About Course Xpert Learning Level 3 Food Safety and Hygiene for Supervisors Food Safety and Hygiene Level 3 for Supervisors This course is designed for anyone who is responsible for supervising or managing food handlers in a foodservice establishment. It covers the essential knowledge and skills needed to ensure that food is handled safely and hygienically, preventing the spread of foodborne illness. The course includes modules on: The importance of food safety and hygiene Personal hygiene and grooming Microbiological hazards Food allergens and cross-contamination Food handling, storage, and temperature Cleaning and sanitizing Food premises and pest control HACCP and legal requirements Food safety management controls The role of the food supervisor Who is this course for? This course is ideal for anyone who is responsible for supervising or managing food handlers in a foodservice establishment, including: Senior managers Bar managers Hotel managers Café managers Takeaway managers Business owners Head chefs Team leaders Supervisors If you are responsible for the safety of others, then this course is essential for you. It will give you the knowledge and skills you need to prevent foodborne illness and keep your customers safe. What Will You Learn? Understand your role in the supervision of food handlers Define food safety hazards and hygiene risks Prevent and control food safety hazards Develop and maintain an effective HACCP system Preserve food safely and hygienically Keep premises and equipment clean Control contamination through safe temperatures and storage Ensure that staff keep a good standard of personal hygiene Keep the workplace hygienic and safe for food preparation, cooking, and storage Course Content Module 01: Introduction to Food Safety What is food safety? Why is it important? What are food safety hazards? The obligations of food businesses. Introduction to Food Safety Module 02: Personal Hygiene & Grooming The importance of personal hygiene, hand washing technique, food service gloves, personal grooming, employee's illness and responsibility. Personal Hygiene & Grooming Module 03: Microbiological Food Hazards Biological hazards, physical hazards, chemical hazards, the 4 C's of food safety. Microbiological Food Hazards Module 04: Food Allergens & Cross Contaminations Food allergens, allergic reactions to different foods, allergen control, cross contamination, causes of cross contamination, preventing cross contamination. Food Allergens & Cross Contaminations Module 05: Food Handling, Storage and Temperature Food Handling, Storage and Temperature Module 06: Cleaning and Sanitising The importance of cleaning, cleaning, the 6 stages of cleaning, sanitising, cleaning schedule. Cleaning and Sanitising Module 07: Food Premises and Pest Control Food Premises and Pest Control Module 08: HACCP & Legal Requirements Module 08: HACCP & Legal Requirements Module 09: Food safety management controls Advantages of an FSMS FSMS Group The Key Steps Continual Improvement The FSMS monitoring and verification system Food safety management controls Model 10: The Role of the Food Supervisor Food Supervisor Importance of Food Supervisor Roles and Responsibility The Role of the Food Supervisor A course by Xpert Learning RequirementsThere are no formal entry requirements for the course, with enrollment open to anyone! Audience Restaurant Managers and Supervisors Chefs Food safety managers Business owners Senior Hotel Managers Senior Café Managers Audience Restaurant Managers and Supervisors Chefs Food safety managers Business owners Senior Hotel Managers Senior Café Managers
About Course A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! What Will You Learn? Understand the importance of effective communication in business settings Identify and analyze different types of audiences and tailor communication to their needs Develop skills for writing clear, concise, and effective business documents, such as reports and emails Learn techniques for delivering effective business presentations Understand the importance of continuous learning and career development in a business environment Course Content Introduction to Business Communication Introduction to Business Communication Understanding your Audience and Deliver your Message Understanding your Audience and Deliver your Message Effective Business Writing Effective Business Writing Writing Business Reports and Emails Writing Business Reports and Emails Business Presentation Business Presentation Part 1 Business Presentation Part 2 Sample Presentation Career Development Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Conclusion A course by Xpert Learning RequirementsThere are no specific requirements or prerequisites for this course. Learners of all levels and backgrounds can benefit from this course. However, it would be beneficial if learners have a basic understanding of business communication. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals.
About Course Xpert Learning Level 2 Food Safety & Hygiene Course For Catering This course is designed for anyone who works with or handles food in the catering industry. It covers the essential food safety knowledge and skills that you need to comply with the law and keep your customers safe. You will learn about: The impact of food-borne illness Food safety hazards and contamination Food preservation, storage and temperature control The legal requirements for food safety The Hazard Analysis and Critical Control Points (HACCP) system The course is delivered online, so you can learn at your own pace and in your own time. It is interactive and engaging, with quizzes and activities to help you test your knowledge. Upon successful completion of the course, you will receive a digital certificate from Xpert Learning. This certificate is recognized by food safety authorities and employers throughout the UK. Who is this course for? This course is ideal for anyone who works in the catering industry, including: Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners Why choose Xpert Learning? Xpert Learning is a leading provider of online training courses. We offer high-quality, affordable courses that are delivered in a convenient and flexible way. Our courses are accredited by leading industry bodies, so you can be sure that you are getting the best possible training. We also offer a 100% satisfaction guarantee, so you can be confident that you are making the right investment in your career. Sign up for the Xpert Learning Level 2 Food Safety & Hygiene Course today and start learning the essential skills you need to keep your customers safe! What Will You Learn? Identify the causes and risks of poor food safety and hygiene. Understand the UK laws in place for all types of food handling. Prevent the spread of bacteria in food. Control the possibility of food poisoning. Store food correctly and recognize spoilt produce. Understand the importance of personal hygiene and cleanliness. Use HACCP Food Safety as part of their everyday schedules. Course Content Module 01: Introduction to Food Safety What is food safety? Why is it important? What are food safety hazards? The obligations of food businesses. Introduction to Food Safety Module 02: Personal Hygiene & Grooming The importance of personal hygiene, hand washing technique, food service gloves, personal grooming, employee's illness and responsibility. Personal Hygiene & Grooming Module 03: Microbiological Food Hazards Biological hazards, physical hazards, chemical hazards, the 4 C's of food safety. Microbiological Food Hazards Module 04: Food Allergens & Cross Contaminations Food allergens, allergic reactions to different foods, allergen control, cross contamination, causes of cross contamination, preventing cross contamination. Food Allergens & Cross Contaminations Module 05: Food Handling, Storage and Temperature Food Handling, Storage and Temperature Module 06: Cleaning and Sanitising The importance of cleaning, cleaning, the 6 stages of cleaning, sanitising, cleaning schedule. Cleaning and Sanitising Module 07: HACCP & Legal Requirements Module 08: HACCP & Legal Requirements Module 08: Food safety management controls Advantages of an FSMS FSMS Group The Key Steps Continual Improvement The FSMS monitoring and verification system Food safety management controls A course by Xpert Learning RequirementsThere are no formal entry requirements for the course, with enrollment open to anyone! Audience Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners Audience Chefs Kitchen staff Waiters and waitresses Food handlers Food safety managers Business owners
About Course Minute Taking Course: Learn Minute Taking at meetings Gain the skills for Minute Taking concise and with a purpose to make your Meetings productive and successful. This Minute Taking course will help you overcome communication barriers as well as help you reach your goals during meetings. This Minute Taking Online course covers a range of different modules all designed to take you through the course step-by-step, so you can learn the art of effective minute taking. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star. Minute-taking is an essential part of business meetings. The minute taker must capture clear and concise Minutes to support the business and to ensure the meeting is a success. It's extremely easy to miss out on key points during meetings. Projects often get delayed and there is scope for miscommunication across teams and departments without comprehensive knowledge about the agenda of the meeting. Meeting minutes help avoid these ambiguities by allowing employees to reference effecting meeting notes post-meetings.Why take this course? This training course helps you write and deliver better notes and action points for official meetings. The aim of this online training course is to provide you with effective writing and summarising tips to help you glean the relevant information from the meeting and produce professional and clear notes. One of the primary responsibilities of any administrative staff is to successfully take notes during meetings and share transcripts and key points of the same both within the team and to other relevant teams/departments. Any dedicated individual can master Effective Minute taking with the right training. Our meeting minute course has been designed by experienced industry veterans who have worked with multiple prestigious organizations. This course will familiarise you with the minute-taking process, including preparation, note-taking during the meeting, and producing the final Minutes document. Upon completion, you will understand the importance of minute taking and have the information you need to feel confident and capable of your ability. The course is designed for anyone who is in a secretarial or minute taking role and wants to strengthen their minute taking skills. It is also suitable for those who are starting out as a minute taker and are unsure where to begin. It will prove particularly useful if you feel anxious, confused, or simply wish to enhance your ability to effectively take notes and produce professional, comprehensive Minutes with confidence. What Will You Learn? Demonstrate what makes good meeting minutes and the need for accuracy of reporting Understand in depth what minute taking is, why it is important for ensuring the success of business meetings, and what the minute taker's role is. Write meeting minutes in professional written English Explain the planning of an agenda and the preparation required Apply practical tips and useful words for producing accurate meeting minutes What you should do during a meeting Course Content Fundamentals of Meetings Fundamentals of Meetings Understanding Meeting Minutes What are Meeting Minutes? Why Meeting Minutes Are Important Common Meeting Minutes Formats Responsibilities of the Minute Taker Essential Parts of Meeting Minutes Background of Meeting Minutes Background of Meeting Minutes Why Meetings fail? Why Meetings fail? How to arrange a Meeting How to Arrange a Meeting Necessary Sections of a Meeting Necessary Sections of a Meeting Preparation for the meeting Preparation for the meeting Creating the Right Environment Creating the right environment Taking Notes Taking Notes The Minutes The Minutes Impact of the Freedom of Information Act on minutes Impact of the Freedom of Information Act on minutes Conclusion Conclusion Minute Taking Exercise Exercise A course by Xpert Learning RequirementsNo specific requirement is needed for this course Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals
Stakeholder Engagification: How to Get People to Take Action on Projects We've moved away from stakeholder management as a concept, and now the practitioner's focus should be on stakeholder engagement. This presentation will look at the differences between management and engagement in a project-led environment and provide practical tips for 'doing' engagement and encouraging participation through game mechanics. Gamification gets people to take action through the techniques and mechanics of games. We'll look at the 5 principles of using engagement + gamification that can be used to support stakeholders' engagement with project work: Track your steps. Take small actions. Create feedback loops. Keep it simple. Make it special. Understand why engagement matters over management, in all project and PMO activities Understand what gamification means in the context of the PMO Understand the 5 principles of engagement + gamification ('engagification') and how these can be used on projects to drive participation from stakeholders
Inclusive organizations are ones where members of the LGBTQAI+ community thrive. Providing a welcoming environment means ensuring that all employees have an understanding about respecting sexual identity. The acronym used to refer to this large segment of the population continues to grow to represent the identities of others. This video outlines the meaning behind 'LGBTQIA' and is intended to provide employees with further cultural competency. Length: 5:14 Learning Objectives Define and explain the components of the LGBTQIA+ acronym, including lesbian, gay, bisexual, transgender, queer, intersex, asexual, aromantic, agender, non-binary, and genderqueer identities.;Recognize the distinction between sexual orientation and gender identity, emphasizing the importance of respecting both aspects of an individual's identity.;Understand the significance of recognizing and supporting diverse gender and sexual identities, fostering inclusivity, and becoming an ally within the LGBTQIA+ community.
Digital competence is a crucial competence for employees in many, if not most, of today's organizations. Understanding the basics of the technology that we use both personally and professionally helps employees become better assets and evolve along with their organization. In this video, we explore the definition of the Internet of Things (IoT), how it impacts our workplaces, and the lesser-known ways we interact with it. Length: 3:48 Learning Objectives Evaluate the pervasive influence of the Internet of Things (IoT) on our connected world, discerning its role in connecting diverse devices and enabling the transmission of data for analysis, prediction, and enhanced decision-making across personal and professional domains.;Analyze critical developments in the realm of IoT and the imperative for heightened security measures to counter evolving security threats.;Explore the dynamic landscape of IoT platforms, predicting their exponential growth, and understand the synergy between IoT and blockchain technology for enhanced connectivity and security.
Would you like to make your workplace more inclusive? Organizations around the world are making changes and adding new programs to increase awareness about gender identity, and these efforts go a long way in helping all employees feel included. These efforts don't require a large investment. Learn about what other organizations are doing to promote awareness around gender identity and to create an inclusive environment for all in this video and decide where you'd like to begin. Length: 2:28 Learning Objectives Assess the significance of gender identity awareness in contemporary organizations and its impact on promoting equal respect and opportunities for all employees.;Examine the various strategies and initiatives organizations are implementing to increase gender identity awareness, including online learning resources, mentorship programs, and inclusive HR policies.;Develop practical skills and insights for promoting gender identity awareness within your organization, including accommodating name changes, providing gender-neutral facilities, and fostering gender-inclusive dress codes.
Geographic identity plays an important role in how many of us view the world and relate to others. It is a source of great pride for many people, which is why biases and generalizations about different locations can be hurtful and must be avoided in the workplace. A lot of unconscious biases exist around geographic identity, and this video will help employees understand the basics of how this aspect of our identity shapes us as individuals and how to avoid hurtful statements at work and beyond. This is a great cultural competency training for all employees. Length: 3:44 Learning Objectives Recognize the fundamental role of geographic identity in shaping individual perspectives, values, and behaviors, and its significance in understanding the multifaceted worldviews of team members and stakeholders.;Evaluate the strategic implications of geographic awareness in organizational decision-making processes, such as recruitment, office placement, and market communication, to enhance effectiveness and cultural sensitivity.;Develop effective strategies for addressing and mitigating geographic biases within teams and communities, promoting open and honest discussions that lead to greater inclusivity and mutual understanding.
Everyone deserves to have a safe and harassment-free work environment. This requires active participation on the part of all employees, including effectively speaking out when witnessing or experiencing inappropriate behavior. However, a lot of people hesitate to voice concerns because of feeling unprepared to have these sensitive conversations or not knowing what organizational support structures are in place. This video is intended to help ease discomfort around confronting workplace harassment, an effort that encourages inclusion and protects your business. This training is great for onboarding new employees, as part of on-going team training, or as part of any D&I educational programs your organization has in place or is building. Length: 4:05 Learning Objectives Evaluate the significance of not normalizing offensive behavior by recognizing its potential impact on the work environment and individuals.;Apply effective strategies for addressing offensive comments and actions directly, including showing disagreement, privately addressing the issue, and offering support to targeted individuals.;Analyze the process of reporting offensive incidents internally and consider the process of involving external agencies to ensure a harassment-free workplace.