13280 English courses

Description Language cannot be confined within boundaries. It flies like your dream and desire. Most often you feel a deep urge to learn different language especially German when you want to spend your holiday in that place. But your lacking of German language creates a phobia that you cannot communicate with them that may be a cause your ravishment. Don't worry. You may look at German Language Level 2 course that can assist you to elevate your phobia. The course will assist you to learn language structure, effective daily used vocabularies, and common sentence structure to communicate with people based on situation. The course provides you with some logical techniques that attract you to learn German with lots of fun. It enables you to makes the exact sentences what you actually want to express in front of audience. The repetition method of practicing never let you forget your learning. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? German Language Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our German Language Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo video FREE 00:02:00 Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:05:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:04:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:05:00 Lesson 2e 00:04:00 Lesson 2f 00:03:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:04:00 Lesson 3c 00:03:00 Lesson 3d 00:06:00 Lesson 3e 00:04:00 Lesson 3f 00:03:00 Lesson 3g 00:03:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:03:00 Lesson 4h 00:03:00 Lesson 4i 00:04:00 Lesson: 05 Lesson 5a 00:04:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:04:00 Lesson 6g 00:04:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson 7i 00:02:00 Lesson 7j 00:03:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:03:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:04:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:05:00 Resources Resources-German Language Level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Communication plays a huge role in business, especially between the business and its customers. Without proper communication, a business might lose out on a repeating customer, but now with this Business Communications Certificate Course course that does not have to be the case. This course will help you define essential pieces of communication, customizing them for company needs, utilize processes and plans for clear communications, and come up with effective content for ideal communication. All of these are done through a constructive and easy to understand course. So what are you waiting for, stop wasting time and get this course for your business. Learning Outcomes: Define the essential pieces of communication Customize these essential pieces for their company Identify the processes and plans needed for clear communications Develop, maintain, and evolve effective content for their communications Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Communications Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Communications Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Mock Exam Mock Exam- Business Communications Certificate Course 00:20:00 Final Exam Final Exam- Business Communications Certificate Course 00:20:00 Order Your Certificate and TranscriptOrder Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Teaching Assistant & Communication Skills Training Join our Teaching Assistant & Communication Skills Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teaching Assistant & Communication Skills Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teaching Assistant & Communication Skills Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teaching Assistant & Communication Skills Training will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teaching Assistant & Communication Skills Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teaching Assistant & Communication Skills Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teaching Assistant & Communication Skills Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teaching Assistant & Communication Skills Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teaching Assistant & Communication Skills Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Description: Crime fiction is one of the most popular branches of literature. People love suspense, thriller and horror activity. If you are a passionate writer or want to write crime fiction, then enrol the Crime Fiction Writing Certificate Level 2 course, and learn to write crime fiction that will attract the attention of the readers. The course describes all the major types of crime fiction with examples. You will also learn the importance of technological knowledge while writing crime fiction. Modern detective and police use the latest technology, tracking devices, lie-detector and many other instruments for solving the crime. Throughout the course, you will know about all these terms including the procedures of judging a crime scene so that you can write engaging crime fiction. Upon completion, you will learn the format and style of writing crime fiction. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Crime Fiction Writing Certificate Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Crime Fiction Writing Certificate Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Crime Fiction Writing Certificate Level 2 Lesson One Crime Writing 01:00:00 Lesson Two Crime Writing 01:00:00 Lesson Three Crime Writing 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Human beings are naturally social creatures - we crave friendship and positive interactions. Good working relationships give us several other benefits. Our work is more enjoyable when we have good relationships with those around us. And if you are a member of the media, Interacting with the people is much uncomfortable. With this Level 2 Certificate in Media and Relation you will learn how to build strong, positive relationships, it will help you to get much comfortable with your colleagues. Here you will learn how to be successful in interviews, how to develop a media package and much more stuffs will be beneficial for you. Learning Outcomes: Make your preparation for an interview Learn how to be interviewed with the highest success Learn crafting the media statement Improvise along with issuing a press release Decipher what is libel and slander Learn how to devise a media package Interpret different media outlets Create a working relationship with the media Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Media and Relation is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Media and Relation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Online Press Releases 00:15:00 Developing Media Relationships 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Media and Relation 00:20:00 Final Exam Final Exam- Level 2 Certificate in Media and Relation 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Material Re-Handler Training The aim of the NPORS Material Re-Handler Training is to provide training and assessment of candidates to ensure safe and efficient operation of a Material Re-Handler (360 °). We support users of both tracked or wheeled Re-Handlers, that are either above or below 10 tonnes. All candidates will be trained and assessed by our fully accredited NPORS Instructors It is important that all delegates have a good understanding of spoken and written English for Material re-handler training, however you can use an Interpreter NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for the safe operation of the material re-handler. Furthermore, training criteria is based on the approved standards of the Construction Leadership Council. Experienced operator – NPORS Material Re-Handler Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Material Re-Handler Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Material Re-Handler Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS material re-handler Test is for operators who have received some form of training in the past or alternatively has been operating the material re-handler for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the material re-handler test, a theory section comprised of 25 questions and a practical session. Course Content To develop the skills and knowledge required when using a Material Re-handler, the following topics are covered: Responsibilities under the Health and Safety at Work Act 1974, PUWER 1998, LOLER 1998 and other relevant legislation. Have knowledge of the operators manual and able to locate information about the machines controls and operation Have a basic understanding of the industry, the dangers of working in the industry and their responsibility of a plant operator Pre-operational checks and daily maintenance of the machine Manoeuvring: pre-operational safety checks set up and machine positioning Be able to locate components and identify major components of the machine and explain their function Loading of a vehicle stockpile work mobility and stability factors Safety rules applicable to operating Safe use of attachments End of Shift Checks Variations Excavator below 10T. Excavator above and below 10T Wheeled Or Tracked. Material Re-handler Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of material re-handlers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment with the material re-handler Our re-handler training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS re-handler Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Material Re-Handler Training? This course is designed for individuals who need to operate Material Re-Handlers (360°), both tracked and wheeled, and is suitable for both novice and experienced operators. 2. What does the Material Re-Handler Training cover? The training includes legislation, operator responsibilities, machine controls, pre-operational checks, maneuvering, loading, safety rules, and end-of-shift checks. 3. How long is the Material Re-Handler Training? The course duration varies: 1-10 days for novice operators and 1 day for experienced operators. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, initially valid for 2 years. 5. Are there any prerequisites for the Material Re-Handler Training? Candidates must have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Material Re-Handler Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

NPORS Appointed Person Course or Training NPORS Appointed Person Lifting Operations Training is aimed at anyone who is required to plan safe systems of work using lifting equipment and to gain the NPORS Appointed Person operator card. The aim of the course is to provide candidates with underpinning knowledge to prepare them for the role and responsibility. It is recommended that prior to attending this course individuals should have some experience of working with lifting equipment, especially mobile cranes. It is important that all delegates have a good understanding of spoken and written English for the appointed person course. NPORS is an approved CSCS Partner Card Scheme, firstly providing evidence that individuals working on construction sites have the appropriate training and qualifications but more importantly for the safe operation of the appointed person. Furthermore, training criteria is based on the approved standards of the Construction leadership Council. Experienced Appointed Person Test For experienced Appointed Persons you must complete a 1 day refresher training course. For refresher training you must have held a certificate or card in the past Appointed Person Course Duration: Experienced Worker Test: 1 day refresher training, maximum of 6 candidates Novice: 5 day’s training, maximum of 6 candidates Location*: Tewkesbury or at our clients’ site nationwide Mileage and accommodation charges may apply Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. CSCS Health & Safety Test If you require the NPORS Appointed Person Red operator card with the CSCS logo on then you must have completed the operatives health and safety test within the last two years. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. The Appointed Person Course Includes: This Appointed Person Course covers essential legislation, crane appreciation, lifting accessories, and planning lifting operations. It culminates in writing a risk assessment and method statement. Legislation LOLER, PUWER, HASAWA. Codes of practice BS7121. Roles and responsibilities of personnel involved with lifting operations. Crane appreciation, crane types, capabilities and limitations. Duty charts. Crane terminology. Documentation and certification for lifting equipment and lifting accessories. Crane stability/ground conditions. Safe Load Indicators (SLI) and Safe Working Loads (SWL). Lifting accessories. Types of accessories and use. Slinging techniques. Down rating of accessories. Sling angles. Communications. Planning a lifting operation. Writing a risk assessment (end test). Writing a method statement (end test). Appointed Person Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of lifting equipment and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the AP Course. Our Appointed Person training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Appointed Person Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. What is the NPORS Appointed Person Lifting Operations Training? This training is designed for individuals required to plan safe systems of work using lifting equipment. It provides the knowledge necessary to prepare for the role and responsibilities of an Appointed Person. 2. Who should take this course? Anyone involved in planning and managing lifting operations, especially those with prior experience with lifting equipment, should take this course. 3. What does the course cover? The course covers legislation, codes of practice, roles and responsibilities, types of cranes, duty charts, lifting accessories, risk assessment, and method statement preparation. 4. How long is the course? The course duration is 5 days for novices and 1 day for experienced individuals seeking a refresher. 5. What certification do I receive upon completion? Participants receive an NPORS Appointed Person operator card, valid for 5 years or an NPORS card with CSCS logo. 6. Are there any prerequisites? Candidates should have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today.

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Advanced Portuguese Grammar will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Advanced Portuguese Grammar comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Advanced Portuguese Grammar. It is available to all students, of all academic backgrounds. Requirements Our Advanced Portuguese Grammar is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 17 lectures • 03:37:00 total length •Module 01: Introduction of Portuguese Grammar: 00:03:00 •Module 02: The Present Simple: 00:06:00 •Module 03: The Present Continuous: 00:13:00 •Module 04: The Simple Future: 00:13:00 •Module 05: The Compound Future Part 1: 00:12:00 •Module 06: The Compound Future Part 2: 00:11:00 •Module 07: The Future Continuous: 00:11:00 •Module 08: The Perfect Future: 00:10:00 •Module 09: The Past Simple: 00:08:00 •Module 10: The Past Continuous: 00:11:00 •Module 11: The Past Perfect: 00:11:00 •Module 12: The Past Participle: 00:21:00 •Module 13: The Imperative M Lesson: 00:13:00 •Module 14: The Future in The Past: 00:08:00 •Module 15: The Subjunctive Future: 00:14:00 •Module 16: The Imperfect Past: 00:26:00 •Module 17: The Subjunctive Imperfect Past: 00:26:00