4071 Engineer courses

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

Duration 3 Days 18 CPD hours This course is intended for This course is for technical professionals to gain skills in writing rules for Snort-based intrusion detection systems (IDS) and intrusion prevention systems (IPS). The primary audience includes: Security administrators Security consultants Network administrators System engineers Technical support personnel using open source IDS and IPS Channel partners and resellers Overview After taking this course, you should be able to: Describe the Snort rule development process Describe the Snort basic rule syntax and usage Describe how traffic is processed by Snort Describe several advanced rule options used by Snort Describe OpenAppID features and functionality Describe how to monitor the performance of Snort and how to tune rules The Securing Cisco Networks with Snort Rule Writing Best Practices (SSFRules) v2.0 course shows you how to write rules for Snort, an open-source intrusion detection and prevention system. Through a combination of expert-instruction and hands-on practice, this course provides you with the knowledge and skills to develop and test custom rules, standard and advanced rules-writing techniques, how to integrate OpenAppID into rules, rules filtering, rules tuning, and more. The hands-on labs give you practice in creating and testing Snort rules. Course Outline Introduction to Snort Rule Development Snort Rule Syntax and Usage Traffic Flow Through Snort Rules Advanced Rule Options OpenAppID Detection Tuning Snort Lab outline Connecting to the Lab Environment Introducing Snort Rule Development Basic Rule Syntax and Usage Advanced Rule Options OpenAppID Tuning Snort

Duration 2 Days 12 CPD hours This course is intended for This course is intended for System and network engineers, technical architects and technical support personnel Overview Upon successful completion of this course, students will be able to install and operate a Cisco DNA Center (DNAC) This course will cover the basics of installing and operation of the Cisco DNA Center (DNAC). The Cisco DNAC is a stand-alone product that provides a single dashboard for every fundamental management task to simplify running an enterprise network. The DNAC is the management piece of the Software Defined Access (SDA) solution. Intent-based Networking overview DNA Center overview. DNA Center as a Platform. DNA Center Architecture & Design. DNA Center Installation DNA Center/Identity Services Engine (ISE) Integration ISE Integration configuration in DNA Center. DNA - Global - Add servers (e.g. ISE server(s)). DNA Center integration configuration in ISE. Approve pxGrid in ISE.Verify DNA/ISE integration DNA Center - Device Inventory Add networks devices to the DNA Center device inventory. Verify DNA Center Inventory configuration. DNA Center - Design - Network Hierarchy. Verify DNA Center - design configuration DNA Center - Design - Software Image Management (SWIM) Review SWIM image repository listing. Create golden software image & role. Verify golden software image creation DNA Center - Design ? Templates and Policies Templates ? Apache Velocity Engine. Command Runner. Policies: Group-Based, Application,Traffic Copy, IP-Based DNA Center - Provision Configuration Add devices to newly created sites/locations. Plug and Play (PnP). Verify DNA Center - provision configuration. DNA Center - Assurance Collection. DNA Center ? Administration

Duration 3 Days 18 CPD hours This course is intended for Built for IT Professionals working with Citrix SD-WAN, with little or no previous SD-WAN experience. Potential students include networking administrators, engineers, and architects interested in learning how to deploy or manage Citrix SD-WAN. Overview Initial configuration and management of Citrix SD-WAN Deployment options available Citrix SD-WAN Orchestrator utilities and considerations Citrix SD-WAN administration, including monitoring and reporting In this three-day course, you will learn how Citrix SD-WAN can simplify branch networking for your organization. You?ll walk away understanding how to configure and manage SD-WAN, including the SD-WAN architecture, deployment options, provisioning, and how to use Citrix SD-WAN Orchestrator in your environment.Additional topics include: branch office deployment, SD-WAN monitoring, reporting, and diagnostics. Citrix SD-WAN Overview Citrix SD-WAN Use Cases Citrix SD-WAN Technical Overview Citrix SD-WAN Management Citrix SD-WAN Architecture Citrix SD-WAN Architecture Citrix SD-WAN Hardware Bypass Citrix SD-WAN Packet Processing Citrix SD-WAN Deployment Citrix SD-WAN Deployment Modes Citrix SD-WAN Branch Office Deployment Citrix SD-WAN Deployment Considerations Citrix SD-WAN Configuration Citrix SD-WAN Configuration Process Citrix SD-WAN Provisioning Citrix SD-WAN Orchestrator Citrix SD-WAN Orchestrator Overview Citrix SD-WAN Orchestrator Customer Onboarding Citrix SD-WAN Orchestrator Configuration Citrix SD-WAN Orchestrator Reporting Citrix SD-WAN Administration Citrix SD-WAN Administrative Tasks Citrix SD-WAN Monitoring Citrix SD-WAN Reporting Citrix SD-WAN Diagnostics

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Engineers Technicians Overview Upon completing this course, the learner should be able to meet these overall objectives: Fundamental network management concepts and introduce the features of Cisco Prime Infrastructure Manage the inventory with Cisco Prime Infrastructure Map the network using the tools in Cisco Prime Infrastructure Manage user access to tasks, functions, and devices in Cisco Prime Infrastructure Manage the devices and configuration archive in Cisco Prime Infrastructure Work with Cisco AVC, QoS, and Cisco IWAN services using Cisco Prime Infrastructure tools and deploy Cisco TrustSec identity services using Cisco Prime Infrastructure Monitor and troubleshoot your network with Cisco Prime Infrastructure Perform system administration tasks in Cisco Prime Infrastructure In this Cisco Prime Infrastructure training course, you will learn how to design, deploy, operate, and optimize enterprise networks with the Cisco Prime Infrastructure solution (PI). Cisco Prime Infrastructure is part of a Unified Access solution that converges traditional wired and wireless networks into a single network management tool. The Managing Enterprise Networks labs put you in a realistic customer scenario and let you practice what you learned using Cisco Prime Infrastructure 3.7. This MENPI training course?s network management perspective has a heavier lean to the wired side of the network management. We suggest students have a working understanding of networks and networking terminology with regards to CCNA Routing and Switching. Course Outline Module 1: Cisco Prime Infrastructure Overview Module 2: Inventory Management Module 3: Map the Network Module 4: Role-Based Access Control Module 5: Configuration Management Module 6: Compliance Management Module 7: Services Management Module 8: Monitor and Troubleshoot Module 9: System Administration

Duration 3 Days 18 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy a Cisco NCS 2000 Series Dense Wavelength-Division Multiplexing (DWDM) network with Flex Spectrum. The primary audience for this course includes: Designers Systems engineers and implementation staff Network operations center personnel Technical support personnel who are involved with the deployment, operations, and maintenance of the Cisco NCS 2000 Series Channel partners and resellers Overview After taking this course, you should be able to: Describe the hardware and components required and used with the Flex Spectrum feature Design optical networks in the Cisco Transport Planner software Install the hardware, including multishelf nodes Perform node turn-up and create circuits using the Cisco Transport Controller software Configure optical networks with multidegree ROADM multishelf nodes Configure optical networks with colorless, contentionless, omnidirectional, and MPO cross-connect advanced features Describe and configure the NCS 2000 400-Gbps Xponder line card Add a node to an existing DWDM ring Describe the NCS 2000 Troubleshooting Guide Use the features and documentation with Transport Controller to perform maintenance, testing, and basic troubleshooting The Cisco NCS2000 Deploying 96-Channel Flex Spectrum (OPT201) v3.0 course shows you how to plan, configure, and control optical networks using the Cisco© Network Convergence System (NCS) 2000 series Flex Spectrum platform.The course teaches you how to design Flex Spectrum networks with multi-degree Reconfigurable Optical Add-Drop Multiplexer (ROADM) multi-shelf nodes using the Cisco Transport Planner (CTP) software. Course Outline DWDM and Flex Spectrum Foundation NCS 2000 Chassis and Cards Design ROADM Networks with CTP Hardware Installation and Multishelf Node Turn-Up and Circuit Creation Advanced Feature Networks and Circuits Testing, Maintenance, and Basic Troubleshooting Spectrum Switched Optical Network

Duration 2 Days 12 CPD hours This course is intended for Cybersecurity analysts and engineers and security operations specialists, as well as administrators and product deployers. Overview Successful completion of this instructor-led course with hands-on lab activities should enable you to: Describe the architecture and components of the Cortex XDR family Use the Cortex XDR management console Create Cortex XDR agent installation packages, endpoint groups, and policies Deploy Cortex XDR agents on endpoints Create and manage exploit and malware prevention profiles Investigate alerts and prioritize them using starring and exclusion policies Tune Security profiles using Cortex XDR exceptions Perform and track response actions in the Action Center Perform basic troubleshooting related to Cortex XDR agents Deploy a Broker VM and activate the Local Agents Settings applet Understand Cortex XDR deployment concepts and activation requirements Work with the Customer Support Portal and Cortex XDR Gateway for authentication and authorization This instructor-led training enables you to prevent attacks on your endpoints. After an overview of the Cortex XDR components, the training introduces the Cortex XDR management console and demonstrates how to install agents on your endpoints and how to create Security profiles and policies. The training enables you to perform and track response actions, tune profiles, and work with Cortex XDR alerts. The training concludes with discussions about basic troubleshooting of the agent, the on-premises Broker VM component, and Cortex XDR deployment. Course Outline This class is comprised of the following modules: Module 1 - Cortex XDR Family Overview Module 2 - Cortex XDR Main Components Module 3 - Cortex XDR Mangement Components Module 4 - Profiles and Policy Rules Module 5 - Malware Protection Module 6 - Exploit Protection Module 7 - Cortex XDR Alerts Module 8 - Tuning Policies using Exceptions Module 9 - - Response Actions Module 10 - Basic Agent Troubleshooting Module 11 - Broker VM Overview Module 12 - Deployment Consideration

Duration 3 Days 18 CPD hours This course is intended for Built for experienced IT Professionals who want to be familiar with Citrix ADC. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC. Overview Understand the functionality and capabilities of the Citrix ADC Complete the initial setup and configuration of the Citrix ADC appliance Understand Citrix ADC Load Balancing and High Availability configuration options and management Employ recommended tools and techniques to troubleshoot common ADC network and connectivity issues Learn the skills required to implement Citrix ADC Essential components includingsecure Load Balancing, High Availability, and Citrix ADC Management. At the endof the course, students will be able to configure their Citrix ADC environments toaddress traffic delivery and management requirements including Load Balancing,Availability, and ADC Operation Management. Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Security Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting

Duration 2 Days 12 CPD hours This course is intended for DevOps Engineers Software Developers Telecommunications Professionals Architects Quality Assurance & Site Reliability Professionals Overview Automate basic freestyle projects Jenkins Pipelines and Groovy Programming Software lifecycle management with Jenkins Popular plugins Scaling options Integrating Jenkins with Git and GitHub (as well as other Software Control Management platforms) Triggering Jenkins with Webhooks Deploying into Docker and Kubernetes CI / CD with Jenkins This course covers the fundamentals necessary to deploy and utilize the Jenkins automation server. Jenkins enables users to immediately begin automating both their individual and collaborative workflows. Jenkins is a proven solution for a wide variety of tasks ranging from the helpful automation of scripts (such as Python and Ansible) to creating complex pipelines that govern the technical parts of not only Continuous Integration, but Continuous Delivery (CI/CD) as well. Jenkins is free, open source, and easily controlled with a simple web- based UI- it can be expanded by third party plugins and is deployable on nearly any on-site (Linux, Windows and Mac) or cloud platform. Overview of Jenkins Overview of Continuous Integration and Continuous Deployment (CI/CD) Understanding Git and GitHub Git Branching Methods for Installing Jenkins Jenkins Dashboard Jenkins Jobs Getting Started with Freestyle Jobs Triggering builds HTTP Web Hooks Augmenting Jenkins with Plugins Overview of Docker and Dockerfile for Building and Launching Images Pipeline Jobs for Continuous Integration and Continuous Deployment Pipeline Build Stage Pipeline Testing Stage Post Build actions SMTP and Other Notifications Programming Pipelines with Groovy More Groovy Programming Essentials Extracting Jenkins Data Analytics to Support Project Management Troubleshooting Failures Auditing stdout and stderr with Jenkins Jenkins REST API Controlling Jenkins API with Python Jenkins Security Scaling Jenkins Jenkins CLI Building a Kubernetes Cluster and Deploying Jenkins How to start successfully using Jenkins to automate aspects of your job the moment this course ends.

Duration 2 Days 12 CPD hours This course is intended for Developers, Data Engineers, Architects, and Administrators Overview Join an engaging hands-on learning environment, where you'll learn: Splunk essentials Indexing in Splunk Splunk architecture and components Query and search your data How to create dashboards and visualizations How to apply alerts This is a hands-on course with engaging instruction, demos, group discussions, labs, and project work. Join an engaging hands-on learning environment, where you?ll learn - Splunk essentials Indexing in Splunk Splunk architecture and components Query and search your data How to create dashboards and visualizations How to apply alerts This is a hands-on course with engaging instruction, demos, group discussions, labs, and project work. Introduction to Splunk What?s Splunk? What?s Splunk? Authentication Methods Access Controls and Users Products, Licensing, and Costs Quick Tour Guide: User Interface Indexes Splunk Data What are Indexes? Search-Head Index Clusters Index Pipeline Events Fields and Field Extraction Forwarders Metrics Removing Data Splunk Architecture Components of Splunk Deployments Deployment Scenarios Search Processing Language What is Search Processing Language (SPL)? Searching Operators Search Commands Search Pipeline Sub-searches Commonly Used Search Commands Drilldowns Lookups Optimize Searches Dashboard and Visualizations Dashboards in Splunk Creating Dashboards Visualization Types Search as Reports Dashboards Drilldown Forms Alerts Creating Alerts Scheduling Alerts Alerts Notifications Scheduled Reports Creating Scheduled Reports Putting the Pieces Together In your final exercise, you?ll configure a typical scenario when using Splunk. You'll install and configure an NGINX, then the Splunk forwarder to collect logs in Splunk. The idea is that you can apply everything you've learned within the Bootcamp: creating searches, visualizations, dashboards, etc.