3184 Employees courses delivered Online

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00

Highlights of the Course Course Type: Online Learning Duration: 6 Hours 59 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about xero accountanting and Bookkeeping Understand the core competencies and principles of xero accountanting and Bookkeeping Explore the various areas of xero accountanting and Bookkeeping Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert xero accountant and bookkeeper Xero Accounting Course Online  Master the skills you need to propel your career forward in xero accountanting and Bookkeeping. This course will equip you with the essential knowledge and skillset that will make you a confident xero accountant and bookkeeper and take your career to the next level. This comprehensive xero accounting course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this xero accounting course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective xero accountanting and Bookkeeping practice and equip you with the essential skills, confidence and competence to assist you in the xero accountanting and Bookkeeping industry. You'll gain a solid understanding of the core competencies required to drive a successful career in xero accountanting and Bookkeeping. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for xero accountant and bookkeeper or for people who are aspiring to specialise in xero accountanting and Bookkeeping. Enrol in this xero accounting course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive xero accounting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this xero accountanting and Bookkeeping can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This xero accounting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This xero accounting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This xero accounting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Xero Updated Version Xero Basic Skills Introduction 00:05:00 Intro Choosing a Plan 00:04:00 Dashboard 00:12:00 Money in Sales Invoice 1 00:05:00 Money in Quotes 00:06:00 Issuing Customer Statements 00:02:00 Receive Payments 00:06:00 Products and Services 00:10:00 Purchase Orders 00:06:00 Spend Money 00:03:00 Bank Account Screen 00:06:00 Bank Rec 00:09:00 Vat 00:05:00 Chart of Accounts 00:05:00 Financial Reports 00:04:00 Journals 00:04:00 Contacts 00:08:00 Conclusions 00:01:00 Xero Advanced Skills Introduction 00:05:00 Importing Data Part 1 00:11:00 Importing Data Part 2 00:01:00 Tracked Inventory Part 1 00:09:00 Tracked Inventory Part 2 00:04:00 Tracked Inventory Part 3 00:03:00 Tracking Categories Part 1 00:03:00 Tracking Categories Part 2 00:03:00 Projects Part 1 00:06:00 Projects Part 2 00:07:00 Projects Part 3 00:05:00 Expenses Claims Part 1 00:06:00 Expenses Claims Part 2 00:03:00 Multi Currency Intro 00:04:00 Multi Currency Bills 00:08:00 Multi Currency Bank Rec 00:04:00 Multi Currency Sales Invs 00:04:00 Billable Expenses 00:07:00 Fixed Assets and Dreciation 00:08:00 Depreciation Part 2 00:06:00 Find and Recode 00:06:00 Conclusions 00:02:00 Xero Old Version Getting Prepared - Access the software and course materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting started Signing Up For The Free Trial 00:04:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting up the system Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter Customers 00:07:00 Entering Suppliers 00:06:00 Reporting Customer And Supplier Information 00:02:00 Sales ledger Enter Invoices 00:07:00 Invoicing Tips - Adding Logo, Repeat Billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post Supplier Invoices 00:09:00 Enter Suppliers Invoices 6028 Onwards 00:14:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers2 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Purchases ledger Receipts From Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Sundry payments Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry payments Post Sundry Payments 00:07:00 Make A Credit Card Payment 00:08:00 Petty Cash Post Petty Cash Transactions - Week 1 00:16:00 Petty Cash - Week 2 00:12:00 Petty Cash - Week 3 00:07:00 Petty Cash - Week 4 00:09:00 Imprest System On Petty Cash 00:04:00 Report On Cash Payments And Receipts 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A Csv File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages and Salaries 00:09:00 Post the Wages Journal 00:07:00 Payday 00:11:00 Pay the Two Staff 00:05:00 VAT - Value Added Tax Depreciation Journal 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What Happens Next 00:02:00 Supplementary Resources Supplementary Resources - Xero Accounting and Bookkeeping 00:00:00 Assessment Assessment - Xero Accounting and Bookkeeping 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Description: The art of managing multiple financial accounts is called accounting. It is required for businesses in order to manage and predict financial encounters for the company. Whatever the case, accounting is a crucial part of running a business and with the help of this Advanced Accounting Diploma you could be just as important. This course is divided into four parts, and you start with learning the basics of accounting career. You will learn how to be successful, different careers in accounting, business softwares and much more. You will also discover more about accounting career training, how to find jobs in accounting, forensic accounting and free softwares. In the next section you indulge in bookkeeping and payroll management as part of this course and will be able to find out about terminologies, understand balance sheet, financial planning, budgeting and control. Finally you look into the American taxing system including focusing on specific states. This is the ultimate guide to accounting as you get to look into additional subjects such as tax, bookkeeping and payroll as well. So take this course now otherwise your balance sheet will only be weighed down. Who is the course for? Professionals who are seeking work in finance department, particularly in accounting activities People who want to get into banking and understand the financial sector Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Accounting Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Accounting Mangers Accountants Bankers Finance Officer Payroll Officer Bookkeeper Finance Administrator Accounting Course Overview (Accounting) 00:05:00 Getting the Facts Straight 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:30:00 Working Smarter 00:10:00 Bookkeeping Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Payroll Management What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Tax System in the UK Tax System in the UK 01:00:00 Tax Management USA Individual Tax Saving Ideas 01:00:00 Tax Saving Measures For Business 01:00:00 The Tax Audit 01:00:00 The Ins And Outs Of Federal Payroll Taxes 02:00:00 Why People File Taxes Online 00:30:00 What Are Your County Property Taxes Used For? 00:30:00 Offering Personal Financial Advice -Ameriprise Financial Services 01:00:00 Using Free Tax Preparation Software 00:30:00 Consulting Tax Attorneys - Tax Law Specialists 00:30:00 Delinquent Property Taxes- Three Steps To Deal With Your Delinquent Property Taxes 01:00:00 Federal Income Taxes - How To Deal With Federal Income Taxes? 01:00:00 File State Taxes- E-File System Is The Best Way To File Your State Taxes 00:30:00 Filing Income Taxes- How To File Income Taxes? 01:00:00 Financial Planning Software- Nine Benefits Of Financial Planning Software 01:00:00 Free Taxes- Benefits Of Filing Free Taxes Online 00:30:00 Income Tax Forms- Three Must To Follow If You Desire To Fill Your Income Tax Forms Yourself 00:30:00 LLC Tax Savings- How To Avail LLC Tax Savings 00:30:00 Benefits Of Online Tax Forms Over Traditional Methods 00:30:00 Save On Taxes By Refinancing Your Mortgage 00:30:00 Save On Taxes By Spending Less On Credit 00:30:00 Save On Taxes By Investing In Life Insurance 00:30:00 Save On Taxes: Hot Tips 01:00:00 Save On Taxes With Tax Deductions 01:00:00 Federal Tax Law 2005 For Nonprofit Organizations 00:30:00 Understanding California State Taxes 00:30:00 Make Your Personal Finances Work for You 01:00:00 The Importance of Acquiring a Financial Planning Certificate 00:30:00 Social Development and Financial Planning 01:00:00 An Overview Of Hennepin County Property Taxes 00:30:00 Kentucky State Taxes 01:00:00 Maryland State Taxes 01:00:00 Ohio State Taxes 00:30:00 UBS Financial Services For Small And Large Business 00:30:00 What Is A VP Financial Planner? 00:15:00 Accounting Career Basics A Career in Accounting: Tips on How You Can be Successful 00:30:00 Accountancy Auditing Careers 00:30:00 Accountancy Career Change 00:30:00 Accountancy Career: The Reasons Why You Should Choose Accounting 01:00:00 Accounting/Accountancy Career: Steps to Success 00:30:00 Accounting Auditing Careers 00:30:00 Accounting Careers in Pontypridd 00:30:00 Accounting Careers: Promising Opportunities and Tips 00:30:00 Accounting Dictionary 00:30:00 Accounting Principles and Tulsa 00:30:00 Accounting Software for Small Businesses 00:30:00 Accounting Terms - Profit, Loss and Other Terms 00:30:00 Accounting Career Fundamentals Accounting 00:30:00 Advanced Accounting Career Training 00:30:00 Careers in Accountancy 01:00:00 Church Accounting Software 00:30:00 Finding an Accounting Job 00:30:00 Forensic Accounting 00:30:00 Free Accounting Software 00:30:00 List of Accounting Careers 00:30:00 Services in Financial Accounting 00:30:00 Successful Career in Accounting Even if You're Hit Forty! 00:30:00 The Benefits of an Accountancy Career 00:30:00 Types of Accountancy Career 00:30:00 Accounting Calculation 00:15:00 Reference Books Accounting Principles 00:00:00 Financial Accounting & Reporting 00:00:00 Mock Exam Mock Exam- Advanced Accounting Diploma 00:30:00 Final Exam Final Exam- Advanced Accounting Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of HR (Human Resources) Express the Power of Human Resources: Master the Art of People Management! Human resources (HR) are the backbone of any thriving organisation. It's where strategy meets people, and where you, the future HR professional, hold the key to building a successful, motivated workforce. This comprehensive HR (Human Resources) course equips you with the in-depth knowledge and understanding to excel in the dynamic world of human resource management.  Visualise transforming from someone who simply navigates human resources to a confident professional who can cultivate a positive work environment, attract top talent, and empower employees to achieve their full potential. Through this HR (Human Resources) course, you will be able to bridge the gap between human and resources and create a culture of engagement and productivity.  Become the architect of a thriving workplace. Enrol today and unlock the secrets to mastering human resources (HR)!   Get a Quick Look at The Course Content: This HR (Human Resources) Course will help you to learn: Grasp the core principles and functions of human resource management. Master the recruitment process, from attracting talent to selecting the best fit. Develop effective negotiation techniques to secure top performers. Implement successful employee training and development programs. Foster a positive work environment through conflict resolution and employee relations. Grasp knowledge of conflict and stress management, organisational skills, and time management. This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this HR (Human Resources). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR (Human Resources) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Aspiring HR professionals seeking a comprehensive foundation in human resources. Individuals looking to enhance their career prospects in human resource management. Business owners and managers who want to build a stronger, more effective workforce. Anyone interested in understanding the human and resources that drive organisational success. Those who want to develop the skills to navigate the complexities of the workplace. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path HR Officer (Average Salary: £28,000) Recruitment Consultant (Average Salary: £32,000) Training and Development Specialist (Average Salary: £35,000) HR Manager (Average Salary: £42,000) Employee Relations Officer (Average Salary: £38,000) Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.   Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.   Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.   Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.   Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.   Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in.   Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00

Food Hygiene and Food Safety Level 2 & 3 with Catering Management **Black Friday** ➽➽➽ Buy 1 and Get 7 Courses FREE! ➽➽➽ 2 More Trending Courses Added! ➽➽➽ Latest Updated (14 November 2024) This Food Hygiene and Safety with Catering Management course will teach you how to maintain good hygiene practices among employees and sanitary practices at production sites, both of which are critical factors in preventing food contamination. If you work as a manager or supervisor in the catering industry, this Food Hygiene and Safety Level 2 & 3 with Catering Management course is perfect for you. It will assist you in exploring daily core responsibilities, such as implementing the fundamentals of a HACCP food safety management system. This comprehensive Food Hygiene and Safety Level 2 & 3 with Catering Management course will provide learners with an in-depth knowledge of best food hygiene practices to ensure their business is ranked at a national five-star level. Enrol yourself on this Food Hygiene and Safety Level 2 & 3 with Catering Management course and learn how to conduct food safety, efficiently train your employees, and implement and track a proper food safety system at work that reduces food danger hazards, controls contamination, and maintains a high standard of hygiene. Learning Outcomes of Food Hygiene and Safety Level 2 & 3 with Catering Management After completing this Food Hygiene and Safety Level 2 & 3 with Catering Management course successfully, you will be able to: Obtain a thorough understanding of food hygiene and safety precautions. Validate a thorough understanding of the law and regulations governing food safety in the United Kingdom. Determine the risks and hazards of food storage, transportation, and planning. Implement and maintain a strong food safety system at work. Maintain a clean workplace, practice good personal hygiene, and set a high standard for all employees. Demonstrate excellent knowledge of food temperature control. Describe the food safety control system in the workplace. Courses you will GET: Course 01: Level 2 Food Hygiene and Safety Course 02: Level 3 Supervising Food Safety in Catering Course 03: Level 3 HACCP Training Course Course 04: Level 2 Food Hygiene and Safety for Catering Course 05: Food Allergen Awareness Training Course 06: Level 2 Certificate in Hospitality Management Course 07: Level 2 HACCP Training for Catering & Retail Course 08: Level 5 Professional Chef [ Note: Free PDF certificate as soon as completing the Food Hygiene and Safety Level 2 & 3 with Catering Management course] Food Hygiene and Food Safety Level 2 & 3 with Catering Management This Food Hygiene: Food Hygiene and Safety Level 2 & 3 with Catering Management Course is ideal for anyone who works or wants to work in the catering sector with food or drink. The Food Hygiene: Food Hygiene and Safety Level 2 & 3 with Catering Management Course covers all aspects of controlling food safety hazards, including food storage, temperature control, food preparation, personal hygiene, and premises cleaning. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Food Hygiene and Safety Level 2 & 3 with Catering Management course. Student Testimonials - Our Students Review Reviewed by Abby Peters ★★★★★ "Finally, I have done my Level 2 & 3 Food Hygiene and Food Safety with Catering Management course exam test, and it was awesome. I am really happy to complete this course. It is highly recommended" Reviewed by Maya Wright ★★★★★ "Anyone can find their dream course here as I got. I enrolled in my most wanted course which enhanced my job skills. " Reviewed by Bailey Dean ★★★★★ "I am glad that I chose their course for improving my skill and it really enhanced my CV " Who is this course for? Food Hygiene and Food Safety Level 2 & 3 with Catering Management This Food Hygiene and Safety Level 2 & 3 with Catering Management course is ideal for: Food Safety Manager Factory Manager or Supervisor Catering Manager Head Chef Senior food retailers Health & Safety Advisor Restaurant Manager Restaurant and Café owners Kitchen Managers Supervisors or Managers of fast-food outlets and takeaways Supervisory food handlers Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Food Manufacturing (RQF) Level 3 Award in Food Allergen Management in Catering (RQF) Level 4 Award in Food Safety Management for Catering(RQF) ISO 22000: Food Safety Management Systems Professional Requirements Food Hygiene and Food Safety Level 2 & 3 with Catering Management To enrol in this Food Hygiene and Safety Level 2 & 3 with Catering Management Course, students must fulfil the following requirements: Food Hygiene and Safety: Good Command over English language is mandatory to enrol in our Course. Food Hygiene and Safety: Be energetic and self-motivated to complete our Food Hygiene Course. Food Hygiene and Safety: Basic computer Skill is required to complete our Food Hygiene Course. Food Hygiene and Safety: If you want to enrol in our Food Hygiene Course, you must be at least 15 years old. Career path Food Hygiene and Food Safety Level 2 & 3 with Catering Management After completing this Food Hygiene and Safety Level 2 & 3 with Catering Management course, you may be able to pursue a variety of professional opportunities in the Food & Catering sector.

RIDDOR Awareness Training: RIDDOR Awareness Training Employers, self-employed workers, and people in charge of premises have a legal obligation under RIDDOR (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations) to formally notify the relevant authorities in the event of an accident or dangerous occurrence in the workplace. RIDDOR exists as one of many government-enforced measures designed to keep workers safe. It holds employers accountable for unsafe working conditions and negligence and encourages business owners and managers to follow all applicable health and safety procedures to prevent accidents and injuries. Anyone who runs a business or works in a leadership position should be knowledgeable in RIDDOR and the occurrences that must be reported following published legislation. This RIDDOR Awareness Training: RIDDOR Awareness Training course provides an in-depth overview of RIDDOR fundamentals, making it ideal for business owners, managers, and employees at all levels. Why choose this RIDDOR Training course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Special Offers of this RIDDOR Awareness Training: RIDDOR Awareness Training Course: This RIDDOR Awareness Training: RIDDOR Awareness Training Course includes a FREE PDF Certificate. Lifetime access to this RIDDOR Awareness Training: RIDDOR Awareness Training Course Instant access to this RIDDOR Awareness Training: RIDDOR Awareness Training Course 24/7 Support Available to this RIDDOR Awareness Training: RIDDOR Awareness Training Course RIDDOR Awareness Training: RIDDOR Awareness Training Learning Outcomes After completing this RIDDOR Training course, the learner will be able to - Understand the importance of health and safety at work. Understand risk assessment. Identify the safety and health problems in the workplace. Know the importance of setting a policy for health and safety. Understand the fundamentals of RIDDOR. Recognise workplace hazards and risk control. Who is this course for? RIDDOR Awareness Training: RIDDOR Awareness Training RIDDOR (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations) exists for the benefit of all employees, as well as anyone else who visits or resides on the premises in question. This informative online RIDDOR Awareness Training: RIDDOR Awareness Training course is ideal for anyone looking to play a more decisive role in contributing to a safe and responsible working environment for all individuals present. Requirements RIDDOR Awareness Training: RIDDOR Awareness Training To enrol in this RIDDOR Awareness Training: RIDDOR Awareness Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our RIDDOR Awareness Training Course. Be energetic and self-motivated to complete our RIDDOR Awareness Training: RIDDOR Awareness Training Course. Basic computer Skill is required to complete our RIDDOR Awareness Training: RIDDOR Awareness Training Course. If you want to enrol in our RIDDOR Awareness Training: RIDDOR Awareness Training Course, you must be at least 15 years old.

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Phone Network Administrators Phone Network Engineers Data System Administrators Entry-level Network Engineers Channel Partners/Resellers, Customers, Employees Overview Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe user configuration and the user web interface Explain basic phone options and the use of BAT Explain the route plan and on-net/off-net calling Describe the various media resources, including conferencing and MOH Describe the basic phone features and use of hunt groups Administering Cisco Unified Communications Manager (ACUCM) v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration. Exploring IP Telephone Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications Cisco Unified Communications Manager Clusters Clustering Options Platform Requirements Describing Deployment Models Single-Site Deployment Centralized Call-Processing Deployment Distributed Call-Processing Deployment Distributed Single-Cluster Call-Processing Deployment Hybrid Call-Processing Deployment New Advanced Multicluster Options Understanding Advanced Multisite Features Need for CAC Deploying AAR Survivable Remote Site Telephony SRST Failover Logging in to Cisco Unified Communications Manager Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability Logging In to Cisco Unified Operating System Administration and the DRS Navigation Menu Command-Line Interface Examining Basic Server Configuration Server Configuration?Eliminating DNS Reliance Configuring Enterprise Parameters Describing Multilevel Administration Configuring Multilevel Administration Creating End Users Creating Roles Creating User Groups Assigning Users to User Groups Configuring DRS Backup and Restore Procedures DRS Backup Procedures DRS Restore Procedures Understanding User Configuration Understanding User Management Configuring Users Using the User Web Pages Understanding the User Web Pages Using the User Web Pages Configuring System Parameter Cisco Unified CM Configuration Cisco Unified Communications Manager Group Configuration Phone NTP Configuration Date/Time Group Codecs and Regions Location Configuration Device Pool Configuration DHCP Service Configuration Device Defaults Configuration Clusterwide Parameters Licensing Supporting Cisco Unified IP Phones Cisco Unified IP Phones Overview Specialized Cisco Unified IP 7900 Series Phones Phone Button Templates Softkey Templates Exploring Phone Registration and IP Phone Communications Cisco Unified IP Phone Registration Cisco Unified IP Phone Configuration Utilizing the Bulk Administration Tool (BAT) Overview of Cisco Unified Communications Manager BAT Cisco Unified Communications Manager TAPS Implementing Dial Plan Connectivity Organizational Dial Plan Trunks Gateways Creating Route Plans Dial Plan Overview Route Pattern Overview Digit Collection Call Routing Configuring Transition Patterns and Route Filters Translation Patterns The 9.@ Pattern Route Filters Implementing Digit Manipulation Discard Digits Instruction Transformation Masks Route Plan Report Defining Class of Control Overview of Class of Control Partitions CSS Configuration PLAR Application Using Class of Control Features Call Restriction Time of Day Routing Traditional vs. Line/Device Approach Defining Media Resources Overview of Media Resources Conference Bridge Media Termination Points Transcoder Music on Hold Annunciator Exploring Media Resource Management MRG Management Configuring MRGs Configuring MRGLs Describing Basic Features Call Park Call Pickup Cisco Call Back Shared Lines with Barge and Privacy Exploring Hunt Groups Hunt Group Overview Line Group Configuration Hunt List Configuration Hunt Pilot Configuration Final Forwarding Describing Phone Services Cisco IP Phone Services Cisco Phone Services Configuration

Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00

Enhance workplace safety with our 'Slips, Trips & Falls Safety Training: Proactive Safety Measures' course. Gain expertise in risk assessment, hazard identification, and legal responsibilities. Equip yourself with preventive strategies and incident reporting skills to create a safer, compliant, and accident-free work environment.

The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles Course Content Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:15:00 Module Two - The Right Attitude Starts with You 00:20:00 Module Three - Stress Management (Internal Stressors) 00:30:00 Module Four - Stress Management (External Stressors) 00:15:00 Module Five - Transactional Analysis 00:25:00 Module Six - Why are Some Customers Difficult 00:20:00 Module Seven - Dealing with the Customer Over the Phone 00:30:00 Module Eight - Dealing with the Customer In Person 00:25:00 Module Nine - Sensitivity in Dealing with Customers 00:20:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:20:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:20:00 Module Twelve - Wrapping Up 00:15:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Recommended Reading Recommended Reading: Office Admin and Customer Service Diploma 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.