1688 Environment courses in Cardiff delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for This course is designed for those who have little or no experience with Linux and whoare seeking a fundamental understanding of the SUSE Linux Enterprise 15 operatingsystem. It is also ideal for those who want to begin preparing for the SUSE CertifiedAdministrator in Enterprise Linux 15 certification exam. Overview Attendees will be taught the following concepts and skills that are fundamental inadministering the SLES Operating System:Install SLES 15 and perform basic Linux configurationBecome familiar with the command line interface & commonly usedcommandsConfigure and use Remote AdministrationManage the boot process and understand systemsManage processes and jobsManage users and permissionsManage softwareConfigure basic networkingManage storageMonitor SUSE Linux Enterprise This course is designed for those who are seeking a fundamental understanding of the SUSE Linux Enterprise Server (SLES) operating system.Students will be able to install and configure a SLES 15 server and integrate it into an existing network. They will be able to perform the most important system administration tasks. Overview of SUSE Linux Enterprise Flavors of SUSE Linux SLE Maintenance Model YaST The Linux Filesystem Understand the Filesystem Hierarchy Standard (FHS) Understand the Linux File Types Work with the Command Line Getting Help at the Command Line Understand the Shell Environment The Vim EditorRemote Administration Understand Remote Administration with OpenSSH Understand Remote Administration with VNC System Initialization Understand the Boot Process Understand the GRUB2 Boot Loader Define and Describe systems Process Management Understand Process Administration Understand Background Processes Understand Process Scheduling Understand xinet Identify and Security Understand User Management Understand Filesystem Permissions Understand Privilege Delegation Software Management Understand Compiling Software from Source Understand Management of RPM Packages Understand Software Management with Libzypp Network Management Understand Network Management in SLE Understand Network Management with Wicked Understand firewall Storage Management Understand the Linux I/O Stack Recognize Traditional Linux File Systems Configure Logical Volume Management (LVM) Configure Software RAID Define and Describe BtrFS Understand NFSv4 Administration and Monitoring Understand Time Sync with chrony Configure System Logging Understand Supportconfig Installing SUSE Linux Enterprise Understand the Unified Installer Understand Extensions and Modules Understand AutoYaST

Duration 1 Days 6 CPD hours This course is intended for Multi-role (consumers, business authors, professional authors, developers, administrators, modelers, project managers) This course provides students with an overview of the IBM Cognos Analytics suite of products and their underlying architecture. Students will examine each component as it relates to an Analytics solution & will be shown a range of resources. IBM Cognos Analytics Describe IBM Cognos Analytics Describe IBM Cognos Analytics components Describe IBM Cognos architecture at a high level Describe IBM Cognos security at a high level Consume Content in IBM Cognos Analytics Where do consumers access BI content? Use published reports Drill through to related data Specify run report options Specify properties of an entry Alerts and Watch Items Create Reports in IBM Cognos Analytics Overview of reporting and report authoring Identify package types, uploaded files, and data modules available for reporting Examine IBM Cognos Analytics - Reporting Examine the interface Explore different report types Create a simple, sorted, and formatted report Create a report view Create a subscription Create an Active Report Import and report on personal data Create Dashboards in IBM Cognos Analytics Describe IBM Cognos Dashboarding Identify the IBM Cognos Dashboarding user interface Add report content and tools to create dashboards Widget-to-widget communication Filter data in the dashboard Sort, group and ungroup, and calculate data Create Metadata Models in IBM Cognos Analytics Define IBM Cognos Framework Manager and its purpose Describe the IBM Cognos Framework Manager environment Describe IBM Cognos Cube Designer Get high-level content from Dynamic Cubes course and/or FM course Web-based Modeling Create Data Modules Extend IBM Cognos Analytics Introduction to IBM Cognos Mobile Key features Examine Cognos Mobile architecture Identify supported products Introduction to IBM Cognos BI for Microsoft Office Describe Cognos Analysis for Excel (CAF) Compare IBM Cognos Analytics & IBM Cognos BI New features in IBM Cognos Analytics Changes from IBM Cognos BI to IBM Cognos Analytics Legacy option Examine Event Studio Examine the role of Event Studio in Performance Management List the benefits of Event Studio Examine Metric Studio Identify scorecards, metrics, and metric types Organize metrics with strategies Track initiatives with projects

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal

Duration 1 Days 6 CPD hours This course is intended for It is essential information for beginning IT Asset Managers and other IT professionals involved in asset management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview During this course, students learn best practices in Software Asset Management Reducing Risk Increasing Accountability Uncovering Savings Gaining Control of the IT Environment The IAITAM Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures students are able to manage software assets. Students also learn about the ever-changing variables throughout our industry. From software piracy and compliance issues to legislation and organizational challenges, it is necessary to evaluate both the internal and external influences that bring about change in how organizations manage their IT assets. A successful Software Asset Manager must look at the overall goals of the organization and determine where Software Asset Management will be a strategic influence in achieving those goals. This course also includes the exam for CSAM certification. Course Outline The Scope of Software Strategic License Management Software Harvesting License Documentation The Right to Audit Proactive vs. Reactive SAM Developing Goals Savings Opportunities ITAM Compliance Audit Letter Examples of License Data Documentation Compliance Enforcement Understanding the EULA Due Diligence for Compliance The Art of Negotiation Ts & Cs Advice ITAM Automation Selecting a Discovery Tool ITAM Repository Hardware & Organizational Impacts Additional course details: Nexus Humans Certified Software Asset Manager (CSAM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Software Asset Manager (CSAM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Security Engineers Security Administrators Security Operations Specialists Security Analysts Network Engineers Overview Successful completion of this four-day, instructor-led course will help enhance your understanding of how to better protect your applications, remote networks, and mobile users using a SASE implementation. You will get hands-on experience configuring, managing, and troubleshooting Prisma Access in a lab environment. The Prisma Access SASE Security: Design and Operation (EDU-318) course describes Prisma Access Secure Access Service Edge (SASE) and how it helps organizations embrace cloud and mobility by providing network and network security services from the cloud. This course is intended for people in the fields of public cloud security and cybersecurity, or for anyone who wants to learn how to secure remote networks and mobile users. Course Outline 1 - Prisma Access Overview and Definitions 2 - Planning and Design Architecture 3 - Routing SD-WAN Design and CloudGenix 4 - Activate and Configure Service Connections 5 - Rule Enforcement in Prisma Access and SSL Decrypt 6 - Panorama Operations for Prisma Access and Fawkes Overview 7 - Remote Networks 8 - Mobile Users 9- Cloud Secure Web Gateway 10 - Tune, Optimize and Troubleshoot 11 - Manage Multiple Tenants 12 - What?s New in v2.1 13 - Next Steps Additional course details: Nexus Humans Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Senior system administrators who wish to learn more about troubleshooting. Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience. It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience. Overview As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization. Students should be able to demonstrate the following skills: - Installation of Red Hat Satellite 6 - Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues. You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills. 1 - INTRODUCTION TO TROUBLESHOOTING Describe a generalized strategy for troubleshooting. 2 - TAKE PROACTIVE STEPS TO PREVENT SMALL ISSUES Prevent small issues from becoming large problems by employing proactive system administration techniques. 3 - TROUBLESHOOT BOOT ISSUES Identify and resolve issues that can affect a system's ability to boot. 4 - IDENTIFY HARDWARE ISSUES Identify hardware problems that can affect a system?s ability to operate. 5 - TROUBLESHOOT STORAGE ISSUES Identify and fix issues related to storage. 6 - TROUBLESHOOT RPM ISSUES Identify and fix problems in, and using, the package management subsystem. 7 - TROUBLESHOOT NETWORK ISSUES Identify and resolve network connectivity issues. 8 - TROUBLESHOOT APPLICATION ISSUES Debug application issues. 9 - DEAL WITH SECURITY ISSUES Identify and fix issues related to security subsystems. 10 - TROUBLESHOOT KERNEL ISSUES Identify kernel issues and assist Red Hat Support in resolving kernel issues. 11 - RED HAT ENTERPRISE LINUX DIAGNOSTICS AND TROUBLESHOOTING COMPREHENSIVE REVIEW Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft© Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members on a Microsoft SharePoint Team Site. Overview In this course, you will be able to use resources on a typical SharePoint Team Site in the course of performing normal business tasks. You will:Interact with SharePoint Team Sites.Work with documents, content, and libraries.Interact in SharePoint.Work with Lists.Integrate SharePoint with Microsoft Office. SharePoint is a complex platform. A strong understanding of the platform will allow students to work more efficiently & effectively. In this course, students will learn how to use a SharePoint Team Site to access, store, and share information & documents. Interacting with SharePoint Team Sites Topic A: Access SharePoint Sites Topic B: Navigate SharePoint Sites Working with Documents, Content, & Libraries Topic A: Upload Documents Topic B: Search for Documents and Content Interacting in SharePoint Topic A: Update and Share Your Profile Topic B: Follow and Share Content Working with Lists Topic A: Add and Modify List Items Topic B: Configure List Views Topic C: Filter and Group Data with List Views Integrating with Microsoft Office Topic A: Access and Save Microsoft Office Documents with SharePoint Topic B: Manage Document Versions Topic C: Work with SharePoint Data from Outlook Additional course details: Nexus Humans Microsoft SharePoint 2016 - Site User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft SharePoint 2016 - Site User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course benefits individuals responsible for managing Junos switching with EX Series, QFX Series, QFabric and virtualized devices using the Network Director software in an enterprise network environment. Overview After successfully completing this course, you should be able to: Explain the role of the Network Director.Describe the Network Director modes.Describe how to build and deploy profiles.Explain how to monitor managed devices.Discuss how to generate reports through Network Director. This course is designed to provide students with the knowledge required to manage the Junos Space Network Director application and to manage devices with that application. Students will gain in-depth knowledge of how to work with Network Director. Through demonstrations and hands-on labs, students will gain experience with the features of Network Director. Chapter 1: Course IntroductionChapter 2: Network Director Modes Network Director Overview Network Director Modes Chapter 3: Wired Device Management Wired Device Management Configuring and Deploying Wired Device Profiles Working with Network Director Lab Chapter 4: Implementing Zero Touch Provisioning Function and Internal Workings of ZTP Configure and Implement ZTP with Network Director Implementing ZTP Lab Chapter 5: Virtualization Management in Network Director Virtual Systems and Network Director Overview Discovering and Managing Virtual Systems Enabling and Using Orchestration Managing Virtual Systems Lab Appendix A: QFabric Management Discovering and Managing QFabric Systems Generating Reports in QFabric Additional course details: Nexus Humans Junos Space Network Director training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Junos Space Network Director course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for System administrator Network administrator Technician DevOps Overview The Linux Professional Institute(LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linuxskills such as file management and manipulation, text processing, command line use, package management,filesystems, hardware, and many more. Students will feel confident taking the LPI LPIC-1 101 exam with in classroomassessments and practice exams. This course prepares students to take the 101 exam of the LPI level 1 certification. Work on the Command Line LPI Objectives Covered Role of Command Shell Shells Gathering System Info Identifying the Shell Changing the Shell Shell Prompts Bash: Bourne-Again Shell Navigating the Filesystem Help from Commands and Documentation Getting Help Within the Graphical Desktop Getting Help with man & info Bash: Command Line History Bash: Command Editing Bash: Command Completion Shell and Environment Variables Key Environment Variables LAB TASKS Use Streams, Pipes, and Redirects LPI Objectives Covered File Redirection Piping Commands Together Filename Matching File Globbing and Wildcard Patterns Brace Expansion General Quoting Rules Nesting Commands Gotchas: Maximum Command Length LAB TASKS Manage File Permissions and Ownership LPI Objectives Covered Filesystem Hierarchy Standard Displaying Directory Contents Filesystem Structures Determining Disk Usage With df and du File Ownership Default Group Ownership File and Directory Permissions File Creation Permissions with umask Changing File Permissions SUID and SGID on files SGID and Sticky Bit on Directories User Private Group Scheme LAB TASKS Create, Delete, Find, and Display Files LPI Objectives Covered Directory Manipulation File Manipulation Deleting and Creating Files Physical Unix File Structure Filesystem Links File Extensions and Content Which and Type Where is Searching the Filesystem Alternate Search Method Manually Installed Shared Libraries LAB TASKS Work with Archives and Compression LPI Objectives Covered Archives with tar Archives with cpio The gzip Compression Utility The bzip2 Compression Utility The XZ Compression Utility The PKZIP Archiving/Compression format LAB TASKS Process Text Streams Using Filters LPI Objectives Covered Producing File Statistics The Streaming Editor Replacing Text Characters Text Sorting Duplicate Removal Utility Extracting Columns of Text Displaying Files Prepare Text for Display Previewing Files Displaying Binary Files Combining Files and Merging Text LAB TASKS Search Text Files Using Regular Expressions LPI Objectives Covered Searching Inside Files Regular Expression Overview Regular Expressions RE Character Classes Regex Quantifiers RE Parenthesis LAB TASKS Perform Basic File Editing Operations Using VI LPI Objectives Covered Text Editing vi and Vim Learning Vim Basic vi Intermediate vi LAB TASKS Create, Monitor, and Kill Processes LPI Objectives Covered What is a Process? Process Lifecycle Process States Viewing Processes Signals Tools to Send Signals Managing Processes Tuning Process Scheduling Job Control Overview Job Control Commands Nohup and Disown Uptime & w Persistent Shell Sessions with Screen Using screen Advanced Screen LAB TASKS Use RPM, YUM, and Debian Package Management LPI Objectives Covered Managing Software RPM Architecture Working With RPMs Querying and Verifying with RPM Installing Debian Packages Querying and Verifying with dpkg The alien Package Conversion Tool Managing Software Dependencies Using the Yum command yum downloader Configuring Yum The deselect & APT Frontends to dpkg Aptitude Configuring APT LAB TASKS Work with Partitions, Filesystem, and Disk Quotas LPI Objectives Covered Partition Considerations Logical Volume Management Filesystem Planning Partitioning Disks with fdisk & gdisk Resizing a GPT Partition with gdisk Partitioning Disks with parted Non-Interactive Disk Partitioning with sfdisk Filesystem Creation Filesystem Support Unix/Linux Filesystem Features Swap Selecting a Filesystem Filesystem Maintenance Mounting Filesystems Mounting Filesystems Managing an XFS Filesystem NFS SMB Filesystem Table (/etc/fstab) Configuring Disk Quotas Setting Quotas Viewing and Monitoring Quotas LAB TASKS Linux Boot Process LPI Objectives Covered Booting Linux on PCs GRUB 2 GRUB 2 Configuration GRUB Legacy Configuration Boot Parameters Uinit Linux Runlevels Aliases Systemd local-fs.target and sysinit.target Runlevel Implementation System Boot Method Overview Systemd System and Service Manager Modifying systemd services Systemd Targets Using systemd Shutdown and Reboot System Messaging Commands Controlling System Messaging LAB TASKS Determine and Configure Hardware Settings LPI Objectives Covered Managing Linux Device Files Hardware Discovery Tools Configuring New Hardware with hwinfo PC Architecture and Bus DMA & IRQ USB Devices USB Architecture Configuring Kernel Components and Modules Kernel Modules Handling Module Dependencies Configuring the Kernel via /proc/ LAB TASKS Linux Fundamentals Unix and its Design Principles FSF and GNU GPL ƒ?? General Public License The Linux Kernel Components of a Distribution Red Hat Linux Products SUSE Linux Products Debian Ubuntu Logging In got root? Switching User Contexts Gathering Login Session Info LAB TASKS Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC) 101 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC) 101 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This class is ideal for admins with at least 6 months of experience administering Salesforce, and is a great foundational course for anyone looking to earn their Salesforce Advanced Administrator credential. Overview Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move metadata between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows. Take your Salesforce Administrator skills to the next level and supercharge your knowledge to solve pressing business needs. In this 4-day class, discover how to extend Salesforce with custom objects and Lightning apps, generate complex reports and dashboards, and automate complex business requirements to work more efficiently. Our Salesforce experts will share tips and best practices to take your admin skills to the next level and arm you with the skills to get more out of Salesforce. Record Access and Field Visibility Troubleshoot Record Access Understand the Impact of Territory Management on the Sharing Model Manage Field Visibility Change Management Manage Changes in a Sandbox Deploy Changes Using Change Sets Custom Objects and Apps Build Custom Objects, Tabs, and Apps Create Relationships Between Objects Use Delegated Administration Advanced Reporting Create Custom Report Types Build Exception Reports with Cross Filters Categorize Report Data with Bucketing Extend Summaries in Reports and Dashboards Display Multiple Views of Data Using Joined Reports Analyze Data Over Time with Historical Trending and Reporting Snapshots Salesforce Mobile App and Quick Actions Customize the Salesforce Mobile App Create Object-Specific Quick Actions Create Global Quick Actions Data Quality Assess, Cleanse, and Maintain Data Prevent Duplicate Records Using Duplicate Management Automated Business Processes Use Validation Rules, Formula Fields, Workflow Rules, and Process Builder to Enforce and Automate Business Processes Approval Processes Manage Approval Processes Troubleshoot Approval Processes Visual Workflow Understand Use Cases for Visual Workflow Build and Deploy a Flow Advanced Business Process Automation Understand When to Use Apex and Visualforce for Extending Business Process Automation Understand the Order of Execution for Automated Processes Use Debug Logs to Troubleshoot Business Process Issues