12454 English courses

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Material Re-Handler Training The aim of the NPORS Material Re-Handler Training is to provide training and assessment of candidates to ensure safe and efficient operation of a Material Re-Handler (360 °). We support users of both tracked or wheeled Re-Handlers, that are either above or below 10 tonnes. All candidates will be trained and assessed by our fully accredited NPORS Instructors It is important that all delegates have a good understanding of spoken and written English for Material re-handler training, however you can use an Interpreter NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for the safe operation of the material re-handler. Furthermore, training criteria is based on the approved standards of the Construction Leadership Council. Experienced operator – NPORS Material Re-Handler Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Material Re-Handler Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Material Re-Handler Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS material re-handler Test is for operators who have received some form of training in the past or alternatively has been operating the material re-handler for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the material re-handler test, a theory section comprised of 25 questions and a practical session. Course Content To develop the skills and knowledge required when using a Material Re-handler, the following topics are covered: Responsibilities under the Health and Safety at Work Act 1974, PUWER 1998, LOLER 1998 and other relevant legislation. Have knowledge of the operators manual and able to locate information about the machines controls and operation Have a basic understanding of the industry, the dangers of working in the industry and their responsibility of a plant operator Pre-operational checks and daily maintenance of the machine Manoeuvring: pre-operational safety checks set up and machine positioning Be able to locate components and identify major components of the machine and explain their function Loading of a vehicle stockpile work mobility and stability factors Safety rules applicable to operating Safe use of attachments End of Shift Checks Variations Excavator below 10T. Excavator above and below 10T Wheeled Or Tracked. Material Re-handler Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of material re-handlers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment with the material re-handler Our re-handler training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS re-handler Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. Who should take the Material Re-Handler Training? This course is designed for individuals who need to operate Material Re-Handlers (360°), both tracked and wheeled, and is suitable for both novice and experienced operators. 2. What does the Material Re-Handler Training cover? The training includes legislation, operator responsibilities, machine controls, pre-operational checks, maneuvering, loading, safety rules, and end-of-shift checks. 3. How long is the Material Re-Handler Training? The course duration varies: 1-10 days for novice operators and 1 day for experienced operators. 4. What certification do I receive upon completion? Participants receive an NPORS card, either the traditional card valid for 5 years or the NPORS card with CSCS logo, initially valid for 2 years. 5. Are there any prerequisites for the Material Re-Handler Training? Candidates must have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Material Re-Handler Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

NPORS Appointed Person Course or Training NPORS Appointed Person Lifting Operations Training is aimed at anyone who is required to plan safe systems of work using lifting equipment and to gain the NPORS Appointed Person operator card. The aim of the course is to provide candidates with underpinning knowledge to prepare them for the role and responsibility. It is recommended that prior to attending this course individuals should have some experience of working with lifting equipment, especially mobile cranes. It is important that all delegates have a good understanding of spoken and written English for the appointed person course. NPORS is an approved CSCS Partner Card Scheme, firstly providing evidence that individuals working on construction sites have the appropriate training and qualifications but more importantly for the safe operation of the appointed person. Furthermore, training criteria is based on the approved standards of the Construction leadership Council. Experienced Appointed Person Test For experienced Appointed Persons you must complete a 1 day refresher training course. For refresher training you must have held a certificate or card in the past Appointed Person Course Duration: Experienced Worker Test: 1 day refresher training, maximum of 6 candidates Novice: 5 day’s training, maximum of 6 candidates Location*: Tewkesbury or at our clients’ site nationwide Mileage and accommodation charges may apply Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. CSCS Health & Safety Test If you require the NPORS Appointed Person Red operator card with the CSCS logo on then you must have completed the operatives health and safety test within the last two years. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. The Appointed Person Course Includes: This Appointed Person Course covers essential legislation, crane appreciation, lifting accessories, and planning lifting operations. It culminates in writing a risk assessment and method statement. Legislation LOLER, PUWER, HASAWA. Codes of practice BS7121. Roles and responsibilities of personnel involved with lifting operations. Crane appreciation, crane types, capabilities and limitations. Duty charts. Crane terminology. Documentation and certification for lifting equipment and lifting accessories. Crane stability/ground conditions. Safe Load Indicators (SLI) and Safe Working Loads (SWL). Lifting accessories. Types of accessories and use. Slinging techniques. Down rating of accessories. Sling angles. Communications. Planning a lifting operation. Writing a risk assessment (end test). Writing a method statement (end test). Appointed Person Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of lifting equipment and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the AP Course. Our Appointed Person training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Appointed Person Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. What is the NPORS Appointed Person Lifting Operations Training? This training is designed for individuals required to plan safe systems of work using lifting equipment. It provides the knowledge necessary to prepare for the role and responsibilities of an Appointed Person. 2. Who should take this course? Anyone involved in planning and managing lifting operations, especially those with prior experience with lifting equipment, should take this course. 3. What does the course cover? The course covers legislation, codes of practice, roles and responsibilities, types of cranes, duty charts, lifting accessories, risk assessment, and method statement preparation. 4. How long is the course? The course duration is 5 days for novices and 1 day for experienced individuals seeking a refresher. 5. What certification do I receive upon completion? Participants receive an NPORS Appointed Person operator card, valid for 5 years or an NPORS card with CSCS logo. 6. Are there any prerequisites? Candidates should have a good understanding of English. For the NPORS card with CSCS logo, a CSCS Health & Safety test must have been completed within the last two years. Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today.

Overview This comprehensive course on Advanced Portuguese Grammar will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Advanced Portuguese Grammar comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Advanced Portuguese Grammar. It is available to all students, of all academic backgrounds. Requirements Our Advanced Portuguese Grammar is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 17 lectures • 03:37:00 total length •Module 01: Introduction of Portuguese Grammar: 00:03:00 •Module 02: The Present Simple: 00:06:00 •Module 03: The Present Continuous: 00:13:00 •Module 04: The Simple Future: 00:13:00 •Module 05: The Compound Future Part 1: 00:12:00 •Module 06: The Compound Future Part 2: 00:11:00 •Module 07: The Future Continuous: 00:11:00 •Module 08: The Perfect Future: 00:10:00 •Module 09: The Past Simple: 00:08:00 •Module 10: The Past Continuous: 00:11:00 •Module 11: The Past Perfect: 00:11:00 •Module 12: The Past Participle: 00:21:00 •Module 13: The Imperative M Lesson: 00:13:00 •Module 14: The Future in The Past: 00:08:00 •Module 15: The Subjunctive Future: 00:14:00 •Module 16: The Imperfect Past: 00:26:00 •Module 17: The Subjunctive Imperfect Past: 00:26:00

Whether you are planning to travel, work, or simply enjoy the rich culture of Spanish-speaking countries, this course provides you with the tools to immerse yourself fully in the language. Through dedicated practice and comprehensive guidance, you'll find yourself conversing with locals, enjoying Spanish literature, and watching films without subtitles in no time.

Business Writing Skills Online You must not miss out on the four Business Writing Skills courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Business Writing Skills course, we have combined four highly valuable courses, namely - Business Writing Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Business Writing Skills - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Business Writing Skills - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this Business Writing Skills course, you will become an expert Report Writer. Business Writing Skills - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this course, you can learn all the basics, tips and tricks of copywriting. Business Writing Skills - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Business Writing Skills Course? Benefits of Business Writing Skills Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Writing Skills course] Business Writing Skills Course Curriculum of Business Writing Skills Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development Assessment Method of Business Writing Skills After completing each module of Business Writing Skillscourse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Business Writing Skills After completing the MCQ/Assignment assessment for this Business Writing Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Writing Skills This Business Writing Skills course is ideal for all. This course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements Business Writing Skills There is no specific requirement to enrol for this Business Writing Skills course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path Business Writing Skills This Business Writing Skills course will open the door for many positions! Such as - Freelance Writer, Copywriter, Proofreader, Business Executives, Executives in TV, Media, Communication Executives in different organisations. Certificates Certificate of completion Digital certificate - Included

Overview This comprehensive course on Arabic Writing Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Arabic Writing Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Arabic Writing Course. It is available to all students, of all academic backgrounds. Requirements Our Arabic Writing Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 08:25:00 total length •Module 01: The Basic Arabic Letters: 00:34:00 •Module 02: The Signs and the Vowels: 00:17:00 •Module 03: The Letter Alef: 00:48:00 •Module 04: The Letter Baa: 01:01:00 •Module 05: The Letter Taa: 00:56:00 •Module 06: The Bound Taa: 00:16:00 •Module 07: The Letter Thaa: 01:03:00 •Module 08: The Letter Noon: 00:59:00 •Module 09: How to Write the Indian Numbers: 00:42:00 •Module 10: The Letter Seen: 00:12:00 •Module 11: The Letter Sheen: 00:11:00 •Module 12: The Letter Saad: 00:11:00 •Module 13: The Letter Daad: 00:11:00 •Module 14: The Similar Letters: 01:04:00

Overview This comprehensive course on Business Plan for Entrepreneurs will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Plan for Entrepreneurs comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Plan for Entrepreneurs. It is available to all students, of all academic backgrounds. Requirements Our Business Plan for Entrepreneurs is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 39 lectures • 02:29:00 total length •Business Plan for Entrepreneurs Achieve Your Short & Long Term Goals preview: 00:04:00 •Things to Consider Before Starting a Business Plan: 00:04:00 •Lesson 01 Identify Your Skills: 00:04:00 •Lesson 02 Audit the Market Demand of Your Idem: 00:04:00 •Lesson 03 Check for Availability of Resources: 00:04:00 •Lesson 04 Work on a Financial Plan: 00:03:00 •Lesson 05 Be Ready to Face Failure: 00:03:00 •The Elements of a Business Plan: 00:03:00 •Lesson 01 Mission Statement (Company Overview): 00:04:00 •Lesson 02 Marketplace Opportunity: 00:05:00 •Lesson 03 Product/Service Information: 00:04:00 •Lesson 04 Sales/Market Plan: 00:04:00 •Lesson 05 Financials: 00:04:00 •Who Are You Writing the Business Plan For: 00:04:00 •Lesson 01 You Want to Start a Business: 00:03:00 •Lesson 02 You Own an Established Firm and are Seeking Help: 00:04:00 •Lesson 03 You Need to Determine Your Objectives: 00:04:00 •Lesson 04 You're Trying to Predict the Future: 00:04:00 •Lesson 05 You Want to Use it to Raise Money: 00:03:00 •The Purpose of a Business Plan: 00:03:00 •Lesson 01 Provide a Road Map: 00:04:00 •Lesson 02 Understand What to Focus On: 00:04:00 •Lesson 03 Raise finance: 00:04:00 •Lesson 04 Manage your Business Effectively: 00:04:00 •Lesson 05 Enlightening Executive Talent: 00:04:00 •How a Business Plan Can Help with Long Term Success: 00:04:00 •Lesson 01 A Business Plan Is Simply a Must-Have for Some Businesses: 00:05:00 •Lesson 02 A Business Plan Helps You Make Decisions: 00:03:00 •Lesson 03 A Business Plan Can Be a Reality Check: 00:05:00 •Lesson 04 A Business Plan Can Give You New Ideas: 00:05:00 •Lesson 05 A Business Plan Creates an Action Plan: 00:03:00 •Reasons You Need a Business Plan: 00:04:00 •Lesson 01 Gain a Deep Understanding of Your Market: 00:03:00 •Lesson 02 Hold Yourself Accountable: 00:04:00 •Lesson 03 Know Your Message: 00:05:00 •Lesson 04 Confirm the Math: 00:06:00 •Lesson 05 Iron Out Possible Kinks: 00:04:00 •Review: 00:03:00 •Assignment - Business Plan for Entrepreneurs: 00:00:00

Overview This comprehensive course on International Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This International Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this International Business. It is available to all students, of all academic backgrounds. Requirements Our International Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 40 lectures • 02:06:00 total length •International Business General Concepts: 00:03:00 •The Importance of International Business: 00:04:00 •Globalisation of Commerce: 00:03:00 •International Economics and Trade Theory: 00:07:00 •Comparative Advantage of Nations: 00:03:00 •Comparative Advantage versus Absolute Advantage: 00:04:00 •Strategies for Entering and Developing International Markets: 00:04:00 •Foreign Direct Investment (FDI): 00:07:00 •Foreign Exchange Markets and International Monetary System: 00:04:00 •Exchange Rate Policies: 00:04:00 •Purchasing Power Parity (PPP): 00:02:00 •Global Capital Markets and Regional Trade Zones: 00:04:00 •The World Bank: 00:01:00 •Adapting to the Times and the WTO: 00:03:00 •The Organisation for Economic Cooperation and Development (OECD): 00:01:00 •Emerging Markets and Regional Trade Zones: 00:02:00 •Asian-Pacific Economic Cooperation (APEC): 00:02:00 •International Business Strategies: 00:02:00 •Free Trade Zones: 00:02:00 •Multinational Enterprise Structures: 00:06:00 •The Organizational Structure of a Multinational Company: 00:03:00 •International Marketing: 00:02:00 •Phases of International Marketing Involvement: 00:02:00 •Global Marketing: 00:01:00 •Demographic Factors Affecting International Trade: 00:04:00 •Ageing and Comparative Advantage: 00:04:00 •Changes in Labour Force Composition: 00:01:00 •International Accounting and Transfer Pricing: 00:03:00 •Basic Issue Underlying Transfer Pricing: 00:04:00 •Global Transfer Pricing Regimes: 00:02:00 •How to Implement a Cross-Border Human Resources Policy: 00:08:00 •International Business Instruments: 00:01:00 •Trade Terms: 00:05:00 •International Shipping and Freight Forwarders: 00:01:00 •Freight Forwarder Fundamental Role: 00:02:00 •Cross Border Agreements: 00:02:00 •Taxable Presence: 00:04:00 •Accounting Issues: 00:04:00 •VAT/GST through Centralized Teams: 00:02:00 •Value for Customs: 00:03:00

Start learning British Sign Language (BSL) from scratch with our comprehensive course designed for complete beginners. Master the BSL alphabet, engage in basic conversations, and expand your vocabulary. Ideal for individuals eager to communicate effectively with the deaf community.