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1272 Enterprise courses

Professional Teaching Assistant

By IOMH - Institute of Mental Health

Overview Are you considering investing your time and effort into something that will help launch and elevate your career in the education industry? The Professional Teaching Assistant course will introduce you to the profession that's filled with rewards that outweigh the trials. Through this comprehensive course, you will prepare yourself up for everything you need to become a qualified Teaching Assistant.  During this advanced teaching assistant training course, you will become aware of all the vital knowledge that is required to support learning in schools and academies. The course covers a range of topics, including the crucial role a teaching assistant play within the classroom. Upon successful completion of the course, you will be provided with the knowledge required to carry out a teaching assistant job in the most efficient manner and pursue a career that satisfies you in the long term. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Who is This course for? This Professional Teaching Assistant course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Teaching Assistant course is for you. Requirements The Professional Teaching Assistant course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.  Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 01:00:00 Traits to Develop 01:00:00 Grow the Attention 01:00:00 Learning Good Habits 01:00:00 Importance of Memory 01:00:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 01:00:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:30:00 Learning Reflexive Activities 01:00:00 Differing Individuals 00:30:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 01:00:00 Different Learning Methods 01:00:00 Different Psychological Exercises 01:00:00 Problems, Situations & Solutions 01:00:00 Measuring the Achievements 01:00:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:30:00 Statutory and Regulatory Context for SEN 01:00:00 Principles and Practice of Leadership in Different Contexts 00:45:00 How SEN and Disabilities Affect Pupils' Participation and Learning? 00:45:00 Strategies for Improving the Performance of the Pupils with SEN 00:45:00 Module 06: SENCO Training Whole-school Planning and Organisation 01:00:00 Assessment 00:30:00 Teamwork for SEN: Roles and Functions 01:00:00 Planning for Individual Students with SEN 00:45:00 Teaching and Learning in the Inclusive School 00:45:00 Module 07: Autism Introduction to Autism 00:20:00 Causes and Diagnosis of Autism 00:45:00 Other Conditions Associated with ASD 01:00:00 In-depth Understanding and Dealing with Autistic Behaviour 01:00:00 Socialising and Communication 00:45:00 Choosing Schools 00:45:00 What Should Teachers Do? 00:30:00 Sex Education and Puberty 00:30:00 Interventions: Treatments and Therapies for Autism 00:45:00 Government policies on autism in England 00:30:00 Module 08: ADHD What is ADHD? 00:30:00 Causes of ADHD 00:30:00 Diagnosing ADHD 00:30:00 Treating ADHD 00:30:00 ADHD and Education 00:30:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 00:30:00 Module 09: Dyslexia What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Mock Exam Mock Exam- Professional Teaching Assistant 00:20:00 Final Exam Final Exam - Professional Teaching Assistant 00:20:00

Professional Teaching Assistant
Delivered Online On Demand39 hours
£11

VMware NSX-T Data Center: Troubleshooting and Operations [V3.2]

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators and network administrators Network and security professionals who work with enterprise and data center networks Overview By the end of the course, you should be able to meet the following objectives: Use the native tools available in NSX-T Data Center to identify and troubleshoot the problems related to the NSX-T Data Center environment Use VMware vRealize Log Insight™ and VMware vRealize Network Insight™ to identify and troubleshoot the problems related to the NSX-T Data Center environment Explain the NSX-T Data Center infrastructure components and the communications between them Identify, analyze, and troubleshoot problems related to the management, control, and data planes in NSX-T Data Center Identify, analyze, and troubleshoot problems related to infrastructure preparation in NSX-T Data Center Identify, analyze, and troubleshoot problems related to logical switching and logical routing in NSX-T Data Center Identify, analyze, and troubleshoot network security problems related to the NSX-T Data Center Distributed and Gateway firewalls Identify, analyze, and troubleshoot problems related to VPN and the VMware NSX Advanced Load Balancer™ Identify the components and packet flows involved in the NSX-T Data Center datapath and troubleshoot related problems This five-day, hands-on training course provides the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware NSX-T? Data Center environment. In this course, you are introduced to workflows of various networking and security constructs along with several operational and troubleshooting tools that help you manage and troubleshoot your NSX-T Data Center environment.In addition, you are presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process. Course Introduction Introduction and course logistics Course objectives NSX-T Data Center Operations and Tools Explain and validate the native troubleshooting tools (dashboards, Traceflow, live traffic analysis, port mirroring) for the NSX-T Data Center environment Configure syslog, IPFIX, and log collections for the NSX-T Data Center environment Integrate NSX-T Data Center with vRealize Log Insight and vRealize Network Insight Validate and review the API methods available to configure the NSX-T Data Center environment Troubleshooting the NSX Management Cluster Describe the NSX Management cluster architecture, components, and communication channels Identify the workflows involved in configuring the NSX Management cluster Validate and troubleshoot the NSX Management cluster formation Troubleshooting Infrastructure Preparation Describe the data plane architecture, components, and communication channels Explain and troubleshoot VMware ESXi? transport node preparation issues Explain and troubleshoot KVM transport node preparation issues Explain and troubleshoot VMware NSX© Edge? transport node preparation issue Troubleshooting Logical Switching Describe the architecture of logical switching List the modules and processes involved in configuring logical switching Explain the importance of N-VDS and VDS in transport nodes Describe the procedure to migrate from N-VDS to VDS Review the architecture and workflows involved in attaching workloads to segments Identify and troubleshoot common logical switching issues Troubleshooting Logical Routing Review the architecture of logical routing and NSX Edge nodes Explain the workflows involved in the configuration of Tier-0 and Tier-1 gateways Explain the high availability modes and validate logical router placements Identify and troubleshoot common logical routing issues using both BGP and OSPF Troubleshooting Security Review the architecture of the Distributed Firewall Explain the workflows involved in configuring the Distributed Firewall Review the architecture of the Gateway Firewall Explain the workflows involved in configuring the Gateway Firewall Identify and troubleshoot common distributed firewall and Gateway Firewall issues Troubleshooting the NSX Advanced Load Balancer and VPN Services Review the NSX Advanced Load Balancer architecture and components Identify and troubleshoot common NSX Advanced Load Balancer issues Review of IPsec and L2 VPN architecture and components Identify and troubleshoot common IPsec and L2 VPN issues Datapath Walkthrough Verify and validate the path of the packet on the NSX datapath (East-West and South-North) Identify and perform packet captures at various points in the datapath Use NSX CLI and native hypervisor commands to retrieve configurations involved in the NSX datapath

VMware NSX-T Data Center: Troubleshooting and Operations [V3.2]
Delivered OnlineFlexible Dates
Price on Enquiry

Salesforce Build CPQ Solutions for Industries (IPQ435)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This class is ideal for Salesforce Certified Administrators and Platform Developers responsible for developing and managing Industries CPQ applications, including catalogs and pricing. It's also designed for solution architects and technical architects looking to understand the full capabilities of Industries CPQ in order to formulate industry-specific solutions. This class is also a great foundation builder for anyone looking to earn the Salesforce Certified Industries CPQ Developer credential. Overview When you complete this course, you will be able to: Create 'perfect' orders using order capture and asset-based ordering functionality. Define products and product bundles in the shared catalog. Use pricing components to support simple and complex pricing strategies. Create promotions and discounts to adjust pricing for a limited time. Use rules to ensure the right products are available to the right customers at the right price. Build ordering and quoting solutions using Industries Digital Commerce & CPQ APIs. xplore how to develop Configure, Price, Quote (CPQ) solutions using Industries CPQ. In this class, our Industries CPQ experts will show you how to configure CPQ solutions that ensure your customers get the right products and the right prices at the right time. You?ll learn how to set up and manage products and prices, leverage promotions and rules to drive action, and build a guided experience declaratively using Industries Digital Commerce and CPQ APIs.Note: This class focuses on Industries CPQ, previously known as Vlocity CPQ, and does not cover Salesforce CPQ. Introduction Explore Communications, Media, and Energy and Utilities Clouds and Industries CPQ Understand the Industries CME Data Model Order Capture Create and Configure Orders Using the Cart Work with MACD and ABO Orders Cancel an Order Create Orders with Non-Assetizable Products Configure Data Movement Across Line Items Using Field Mapper Enterprise Product Catalog Create Attributes and Picklists Create Object Types and Learn Inheritance Architecture Create Products Set Product Attribute Metadata and Override Attribute Defaults Create Product Bundles and Define Product Cardinality Work with Product Lifecycle Dates Manage the Shared Catalog?s Platform Cache Pricing Configure One-Time and Recurring Prices Define Price Lists and Child Price Lists Implement Base and Bundled Prices Configure Time Plans and Policies Configure Advanced Pricing Strategies such as Attribute-Based Pricing and Usage Pricing Promotions and Discounts Determine the Difference Between Products, Product Bundles, and Promotions Compare Pricing Adjustments and Overrides Create Promotions for Existing Products Adjust Prices and Time Plans Create Contextual Discounts for Orders, Accounts, and Contracts Identify the Best Type of Pricing Adjustment Given a Scenario Rules Build Context Rules Components Create and Apply Context Rules to Products, Promotions, Price Lists, and Price List Entries Create Product Relationships to Recommend, Exclude, or Require other Products Create Advanced Rules to Modify Product Attributes During Order Capture Create Advanced Rules to Auto-Add Products to the Cart Identify the Best Type of Rule to Use Given a Scenario Guided Selling Customize a Guided LWC Interaction for Purchasing Products Explore Industries Digital Commerce LWC, SDK, and Cacheable APIs Learn About CpqAppHandler Service, Its Methods, and Cart-Based APIs Additional course details: Nexus Humans Salesforce Build CPQ Solutions for Industries (IPQ435) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build CPQ Solutions for Industries (IPQ435) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Salesforce Build CPQ Solutions for Industries (IPQ435)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Network designers Network managers System engineers Overview After taking this course, you should be able to: Review the Cisco Catalyst 9000 Series Switches identify the switches' features and examine the functionalities purpose-built for Cisco DNA and the SD-Access solution. Describe the Cisco Catalyst 9200 Series Switch architecture, model types, port types, uplink modules, components including power supplies, and other switch features and capabilities. Describe the Cisco Catalyst 9300 Series Switch architecture, model types, port types, uplink modules, and components, including power supplies and stacking cables. Describe the Cisco Catalyst 9400 Series Switches, different modular chassis, supervisor and line card options, architectural components, uplink, and power redundancy, and Multigigabit ports Describe the Cisco Catalyst 9500 Series Switches, model types, switch components, RFID support, architecture, and switch profiles. Describe the Cisco Catalyst 9600 Series Switch architecture, supervisor and line card options, and high availability features. Position the different Cisco Catalyst 9000 Series Switch model types in the network, and map older Cisco Catalyst switches to the 9000 family for migration. Examine management capabilities of the Cisco Catalyst 9000 Series Switches. Describe the Cisco Catalyst 9000 Series Switches deployed in a Cisco StackWise Virtual environment and an SD-Access fabric. Describe the new Cisco IOS XE software management, patchability, and Graceful Insertion and Removal (GIR) features on the Cisco Catalyst 9000 Series Switches. Describe the ThousandEyes Enterprise Agent using the Docker environment on the Cisco Catalyst 9000 Series switches. Describe the scalability and performance features supported by the Cisco Catalyst 9000 Series Switches. Describe the Cisco Catalyst 9000 Series Switch support for security, Quality of Service (QoS), and Internet of Things (IoT) convergence features. Describe the Cisco Catalyst 9000 Series support for cloud hosting and connectivity, along with automation features. Explore the SD-Access solution fundamentals, deployment models for the Cisco Catalyst 9000 Series Switch, and the use of Cisco DNA Center to manage infrastructure devices. The Implementing Cisco Catalyst 9000 Switches (ENC9K) v3.0 course introduces you to the architecture, capabilities, and implementation of the Cisco© Catalyst© 9000 switching platform. This hands-on course covers many features of this Cisco IOS© XE platform and describes how to manage devices from a single dashboard called Cisco DNA Center?. You will learn how to use the Cisco Catalyst 9000 family of switches to enable Software Defined Access (SD-Access) and provide end-to-end security and automation with centralized management using Cisco DNA Center. Course Outline Introducing the Cisco Catalyst 9000 Series Switches Introducing Cisco Catalyst 9200 Series Switches Introducing Cisco Catalyst 9300 Series Switches Introducing Cisco Catalyst 9400 Series Switches Introducing Cisco Catalyst 9500 Series Switches Introducing Cisco Catalyst 9600 Series Switches Positioning Cisco Catalyst 9000 Series Switches Examining the Cisco Catalyst 9000 Series Switches Management Capabilities Describing New Features on Cisco Catalyst 9000 Series Switches Describing Scale and Performance Features on Cisco Catalyst 9000 Series Switches Describing Security, QoS, and IoT Convergence Features on Cisco Catalyst 9000 Series Switches Describing Cloud and Automation Features on Cisco Catalyst 9000 Series Switches Describing Cisco SD-Access Solution and Cisco Catalyst 9000 Series Switches Additional course details: Nexus Humans Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Implementing Cisco Catalyst 9000 Series Switches v3.0 (ENC9K)
Delivered OnlineFlexible Dates
Price on Enquiry

WB402 IBM Developing Rule Solutions in IBM Operational Decision Manager V8.9.2

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is designed for application developers. Overview Describe the benefits of implementing a decision management solution with Operational Decision Manager.Identify the key user roles that are involved in designing and developing a decision management solution, and the tasks that are associated with each role.Describe the development process of building a business rule application and the collaboration between business and development teams.Set up and customize the Business Object Model (BOM) and vocabulary for rule authoring. Implement the Execution Object Model (XOM) that enables rule execution.Orchestrate rule execution through ruleflows. Author rule artifacts to implement business policies.Debug business rule applications to ensure that the implemented business logic is error-free.Set up and customize testing and simulation for business users.Package and deploy decision services to test and production environments.Integrate decision services for managed execution within an enterprise environment.Monitor and audit execution of decision services.Work with Operational Decision Manager features that support decision governance. This course introduces developers to IBM Operational Decision Manager V8.9.2. It teaches participants the concepts and skills required to design, develop, and integrate a business rule solution with Operational Decision Manager. This course begins with an overview of Operational Decision Manager, which is composed of two main environments: Decision Server for technical users and Decision Center for business users. The course outlines the collaboration between development and business teams during project development. Through instructor-led presentations and hands-on lab exercises, participants learn about the core features of Decision Server, which is the primary working environment for developers. Participants design decision services and work with the object models that are required to author and execute rule artifacts. Participants gain experience with deployment and execution, and work extensively with Rule Execution Server. In addition, students become familiar with rule authoring so that you can support business users to set up and customize the rule authoring and validation environments. Participants also learn how to use Operational Decision Manager features to support decision governance. Introducing IBM Operational Decision Manager Exercise: Operational Decision Manager in action Developing decision services Exercise: Setting up decision services Programming with business rules and developing object models Exercise: Working with the BOM Exercise: Refactoring Orchestrating ruleset execution Exercise: Working with ruleflows Authoring rules Exercise: Exploring action rules Exercise: Authoring action rules Exercise: Authoring decision tables Customizing rule vocabulary with categories and domains Exercise: Working with static domains Exercise: Working with dynamic domains Working with queries Exercise: Working with queries Debugging rules Exercise: Executing rules locally Exercise: Debugging a ruleset Enabling tests and simulations Exercise: Enabling rule validation Managing deployment Exercise: Managing deployment Exercise: Using Build Command to build RuleApps Executing rules with Rule Execution Server Exercise: Exploring the Rule Execution Server console Auditing and monitoring ruleset execution Exercise: Auditing ruleset execution through Decision Warehouse Working with the REST API Exercise: Executing rules as a hosted transparent decision service (HTDS) Additional course details: Nexus Humans WB402 IBM Developing Rule Solutions in IBM Operational Decision Manager V8.9.2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WB402 IBM Developing Rule Solutions in IBM Operational Decision Manager V8.9.2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

WB402 IBM Developing Rule Solutions in IBM Operational Decision Manager V8.9.2
Delivered OnlineFlexible Dates
Price on Enquiry

CISSP®️ Certification Domain 7 - Security Operations Video Boot Camp for 2022

By Packt

This course helps you prepare for your CISSP certification. In this course, we will be discussing CISSP? Certification Domain 7 - Security Operations. This course is about how we secure our day-to-day operations, how we continue to function in a disaster event, and how we recover after an event. This domain makes up 13% of the exam questions.

CISSP®️ Certification Domain 7 - Security Operations Video Boot Camp for 2022
Delivered Online On Demand4 hours 46 minutes
£74.99

Relationship Manager

4.7(26)

By Academy for Health and Fitness

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Relationship Manager
Delivered Online On Demand3 weeks
£12

CISSP®ï¸ Certification Domain 2: Asset Security Video Boot Camp for 2022

By Packt

This course helps you prepare for your CISSP certification. In this course, we will be discussing Domain 2, which covers 10% of the exam weightage.

CISSP®ï¸ Certification Domain 2: Asset Security Video Boot Camp for 2022
Delivered Online On Demand1 hour 19 minutes
£28.99

Animal Care & Pet Sitting Certification

5.0(1)

By Course Gate

Become certified in Animal Care & Pet Sitting with our comprehensive online course. Gain expertise in animal behaviour, safety, nutrition, and business management, and embark on a rewarding career in the pet care industry. Ideal for pet owners, aspiring professionals, and animal enthusiasts. Sign up today!

Animal Care & Pet Sitting Certification
Delivered Online On Demand13 hours 38 minutes
£11.99

Teacher and School Staff Training Course

By IOMH - Institute of Mental Health

Overview Take steps to become a qualified teaching assistant and learn how to support children in every stage of their learning with the Teacher and School Staff Training Course. This teaching assistant course is for beginners who are new to the field, or in training, and wish to strengthen their skills and knowledge. In this training for teaching assistant course, you will learn about the different stages of child development, how to prepare classrooms, assist children who require extra help with tasks and supervise learning activities. You will also be introduced to effective teaching strategies and methodologies to support primary school teachers in classroom management. Lastly, you will get a complete introduction to SEN teaching, to be able to assist children with common learning difficulties such as ADHD and autism. Highlights of Teacher and School Staff Training Course Gain a complete understanding of the development of children and young people Get fundamental training in classroom planning, defining your teaching style & building strong relationships Develop the essential skills to become a fully qualified teaching assistant Explore a wide range of teaching methodologies and classroom strategies Understand the main principles of safeguarding & protecting the welfare of children Familiarise with the principles of SEN/SENCO teaching and explore common learning disorders Understand the role, responsibilities and characteristics of a teaching assistant Gain a full understanding of your career opportunities and career path Teacher and School Staff Training Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion you will qualify for a UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15. Why Study This School Staff Training Course? Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Teacher and School Staff Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 00:35:00 Communication and Professional Relationships with Pupils and Family 00:25:00 Safeguarding the Welfare of Children and Young Person 00:25:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 00:20:00 Traits to Develop 00:35:00 Grow the Attention 00:35:00 Learning Good Habits 00:40:00 Importance of Memory 00:30:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 00:20:00 Breakdown of Thinking Process 00:40:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:20:00 Differing Individuals 00:25:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 00:35:00 Different Learning Methods 00:20:00 Different Psychological Exercises 00:35:00 Problems, Situations & Solutions 00:25:00 Measuring the Achievements 00:55:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:10:00 Statutory and Regulatory Context for SEN 00:30:00 Principles and Practice of Leadership in Different Contexts 00:20:00 How SEN and Disabilities Affect Pupils' Participation and Learning 00:15:00 Strategies for Improving the Performance of the Pupils with SEN 00:15:00 Module 06: SENCO Training Whole-school Planning and Organisation 00:40:00 Assessment 00:10:00 Teamwork for SEN: Roles and Functions 00:40:00 Planning for Individual Students with SEN 00:15:00 Teaching and Learning in the Inclusive School 00:25:00 Module 07: Autism Introduction to Autism 00:10:00 Causes and Diagnosis of Autism 00:10:00 Other Conditions Associated with ASD 00:30:00 In-depth Understanding and Dealing with Autistic Behaviour 00:35:00 Socialising and Communication 00:15:00 Choosing Schools 00:20:00 What Should Teachers Do? 00:10:00 Sex Education and Puberty 00:15:00 Interventions: Treatments and Therapies for Autism 00:15:00 Government policies on autism in England 00:10:00 Module 08: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:10:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 09: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:05:00 Mock Exam Mock Exam - Teacher and School Staff Training Course 00:20:00 Final Exam Final Exam - Teacher and School Staff Training Course 00:20:00

Teacher and School Staff Training Course
Delivered Online On Demand17 hours 35 minutes
£11.99