3024 Engineering courses delivered Online

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Join our Renewable Energy: Solar course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Renewable Energy: Solar course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Renewable Energy: Solar course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Renewable Energy: Solar. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Renewable Energy: Solar course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Renewable Energy: Solar is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Renewable Energy: Solar course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Renewable Energy: Solar Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 1- Basics of Solar Energy System Module 1- Introduction To PV System Construction 00:24:00 Module 2- Solar Heating, Solar Irradiation And Panels 00:38:00 Module 3- Effect of Insolation and Temperature on V-I Curve 00:05:00 Module 4- PV Installation, Short Circuit And Open Circuit Tests Using Avometer 00:15:00 Module 5- Solar Wires And Cables Installation Process 00:22:00 Module 6- Mounting Of PV System 00:04:00 Module 7- Shading and Tilt angle In Solar Energy 00:15:00 Module 8- Half Cut Cell Technology In PV System For Solar Engineering 00:25:00 Module 9- Importance Of Charge Controller In Solar Energy System 00:03:00 Module 10- PWM And MPPT Charge Controllers 00:14:00 Module 11- Understanding More about MPPT Solar Charge Controller For Solar Energy Course 00:24:00 Module 12- Junction Box In Solar Energy System 00:04:00 Module 13- Wiring of Junction Box In Solar Energy System 00:05:00 Module 14- Function, Types And Data Sheet Of Inverter 00:55:00 Module 15- Determining PV Array Maximum System Voltage 00:09:00 Unit 2- Batteries in PV System Module 1- Construction And Types Of Batteries In Solar Energy System 00:09:00 Module 2- Charging Of Lead Acid Batteries And Hydrometer In Solar Energy System 00:07:00 Module 3- Maintenance Of Batteries And Methods Of Charging In Solar Energy System 00:03:00 Module 4- Cycle of Batteries 00:04:00 Unit 3- Components and Design of Off Grid Solar Energy System Module 1- Off-Grid Solar System 00:02:00 Module 2- Advantages of Off-Grid Solar System 00:02:00 Module 3- Equipment of Off-Grid Solar System 00:04:00 Module 4- Selection and Datasheet of the Panel 00:04:00 Module 5- Inverter Selection 00:02:00 Module 6- Example 1 On Designing Off Grid System 00:01:00 Module 7- Determine Power Consumption Demands 00:04:00 Module 8- Size the PV modules 00:05:00 Module 9- Inverter sizing 00:04:00 Module 10- Battery Sizing 00:08:00 Module 11- Solar Charge Controller Sizing 00:05:00 Module 12- MPPT Charge Controller Sizing 00:10:00 Module 13- Example 2 Design of an OFF Grid System 00:20:00 Unit 4- Designing of ON Grid Solar Energy System Module 1- Grid-Tied Solar System 00:03:00 Module 2- Advantages of Grid-Tied Solar System 00:04:00 Module 3- Equipment of Grid-Tied Solar System 00:03:00 Module 4- Example Design of an On Grid System 00:10:00 Module 5- PV Energy According to Area 00:02:00 Unit 5- Design of PV System Using PVSyst Programme Module 1- Design of an Off Grid Solar Energy System Using PVSYST Program 00:28:00 Module 2- Design Of An On Grid Solar Energy System Using PVSyst Program 00:12:00 Module 3- Mega PV System Design Using PVSyst Program For Solar Energy 00:29:00 Unit 6- Solar Water Pumping System Module 1- Introduction To Water Pumping System And Steps Of Design 00:24:00 Module 2- Solved Example On Solar Pumping System Design 00:23:00 Unit 7- Protection of PV System Module 1- Introduction to Protection Of PV System 00:07:00 Module 2- Selection of Fuses and Protection of String 00:13:00 Module 3- Protection of Arrays 00:07:00 Module 4- Protection of Inverter 00:07:00 Module 5- Protection of Transformer 00:07:00 Module 6- Surge Protection Device 00:02:00 Module 7- Grounding of PV System 00:07:00 Module 8- Types of BusBars in PV System and Selection of BusBars 00:12:00 Unit 8- Design Using Excel Sheet Module 1-Design Of Off Grid PV System Using Excel Sheet 00:26:00 Unit 9- Single Line Diagram of PV System Module 1- Single Line Diagram Of PV System And Selection Of Fuses And Breakers 00:45:00 Unit 10- MATLAB and ETAP PV Simulation Module 1- Simulation Of PV Cell In MATLAB And Obtaining V-I Characteristics 00:28:00 Module 2- Get a Complete Grid Connected PV Solar Energy System In MATLAB Simulink 00:25:00 Module 3- PV System Simulation Using ETAP Lesson 00:24:00

***24 Hour Limited Time Flash Sale*** Quantity Surveying Essentials - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Quantity Surveying Essentials - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Quantity Surveying Essentials - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Quantity Surveying Essentials - CPD Certified Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Quantity Surveying Essentials - CPD Certified Career Bundle: Course 01: Quantity Surveying Essentials - CPD Certified Course 02: Surveying Basics Course 03: Building Surveyor Training Course 04: Land Surveying Course 05: The Role of a Residential Surveyor Course 06: Construction Industry Scheme (CIS) Course 07: CDM Regulations Course 08: WELL Building Standard Course 09: Property Law Course 10: Estate Agent Diploma Course 11: Property Management Training Course 12: Property Development Diploma Course 13: Residential Property Sales Course 14: Public Housing Management Course 15: Construction Management Level 3 Course 16: Construction Site Planning and Management Course 17: Construction Safety Diploma Course 18: Construction Cost Estimation Diploma Course 19: Introduction to Xactimate: Construction Cost Estimation Course 20: Effective Communication Skills Course 21: Building Design And Construction With LEED V4.1 Course 22: AutoCAD VBA Programming for Beginners Course 23: AutoCAD Programming using C# with Windows Forms Course 24: Level 3 Workplace First Aid Course 25: COSHH Training for Assessors Course 26: Level 2 LOLER Training Course 27: Manual Handling Training Course 28: Working at Height Course 29: RIDDOR Training Course 30: Advanced Electrical Safety With Quantity Surveying Essentials - CPD Certified, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Quantity Surveying Essentials - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Quantity Surveying Essentials - CPD Certified? Free CPD Accredited Certificate upon completion of Quantity Surveying Essentials - CPD Certified Get a free student ID card with Quantity Surveying Essentials - CPD Certified Lifetime access to the Quantity Surveying Essentials - CPD Certified course materials Get instant access to this Quantity Surveying Essentials - CPD Certified course Learn Quantity Surveying Essentials - CPD Certified from anywhere in the world 24/7 tutor support with the Quantity Surveying Essentials - CPD Certified course. Start your learning journey straightaway with our Quantity Surveying Essentials - CPD Certified Training! Quantity Surveying Essentials - CPD Certified premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Quantity Surveying Essentials - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Quantity Surveying Essentials - CPD Certified course. After passing the Quantity Surveying Essentials - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quantity Surveying Essentials - CPD Certified course is ideal for: Students seeking mastery in Quantity Surveying Essentials - CPD Certified Professionals seeking to enhance Quantity Surveying Essentials - CPD Certified skills Individuals looking for a Quantity Surveying Essentials - CPD Certified-related career. Anyone passionate about Quantity Surveying Essentials - CPD Certified Requirements This Quantity Surveying Essentials - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Quantity Surveying Essentials - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! According to recent studies, the average salary for a surveyor in the UK is £38,000, with experienced professionals earning up to £60,000 or more. As the construction industry continues to grow, the demand for surveyors will only increase, providing even more opportunities for career advancement and higher salaries. Are you looking for a career in the construction industry that pays well and offers endless opportunities for growth and development? Look no further than our Complete Survey Training Bundle. The surveying industry is one of the most lucrative and in-demand fields, with professionals earning competitive salaries and enjoying job security. By completing our bundle, you'll have the skills and knowledge to excel in a variety of roles, including site management, cost control, and construction estimation. With the added bonus of a QLS-endorsed course, you'll also have a hardcopy certificate to showcase your professional development. Don't miss out on the chance to enhance your earning potential and future-proof your career. Enrol in our Complete Survey Training Bundle today and take the first step towards a fulfilling and lucrative career in the construction industry. This Complete Survey Training Bundle Package includes: Course 01: Advanced Diploma in Complete Survey Training at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Construction Industry Scheme (CIS) Course 02: Site Management Course 03: Cost Control Process and Management Course 04: Introduction to Xactimate: Construction Cost Estimation Course 05: Construction Estimation using RSMeans Course Course 06: Site Management Safety Training Course 07: Risk Assessment Course 08: Land Management Course Course 09: Contracts Law UK Course 10: Property Law Why Prefer This Complete Survey Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Complete Survey Training bundle courses, you will be able to learn: Gain comprehensive knowledge of the surveying industry Understand the Construction Industry Scheme (CIS) and its applications Develop skills in site management, cost control, and construction estimation Learn best practices for site management safety and risk assessment Gain knowledge of land management and property laws in the UK Understand contracts law and its applications in the construction industry Receive a hardcopy QLS-endorsed certificate demonstrating your professional development ***Curriculum breakdown of Complete Survey Training*** Basic Survey Training Module 01: Basics of Surveying Module 02: Levelling Module 03: Distance Measurement Module 04: Angles and Directions Module 05: Error and Uncertainty Module 06: Survey Report Quantity Survey Training Module 07: Quantity Surveying Measurement Module 08: Cost Management Module 09: Pricing and Operational Estimation Module 10: Contract Management and Tendering Module 11: Procurement and Bill Preparation Module 12: Predicting Potential Risk and Management Building Survey Training Module 13: Building Procurement and Contract Administration Module 14: Building Information Modelling Module 15: Building Technology Module 16: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 17: Ground Level Investigation: Floors, Roofs and Chimneys Module 18: Inspection of Joinery and Woodwork Module 19: Finishes and Surfaces of the Building Land Survey Training Module 20: Land Surveying Basics Module 21: Land Surveying Instrumentation Module 22: Land Surveying Methods and Techniques Module 23: Topographic Surveying and Mapping Module 24: Boundary Surveying Residential Survey Training Module 25: The Role of a Residential Surveyor Module 26: Residential Surveying Legal Procedures Module 27: Residential Surveying Inspection Module 28: Residential Surveying Assessment- Part I Module 29: Residential Surveying Assessment- Part II Module 30: Valuation of Residential Property How is the Complete Survey TrainingBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to start a career in the construction industry Current professionals seeking to enhance their knowledge and skills in surveying Those interested in pursuing a career in site management, cost control, or construction estimation Anyone looking to future-proof their career with in-demand skills Career path Our courses will prepare you for a range of careers, including: Junior Surveyor - £20,000 - £30,000 per year Quantity Surveyor - £30,000 - £60,000 per year Site Manager - £35,000 - £60,000 per year Construction Estimator - £25,000 - £50,000 per year Land Surveyor - £25,000 - £40,000 per year Contracts Manager - £35,000 - £60,000 per year Certificates Advanced Diploma in Complete Survey Training at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Overview This comprehensive course on Petroleum Refining Demystified will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Petroleum Refining Demystified comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Petroleum Refining Demystified. It is available to all students, of all academic backgrounds. Requirements Our Petroleum Refining Demystified is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 18 lectures • 02:05:00 total length •Course learning objectives: 00:06:00 •Refining activity overview: 00:03:00 •Crude oil: Composition and characteristics: 00:28:00 •Atmospheric distillation: 00:12:00 •Vacuum distillation: 00:03:00 •Light cut fractionation: 00:04:00 •Isomerization: 00:08:00 •Alkylation: 00:05:00 •Catalytic reforming: 00:09:00 •Hydrotreating: 00:08:00 •Sulfur plant: 00:05:00 •Fluid catalytic cracking: 00:09:00 •Hydrocracking: 00:04:00 •Delayed coking: 00:03:00 •Blending of finished petroleum products: 00:04:00 •Asphalts: 00:06:00 •A typical refinery scheme: 00:08:00 •Assignment -Petroleum Refining Demystified: 00:00:00

Register on the CompTIA A+ (220-1002) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The CompTIA A+ (220-1002) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CompTIA A+ (220-1002) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CompTIA A+ (220-1002), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: All About the CompTIA A+ 2019 Core 2 Exam CompTIA A+ 2019 Core 2 (220-1002) Course Introduction 00:02:00 What is the CompTIA A+ 00:02:00 Why Get A+ Certified? 00:03:00 What is on the CompTIA A+ Core 2 (220-1002) Exam? 00:04:00 How to Pass the CompTIA A+ Exam 00:04:00 How to use this Video Course 00:03:00 Section 02: Safety and Professionalism Professional Communication Part 1 00:06:00 Professional Communication Part 2 00:07:00 Physical Safety 00:07:00 Section 03: The Visible Computer What is an Operating System? 00:09:00 Users and Super Users 00:05:00 Why Windows? 00:08:00 Windows Editions and Versions 00:12:00 Touring the macOS 00:06:00 Touring Linux 00:08:00 Section 04: CPUs 32-Bit vs. 64-Bit Processing 00:12:00 Section 05: RAM Virtual Memory 00:06:00 Section 06: Power Supply Power Protection 00:10:00 Section 07: Implementing Mass Storage Understanding Partitioning 00:04:00 MBR Partitioning 00:12:00 GPT Partitioning 00:09:00 Understanding File Systems 00:12:00 Popular File Systems 00:07:00 Formatting in Action 00:11:00 Dynamic Disks 00:09:00 Software RAID in Storage Spaces 00:10:00 Encrypting Mass Storage 00:09:00 Section 08: Building a PC Boot from Everything 00:12:00 Installing Windows 00:12:00 Post-Installation Tasks 00:12:00 Windows Installation options 00:07:00 Section 09: Windows under the Hood What is the Registry? 00:11:00 Processes 00:07:00 Services 00:04:00 Your Windows Toolset 00:08:00 Windows 7 Task Manager 00:09:00 Windows 10 Task Manager 00:06:00 Information and Configuration Tools 00:11:00 Performance Monitor 00:12:00 Event Viewer 00:07:00 Tools for Programmers 00:08:00 Section 10: Users, Groups, and Permissions Introduction to Users and Groups 00:06:00 Managing Users and Groups 00:12:00 NTFS Permissions 00:08:00 Linux and macOS Permissions 00:05:00 File Explorer 00:14:00 Sharing Resources 00:11:00 Security Policies 00:08:00 Section 11: Maintaining and Optimizing Operating Systems Patch Management 00:11:00 Working with Disks 00:06:00 Working with Applications 00:07:00 System Restore 00:05:00 Backing up Your Files 00:07:00 Task Scheduler 00:07:00 Section 12: Working with the Command-Line Interface Understanding the CLI 00:11:00 Navigating the CLI 00:14:00 Working with Folders 00:07:00 Working with Files 00:11:00 Working with Drives 00:13:00 Super Copy Commands 00:09:00 Advanced Windows Command Line 00:08:00 Advanced Linux Commands 00:13:00 Command-Line Permissions 00:08:00 Introduction to Scripting 00:10:00 Interpreted Languages 00:12:00 Section 13: Troubleshooting Operating Systems Windows Recovery Environment 00:05:00 Advanced Windows Startup Options 00:07:00 Troubleshooting Boot Problems 00:10:00 Troubleshooting at the GUI 00:11:00 Troubleshooting Applications 00:07:00 Kernel Panic 00:05:00 Section 14: Display Technologies Resolutions and Aspect Ratios 00:06:00 Multiple Monitors 00:05:00 Section 15: Essentials of Networking Network Card Troubleshooting 00:09:00 Section 16: Local Area Networking Working with Connections 00:09:00 Working with Workgroups 00:08:00 Working with Active Directory 00:14:00 Windows Sharing with Mac and LInux 00:07:00 Net Command 00:04:00 Firewall Configuration 00:11:00 Windows Firewall 00:08:00 Port Forwarding 00:07:00 Section 17: Wireless Networking Wireless Encryption 00:11:00 Enterprise Wireless 00:16:00 Section 18: The Internet Telnet and SSH 00:07:00 Remote Desktop Connections 00:06:00 The World Wide Web 00:09:00 Troubleshooting Internet Connections 00:07:00 Section 19: Portable Computing Power Management 00:11:00 Section 20: Care and Feeding of Mobile Devices Mobile Device Security 00:08:00 Mobile Security Troubleshooting 00:06:00 Mobile Device Troubleshooting 00:10:00 Section 21: Securing Computers Threats 00:10:00 Physical Security 00:08:00 Passwords and Authentication 00:14:00 Malware 00:14:00 Anti-Malware 00:11:00 Social Engineering 00:06:00 Licensing 00:10:00 Incident Response 00:05:00 Environmental Controls 00:06:00 Section 22: Operational Procedures Documents You Need to Know 00:09:00 Data You Need to Know 00:04:00 Change Management 00:06:00 The Zen of Backup 00:11:00 Recycling and Data Destruction 00:07:00