Definitive VPNs training course description A hands on course covering VPNs from the basics of benefits and Internet vs. Intranet VPNs through to detailed analysis of the technologies involved in VPNs. All the major VPN protocols are covered including PPPoE, L2TP, SSL, IPsec and dynamic VPNs. MPLS L3 VPNs are also covered. What will you learn Describe what a VPN is and explain the difference between different VPN types. Recognise the design and implementation issues involved in implementing a VPN. Explain how the various technologies involved in a VPN work. Describe and implement: L2TP, IPsec, SSL, MPLS L3 VPNs. Evaluate VPN technologies. Definitive VPNs training course details Who will benefit: Network personnel. Prerequisites: IP Security foundation for engineers. Duration 3 days Definitive VPNs training course contents VPN overview What is a VPN? What is an IP VPN? VPNs vs. Private Data Networks, Internet VPNs, Intranet VPNs, Remote access VPNs, Site to site VPNs, VPN benefits and disadvantages. VPN Tunnelling VPN components, VPN tunnels, tunnel sources, tunnel end points, hardware based VPNs, Firewall based VPNs, software based VPNs, tunnelling topologies, tunnelling protocols, which tunnelling protocol should you use? requirements of tunnels. VPN security components Critical VPN security requirements, Encryption and authentication, Diffie Hellman, DES, 3DES, RSA, PKI, Ca server types, pre shared keys versus certificates, Enrolling with a CA, RADIUS in VPNs. PPP Encapsulation, operation, authentication. Hands on Setting up PPPoE and analysing PPP packets. PPTP Overview, Components, How it works, control and data connections, GRE. Hands on Building a PPTP VPN. L2TP Overview, components, how it works, security, packet authentication, L2TP/IPSec, L2TP/PPP, Layer 2 versus layer 3 tunnelling. Hands on Implementing a L2TP tunnel. IPSec AH, HMAC, ESP, transport and tunnel modes, Security Association, use of encryption and authentication algorithms, manual vs automated key exchange, NAT and other issues. Hands on Implementing an IPSec VPN. Intranet VPNs Headers, architecture, label switching, LDP, MPLS VPNs. VPN products and services PE and CPE, management, various VPN products. VPN issues and architectures VPN architectures: terminate VPN before/on/ after/in parallel with firewall, resilience issues, VRRP, performance issues, QoS and VPNs. documentation.
IPTV training course description A current hot topic in recent years has been the provision of multimedia services over IP networks aka triple or quadruple play. This course investigates the characteristics of video transmission and then studies the impact on IP networks. What will you learn Use Wireshark to analyse and troubleshoot TV streams. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate IPTV technologies. Design data networks, which will support IPTV. IPTV training course details Who will benefit: Anyone working with IPTV. Prerequisites: TCP/IP Foundation for engineers Intro to data communications & networking. Duration 3 days IPTV training course contents What is IPTV? What is IP? What is TV? Pixels, frames, colour, digital modulation, digital video broadcasting. SDTV, HDTV, 4K. IPTV architectures, Contribution, distribution, delivery. IPTV standards. Hands on Base IP connectivity, VLC. IPTV protocol stacks IP, TCP, UDP, RTP. IPv6. HTTP. Bandwidth requirements. Hands on IPTV bandwidth calculations. Video codecs What is a CODEC, pictures and audio, digitisation, sampling, quantisation, encoding, compressing. MPEG, bit rates, resolution. I, B, P frames, GOP. MPEG 2, MPEG 4, H.264, H.265, VP9, AV1. Hands on Analysing MPEG frames. IP issues Quality vs. bandwidth. Bandwidth, delay, latency, jitter, signalling. Routers. Hands on Analysing jitter and other performance issues. IPTV performance and QoS IP DSCP field, queuing strategies; FIFO, WFQ, custom, priority, RED. Differentiated services, Diffserv. 802.1Q. Traffic shaping. QoE. Hands on best effort versus prioritisation. UDP versus TCP Reliable, unreliable, connection oriented, connectionless. Broadcasts, multicasts and unicasts. TCP flow control, TCP and performance. Hands on TCP window sizes. RTP RTP, ports, mixers, translators, RTCP, SMPTE, FEC. Hands on RTP analysis with Wireshark. Multicasting Multicasting compared to unicasting and broadcasting, when to use and when not to use multicasting. IGMP, PIM-SM, SSM. MLD. Hands on Analysing multicast streams. OTT TV HTTP, HTTPS, Chunked HTTP. Adaptive streaming. HTML5. DASH vs HLS. Hands on Analysing HTTP streams. Security Firewalls, TLS, DRM, watermarking. Encryption. Geolocation. VPNs. IPTV architecture and other protocols Content providers, Service providers, delivery networks, home networks. Caching, Service discovery. RTSP. SAP, SDP. DHCP, DNS, NTP Hands on Fixing the network.
SNMP training course description A hands-on generic look at the technical operation of SNMP. The course starts with an overview of all the components, which make up SNMP. Hands on starts early with configuration of a managed network. The major versions of SNMP are then put into perspective followed by a look at the SNMP protocol. MIBs are then studied both from the perspective of reading MIBs and writing MIBs. The course finishes with a look at the security implications of SNMP. What will you learn Describe the SNMP architecture. Analyse SNMP packets. Recognise the MIB structure. Describe the SMI. Recognise the strengths and weaknesses of SNMPv2 and SNMPv3. SNMP training course details Who will benefit: Network administrators. Network operators. Programmers writing MIBs and agents. Prerequisites: TCP/IP Foundation for engineers Hands on experience of an SNMP management station would also be beneficial. Duration 3 days SNMP training course contents Network management What is network management? Benefits, issues. What is SNMP? SNMP architecture, SNMP MIBs, SMI, the SNMP protocol, polling security, alternatives to SNMP: CMIP, web based management. Configuring SNMP Auto discovery for management stations, NMS configuration, agent configuration, traps. Hands on Configuring agents and an NMS. SNMP background SNMP history, RFCs, standards, SNMP protocol versions, SNMPv1, SNMPv2, SNMPv3, SNMP SMI versions, which version should you use? Futures. SNMPv1 packets SNMP in the 7 layer model, port numbers, general packet format, BER, GET, GET-NEXT, tables, SET, TRAP, bandwidth issues, in band versus out of band management. Hands on Analysing SNMPv1 packets. SNMPv2 packets SNMPv2 improvements, error handling, GETBULK, v2traps, INFORM. Hands on Analysing SNMPv2 packets. SNMPv3 packets SNMPv3 packet format, use of SNMPv2 messages, REPORT PDU. MIB structure The internet MIB branch, standard mib-2, extra parts of mib-2, private enterprise MIBs, loading extra MIBs. Hands on MIB browsing. mib-2 The mib-2 groups, system group, interfaces group, IP group, ICMP group, TCP group, UDP group, transmission group, SNMP group, RMON. Hands on mib-2 browsing in detail. SMI The MIB layout, obtaining a private enterprise number, MIB definitions, IMPORT, Module identity, Textual conventions, object definitions, notifications, compliance statements, object groups, base SMI data types, application data types, scalars, instances, tables, table definition, writing agents, SMIng. SNMP security Community strings, SNMPv1 and SNMPv2c security practices, SNMPv3 security, SNMPv3 architecture, SNMP applications, the SNMP engine, the EngineID, security fields in SNMPv3 packets, USM, authentication, encryption, timeliness, VBAC, SNMPv3 configuration.
VoIP training course description Convergence of voice and data is now a common place mainstream technology. Our Voice Over IP course investigates the characteristics of voice transmission and then studies the impact on IP networks. Practical sessions with soft phones, hard phones and gateways allow the students to see all aspects of VoIP. Network analysers are used to study packets on the wire. What will you learn Describe the issues of voice and data convergence. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate VoIP technologies. Design data networks, which will support voice. VoIP training course details Who will benefit: Anyone working in the field of networking or telecommunications. Prerequisites: TCP/IP foundation for engineers Intro to data communications & networking Duration 3 days VoIP training course contents What is VoIP Voice over IP, brief review of IP, brief review of telephones and voice. Configuring IP softphones What are softphones? Downloading, installing. Hands on Building the base IP network, a simple VoIP call with softphones, Internet telephony. Addressing E164, FQDN, IP addresses, URIs, DNS, SIP addressing, H.323 addressing. VoIP issues Bandwidth, Delay, Jitter, digitising voice, digitisation steps, coding, quality issues, MOS, voice compression, silence suppression, packetising voice, prioritising voice, jitter buffers. Hands on Simple packet analysis. Architectures Desktop, backbone, gateway, hard phones, PoE, integrating phones and PCs, carriers, Softswitches. Hands on Integrating Softphones, hard phones and analog phones. IP performance and QoS ITU delay recommendations, IP DSCP field, DiffServ, IP precedence, queuing strategies; FIFO, WFQ, custom, priority, RED, LLQ. VoIP protocol stack RTP, RTCP, mixers and translators, RSVP. Bandwidth, Erlang models, link layer overhead. Hands on Calculating VoIP bandwidth, analysing RTP packets. ITU Recommendation H.323 Architecture, protocols, terminals, Call setup, Gatekeepers, gateway discovery, H.323 registration with a gatekeeper. Hands on PC to PC using H.323. IETF - Session Initiation Protocol What is SIP? SIP protocol stack, SDP, Sip architecture, SIP messages, Initial SIP phone startup, SIP servers, proxy server, redirect server. Hands on PC to PC using SIP. Carrier networks Signalling systems, SS7, media gateways, Media gateway controllers, signalling gateways, MGCP, Megaco, SIGTRAN. Hands on PSTN interworking. Video over IP Video components, digital video, pictures and audio, video codecs, issues and solutions, video conferencing, multipoint video conferencing, video protocol stack. Appendix 1: Multicasting. Appendix 2: Voice/data integration without IP.
OSPF training course description A detailed hands on examination of OSPF. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. The course starts with a recap of reading routing tables and then jumps straight in with simple OSPF configuration. OSPF features are then studied and configured before moving onto how OSPF works within an area. Multi area OSPF is then studied before looking at OSPF operation in detail by analysing OSPF packets. Finally areas are covered again in more detail followed by troubleshooting. What will you learn Design OSPF networks. Design IP addressing schemes suitable for route summarisation. Troubleshoot OSPF networks. Describe the operation of OSPF. OSPF training course details Who will benefit: Technical staff working with OSPF. Prerequisites: TCP/IP Foundation for engineers Duration 3 days OSPF training course contents Basic routing and OSPF Reading routing tables, routing protocols, What is OSPF? Process IDs, passive interfaces. Hands on Simple OSPF configuration. OSPF History of OSPF, metrics, costs, convergence, Distance Vector vs. Link state routing protocols, IGPs, classless, OSPF features, load sharing, per packet/destination, OSPF authentication. Hands on Configuring OSPF features. OSPF within an area How OSPF works, LSDB, LSDB benefits and disadvantages, LSA types, Type 1 and 2, LSA propagation, router IDs, hellos, configuring hellos, the exchange protocol. Hands on Investigating OSPF structures. Areas Scalability, why areas? Area IDs, area 0, ABRs, ABR resilience, areas & LSDBs, areas & LSAs, Type 3 LSAs, virtual links. Hands on Multi area OSPF. Redistribution Multiple routing protocols, common scenarios, routing distance, External LSAs, E1 and E2. Type 4 LSAs. OSPF and default routes. Hands on Configuring static route redistribution. Route aggregation Route summarisation. How to aggregate, ABR summarisation, ASBR summarisation. Hands on OSPF address summarisation. OSPF packet formats OSPF packets, protocol stack, OSPF stages, packet flows, packet types, the OSPF header, multicasts, Hello, DDB, LS request, LS update, LS ACK, LSA header, LSA formats, neighbours, neighbour states, DRs, adjacencies, BDRs, DR election. Hands on Analysing OSPF packets, troubleshooting. OSPF network types BMA, NBMA, Point to point links. Hands on Configuring OSPF over Frame Relay. OSPF stub areas LSA types, area types, area architecture, stub areas, default routes, benefits and disadvantages of stub areas, TSSAs, NSSAs, Type 7 LSAs. Hands on Stub and TSSA configuration. The OSPF MIB SNMP overview, MIB 2, the OSPF MIB, OSPF MIB groups, useful objects, OSPF traps. Hands on the OSPF MIB. troubleshooting. Summary RFCs, OSPF design guidelines. OSPF variants (appendix) OSPF on demand, MOSPF, multicast overview, Type 6 LSAs, OSPF for IPv6 (OSPFv3).
DNS training course description This three-day hands on DNS training course studies both the UNIX BIND and the Microsoft (MS DNS) implementations. The course starts with the big picture of how DNS works, then client configuration. Primary and secondary servers are then configured, progressing to DDNS, subdomains and security issues. Hands on sessions follow all sections ensuring that troubleshooting techniques are used throughout the course. Students choose whether to use Windows or UNIX for the hands on sessions. What will you learn Describe the architecture of DNS. Explain how DNS works. Install, configure, maintain and troubleshoot DNS DNS training course details Who will benefit: Technical staff wanting to learn DNS including: Network personnel System administrators. Prerequisites: UNIX Fundamentals (or Windows knowledge). TCP/IP foundation for engineers. Duration 3 days DNS training course contents What is DNS? Hostnames, Name resolution, host files, host file problems, What is DNS? The DNS namespace, TLDs, gTLDs, registering domains, Nameservers, how DNS works. Hands on Testing DNS servers on the Internet. DNS clients Ways to use DNS, dynamic and static configuration, multiple nameservers, domain name, searchlist, resolution issues, testing the configuration. Hands on Client configuration. DNS server software Implementations, Microsoft, BIND, daemons and services, installation, starting and stopping servers. Hands on Setting up a DNS server. DNS zone files What is a zone, Zone file overview, Forward zones, Reverse zones, Resource records, A records, PTR, CNAME, Root hints, local zone file. BIND and Microsoft configuration. Hands on Server configuration files. NS and applications MX records, Mail server load balancing, SPF, SRV records, VoIP and SRV, Microsoft and SRV, NAPTR. Hands on Testing records with dig and nslookup. DNS slaves and other servers DNS server types, Server resilience, Slaves, Zone transfers, SOA records, Serial numbers, recommendations, polling based zone transfers, NOTIFY, AD integration, DNS caching, Negative caching, TTL, Caching only servers. Hands on Masters, slaves and zone transfers. The DNS protocol The DNS stack, DNS port numbers, DNS queries, The DNS header, header section format, question format, other section format. Hands on Troubleshooting DNS with Wireshark. Dynamic DNS DHCP, DDNS, IXFR, WINS integration. Hands on Dynamic DNS. Subdomains Root servers, root server selection, Authority, delegation, NS records, subdomain with and without delegation, reverse delegation. Hands on Delegation, setting up a subdomain server. DNS security Restricting queries, DNS and firewalls, Split DNS, forwarders, internal root servers, the use of proxy servers, DNSSEC, TSIG. Hands on Hardening a DNS server. DNS and IPv6 What is IPv6, IPv6 addressing, IPv6 DNS issues, AAAA, IPv6 reverse delegation. Troubleshooting DNS Problem solving, DNS troubleshooting, Zone file checking, Some common errors, Log files, tools, nslookup, dig, host, DNS design, performance, load balancing. Hands on Putting it all together. Summary Useful books, Internet sites, RFCs. Appendix: ENUM What is ENUM, How ENUM works, NAPTR.
IPsec training course description This hands on course focuses on IPsec VPNs. Rather than focusing on one implementation this course concentrates on the technologies and protocols of IPsec. Starting with an overview of the complete IPsec architecture the course then moves onto ESP packet analysis along with encryption and authentication provided. IKEv1 and IKEv2 are both covered in detail. Having covered IPsec with pre shared keys the course then moves onto IPsec with certificates followed by IPsec issues. The course is vendor neutral with hands on with both Cisco and Microsoft implementations. What will you learn Explain how IPsec works. Explain the role of AH, ESP and IKE. Configure IPsec. Troubleshoot IPsec. IPsec training course details Who will benefit: Technical staff working with IPsec. Prerequisites: Definitive IP VPNs for engineers. Duration 3 days IPsec training course contents What is IPsec? How to spell IPsec, IPsec is IP security, confidentiality, integrity, authenticity, replay protection, what is a VPN? Network layer security, IPsec and IPv4, IPsec and IPv6, the suite of protocols, the standard, IPsec RFCs, IPsec history. Hands on Analysis of 'normal' IP packets. IPsec architecture The IPsec protocols, AH vs ESP, Why two headers? transport mode, tunnel mode, Remote access VPNs, site to site VPNs, security associations, SA database, Security Parameters Index, implementations: Host tack, Bump in the Stack, Bump in the Wire. Hands on Configuring IPsec. AH What AH does, the stack, The AH header, What is authenticated? Device authentication. AH in transport mode, AH in tunnel mode. Hands on AH packet analysis. ESP What ESP does, the ESP header, ESP in transport mode, ESP in tunnel mode, ESP and SA, ESP and SPI. Hands on ESP packet analysis, policy configuration. IPsec encryption IPsec is a framework, standard algorithms, ESP keys, the role of IKE, key lifetimes, how IKE generates the keys, DES, 3DES, AES, cipher block chaining, counter mode, other encryption. Hands on Encryption configuration. IPsec authentication Authentication types, IPsec authentication, Authentication algorithms: MD5, keyed SHA-1, HMAC-MD5, HMAC-SHA-1, HMAC-RIPEMD, other authentication algorithms. Hands on Authentication configuration. IKE Internet Key Exchange, IKE and the SAD, the two phase negotiation, ISAKMP, ISAKMP header, pre shared keys, digital signatures, public key encryption, Diffie Hellman, proposals, counter proposals, nonces, identities, phase 1 negotiation: main mode, aggressive mode, base mode. Phase 2 negotiation: quick mode, new group mode. Hands on IKE packet analysis. More IKE PFS, IKE and dynamic addresses, XAUTH, hybrid authentication, CRACK, ULA, PIC. User level authentication. IKE renegotiation, heartbeats. Hands on Troubleshooting IPsec. IKEv2 The IKEv2 exchange, IKE_SA_INIT, IKE_AUTH, CREATE_CHILD_SA, IKEv2 packets, the informational exchange. Comparing IKev1 vs IKE v2. Hands on IKEv2 configuration and analysis. PKI What is PKI?, Digital certificates, Certificate authorities, CA servers, RA, VA, certificates, CA hierarchy, CRLs, certificate formats. Hands on installing and configuring certificate servers. IPsec issues NAT, IPsec overhead and fragmentation. Summary IPsec strengths and weaknesses. Where to get further information.
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Total IP multicast training course description This training course provides an advanced three day hands on study of IP multicast technology focusing on architectures, applications and protocols. All aspects of IP multicasting are covered including PC, server and switch implementations. Design, configuration, support and troubleshooting are all covered in the course. Hands on sessions are used to reinforce the theory rather than teach specific implementations. What will you learn Design multicast networks. Explain how multicast networks work. Compare and contrast the different multicast routing protocols, such as DVMRP, PIM, MBGP and SSM. Configure PCs, servers, switches and routers for multicasting. Configure multicast routing protocols including: PIM Dense Mode. PIM Sparse Mode BGP SSM Troubleshoot multicast networks. Total IP multicast training course details Who will benefit: Technical staff working with IP multicasts. Prerequisites: TCP/IP Foundation for engineers Duration 3 days Total IP multicast training course contents Introduction What is multicasting? Why multicast? Why not multicast? Multicasting vs. multiple unicasts, Multicasting vs. broadcasts, multicasting applications, the use of unicast addressing for setting up multicast applications, multicast use within standard protocols such as OSPF. hands on Example multicast applications. Addressing Layer two multicast addresses, Class D addresses, mapping layer 3 addresses onto layer 2 multicast addresses. Multicast addresses on NBMAs, scoping multicast traffic, Multicast address blocks, GLOP, IPv6 and multicasting, anycasting. hands on Multicast addressing. Multicast architectures Where the different protocols are used, PC to router, router to router, how switches can get involved. hands on Analysing multicast packets. PC to router Configuring Class D addresses, IGMP, packet formats, queries, reports, maintaining groups, enhancements to IGMP (v2 and v3), Leaving a group, querier elections, hands on Analysing IGMP packets. Switches and multicasting Controlling multicast traffic with switches, VLANS, static bridge table entries, IGMP snooping, CGMP. hands on Configuring switches for multicast environments. Router to router MOSPF, DVMRP, PIM Sparse Mode, PIM Dense Mode, MBGP. hands on Simple router configuration for multicasting. Theory behind multicast routing protocols Distribution trees, source distribution trees, shared trees, core based trees. Reverse path forwarding, Multicast routing protocol types. PIM DM: Flooding, pruning, PIM designated routers, hands on configuring PIM DM. PIM Sparse mode Rendevous points, discovering RPs, hands on Configuring PIM SM, using different protocols for different groups. PIM SM with one RP, using multiple RPs, Auto RP. MBGP Multiprotocol routing, how does MBGP work? How MBGP carries multiple protocol information, MBGP and multicasts, MBGP and IPv6. hands on Configuring MBGP for multicasts. Internet multicasting The internet, ISPs, the MBone, tunnelling, Inter domain multicasting, the role of MBGP, Inter domain problem, MSDP, MSDP operation SSM, PIM-SM and shared trees, SSM, PIM-SSM operation, SSM benefits. hands on MSDP configuration. SSM configuration.
SMTP training course description A hands on course focusing on the workings of email systems and the standard protocols that they use. The course is not specific to any particular implementation, but some vendor specifics are noted. Linux and Microsoft machines are used in hands on sessions to reinforce the theory of major sessions. The course concentrates on troubleshooting and interworking using network sniffing and protocol inspection rather than "which buttons to push". What will you learn Describe and explain SMTP MIME POP3 IMAP PGP, GPG, S/MIME SPF, DKIM, DMARC Configure mail routing Secure email systems SMTP training course details Who will benefit: Technical staff responsible for email systems. Prerequisites: TCP/IP foundation for engineers. Duration 3 days SMTP training course contents SMTP architecture What is SMTP, email before SMTP, SMTP history, the different protocols, clients, servers. Email composition, transmission, delivering emails, storing and reading emails. MUAs, MTAs, POP3, IMAP, SMTP, DNS, webmail. Hands on Setting up MTAs and MUAs and sending a simple email using telnet. The SMTP protocol SMTP protocol stack, SMTP headers, HELO, SMTP mail, MAIL FROM, RCPT TO, DATA, SMTPUTF8, 8BITMIME, TURN, EHLO, ETRN, 3 digit replies. Hands on Analysing SMTP packets on a network. DNS and SMTP SMTP forwarding, SMTP relays, interoperation, how SMTP uses DNS, MX records. Hands on Setting up mail relays. SMTP headers IMF data, From, to, cc, bcc, sender and recipient headers, message Ids, received trails, in-reply-to, received-SPF, mail list headers. Hands on Using clients to analyse details from mail headers, including true originators and path of emails. MIME Email attachments, MIME versions, content type headers, encoding, base 64, binary data, multi part headers, troubleshooting attachments. Hands on Analysing MIME headers and attachments. POP3 What is POP3, where to use POP3, authorisation, transactions, POP3 commands: USER, PASS, STAT, LIST, RETR, DELE. Hands on Setting up a POP3 server, analysing POP3 packets on a network. IMAP and IMAPS What is IMAP, where to use IMAP, authorisation, mailbox structure, IMAP commands: LOGIN, AUTHENTICATE, LIST, CREATE, Examine (message flags), SELECT, STORE. Hands on Setting up an IMAP server and analysing IMAP packets on a network. Interoperation Mail gateways, addressing, Exchange, sendmail. Email security Basics, Transport level: STARTTLS. Content: PGP/GPG, mail signing and encryption, S/MIME, digital certificates, secure email submission. Hands on Setting up and using a PGP key, configure MTAs to use TLS. Email authentication and spam prevention Mail relays, grey listing, block list & RBL, DNSBL (Real-time Black hole List), White list, SPF, Domain Keys Identified Mail (DKIM), Author Domain Signing Practices (ADSP), Abuse Report Format (ARF), Domain-based Message Authentication, Reporting and Conformance (DMARC). Hands on Relay spamming and the blocking spamming.