Course Description Pick up effective leadership and management skills from the Leadership and Management: Part 2 (Skills) course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. The Leadership and Management: Part 2 (Skills) course will show you the tips and tricks of negotiation. Join the course to master the skills of leadership and management. Learning outcome Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Grasp valuable negotiation strategies How Much Do Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Management: Part 2 (Skills) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Management: Part 2 (Skills) Module 01: Organisational Skills 00:26:00 Module 02: Communication Skills 00:27:00 Module 03: Talent Management 00:33:00 Module 04: Motivating Employees 00:26:00 Module 05: Negotiation Techniques 00:15:00 Assignment Assignment - Leadership and Management: Part 2 (Skills) 00:00:00
Manual Handling Training With the help of this manual handling training course, you will learn how to handle materials safely and correctly, as well as how to do risk assessments and make sure that the right controls are in place. Workers in warehouses and factories, manual labourers, delivery drivers, construction workers, and farmhands should take this manual handling course in particular. Over one-third of workplace accidents are thought to be caused by manual handling, which is also the primary source of work-related musculoskeletal disorders. To reduce the danger of injury, all businesses are required by the Manual Handling Operations Regulations 1992 (as amended in 2002) to provide their employees with manual handling training. Managers and supervisors are required to provide health and safety training to their staff in accordance with Section 2 of the Health and Safety at Work Act of 1974 and Regulations 10 and 13 of the Management of Health and Safety at Work Regulations 1999. You will gain essential knowledge from this online course on manual handling to take care of your employees and contribute to the prevention of workplace accidents. Enrol now and get your outcomes right away. Why You Should Choose Manual Handling Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Manual Handling Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Manual Handling Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Manual Handling Training Module 01: Introduction, Legislation and Guidance Introduction, Legislation and Guidance 00:36:00 Module 02: Manual Handling Hazards and Injuries Manual Handling Hazards and Injuries 00:33:00 Module 03: Manual Handling Risk Assessments Manual Handling Risk Assessments 00:24:00 Module 04: Controlling and Reducing the Risks Controlling and Reducing the Risks 00:34:00 Module 05: Safe Lifting Techniques Safe Lifting Techniques 00:22:00
Manual Handling and Safety at Work Overview This course on Manual Handling and Safety at Work teaches you how to follow UK health and safety regulations at work. It covers everything from making sure the right controls are in place to handling procedures and risk assessment methods. This course is especially relevant for workers in warehouses and factories, farmhands, delivery drivers, manual labourers, and construction workers. According to some estimates, manual handling accounts for more than one-third of workplace accidents and is the primary source of work-related musculoskeletal diseases. All businesses are required under the Manual use Operations Regulations 1992 (as modified in 2002) to provide their employees with training on the proper and safe use of manuals to reduce the risk of injury. Managers and supervisors are required to provide health and safety training to their staff under Section 2 of the Health and Safety at Work Act of 1974 and Regulations 10 and 13 of the Management of Health and Safety at Work Regulations 1999. This professional audio-visual course will equip you with the essential information required to manage your employees and contribute to the prevention of workplace injuries. Enrol now to receive outcomes right away. Why You Should Choose Manual Handling and Safety at Work Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Manual Handling and Safety at Work is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Manual Handling and Safety at Work is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Manual Handling and Safety at Work Module 01: Introduction, Legislation and Guidance Introduction, Legislation and Guidance 00:36:00 Module 02: Manual Handling Hazards and Injuries Manual Handling Hazards and Injuries 00:23:00 Module 03: Manual Handling Risk Assessments Manual Handling Risk Assessments 00:24:00 Module 04: Controlling and Reducing the Risks Controlling and Reducing the Risks 00:28:00 Module 05: Safe Lifting Techniques Safe Lifting Techniques 00:15:00
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Course Overview Learn how to hire the right person for the position with this HR & Recruitment Consultant Professional Diploma. The role of HR is quite a tough one. You have to select the right applicant from a list of hundreds of applicants, you have to hold interviews and evaluate each applicant, and make sure that you hire the correct person for the job. All this can be quite daunting if you don't have the right skills and knowledge, which is why we are offering you this fantastic course. Our HR & Recruitment Consultant Diploma can help you gain the skills of an expert HR manager and make the hiring process easier. The course is divided into three sections where you start with HR management, recruiting, interviews, retention, health & safety and much more. In the next section, you learn about recruitment through its selection process, goal setting, interviews questions, background checks and other key topics. In the final section of the course, you will learn how to lure in great candidates, filter the process for applications, deepening your knowledge of the selection and onboarding process. The course will teach you how you can make the recruitment process amazingly easy and simple. If you're already working in HR or are working towards a career in HR, then this course will help you get significantly ahead of your competition. Enrol today and get skilled! What You Will Learn This is one of the best courses on HR & Recruitment consulting you'll find and it'll give you vast knowledge about this topic. Recruiting and Interviewing Interview Questions Making Your Offer Retention and Orientation Workplace Health & Safety Disciplining Employees Terminating Employees and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Are you trying to create a friendly office environment? Do you want to learn the best practices for an ethical environment? The Course will guide you to know the ways of proper conduct. Course Description: Human speech has several formats. When we see someone in the morning, we say 'hello', 'good morning'. On the other hand, in a funeral, we react differently. Like these, in an office environment, there are special jargons for use. In the course, you will learn the jargons used in the office environment that makes the office room more suitable and working. In the course, you will learn the antiquates and behaviours of the corporate world to make maximum output. Course Highlights Basics of Organisational Code of Conduct is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Basics of Organisational Code of Conduct into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Basics of Organisational Code of Conduct Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Individuals who want to know the code of conduct. Business people, entrepreneurs who need to develop proper manner for the office environment. Business owners who want to create a friendly environment for his office. Basics of Organisational Code of Conduct is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Basics of Organisational Code of Conduct is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. What Are Rules Of Conduct 01:00:00 Write A Mission Statement 01:00:00 How To Know Your Customers Expect 01:00:00 Keeping An Open The Lines Of Communication With Employees 01:00:00 How To Balance The Needs Of Customers And Employees 00:30:00 Adjust With Trial And Error And Maintain A Positive Attitude 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam
Description: Managing a workspace is not an easy task by any means. Employers require vast experience to understand how to work with people of various mindset. This course brings you the opportunity to learn and understand these different mindsets and help you skillful in managing your workspace. This course will give you an insight on how every person is unique and accustomed to having their own way of living. Yet, we all need to work together to make something happen. You get to learn about the factors that effect the work environment, both positive and negative. Moreover, this course highlights on how substance abuse may lead to unhealthy work environment for the co-workers. Learning Outcomes: Realise about marijuana along with the other genres of cannabis and of their uses Decode the ways of marijuana use and the effect an individual physically, psychologically, as well as in his behavior Identify the symptoms of marijuana uses Allot a definition to its related issues as it creates at the workplace Understand the legal rights of employers and employees with regards to cannabis use in the workplace Figure out the valid rights of the employers as well as the employees with respect to cannabis usage at the workplace Make your response to the events of the accused marijuana usage at the workplace Improve a positive workplace drug along with an alcohol code of conducts Identify the advantages to having tough conversations Describe the components of an effective behavior modification conversation Use your organization's resources to help you deal with hygiene issues Overcome barriers that employees put up when discussing hygiene problems Resolve hygiene issues such as bad hair days, inappropriate piercings and body art, poor clothing choices, bad breath, body odor, excessive gas, and incontinence Nip poor hygiene habits in the bud Identify ways to encourage good hygiene at your workplace Define frame of reference Establish a positive intent and the desired outcome Use good communication skills during a conversation Draft a script for a difficult conversation Use specific steps to carry out a difficult conversation Access additional resources as required Maintain safety in a conversation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Controversial Workplace Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Controversial Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Drugs and the Workplace 00:15:00 Marijuana 00:15:00 Workplace Impacts 00:15:00 Medical Marijuana 00:30:00 How to Intervene 00:30:00 Drug and Alcohol Policy 01:00:00 Module 2 Let's Talk About It! 00:15:00 Guidelines for Difficult Conversations 00:15:00 Overcoming Objections 00:30:00 Bad Hair Days (And Weeks and Months) 00:15:00 Addressing Piercings and Body Artwork 00:15:00 Helping Employees Dress for Success 00:15:00 Bad Breath 00:15:00 Gastrointestinal Issues 00:15:00 Body Odor 00:15:00 Module 3 Choosing to Have the Conversation 00:30:00 Toolkit for Successful Conversations 00:30:00 Choosing the Time and Place 00:15:00 Framework for Difficult Conversations 00:30:00 Staying Safe 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview 'Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.' - Stephen Covey Leadership and management skills can be learned. You can enhance your leadership skills and gain a competitive edge over others by taking this Leadership and Management Diploma Course. This Leadership and Management Diploma Course aims to guide you through the process of becoming a successful leader. You'll start the course by gaining deep insights into the concepts of leadership. Gradually, the training will take you through the leadership theories and show you the steps to develop enlightened leadership. You will discover the various leadership styles and qualities and learn to implement them on your own. The skills and knowledge you gain will help you motivate employees to be more productive and reach your organisational goals. This course will guide you in every possible way to develop your leadership skills, so you can be on your way to creating great future leaders! Learning Outcomes Discover the theories on leadership Enrich your knowledge of network leadership Understand how to develop enlightened leadership Explore the various leadership styles and how to implement them Know the characteristics and qualities of a good leader Why You Should Choose Leadership and Management Diploma Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Leadership and Management Diploma Course is for anyone interested in gaining excellent leadership and management skills to drive business success. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Leadership and Management Diploma Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £52,500 annually. Leadership and Management: Part 1 (Fundamentals) Module 01: Understanding Management and Leadership 00:40:00 Module 02: Leadership Theories 00:25:00 Module 03: Improving Management and Leadership Performance 00:15:00 Module 04: High Performance Teams 00:32:00 Module 05: Business Process Management 00:28:00 Leadership and Management: Part 2 Organisational Skills 00:26:00 Module 02: Communication Skills 00:27:00 Module 03: Talent Management 00:00:00 Module 04: Motivating Employees 00:26:00 Module 05: Negotiation Techniques 00:15:00 Leadership and Management: Part 3 (Management) Module 01: Succession Planning 00:24:00 Module 02: Time Management 00:37:00 Module 03: Stress Management 00:15:00 Risk Management 00:35:00 Module 05: Managing Change 00:22:00 Leadership and Management: Part 4 (Advanced) Emotional Intelligence in Leadership 00:32:00 Managing Meetings and Giving Feedback 00:21:00 Dealing with Office Politics 00:34:00 Module 04: Managing Conflict 00:14:00 Corporate Responsibility and Ethics 00:14:00 Assignment Assignment - Level 3 Diploma in Leadership and Management 00:00:00
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