Max and Photoshop Creation and editing of textures and materials for realistic surfaces Post-production and compositing techniques to enhance 3D renders Module 4: Advanced Photoshop Techniques for 3D Artists (4 hours) Custom brush and texture creation for artistic elements Non-destructive editing using layer masks and adjustment layers Advanced compositing for seamless 3D element integration Crafting photorealistic textures and materials for impressive visuals Module 5: Project-Based Learning (4 hours) Application of learned techniques to a real-world project 3D modeling, texturing in Photoshop, and final image rendering Instructor feedback for project refinement Presentation of completed projects, showcasing acquired skills. Attendees will learn to craft intricate 3D models using Autodesk 3ds Max, mastering primitive objects, splines, and polygons for complex designs. Advanced Rendering Techniques: Participants will acquire skills in texturing, material application, lighting strategies, and rendering tools, crafting visually striking and lifelike 3D environments. Animation Prowess: Students will delve into object and character animation, simulation of perspectives with cameras, and the dynamic use of particle systems for visual effects and simulations. Essential Photoshop Proficiency: Attendees will gain vital Photoshop skills for post-processing, compositing 3D renders, and creating realistic textures, enhancing the quality of their 3D projects. Hands-On Project Engagement: Through practical projects, participants will receive expert feedback, honing their skills and demonstrating their expertise in real-world applications. Creative Problem-Solving Abilities: Attendees will cultivate creative thinking and problem-solving skills, enabling them to manifest their unique artistic visions in their 3D projects. Skills Acquired: Participants in the Mastering 3ds Max and Photoshop Training Course will gain advanced proficiency in 3D modeling, texturing, lighting, and rendering using 3ds Max. Additionally, they will master digital image manipulation, graphic design, and photo editing techniques using Photoshop. Key skills include: Advanced 3D Modeling and Rendering in 3ds Max Expert Texturing and Lighting Techniques Digital Image Manipulation and Retouching in Photoshop Graphic Design and Visual Communication Skills Job Opportunities: Upon completion, individuals can pursue a range of exciting career opportunities, including: Senior 3D Artist Game Developer Architectural Visualization Specialist Graphic Designer Visual Effects Artist This course equips participants with the expertise needed for roles in animation studios, game development companies, architectural firms, advertising agencies, and more, providing a pathway to thriving careers in the creative industry. Advantages of joining this program: Thorough education: Excel in 3ds Max and Photoshop for high-quality visual effects and motion graphics at a professional level. Certified mentors and industry specialists: Receive instruction from seasoned professionals for expert direction. Interactive online sessions: Engage from any location; no need for travel. Lesson recordings: Access recorded sessions for revision and reinforcement. Long-term email assistance: Receive ongoing support even after the course completion. Complimentary career guidance: Gain valuable industry insights to boost your career prospects. Download Adobe Photoshop Download Autodesk 3dsmax

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

Why Choose Mastering Maya Basics to Intermediate Course? Click here for more info: Website Our courses cater to graphic designers, animators, and beginners, providing industry-standard animation skills. Dive into 3D animation, modeling, simulation, and rendering for film, TV, games, and ads. Duration: 20 hours Approach: 1-on-1 Sessions. Schedule: Design your own schedule by pre-booking a convenient hour of your choice, available Mon to Sat between 9 am and 7 pm. I. Introduction to Maya (1.5 hours) Understanding Maya and its Applications Navigating the Maya Interface and Basic Tools Creating and Managing Projects II. 3D Modeling (3 hours) Basics of Polygon Modeling Creating Simple and Complex 3D Shapes Organic Shape Creation using NURBS Advanced Techniques: Extrusions, Bevels, and Editable Objects III. Texturing and Materials (1.5 hours) Introduction to Texturing and Material Creation UV Unwrapping and Texture Mapping Importing and Applying Textures and Images IV. Lighting and Rendering (2 hours) Fundamental Lighting Techniques Camera Setup and Composition Rendering Images and Animations Output Options and File Formats V. Animation (4 hours) Keyframe Animation and Animation Curves Rigging and Animating Characters Motion Paths and Animation Layers Editing Animation Clips VI. Rigging (2 hours) Introduction to Rigging and Skeletons Binding Skin and Weight Maps Creating Rigging Systems for Characters VII. Special Effects (1.5 hours) Particle Systems and Dynamics Creating Fluids, Fire, and Other Effects Special Effects Editing: Explosions, Smoke, and more VIII. Advanced Modeling Techniques (1.5 hours) Complex Objects using Booleans and Deformers Modifying Curves and Surfaces Organic Shape Creation with Sculpting Tools IX. Conclusion and Next Steps (0.5 hours) Course Review Further Learning Tips and Resources Q&A and Feedback Please note: The course content and duration are flexible, tailored to match learners' needs and skill levels. Throughout the course, lifetime email support ensures you receive guidance with any challenges you face. Embark on your Autodesk Maya journey, exploring 3D modeling and animation with confidence. Additional Topics Covered: Modeling: Surfaces, Control Vertex, Polygons, Extrusion, Vertices, Edges, Bridge Tool, Combining, Smooth, Mirror Geometry, Merging Vertices, Subdivision Modeling. Deformations: Twist, Lattice, Flare, Bend. Shapes: Lines, Pen Tools. Animations: Basic Keyframes, Vertex Animation, Clusters, Path Animations, Skeletons, Bones, IK Handle Tool, Skinning. Dynamics: Fire, Lighting, Soft and Rigid Bodies, Particles, Collisions, Gravity. Fur and Paint Effects: Fur Basics, Fur Color Corrections, Paint Effects, Paint Modifier, Brush Animations. Texturing: Diffuse and Bump Maps, Reflections, Transparency, Shaders, Toon Shaders, Glow Textures. Lighting: Basic and Advanced Lights, Shadows, Special Light Effects. Camera: Free and Aim Cameras, Camera Effects, Path Animations. Fluid Effects and Ncloth: 2D and 3D Containers, Collision Effects, Gravity, Wind Effects. Rendering: Images and Animations, Render Techniques, Resolution Settings, Batch Rendering. Download Maya Maya Proficiency: Master Maya's interface, tools, and functions, advancing from basic to intermediate levels. 3D Modeling Expertise: Create diverse 3D models using polygonal and NURBS techniques, from simple shapes to intricate designs. Texturing and Rendering Skills: Apply textures, create materials, and utilize advanced rendering techniques for high-quality visuals. Animation Techniques: Understand keyframe animation, rigging, and character animation, producing engaging animations and special effects. Special Effects and Dynamics: Explore particle systems, fluid dynamics, and advanced visual effects, enhancing realism in animations. Advanced Modeling and Sculpting: Master complex modeling techniques, including Booleans, deformers, and organic shape creation through sculpting tools. Professional Portfolio: Develop a diverse portfolio showcasing 3D modeling and animation skills, ready for presentation to employers or clients. Problem-Solving Skills: Learn creative approaches to solve complex 3D challenges effectively. Collaborative Abilities: Understand team dynamics and collaboration within the 3D production pipeline. Recommended Books: "Introducing Autodesk Maya 202X" by Dariush Derakhshani and Randi L. Derakhshani: Comprehensive beginner's guide to Maya's essential tools and techniques. "Mastering Autodesk Maya 20XX" by Todd Palamar: In-depth intermediate guide covering advanced features, modeling, animation, and rendering. "Maya Character Creation: Modeling and Animation Controls" by Chris Maraffi: Focuses on character creation, covering modeling, rigging, and animation. "Maya Secrets of the Pros" by Todd Palamar: Expert tips and techniques from professional Maya artists, detailing advanced workflows and best practices. "Stop Staring: Facial Modeling and Animation Done Right" by Jason Osipa: Specialized book on facial modeling and animation, perfect for character expression enthusiasts. "The Art of 3D Computer Animation and Effects" by Isaac Kerlow: Offers foundational knowledge in 3D computer animation principles, applicable to various software, including Maya. Mastering Maya Basics to Intermediate Course Benefits: Comprehensive Skill Development: Master essential tools and techniques, from basics to intermediate, with hands-on projects mirroring real industry scenarios. Industry-Grade Proficiency: Acquire expertise in Autodesk Maya, enhancing credibility in animation, visual effects, and gaming industries. Creative Exploration: Unlock creative potential through advanced shading, lighting, dynamics, and simulations, enabling imaginative project realization. Portfolio Enhancement: Build a strong portfolio showcasing skills in 3D modeling, animation, and rendering for career advancement. Individualized Support: Receive personalized guidance and feedback, ensuring tailored learning experiences and skill refinement. Potential Jobs After Course: 3D Animator: Create lifelike character animations for films, games, and advertisements. 3D Modeler: Design detailed 3D characters, environments, and objects for various applications. Visual Effects Artist: Produce stunning visual effects for movies, TV shows, and commercials. Texture/Lighting Artist: Develop intricate textures and set the mood with expert lighting. Rigging Specialist: Rig characters and objects for realistic movement in animations. Rendering Specialist: Optimize rendering capabilities for high-quality images and animations. Game Developer: Contribute to interactive game development using Maya's features. Freelance Artist/Animator: Work independently on diverse projects, collaborating with studios and agencies. Skill Advancement: Progressive Mastery: Develop from basics to intermediate levels in Autodesk Maya, honing essential tools for stunning 3D visuals and animations. Hands-On Learning: Interactive Practice: Engage in practical projects, refining your skills in 3D modeling, advanced materials, character animation, and high-quality renders. Industry-Ready Proficiency: In-Demand Skills: Acquire proficiency in Autodesk Maya, a key software in animation and gaming, enhancing your employability. Creative Exploration: Unlock Creativity: Experiment with advanced shading, lighting, and dynamic animations, unleashing your creative potential in Maya. Flexible Support: Tailored Learning: Access recorded lessons for review, deepening your understanding, with lifetime email support for continuous guidance.

Duration 3 Days 18 CPD hours This course is intended for This advanced course is for IT professionals tasked with administering a Spectrum Scale system. Overview Please see Overview This course is intended for IT professionals tasked with administering a Spectrum Scale system. It includes information on installing, configuring and monitoring a Spectrum Scale cluster. Migrating to IBM Spectrum Scale 4.2Spectrum Scale 4.2 GUIMulti-clusterClustered NFSCluster Export Services for multi-protocol supportSMB Protocol SupportNFS Support in CES; Ganesha overview/performanceActive File ManagementAFM-Based Disaster Recovery (DR) and Asynchronous DRPlanning LTFS and GPFS environment for data archivingFile Placement OptimizerIBM© GPFS-FPO and integration with GPFS Hadoop connectorIBM© Spectrum Scale Call HomeMonitoring and performance tuningFlash Cache metadata migration

Duration 3 Days 18 CPD hours This course is intended for Developed for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers. Overview How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment How to perform common enterprise mobility management tasks and mobile application managementUnderstand the device enrollment processHow to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution Students will explore how to manage Citrix Endpoint Management in this course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization?s needs. Students will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints. Introduction to Citrix Endpoint Management Citrix Endpoint Management Features Citrix Cloud and Citrix Endpoint Management Citrix Endpoint Management User Experience and Security Citrix Endpoint Management Entitlements Citrix Endpoint Management Architecture Citrix Endpoint Management Prerequisites Citrix Endpoint Management Server Citrix Endpoint Management and Microsoft Intune Apple APNs and Google Firebase Cloud Messaging MDX Architecture and Features Cloud Components Cloud Component Overview Onboarding and Access Cloud Connector and Cloud Resource Locations Cloud Migration Cloud Updates and Features Common Device Management Tasks Administrative Console Overview Delivery Groups Device Policies Device Enrollment Enrollment Methods iOS Device Enrollment Android Device Enrollment Windows 10 Enrollment Other Devices Managing Device Security Security Policies Automated Actions Android for Work ActiveSync Filtering Shared Devices Working with Apps Application Integration Citrix Endpoint Management Productivity Apps Application Security with MDX 3rd Part Applications Integrating Citrix Content Collaboration Citrix Content Collaboration Overview Integrating Citrix Endpoint Management with Content Collaboration Content Collaboration Workflows Maintaining and Troubleshooting Maintaining Citrix Endpoint Management Maintaining Certificates Troubleshooting Citrix Gateway (formerly NetScaler Gateway) Troubleshooting Tools for Citrix Productivity Apps Firewall Issues Monitoring and Reporting Monitoring and Reporting of Devices Monitoring and Reporting of Citrix Content Collaboration Additional course details: Nexus Humans CEM-205 Manage Citrix Endpoint Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CEM-205 Manage Citrix Endpoint Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business users, educators, students, and knowledge workers in a variety of roles and fields who want to be able to use the apps included in Google Workspace to create and manage various types of files and communicate and collaborate with colleagues. Overview In this course, you will use the various apps included in Google Workspace to work productively as part of a team. You will: Navigate the Google Workspace environment and use Gmail to send and manage email correspondence. Manage schedules using Google Calendar™. Communicate with colleagues over text, voice, and video using Google Chat and Google Meet. Store and share files using Google Drive. Collaborate on documents using Google Docs, Google Slides™, and Google Keep™. Collaborate on data using Google Sheets and Google Forms™. Collaborate on websites using Google Sites™. The core productivity apps that make up the Google Workspace? suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like Gmail?, Google Drive?, Google Docs?, Google Sheets?, Google Meet?, Google Chat?, and more?all while participating in a collaborative team environment. Lesson 1: Getting Started with Google Workspace Topic A: Navigate Google Workspace Topic B: Send and Manage Email Using Gmail Lesson 2: Managing Schedules Using Google Calendar Topic A: Create and Manage Events Topic B: Customize Calendars Topic C: Create and Share Calendars Topic D: Create and Manage Tasks Lesson 3: Communicating Using Google Chat and Google Meet Topic A: Chat Using Google Chat Topic B: Participate in Meetings Using Google Meet Lesson 4: Storing and Sharing Files Using Google Drive Topic A: Add Files and Folders Topic B: Manage Files and Folders Lesson 5: Collaborating on Documents Using Docs, Slides, and Keep Topic A: Create and Edit Documents Using Google Docs Topic B: Design Presentations Using Google Slides Topic C: Take Notes Using Google Keep Lesson 6: Collaborating on Data Using Sheets and Forms Topic A: Create and Manage Spreadsheets Using Google Sheets Topic B: Design Surveys Using Google Forms Lesson 7: Collaborating on Websites Using Sites Topic A: Create and Edit Sites Topic B: Share and Publish Sites Additional course details: Nexus Humans Google WorkSpace training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google WorkSpace course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This intermediate course is appropriate for anyone with system administrative duties installing and managing an AIX operating system in a multiuser POWER (System p) environment. Overview Explain key NIM concepts and terminology Display NIM-related information Set up a NIM master Perform a base AIX (RTE) install Define and use several types of NIM objects Perform an automated install Create and use mksysb resources Maintain lpp_source and SPOT resources Update NIM clients In this course you will learn the fundamental capabilities of the Network Installation Management (NIM) facility of the AIX 6 operating system Day 1 NIM overview Setting up the master RTE installation Customizing install operations Day 2 NIM backups and restores Managing key NIM resources Client updates

Duration 5 Days 30 CPD hours This course is intended for Security Professionals working with Kubernetes Clusters Container Orchestration Engineers DevOps Professionals Overview In this course, students will learn and practice essential Kubernetes concepts and tasks in the following sections: Cloud Security Fundamentals Cluster Hardening System Hardening Minimize Microservice Vulnerabilities Supply Chain Security Disaster Recovery Secure Back-up and Restore This class prepares students for the Certified Kubernetes Security Specialist (CKS) exam. Kubernetes is a Cloud Orchestration Platform providing reliability, replication, and stabilitywhile maximizing resource utilization for applications and services. By the conclusion of this hands-on, vendor agnostic training you will be equipped with a thorough understanding ofcloud security fundamentals, along with the knowledge, skills and abilities to secure a Kubernetes cluster, detect threats, and properly resolve a security catastrophe. This courseincludes hands-on instruction which develops skills and knowledge for securing container-based applications and Kubernetes platforms, during build, deployment, and runtime. We prioritizecovering all objectives and concepts necessary for passing the Certified Kubernetes Security Specialist (CKS) exam. You will be provided the components necessary to assemble your ownhigh availability Kubernetes environment and harden it for your security needs. Learning Your Environment Underlying Infrastructure Using Vim Tmux Cloud Security Primer Basic Principles Threat Analysis Approach CIS Benchmarks Securing your Kubernetes Cluster Kubernetes Architecture Pods and the Control Plane Kubernetes Security Concepts Install Kubernetes using kubeadm Configure Network Plugin Requirements Kubeadm Basic Cluster Installing Kubeadm Join Node to Cluster Kubeadm Token Manage Kubeadm Tokens Kubeadm Cluster Upgrade Securing the kube-apiserver Configuring the kube-apiserver Enable Audit Logging Falco Deploy Falco to Monitor System Calls Enable Pod Security Policies Encrypt Data at Rest Encryption Configuration Benchmark Cluster with Kube-Bench Kube-Bench Securing ETCD ETCD Isolation ETCD Disaster Recovery ETCD Snapshot and Restore Purge Kubernetes Purge Kubeadm 3Purge Kubeadm Image Scanning Container Essentials Secure Containers Creating a Docker Image Scanning with Trivy Trivy Snyk Security Manually Installing Kubernetes Kubernetes the Alta3 Way Deploy Kubernetes the Alta3 Way Validate your Kubernetes Installation Sonobuoy K8s Validation Test Kubectl (Optional) Kubectl get and sorting kubectl get kubectl describe Labels (Optional) Labels Labels and Selectors Annotations Insert an Annotation Securing your Application Scan a Running Container Tracee Security Contexts for Pods Understanding Security Contexts AppArmor Profiles AppArmor Isolate Container Kernels gVisor Pod Security Pod Security Policies Deploy a PSP Pod Security Standards Enable PSS Open Policy Agent (OPA) Admission Controller Create a LimitRange Open Policy Agent Policy as Code Deploy Gatekeeper User Administration Contexts Contexts Authentication and Authorization Role Based Access Control Role Based Access Control RBAC Distributing Access Service Accounts Limit Pod Service Accounts Securing Secrets Secrets Create and Consume Secrets Hashicorp Vault Deploy Vault Securing the Network Networking Plugins NetworkPolicy Deploy a NetworkPolicy mTLS Linkerd mTLS with istio istio Threat Detection Active Threat Analysis Host Intrusion Detection Deploy OSSEC Network Intrusion Detection Deploy Suricata Physical Intrusion Detection Disaster Recovery Harsh Reality of Security Deploy a Response Plan Kasten K10 Backups Deploy K10