1686 Environment courses in Addlestone delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server 2016. The secondary audience for this course includes IT professionals who are looking to consolidate their knowledge about AD DS and related technologies, in addition to IT professionals who want to prepare for the 70-742 exam. Overview After completing this course, students will be able to: Install and configure domain controllers. Manage objects in AD DS by using graphical tools and Windows PowerShell. Implement AD DS in complex environments. Implement AD DS sites, and configure and manage replication. Implement and manage Group Policy Objects (GPOs). Manage user settings by using GPOs. Secure AD DS and user accounts. Implement and manage a certificate authority (CA) hierarchy with AD CS. Deploy and manage certificates. Implement and administer AD FS. Implement and administer Active Directory Rights Management Services (AD RMS). Implement synchronization between AD DS and Azure AD. Monitor, troubleshoot, and establish business continuity for AD DS services. This course teaches IT Pros how to deploy and configure Active Directory Domain Services in a distributed environment, how to implement Group Policy, how to perform backup & restore, & how to troubleshoot Active Directory?related issues. Installing & Configuring DCs Overview of AD DS Overview of AD DS DCs Deploying DCs Lab: Deploying and administering AD DS Managing Objects in AD DS Managing user accounts Managing groups in AD DS Managing computer accounts Using Windows PowerShell for AD DS administration Implementing and managing organizational units Lab: Deploying and administering AD DS Lab: Administering AD DS Advanced AD DS Infrastructure Management Overview of advanced AD DS deployments Deploying a distributed AD DS environment Configuring AD DS trusts Lab: Domain and trust management in AD DS Implementing & Administering AD DS Sites & Replication Overview of AD DS replication Configuring AD DS sites Configuring and monitoring AD DS replication Lab: Managing and implementing AD DS sites and replication Implementing Group Policy Introducing Group Policy Implementing and administering GPOs Group Policy scope and Group Policy processing Troubleshooting the application of GPOs Lab: Implementing a Group Policy infrastructure Lab: Troubleshooting a Group Policy Infrastructure Managing User Settings with GPOs Implementing administrative templates Configuring Folder Redirection and scripts Configuring Group Policy preferences Lab: Managing user settings with GPOs Securing AD DS Securing domain controllers Implementing account security Audit authentication Configuring managed service accounts (MSAs) Lab: Securing AD DS Deploying & Managing AD CS Deploying CAs Administering CAs Troubleshooting and maintaining CAs Lab: Deploying and configuring a two-tier CA hierarchy Deploying & Managing Certificates Deploying and managing certificate templates Managing certificate deployment, revocation, and recovery Using certificates in a business environment Implementing and managing smart cards Lab: Deploying certificates Implementing & Administering AD FS Overview of AD FS AD FS requirements and planning Deploying and configuring AD FS Overview of Web Application Proxy Lab: Implementing AD FS Implementing & Administering AD RMS Overview of AD RMS Deploying and managing an AD RMS infrastructure Configuring AD RMS content protection Lab: Implementing an AD RMS infrastructure Implementing AD DS Synchronization with Azure AD Planning and preparing for directory synchronization Implementing directory synchronization by using Azure AD Connect Managing identities with directory synchronization Lab: Configuring directory synchronization Monitoring, Managing, & Recovering AD DS Monitoring AD DS Managing the AD DS database Recovering AD DS objects Lab: Recovering objects in AD DS

Duration 5 Days 30 CPD hours This course is intended for This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server 2016. The secondary audience for this course includes IT professionals who are looking to consolidate their knowledge about AD DS and related technologies, in addition to IT professionals who want to prepare for the 70-742 exam. Overview After completing this course, students will be able to:Install and configure domain controllers.Manage objects in AD DS by using graphical tools and Windows PowerShell.Implement AD DS in complex environments.Implement AD DS sites, and configure and manage replication.Implement and manage Group Policy Objects (GPOs).Manage user settings by using GPOs.Secure AD DS and user accounts.Implement and manage a certificate authority (CA) hierarchy with AD CS.Deploy and manage certificates.Implement and administer AD FS.Implement and administer Active Directory Rights Management Services (AD RMS).Implement synchronization between AD DS and Azure AD.Monitor, troubleshoot, and establish business continuity for AD DS services. This course teaches IT Pros how to deploy and configure Active Directory Domain Services in a distributed environment, how to implement Group Policy, how to perform backup & restore, & how to troubleshoot Active Directory?related issues. Installing & Configuring DCs Overview of AD DS Overview of AD DS DCs Deploying DCs Lab: Deploying and administering AD DS Managing Objects in AD DS Managing user accounts Managing groups in AD DS Managing computer accounts Using Windows PowerShell for AD DS administration Implementing and managing organizational units Lab: Deploying and administering AD DS Lab: Administering AD DS Advanced AD DS Infrastructure Management Overview of advanced AD DS deployments Deploying a distributed AD DS environment Configuring AD DS trusts Lab: Domain and trust management in AD DS Implementing & Administering AD DS Sites & Replication Overview of AD DS replication Configuring AD DS sites Configuring and monitoring AD DS replication Lab: Managing and implementing AD DS sites and replication Implementing Group Policy Introducing Group Policy Implementing and administering GPOs Group Policy scope and Group Policy processing Troubleshooting the application of GPOs Lab: Implementing a Group Policy infrastructure Lab: Troubleshooting a Group Policy Infrastructure Managing User Settings with GPOs Implementing administrative templates Configuring Folder Redirection and scripts Configuring Group Policy preferences Lab: Managing user settings with GPOs Securing AD DS Securing domain controllers Implementing account security Audit authentication Configuring managed service accounts (MSAs) Lab: Securing AD DS Deploying & Managing AD CS Deploying CAs Administering CAs Troubleshooting and maintaining CAs Lab: Deploying and configuring a two-tier CA hierarchy Deploying & Managing Certificates Deploying and managing certificate templates Managing certificate deployment, revocation, and recovery Using certificates in a business environment Implementing and managing smart cards Lab: Deploying certificates Implementing & Administering AD FS Overview of AD FS AD FS requirements and planning Deploying and configuring AD FS Overview of Web Application Proxy Lab: Implementing AD FS Implementing & Administering AD RMS Overview of AD RMS Deploying and managing an AD RMS infrastructure Configuring AD RMS content protection Lab: Implementing an AD RMS infrastructure Implementing AD DS Synchronization with Azure AD Planning and preparing for directory synchronization Implementing directory synchronization by using Azure AD Connect Managing identities with directory synchronization Lab: Configuring directory synchronization Monitoring, Managing, & Recovering AD DS Monitoring AD DS Managing the AD DS database Recovering AD DS objects Lab: Recovering objects in AD DS

Duration 2 Days 12 CPD hours This course is intended for vRealize Operations on-premises customers including operators and system administrators. Overview By the end of the course, you should be able to meet the following objectives: List the vRealize Operations use cases Identify features and benefits of vRealize Operations Use interface features to assess and troubleshoot operational problems Create policies to meet the operational needs of your environment Recognize effective ways to optimize performance, capacity, and cost in data centers Troubleshoot and manage problems using workbench, alerts, and predefined dashboards Manage configurations Configure application monitoring using VMware vRealize Operations Cloud Appliance™ Monitor the health of the vRealize Operations cluster Perform cluster management tasks This two-day course is for users who are responsible for day-to-day management of VMware vRealize© Operations?. This course explains policies, capacity concepts, and workload optimization with real-world use cases. This course covers application monitoring, troubleshooting using workbench, alerts, predefined dashboards, and explains how to manage compliance and configurations. Course Introduction Introductions and course logistics Course objectives Introduction to vRealize Operations List the vRealize Operations use cases Access the vRealize Operations User Interface (UI) vRealize Operations Concepts Identify the product UI components Create and use tags to group objects Use a custom group to group objects vRealize Operations Policies Create policies for the various workloads Explain how policy inheritance works Capacity Optimization Define the capacity planning terms Explain the capacity planning models Assess the overall capacity of a data center and identify the optimization recommendations Costing in vRealize Operations Discuss about the cost drivers in vRealize Operations Assess the cost of your data center inventory Performance Optimization Introduction to performance optimization Define the business and operational intentions for a data center Automate the process of optimizing and balancing workloads in data centers Report the results of the optimization potential Troubleshooting and Managing Configuration Describe the troubleshooting workbench Recognize how to troubleshoot problems by monitoring alerts Use step-by-step workflows to troubleshoot the vSphere objects Assess your environment?s compliance to standards View the configurations of the vSphere objects in your environment Operating System and Application Monitoring Describe the native service discovery and application monitoring features Configure the application monitoring Monitor the operating systems and applications Managing a vRealize Operations Deployment Monitor the health of a vRealize Operations cluster Generate a support bundle View the vRealize Operations log files and audit reports Perform the vRealize Operations cluster management tasks Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Operations for Operators [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Operations for Operators [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Why Learn Revit and 3dsMax V-Ray Visualization Basic to Advance Training Course? Course info Master architectural visualization and photorealistic renderings. In-person or live online options available. Learn Revit and 3dsMax, V-Ray rendering, and advanced techniques. Hands-on projects for real-world experience. Duration: 40 hrs Method: 1-on-1 - Individual support. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. Comprehensive Training: Master Revit, 3dsMax, and advanced visualization techniques for exceptional results. V-Ray Rendering: Explore realistic rendering with V-Ray, including advanced techniques and materials. Real-World Projects: Work on industry-relevant projects for a professional portfolio. Flexible Learning: Choose in-person or live online sessions for an engaging experience. Lesson Recordings: Access recorded classes to reinforce your understanding. Lifetime Email Support: Get guidance and assistance from experienced instructors beyond the course duration. Autodesk Certified Instructors. Comprehensive Training: Master Revit, 3dsMax, and advanced visualization techniques for exceptional results. V-Ray Rendering: Explore realistic rendering with V-Ray, including advanced techniques and materials. Real-World Projects: Work on industry-relevant projects for a professional portfolio. Flexible Learning: Choose in-person or live online sessions for an engaging experience. Lesson Recordings: Access recorded classes to reinforce your understanding. Lifetime Email Support: Get guidance and assistance from experienced instructors beyond the course duration. Autodesk Certified Instructors. Part 1: Revit (16 hours) Module 1: Introduction to Revit Familiarizing with the Revit interface and workspace Embracing the Building Information Modeling (BIM) workflow Creating a fundamental building model as a starting point Module 2: Basic Modeling in Revit Working with essential elements such as walls, doors, and windows Constructing floors and roofs to complete the building structure Crafting functional and visually appealing stairs and railings Module 3: Advanced Modeling in Revit Delving into the creation and manipulation of families Utilizing parameters and constraints to enhance modeling efficiency Exploring intricate geometries for complex designs Module 4: Annotation and Documentation in Revit Enhancing project documentation by adding text and dimensions Generating informative schedules for better project management Mastering the printing and exporting processes for professional output Part 2: 3ds Max (16 hours) Module 1: Introduction to 3ds Max Navigating the 3ds Max interface and workspace Understanding the 3D modeling workflow for design visualization Initiating the creation of basic 3D models Module 2: Basic Modeling in 3ds Max Working with primitive shapes to build foundational models Creating and refining splines to form versatile shapes Advancing to complex 3D model development for intricate designs Module 3: Materials and Textures in 3ds Max Exploring the material editor and its functionalities Skillfully applying and adjusting materials for realistic renders Incorporating textures to add depth and detail to the models Module 4: Lighting and Cameras in 3ds Max Mastering the art of lighting creation and manipulation Utilizing the daylight system for enhanced realism Understanding cameras and perspectives for compelling visual storytelling Part 3: V-Ray (8 hours) Module 1: Introduction to V-Ray Getting acquainted with the V-Ray interface and workflow Exploring V-Ray materials and textures for high-quality renders Module 2: Lighting and Rendering in V-Ray Creating and refining lighting setups for stunning renders Utilizing global illumination to enhance the realism of scenes Implementing advanced rendering techniques for professional output Module 3: Materials and Textures in V-Ray Crafting and modifying V-Ray materials for realistic surfaces Applying V-Ray textures to add depth and realism to objects Utilizing V-Ray displacement maps for intricate details For 3ds Max free trial, visit: https://www.autodesk.co.uk/products/free-trial. To access the V-Ray free trial, visit: https://www.chaosgroup.com/. Start your journey to becoming a proficient designer and renderer in the world of 3D modeling and visualization. Download Revit Revit and 3dsMax V-Ray Visualization Basic to Advance Training Course: Proficient Software Skills: Acquire a strong command of Revit and 3dsMax, along with advanced techniques in V-Ray rendering. High-Quality Visualizations: Create realistic and visually stunning architectural visualizations using V-Ray. Architectural Modeling: Master the process of modeling architectural elements with precision and efficiency. Materials and Textures: Understand how to apply realistic materials and textures to enhance visualizations. Lighting Setup: Set up lighting environments to achieve optimal illumination and ambiance in renderings. Rendering Techniques: Explore advanced rendering techniques, including global illumination, caustics, and ambient occlusion. Real-World Projects: Complete industry-relevant projects to build a professional-grade portfolio. Problem-Solving Skills: Develop the ability to troubleshoot and resolve rendering challenges effectively. Efficient Workflows: Learn time-saving workflows and best practices for efficient visualization production. Portfolio Showcase: Showcase your newly acquired skills through a diverse range of visualizations.

Duration 2 Days 12 CPD hours This course is intended for Storage and virtual infrastructure administrators who want to be able to perform initial troubleshooting on their software-defined storage with vSAN Overview By the end of the course, you should be able to meet the following objectives: Describe the software components of vSAN and their roles Diagram how the components relate to each other Use Skyline Health to investigate and help determine failure conditions Use the command-line tools to help determine failure conditions In this two-day course, you focus on learning the tools and skills necessary to troubleshoot VMware vSAN? 7 implementations. You gain practical experience with vSAN troubleshooting concepts through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives vSAN Architecture Describe the vSAN architecture and components Describe the policy-driven, object-based vSAN storage environment Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT Explain the relationships between the vSAN software components Explain the relationship between objects and components Determine how specific storage policies affect components Describe component placement Troubleshooting Methodology Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and optimize troubleshooting efficiency Troubleshooting Tools Discuss the improvements and added capabilities in Skyline Health for vSAN Use Skyline Health for vSAN to identify and correct issues in vSAN Discuss the ways to run various command-line tools Discuss the ways to access VMware vSphere© ESXi? Shell Use commands to view, configure, and manage your vSphere environment Discuss the esxcli vsan namespace commands Discuss when to use Ruby vSphere Console (RVC) commands Explain which log files are useful for vSAN troubleshooting Use log files to help troubleshoot vSAN problems

Duration 2 Days 12 CPD hours This course is intended for Developers, Data Engineers, Architects, and Administrators Overview Join an engaging hands-on learning environment, where you'll learn: Splunk essentials Indexing in Splunk Splunk architecture and components Query and search your data How to create dashboards and visualizations How to apply alerts This is a hands-on course with engaging instruction, demos, group discussions, labs, and project work. Join an engaging hands-on learning environment, where you?ll learn - Splunk essentials Indexing in Splunk Splunk architecture and components Query and search your data How to create dashboards and visualizations How to apply alerts This is a hands-on course with engaging instruction, demos, group discussions, labs, and project work. Introduction to Splunk What?s Splunk? What?s Splunk? Authentication Methods Access Controls and Users Products, Licensing, and Costs Quick Tour Guide: User Interface Indexes Splunk Data What are Indexes? Search-Head Index Clusters Index Pipeline Events Fields and Field Extraction Forwarders Metrics Removing Data Splunk Architecture Components of Splunk Deployments Deployment Scenarios Search Processing Language What is Search Processing Language (SPL)? Searching Operators Search Commands Search Pipeline Sub-searches Commonly Used Search Commands Drilldowns Lookups Optimize Searches Dashboard and Visualizations Dashboards in Splunk Creating Dashboards Visualization Types Search as Reports Dashboards Drilldown Forms Alerts Creating Alerts Scheduling Alerts Alerts Notifications Scheduled Reports Creating Scheduled Reports Putting the Pieces Together In your final exercise, you?ll configure a typical scenario when using Splunk. You'll install and configure an NGINX, then the Splunk forwarder to collect logs in Splunk. The idea is that you can apply everything you've learned within the Bootcamp: creating searches, visualizations, dashboards, etc.

We often find ourselves working in fast-paced matrix environments, working in/with virtual teams or simply trying to get something done by someone in another part of the business. This common aspect of our working lives has a common challenge: how to influence other people to help us or do something for us, when they don't report to us. Pulling rank or strong nudging might work once, but we need to build a supportive and collaborative relationship over the long term. What Does This Course Offer? Fortunately, there are really effective tips for influencing, and our program offers an influencing model in detail. Through activity and discussion we explore how you can apply these principles and use it when you need help from other people. Even when we are not in a leadership position it can sometimes be extremely difficult to get people's help, especially when we have no authority over them. This is where an approach and an influencing model can help us identify what we and other people value in a given influencing situation. We can then explore that information so that everyone can view and pursue a common purpose. This course will enhance and promote the skill set necessary for any leader or manager, allowing our in-depth influencing knowledge to be applied into your working environment. From an employer's perspective this award can be a significant long-term return on investment by developing your leaders and managers. Our learning experiences are successful because the outcomes are quickly embedded and demonstrate an immediate visible impact on the day-to-day working environment. Our engaging learning inspires employees to want to personally add value to the companies they work for. We also offer our Paradigm Trait-Map™ online assessment and report as a frame of reference for your own influencing styles and that of others. This assessment should be completed before attending the program, and will be expanded upon during the program delivery. Course Content The Influencing for Leadership and Management course covers the following topics: Two key influencing models that you can apply back in your daily work Different types of influencing How to create the right environment for influencing Barriers you may face and how to overcome these barriers Accreditation Activity Our accredited tutors deliver training that encourages delegates to confidently and practically apply all they have learnt as soon as they get back into the business. To achieve this award, delegates need to prepare and deliver a 3 minute presentation* on the highlights of their learning and immediate application avenues when back in their working environment. *Participants will be given 30 minutes during the program to prepare for their 3 min presentation at the end of the program. Scheduled Course Dates Unfortunately this course is not currently scheduled as an open course as it is primarily run as an in-house programme. For more information, please contact us. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is extremely flexible and can be tailored to your specific requirements. If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please contact us.

Essential DHCP training course description Almost all businesses use DHCP. This course builds on delegates existing IP knowledge and focuses on IP Address management using DHCP. Also covered is the role of DHCP in plug and play environments. What will you learn Explain how DHCP works. Configure DHCP servers. Troubleshoot DHCP. Essential DHCP training course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 1 day Essential DHCP training course contents Introduction What is DHCP?, IP configuration: Address, mask, default gateway, DNS. History of DHCP: RARP, BOOTP. Hands on Client configuration, releasing and renewing. DHCP servers Installation. Base configuration: Scope. Lease period. DHCP options. Hands on Server setup, Impact of lease times. Server monitoring. How DHCP works Client states. Obtaining, renewing leases. DHCP messages: DISCOVER, OFFER, REQUEST, NAK, ACK, DECLINE, RELEASE, INFORM. Hands on Troubleshooting DHCP using Wireshark. DHCP architecture DHCP relay agents. Server platforms, resilience, DHCP fail over, split scopes. Dynamic DNS and DHCP. Hands on DDNS, routers, Troubleshooting.

Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to:  Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn

Are you an assessor or a trainer looking to enhance your effectiveness and communication skills? Do you find it challenging to confidently express your thoughts, to get what you want from situations and to maintain control during training sessions or assessments?  If so, our “Assertiveness for Assessors and Trainers” live online workshop is made for you. Effective Communication: Assertiveness empowers you to communicate your ideas clearly, ensuring your message is understood by learners. You’ll learn techniques to express your thoughts confidently, leading to improved engagement and comprehension. Confidence Building: Learn techniques for appearing more confident when communicating with others.  Taking control: Take control of situations through your body language and the verbal / written language you use. Invest in Your Success This 2.5 hour session will help you gain the skills to lead with confidence, communicate effectively, and prioritise yourself in your life.  Further Information This 2.5 hour session held live online via Teams will give you the tools and techniques you need to be more assertive. Workshop Benefits Interactive Workshops: Engage in hands-on activities, role plays, and real-world scenarios to practice assertive communication techniques in a safe and supportive environment.Expert Facilitators: Our experienced trainers will guide you through proven strategies, drawing on their expertise in communication, psychology, and training methodologies.Tailored Content: The course content is specifically designed for assessors and trainers, addressing challenges and situations unique to your profession.Practical Tools: Walk away with a toolkit of practical techniques, scripts, and strategies that you can immediately apply in your assessments and training sessions.Networking Opportunities: Connect with fellow assessors and trainers, sharing insights, experiences, and best practices to further enhance your professional journey.