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3186 Engineering courses in Penrith delivered Online

Construction Management - CPD Accredited

4.9(27)

By Apex Learning

Learn the duties and responsibilities of a construction manager and be a professional construction manager with this Diploma in Construction Management course. You will explore a range of topical Construction Management issues centred around the core themes of the project, financial management, construction procurement, organisation and leadership and built asset management. This Construction Management Diploma is suitable for both recent graduates and working professionals from a range of fields, including architecture, building, engineering, quantity surveying, structural engineering, facilities maintenance and town planning. Learning Outcomes of Construction Management Bundle: Understand the construction management lifecycle and how to achieve project success Apply cost estimation and control techniques Manage preliminary site investigations and site organization Oversee site management and the planning and management of equipment Implement effective materials management, vendor analysis, procurement, stock control, and supply chain management strategies Identify and manage the roles and responsibilities of the main participants in construction projects Ensure quality assurance and customer care Understand the legal aspects of contracting in the construction industry Manage human resources effectively Identify, assess, and manage construction management risks and value opportunities Develop and implement effective communications, information, and documentation systems Promote construction management health and safety best practices What courses are included with this Diploma in Construction Management? Course 01: Diploma in Construction Management Course 02: Construction Cost Estimation Diploma Course 03: Construction Industry Scheme (CIS) Course 04: Building Quantity Surveyor Training Level 3 Course 05: AutoCAD VBA Programming - Beginner course Course 06: Manual Handling Level 2 Course 07: Working at Height Awareness Diploma Course 08: COSHH Training and Safety - Level 2 Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Facilities Management Level 3 Course 11: First Aid at Work Enroll in this CPD-accredited construction management course today and take your career to the next level. This construction management course is designed to provide you with the knowledge and skills you need to succeed in this challenging and rewarding field. You will learn about the latest industry trends and best practices, and gain a comprehensive understanding of the entire construction management lifecycle. Course Curriculum of Construction Management Bundle: Course 01: Diploma in Construction Management Introduction to Construction Management Project Life Cycle and Success Process of Cost Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Materials Management Vendor Analysis Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Construction Management Risk and Value Communications, Information, and Documentation Construction Management Health and Safety =========>>>>> And 10 More Courses <<<<<========= Enrol today and learn the skills and knowledge you need to succeed in this exciting Construction Management field. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Construction Management: Anyone interested in a career in construction management. Experienced construction professionals who want to advance their careers. Students studying construction management or related disciplines. Business owners and managers who want to learn more about construction management. Requirements This Construction Management course has been designed to be fully compatible with tablets and smartphones. Career path You will be able to achieve a lucrative career because this Construction Management Bundle includes various courses as a bonus. Construction project manager: £40,000 - £80,000 Site manager: £30,000 - £60,000 Cost estimator: £25,000 - £50,000 Quantity surveyor: £25,000 - £50,000 Procurement manager: £30,000 - £60,000 Supply chain manager: £30,000 - £60,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Construction Management - CPD Accredited
Delivered Online On Demand
£39

Oil and Gas Management

4.9(27)

By Apex Learning

The UK oil and gas industry is in its sixth decade of offshore production. Between 2014 and 2020, production increased by almost 20%. The sector is directly responsible for approaching 40,000 jobs. An estimation showed in 2018, around 260,000 jobs were supported by the UK upstream oil and gas industry. If you are looking for a new role as a gas heating installation or service engineer or just considering your options, then this bundle is a total gem for you. From car fuel to electricity, to petrochemicals and plastics, Oil & Gas as an energy source plays a vital role in our current energy mix. If you're new to the industry or have ever wondered how it all works and how you can gain the necessary skill to break into this industry, this is the course for you! In this course, you'll learn market trading, pricing, the economic framework of the Oil & Gas industry. Further, into the course, you will become an expert on Oil and Gas Management. You'll also learn about domestic appliances repairing, electrical engineering and much more. This Bundle Consists of the following Premium courses: Course 01: Oil and Gas Management Course 02: Overview of Oil and Gas Industry Course 03: Oil & Gas: Markets Trading Pricing & Economic Framework Level 2 Course 04: Logistics of Crude Oil and Petroleum Products Course 05: Risk Management Course 06: Spill Management Training Course 07: COSHH Awareness Level 3 Course 08: RIDDOR Training Course 09: Electrical and Fire Safety Training - Level 2 Course 10: Workplace Health and Safety Diploma Course 11: Emergency First Aid and Incident Management at Work What will you learn from this bundle: Fundamentals of Oil and Gas Management industry including the history and current situation Facts and figures to be able to make planned investment Perform a safety assessment on a domestic gas installation to include leak detection and production of a safety report Explain gas combustion in terms of requirements, flammability, measurement, flues, ventilation and associated hazards Get familiar with Ventilation and Combustion and the ability to Deal with unsafe situations Electrical requirements associated with the installation as well as electrical engineering, including DC circuit analysis How to keep your home, workplace and surroundings clean after the work is done Chemical safety, keyholding and alarm codes for cleaners Identifying hazardous substances to prevent construction site health risks, including COSHH risk assessments Curriculum: Course 01: Oil and Gas Management Module 01: Introduction Module 02: Energy, Economics and Finance Module 03: Project Management Module 04: Managing Pipelines Module 05: Project Risk Analysis Module 06: Managing Communication and Conflict Module 07: Oil and Gas Health and Safety And 10 more course!!! How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Oil and Gas Management bundle. Requirements This Oil and Gas Management course has been designed to be fully compatible with tablets and smartphones. Career path With lucrative professions and attractive starting salaries, there are many options for career progression by taking this course, such as: Electrical Engineer Construction Worker Wielding Worker Technical professional Automobile industry And many more! Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Oil and Gas Management) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Oil and Gas Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Oil and Gas Management
Delivered Online On Demand
£39

AutoCAD 2D Introduction to Intermediate Course

By ATL Autocad Training London

Why Learn AutoCAD 2D Introduction to Intermediate Course? Click here for more info: Website Whether you're starting a career, enhancing skills, or exploring creativity, this course is tailored for you. Learn on Windows or Mac, transform into a confident AutoCAD user. Transition to our Intermediate to Advanced Course post-completion. Duration: 10 hrs. Personalized 1-on-1 training. Perfect for beginners, this course offers flexible scheduling (Mon-Sat, 9 am-7 pm) and covers 2D plan and elevation creation in AutoCAD. AutoCAD 2D Course Outline Workspace Exploring the working environment Managing files Displaying objects Constructing fundamental drawings Inputting data Constructing basic objects Utilizing object snaps Utilizing Polar Tracking and PolarSnap Implementing object snap tracking Handling units Manipulating objects Selecting objects in the drawing Adjusting an object's position Generating new objects based on existing ones Modifying an object's orientation Creating mirrored versions of existing objects Designing object patterns Altering an object's dimensions Organizing and querying drawings Utilizing layers Modifying object attributes Matching object attributes Utilizing the properties palette Applying linetypes Using inquiry commands Modifying objects Trimming and extending objects to specified boundaries Generating parallel and offset geometries Merging objects Dividing an object into two separate entities Applying rounded corners to objects Producing angled corners between objects Modifying an object's shape Layouts and viewports Harnessing layouts Creating layout configurations Modifying layouts and employing page setups Working with viewports Creating layout viewports Managing layout viewports Controlling object visibility within layout viewports Annotating a drawing Generating multiline text Creating single-line text Implementing text styles Editing text Dimensioning Creating dimensions Utilizing dimension styles Adjusting dimensions Implementing multileaders Hatching objects Hatching elements Editing hatch patterns Managing reusable content Working with blocks Exploring DesignCenter Utilizing tool palettes Designing additional drawing elements Managing polylines Generating splines Crafting ellipses Working with tables Producing plotted drawings Employing page setups Utilizing plotter configuration files Creating and applying plot styles Plotting drawings Plot style tables Publishing drawings Generating drawing templates Leveraging drawing templates Download AutoCAD AutoCAD Trial https://www.autodesk.co.uk  After completing the AutoCAD 2D Introduction to Intermediate Course, you will: Master Fundamentals: Understand AutoCAD basics, including navigation and terminology. Create Precise Drawings: Develop the skills to create accurate 2D drawings like plans and elevations. Manipulate Objects: Learn object selection, modification, and pattern creation. Dimension Proficiency: Create and edit dimensions and use text styles effectively. Layer Control: Organize drawings with layer management. Annotation Skills: Handle text and annotations with ease. Layouts and Viewports: Work with layouts and viewports for presentation. Plotting Expertise: Plot and publish drawings confidently. Customization Options: Explore advanced features for efficiency. Intermediate-Level Competency: Transition from beginner to an intermediate level of AutoCAD proficiency. This course equips you with essential skills for various industries, including architecture and engineering. This one-on-one CAD course is perfect for students who are either entirely new to the software or possess limited self-taught knowledge. Regardless of your starting point, our goal is to get you drawing plans within the very first hour of your class. We'll begin by building a strong foundation in AutoCAD, ensuring that you understand its core principles before delving into more advanced topics. If you have specific preferences, we can customize your AutoCAD learning experience to align with your goals. On the initial day of the course, we'll cover fundamental aspects such as user interface and terminology. Subsequently, you'll engage in a diverse range of lessons designed to deepen your understanding of AutoCAD and its creative processes. Topics covered will include introductory drawing techniques, editing functions, drawing aids, working with layers, managing text, and handling dimensions. Throughout the course, you'll practice through various drawing exercises and explore the intricacies of plotting. By the course's conclusion, you'll possess the skills needed to create your own simple drawings, suitable for applications in architectural, interior, engineering, events, furniture, or product design. Included in the course price are the following: Lifetime Email Support: Enjoy unlimited access to our support via email throughout your learning journey. Expert Instruction: Benefit from expert teaching provided by practicing architects, designers, and software professionals. Hands-On Learning: Engage in practical, hands-on lessons that can be customized to match your project requirements. Comprehensive Resources: Access video recordings and a digital reference PDF book for revision and continuous development. Certification: Receive a certificate of completion from us to enhance your CV and LinkedIn profile. Career Guidance: Gain valuable insights into pursuing design roles or establishing a creative business. Our experienced tutors will help you acquire the technical skills needed to make your CV and portfolio stand out. Our instructors, who are accomplished interior designers, animators, architects, and software experts, will not only impart technical expertise but also provide guidance on achieving success in the design industry or entrepreneurial endeavors.

AutoCAD 2D Introduction to Intermediate Course
Delivered in London or OnlineFlexible Dates
£348

Cyber Security for Absolute Beginners - 2022 Edition - Part 02

By Packt

Take your basic cyber security knowledge to a new level with this exciting course that promises to be educational, informative, and fun-filled. Build upon a basic foundation in cyber security with a strong focus on networking, privacy and anonymity, malware, email security, backups and encryption, and Windows 10 Hardening.

Cyber Security for Absolute Beginners - 2022 Edition - Part 02
Delivered Online On Demand5 hours 56 minutes
£82.99

Motor Vehicle Engineering and Car Mechanic Training Mini Bundle

By Compete High

Cars break down. Bikes squeak. And electrics? Don’t get us started. This Motor Vehicle Engineering and Car Mechanic Training Mini Bundle combines the essentials of vehicle maintenance with entry-level electrical knowledge—without any oily rags or garage time required. Inside, you’ll find guidance on car systems, bicycle upkeep, and basic electrical concepts relevant to modern mechanics. Whether you're dipping a toe into vehicle maintenance or brushing up for career reasons, this is a no-nonsense starting point. Learn at your pace, no socket set needed. Learning Outcomes: Understand core systems in car maintenance and vehicle upkeep. Identify common faults in car and bicycle components. Learn about electrical systems related to vehicle functions. Recognise safe procedures in basic electrical engineering. Understand basic repairs and diagnostics across bikes and cars. Gain insight into automotive systems from a mechanical view. Who Is This Course For: Aspiring vehicle technicians wanting structured online training. Learners interested in bike or car repair basics. Beginners exploring electrical components in vehicle systems. Support workers in automotive-related fields or garages. Hobbyists learning vehicle upkeep without garage experience. Admin workers in automotive firms needing technical context. Career changers entering the vehicle services sector. Young adults exploring engineering or mechanical subjects. Career Path: Motor Vehicle Technician – £29,000 per year Bicycle Mechanic – £22,000 per year Electrical Engineering Assistant – £27,000 per year Car Maintenance Advisor – £25,000 per year Garage Service Coordinator – £24,000 per year Vehicle Parts Technician – £26,000 per year

Motor Vehicle Engineering and Car Mechanic Training Mini Bundle
Delivered Online On Demand11 hours
£19.99

History of the Industrial Revolution in Great Britain Level 2

By Course Cloud

Course Overview Understand how the Industrial Revolution helped shape Britain, and why steam power and iron production changed Britain's economy forever. In the History of the Industrial Revolution in Great Britain Level 2 course, you will learn how this pivotal age had a profound impact upon society, taking you on a fascinating journey through its innovations and discoveries. Through this course, you will learn all about this milestone in history, from the birth of the revolution to the age of steam locomotion. You will study the Industrial Revolution from both a scientific and engineering perspective, as well as through the lives of Black Britons. This course is ideal for history students and anyone who wants to learn more about the Industrial Revolution in Britain and its impact on society. From the age of steam to new technologies in agriculture, this course is packed with important facts, perfect for history buffs and students. This best selling History of the Industrial Revolution in Great Britain Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth History of the Industrial Revolution in Great Britain Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The History of the Industrial Revolution in Great Britain Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The History of the Industrial Revolution in Great Britain Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the History of the Industrial Revolution in Great Britain Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the History of the Industrial Revolution in Great Britain Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the History of the Industrial Revolution in Great Britain Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

History of the Industrial Revolution in Great Britain Level 2
Delivered Online On Demand
£319

Quantity Surveying and Procurement

By Compliance Central

***Celebrate New Year and Save on your next Purchase!*** < Up to 94% Off for the Quantity Surveying course! Enrol before the offer ends! > Are you thinking about a career in construction and want to know more about the legal and financial implications of construction projects? Become an expert in quantity surveying's essentials with this comprehensive Quantity Surveying course. So, grab this opportunity to become an expert in the construction field with our Quantity Surveying course, which is fully online based. Quantity surveyors are involved in the cost, financial, and contract management of construction projects from inception to demolition and/or deconstruction in order to provide the best value to clients. You will be expected to assist in estimating prices, quantities, and project schedules, as well as communicate this information to clients in your capacity as a quantity surveyor. In order to keep a project moving forward, you will communicate with numerous different teams. With the help of this course, you will be aware of all the task of a quantity surveyor mentioned and be able to perform these successfully. In this course, you will learn how to create field reports and plan cost analysis. Furthermore, you will explore how to analyse budgets versus revenues over time to find out anticipated profits/losses for a project and interpret site documentation, selecting appropriate specifications for construction. After completing this course, You can confidently and competently deliver Quantity Surveying services You'll be an expert in cost management You will be able to identify Potential Risks and handle such situations You'll be able to generate blueprints and site documentation, as well as successfully carry out plans You'll be knowledgeable and skilled enough to operate a firm linked to quantity surveying on your own Along with the Quantity Surveying course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee So, without any further ado, get started now. The faster you learn, the sooner you can start building your career in Quantity Surveying. This course is crafted in a way to exhibit your knowledge of this subject at many levels, from basic to in-depth. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Quantity Surveying and explore the key topics such as Quantity Surveying Measurement, cost management, how to handle Potential Risks and learn the Regulation and Control measures of quantity surveying. Additionally, by registering for this course simply once, you will receive all the contents and modules for the rest of your life. So enrol now and take one step towards your dream career. Course curriculum An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Procurement and Bill Preparation Predicting Potential Risk and Management Regulation and Control Report Writing Certificate of Achievement After successfully completing this Quantity Surveying course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for people who are interested in this topic and want to expand their knowledge and build a career in the construction engineering sector. You can attend the course if you are a student, an enthusiast or a Employee / Employer Manager / Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Your dream career is what this specialised Quantity Surveying course is all about assisting you with. With this course, you can explore the following careers: Quantity Surveyor Managing Quantity Surveyor Project Quantity Surveyor Chartered Quantity Surveyor Associate Quantity Surveyor Consultant Quantity Surveyor Marine Surveyor Certificates Certificate of completion Digital certificate - Included Free CPD Accredited PDF Certificate. Certificate of completion Hard copy certificate - Included Free CPD Accredited Hardcopy Certificate. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Quantity Surveying and Procurement
Delivered Online On Demand4 hours
£12

C108 BUILT-UP WALLS: LOADS AND STRUCTURAL PERFORMANCE

By CWCT

Outline: Built-up walls are a layered form of facade construction typically comprising a structural back wall and a rainscreen or insulated render cladding. This course discusses various aspects of structural performance, loading and movement, and identifies key British, European and CWCT standards and guides relevant to these issues. This course has a significant engineering content. Target Audience: This course is aimed at those with an interest in specifying and assessing the structural performance of built-up walls. Leaning objectives: Identify the main types of built-up walls and some of their applications, Understand some of the main concepts around how loading in a built-up wall is managed, Gain awareness of basic actions and implications of wind loading, Understand the requirements within testing and its application, Understand the basic movement concepts in built-up walls, Identify brackets and fixings by their operational requirements, Understand the approach taken to assess simple structural elements and frames, Gain an overview of different panel types by their material, design and performance. Assessment: Assessment will be via a series of multiple-choice questions following the course, The assessment is timed and must be passed in order to receive a CPD certificate for the course, If the assessment is failed, one re-take will be permitted. Prerequisites: None, although delegates will find this course easier to understand if they have attended ‘PR2 Built-up walls: Construction and specification’ beforehand. Availability 24 June – 21 July 2024 Lecture time: 1 day. Price Member price Non-Member price £180 + VAT £360 + VAT

C108 BUILT-UP WALLS: LOADS AND STRUCTURAL PERFORMANCE
Delivered Online On Demand24 hours
£180 to £360

Cisco Implementing Cisco Service Provider Advanced Routing Solutions v1.0 (SPRI)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is for professionals who need knowledge about implementing various Service Provider core technologies and advanced routing technologies. Network administrators System engineers Project managers Network designers Overview After taking this course, you should be able to: Describe the main characteristics of routing protocols that are used in Service provider environments Implement advanced features of multiarea Open Shortest Path First (OSPFv2) running in Service Provider networks Implement advanced features of multilevel Intermediate System to Intermediate System (ISIS) running in Service Provider networks Configure route redistribution Configure Border Gateway Protocol (BGP) in order to successfully connect the Service Provider network to the customer or upstream Service Provider Configure BGP scalability in Service Provider networks Implement BGP security options Implement advanced features in order to improve convergence in BGP networks Troubleshoot OSPF, ISIS, and BGP Implement and verify MPLS Implement and troubleshoot MPLS traffic engineering Implement and verify segment routing technology within an interior gateway protocol Describe how traffic engineering is used in segment routing networks Implement IPv6 tunneling mechanisms Describe and compare core multicast concepts Implement and verifying the PIM-SM protocol Implement enhanced Protocol-Independent Multicast - Sparse Mode (PIM-SM) features Implement Multicast Source Discovery Protocol (MSDP) in the interdomain environment Implement mechanisms for dynamic Rendezvous Point (RP) distribution The Implementing Cisco Service Provider Advanced Routing Solutions (SPRI) 5-day course teaches you theories and practices to integrate advanced routing technologies including routing protocols, multicast routing, policy language, Multiprotocol Label Switching (MPLS), and segment routing, expanding your knowledge and skills in service provider core networks. This course prepares you for the 300-510 Implementing Cisco© Service Provider Advanced Routing Solutions (SPRI) exam. The course qualifies for 40 Cisco Continuing Education credits (CE) towards recertification. This course will help you: Gain the high-demand skills to maintain and operate advanced technologies related to Service Provider core networks Increase your knowledge and skills for implementing Service Provider core advanced technologies though hands-on application and practical instruction Prepare to take the 300-510 SPRI exam Course Outline Implementing and Verifying Open Shortest Path First Multiarea Networks Implementing and Verifying Intermediate System to Intermediate System Multilevel Networks Introducing Routing Protocol Tools, Route Maps, and Routing Policy Language Implementing Route Redistribution Influencing Border Gateway Protocol Route Selection Scaling BGP in Service Provider Networks Securing BGP in Service Provider Networks Improving BGP Convergence and Implementing Advanced Operations Troubleshooting Routing Protocols Implementing and Verifying MPLS Implementing Cisco MPLS Traffic Engineering Implementing Segment Routing Describing Segment Routing Traffic Engineering (SR TE) Deploying IPv6 Tunneling Mechanisms Implementing IP Multicast Concepts and Technologies Implementing PIM-SM Protocol Implementing PIM-SM Enhancements Implementing Interdomain IP Multicast Implementing Distributed Rendezvous Point Solution in Multicast Network

Cisco Implementing Cisco Service Provider Advanced Routing Solutions v1.0 (SPRI)
Delivered OnlineFlexible Dates
Price on Enquiry

Understanding Excellence in Customer Relationship Management

4.5(3)

By Studyhub UK

Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00

Understanding Excellence in Customer Relationship Management
Delivered Online On Demand5 hours 8 minutes
£10.99