6659 Employee courses

Overview According to HSE, millions of working days are lost every year due to workplace injuries. Luckily, it's easily manageable with proper Manual Handling Training. Manual handling training is designed to equip employees with crucial skills and knowledge for identifying challenges and risks associated with heavy lifting and repetitive movements. It'll also enable you to take proper preventative measures for a safe work environment for all.This course on Manual Handling Training will give you an understanding of safe manual handling with proper guidance and a detailed risk assessment strategy. This training will focus on the logistical aspects of moving and lifting heavy objects and offer strategies to minimise strain. You'll also learn to assess handling tasks, implement risk mitigation tactics, and respond effectively in case of accidents. You'll also find detailed guidance on lifting heavy weights without compromising physical health. The Manual Handling Training course ensures that manual handling doesn't result in avoidable injuries. So, enrol today and empower yourself to fast-track your career with confidence. Course Preview Learning Outcomes Familiarise yourself with manual handling Understand manual handling hazards and how injuries happen Gain in-depth knowledge about risk assessments in manual handling Learn how to control and reduce risks in manual handling Know safe lifting techniques Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Manual handling Safe lifting Risk management in manual handling Who Should Take This Manual Handling Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Manual Handling Training course is available to all learners of all academic backgrounds. However, learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Manual Handling Training course will equip you with effective skills and abilities and help you explore career paths such as - Warehouse and factory staff. Delivery driver. Construction site worker. Loading and unloading worker. Manual labourer. Employers of any sized workforce involved in manual handling Module 01: Introduction and Guidance to Manual Handling Introduction and Guidance to Manual Handling 00:10:00 Module 02: Manual Handling Hazards and Injuries Manual Handling Hazards and Injuries 00:11:00 Module 03: Manual Handling Risk Assessments Manual Handling Risk Assessments 00:08:00 Module 04: Controlling and Reducing the Risks Controlling and Reducing the Risk 00:18:00 Module 05: Safe Lifting Techniques Safe Lifting Techniques 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Business intelligence analysis plays a significant role in determining the success and failure of the business. Hence, skilled analysts are high-value employees in the business sector. If you want to be one of them, start working on your skills. Our exclusive Business Intelligence Analysis Training can help you out with your skill-building In this comprehensive training program, you will get a detailed understanding of business intelligence analysis. The course will educate you on the principles of real-time business analysis, SQL and data management. From the engaging modules, you will learn about statistics and data science. The course will also teach you the strategies of data visualisation and sat warehouse concepts. By the end of the course, you will also grasp the ABCs of Python programming language. This is the perfect skill and career booster. Join now and open new doors or possibilities! Course Preview Learning Outcomes Understand the core principles of real-time business intelligence Grasp a solid understanding of statistics and data science Build your expertise in SQL and database management Develop your skills in data visualisation in business intelligence Introduce yourself to the basics of Python Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Data management Business intelligence analysis Statistics Who Should Take This Business Intelligence Analysis Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Business Intelligence Analysis Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Business Intelligence Analysis Training Certification After completing and passing the Business Intelligence Analysis Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Business Intelligence Analysis Training will equip you with effective skills and abilities and help you explore career paths such as  Business Intelligence Analyst Business Executive Entrepreneur Module-1: An Introduction To Business Intelligence An Introduction to Business Intelligence 00:45:00 Module-2: Real-Time Business Intelligence Real-time Business Intelligence 00:34:00 Module-3: Fundamentals Of Statistics And Data Science Fundamentals of Statistics and Data Science 00:49:00 Module-4: Fundamentals Of SQL Fundamentals of SQL 00:39:00 Module-5: Database Management Essentials Database Management Essentials 00:49:00 Module-6: Data Warehouse Concepts Data Warehouse Concepts 00:37:00 Module-7: Data Visualisation In Business Intelligence Data Visualisation in Business Intelligence 00:34:00 Module-8: Basics Of Python Basics of Python 00:26:00 Assignment Assignment - Business Intelligence Analyst 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you have any idea how affiliation work? Do you want to learn how to succeed without your own product? One of the effective and used marketing today is the Affiliate Marketing. This type of Marketing will be needing the right skills and technical know-how and the Diploma in Affiliate Marketing Course will be the best course to help you in this. Description: People nowadays are very dependent on technology, especially the internet for marketing. Affiliate marketing has become very popular at this modern day and age. This diploma in Affiliate Marketing has been designed to give you the in depth knowledge and strategies in this field so that you stay ahead in your business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to communicate effectively with their current and potential clients through affiliate marketing People who have an interest in marketing through email and how to effectively communicate on the internet. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience related to online marketing and communication will be of great advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Affiliate Marketing Course will be very beneficial and helpful, especially to the following careers: Marketing and Promotions Specialists Bloggers Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Diploma in Affiliate Marketing Introduction 00:15:00 Affiliate - Blueprint 00:30:00 Website Layout 00:30:00 The Absolute Simplest And Easiest Way To Get Started! 01:00:00 How exactly do you pick a topic? 01:00:00 How to Find Good Content And Fill Up Your Website 00:30:00 Search Engine Optimization is a must - each step of the way 00:30:00 Make Your Sites Easy To Edit And Link To Other Sites You Own 01:00:00 Make As Many Sites As You Like With Out Spending More Money 00:15:00 Pumping Your Websites Full Of Traffic 01:00:00 Using forums to really get the traffic flowing 01:00:00 Using articles to generate traffic 00:30:00 Great places to get FREE keyword rich links 00:15:00 Sticking It All Together And Getting Everything To Work 00:15:00 How To Save Some Time 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Creating a brand requires time and trust from the consumers. This is a difficult endeavor given that you have to make the customers trust you first. Well with the help of this Business Brand Management Diploma course this can become much easier. This course will help you understand what is meant by branding, create mission and vision for you brand and develop your own personal style. You will further learn about creating brand name, slogan, visual identity and so much more. So if you want to start off your journey in creating the perfect brand, then you definitely need this course. Learning Outcomes: Provide a definition of what a brand is and branding refers to in general Give a definition of different kinds of brand architecture as well as brand extension Recognise the brand's products, its traits, and their worth Note down a mission, vision, and style statement for a brand Narrate the fundamentals of positioning a brand Interpret the fundamentals of producing a visual identity, involving a brand name, slogan, asc well as logo Assist your employees live the brand through strengthening them to become representatives and generating strong brand touchpoints Practically devise planning an internal and external brand launch Observe and assess your brand, and realize how to react to the outcomes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Brand Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Brand Management Diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Mock Exam Mock Exam- Business Brand Management Diploma 00:20:00 Final Exam Final Exam- Business Brand Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: QuickBooks 2008 is an accounting program which remains top notch for novices to expert users. It comes integrated and suitable for variety of industries. Intuit QuickBooks 2008 Foundation Training provides an overall outlook on the use of this software. In this course, you will learn about accounting basics which will help you get started with the software. After that, you will accustom yourself with lists, forms, registers which will help you with data entry. You will learn to add vendors, customers, sales receipts, setting up, tracking invoices, etc. This skills will build a foundation for mastering this program. Learning Outcomes: Performing basic transactions through setting up sales tax, opening check register, writing checks and much more Enter, view, search and pay bills; along with editing, deleting and voiding a bill Utilizing the loan manager by going through the preparation to add loans, viewing payment schedule and other relevant options Adding new inventory, checking inventory status, adjusting the quantity on hand and using build assemblies Customizing, creating, memorizing purchase orders and navigating through existing ones Finishing purchase orders by checking the spelling, using print preview, printing purchase order and using email options What to do when receiving inventory with or without bills, entering bills against inventory, backorders and closing purchase orders, and creating inventory worksheet Returning items to vendors, applying vendor credits, reimbursing expenses, and using vehicle mileage Creating new bank account in order to transfer funds, making non-customer deposits, and managing undeposited funds account Creating and funding petty cash, and tracking the expenses Understanding credit cards and QuickBooks, setting up credit card as liability account or as a vendor, entering charges, paying credit card, and reconciling them Utilizing online banking features by setting up online account in QuickBooks, and using it as a credit card merchant Using the report menu, opening report center and understanding it, choosing a category and opening pre-defined reports Choosing dates and columns, changing sort order, modifying the header and body for pre-defined reports Emailing, printing, exporting and memorizing the report Review some common reports such as trial balance, balance sheet, profit & loss and others Get report details through QuickZoom feature, accessing memorized reports, setting preferences, and using the learning center Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Intuit QuickBooks 2008 Foundation Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Intuit QuickBooks 2008 Foundation Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening QuickBooks Pro 2008 01:00:00 Accounting Basics, Part One 01:00:00 Accounting Basics, Part Two 01:00:00 Getting Started with QuickBooks 01:00:00 Getting Help in QuickBooks 00:30:00 Lists, Forms, and Registers 00:30:00 Using the Chart of Accounts 00:30:00 Using the Journal 00:30:00 Adding Items and Services 01:00:00 Adding Vendors 00:30:00 Adding Customers 00:30:00 Adding Employees 00:30:00 Sales Receipts 00:30:00 Customer Payments 00:30:00 Finance Charges 01:00:00 Setting up Invoices 00:30:00 Finishing Invoices 00:30:00 Tracking Invoices 00:30:00 Issuing Credit Memos 01:00:00 Mock Exam Mock Exam- Intuit QuickBooks 2008 Foundation Training 00:20:00 Final Exam Final Exam- Intuit QuickBooks 2008 Foundation Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course will teach you the fundamentals of Internet Marketing, the essentials of Affiliate Marketing, Selling products Online, Information Products, Making Money on Ebay, Web Hosting, Domain Name, corespondent services and How to Use Drop Shipping? etc. You will be taught on the importance of internet marketing and why it is considered as one of the effective and used marketing strategies today by learning the skills needed in this field.In today's modern technology, companies or associations require powerful, painful internet advertising procedures. In this course, you'll know adequately about match markets to internet techniques to beneficially develop your business. You'll be able to utilise online networking apparatuses and stages to the configuration, oversee, and upgrade social battles to advance development and position your image in the worldwide computerised commercial centre.  Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through Internet Marketing. People who have an interest in Internet Marketing and how to effectively communicate and try promotion to their potential clients. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Crash Course in Internet Marketing will be very beneficial and helpful, especially to the following careers: Businessman Digital Marketing Manager Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Social Media Managers Top Executives And Much More! Internet Marketing Basics What is Internet Marketing? 00:15:00 Creating an Internet Marketing Plan 00:15:00 Extending Your Influence 00:15:00 E-mail Marketing 00:15:00 Search Engine Optimization (SEO) 01:00:00 Advertising Online 00:15:00 Internet Marketing Introduction 00:15:00 What Is Internet Marketing? 00:30:00 What Is Affiliate Marketing? 00:30:00 How Do People Make Money Online? 00:30:00 What Do People Sell Online? 00:30:00 What Are Information Products? 00:30:00 What Is The Best Way To Get Started? 01:00:00 Make Money on eBay 02:00:00 Taking Payments 00:15:00 What Is Drop Shipping? 00:30:00 What Is Web Hosting? 00:30:00 What Is A Domain Name? 00:30:00 What Is An Autoresponder Service? 01:00:00 What Is A Sales Letter? 00:30:00 What Is A Squeeze Page/Opt-­In Page? 01:00:00 How Do I Know What People Are Searching For? 00:30:00 What is SEO? 00:30:00 What Is Traffic? 00:30:00 What Are Some Traffic Methods? 01:00:00 What Is List Building? 02:00:00 What Is Blogging? 00:30:00 What Is Article Marketing? 01:00:00 What Is Copywriting? 00:30:00 What Is Social Media And How Can I Leverage On It? 00:30:00 What Is The Difference Between Advertising And Promotion? 00:30:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Without proper management, success in business is not possible. If you want to gain mastery over business management, enrol the Business Management Managerial Diploma course and learn to manage your business efficiently. The course helps you to manage and operate your business positively so that your employees become motivated to do work. The proper ways of arranging a meeting, secrets of increasing sales, maintaining cash flaws, recruiting the right candidates will be covered in the course. The, you will learn about time management, controlling costs, obtaining capitals, and other management strategies. The course aims to help you know the business management skills that you can apply in your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Managerial Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Managerial Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Managerial Diploma - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Managerial Diploma - Old Version Introduction Overview of key business management principles 00:15:00 Motivation and Recruiting The Power of Motivation 00:12:00 How to Motivate Your Team 00:11:00 The Importance of Recruiting 00:06:00 How to Recruit a World Class Team 00:10:00 Meetings and Time Management The Importance of Meetings 00:07:00 How to Run Meetings Efficiently 00:06:00 How to Increase Productivity Through Meetings 00:04:00 Powerful Time Management Techniques 00:07:00 Controlling Costs and Increasing Sales How to Control Costs in Any Business 00:08:00 The Importance of Consistently Increasing Sales 00:05:00 How to Consistently Increase Sales in Any Business 00:07:00 Managing Cash Flows The Importance of Managing Cash Flow 00:06:00 Strategies for Obtaining Capital 00:08:00 Conclusion Review Key Ideas of the Course 00:04:00 Mock Exam Mock Exam - Business Management Managerial Diploma 00:20:00 Final Exam Final Exam - Business Management Managerial Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are interested in understanding and protecting big data? Do you want to utilize any data that have been presented to you to its full extent? This Bundle Course will solve all of your problems! Description:  Interpreting data is of immense importance when you handling data. Only then you can fully use it to your business. At the same time when you use data online, there is always a chance that your data can be stolen. Learn how to protect your information in this data bundle course. Make you own database and reap its benefits. In this course, you will know how to create your database and database user.You will then master how to import database tables since most new scripts come with a built-in installer, the scripts create all database, but when the time comes that there is no installer provided, then you have to create one manually. Upon completion of the course the students will possess a solid knowledge of data protection law, as well as an understanding of the practical implications for different organisations. Who is the course for? Employees of the business industry and other businessmen who want to learn how to utilise and create their database. Anyone who wants to surf the net safely. People who have an interest in setting up their database and learn to become an expert on it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Data Bundle Course will be very beneficial and helpful, especially to the following careers: Businessman Product Creators Programmers Sales Managers Top Executives Website Developer Data protection associate Legal counsellor Head of data protection Commercial solicitor Data privacy solicitor. Module 1: Database Basics What is a Database 01:00:00 Definition of Terms 01:00:00 Database Users and Languages 01:00:00 Components of a Database System 01:00:00 Basic Set Concepts 01:00:00 Relations as a Database 01:00:00 Relational Database Operators 01:00:00 Database keys 01:00:00 Module 2: Understanding Big Data What Is Big Data? Hint: You're a Part of It Every Day 01:00:00 Why Is Big Data Important? 01:00:00 Why IBM for Big Data? 01:00:00 All About Hadoop: The Big Data Lingo Chapter 01:00:00 InfoSphere BigInsights: Analytics for Big Data at Rest 01:00:00 IBM InfoSphere Streams: Analytics for Big Data in Motion 01:00:00 Module 3: Data Protection Why Internet Marketers Need More Protection 00:30:00 You Can't Be Anonymous 00:15:00 Start With Basic Security Measures 01:00:00 Using Disclaimers 01:00:00 Proper Use Of Email 01:00:00 Protecting Product Rights 01:00:00 Protecting Your Website 01:00:00 Terms Of Use Or Service 00:30:00 Privacy Policy 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Data Bundle Course 00:30:00 Final Exam Final Exam- Data Bundle Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00