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4540 Employee courses

Service : Customer Service

By Training Tale

*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Service : Customer Service
Delivered Online On Demand18 hours
£12

Consumer Rights Awareness

By Online Training Academy

Improve your grasp of consumer rights and data protection with our complete course, "Consumer Rights Awareness." Explore the fundamentals of consumer rights and the Consumer Rights Act, comprehend the complexities of consumer contracts, and learn effective fraud prevention tactics. The course also covers the General Data Protection Regulations (GDPR), detailing your responsibilities, obligations, and lawful practices to ensure compliance. Empower yourself with the knowledge to protect and assert your rights confidently. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, you will learn about your rights as a consumer and how to protect yourself. The first section covers what consumer rights are and how laws, like the Consumer Rights Act, protect you. You'll understand different types of consumer contracts and how to avoid fraud. The second section focuses on the General Data Protection Regulations (GDPR). You'll learn about your responsibilities and rights under GDPR, how to handle breaches, and the lawful reasons for using personal data. By the end of the course, you'll have a solid understanding of consumer rights and data protection, empowering you to make informed decisions and protect your personal information. Course Curriculum: Section 1: Consumer Rights Awareness Module 01: Introduction to Consumer Rights Module 02: The Consumer Rights Act Module 03: Consumer Contracts Explained Module 04: Fraud Protection Section 2: General Data Protection Regulations Module 05: GDPR Basics Module 06: GDPR Explained Module 07: Lawful Basis for Preparation Module 08: Rights and Breaches Module 09: Responsibilities and Obligations Learning Outcomes: Understand basic principles of consumer rights awareness. Explain key elements of the Consumer Rights Act. Identify components of consumer contracts. Recognise strategies for fraud protection. Comprehend responsibilities under GDPR. Understand GDPR rights and breaches. CPD 10 CPD hours / points Accredited by CPD Quality Standards Section 1: Consumer Rights Awareness 51:13 1: Module 01: Introduction to Consumer Rights 06:30 2: Module 02: The Consumer Rights Act 14:06 3: Module 03: Consumer Contracts Explained 11:50 4: Module 04: Fraud Protection 18:47 Section 2: General Data Protection Regulations 1:19:36 5: Module 05: GDPR Basics 13:35 6: Module 06: GDPR Explained 12:35 7: Module 07: Lawful Basis for Preparation 16:47 8: Module 08: Rights and Breaches 16:23 9: Module 09: Responsibilities and Obligations 19:16 10: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in consumer rights. People seeking knowledge of GDPR regulations. Business owners want legal compliance. Consumers are aiming for fraud protection. Employees handle consumer contracts. Career path Consumer Rights Advisor GDPR Compliance Officer Contract Manager Fraud Prevention Specialist Legal Assistant Data Protection Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Consumer Rights Awareness
Delivered Online On Demand3 minutes
£12

Quality Management, Control and Audits Training

By Online Training Academy

Are you ready to take your career to the next level? Our Quality Management, Control and Audits Training is designed to provide you with the knowledge and skills needed to excel in the field of quality management. Whether you're a seasoned professional or just starting, this course will equip you with the tools to meet and exceed industry standards. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Quality Management, Control, and Audits Training" course teaches you the essentials of managing and improving quality in any organization. You'll learn how to understand and meet customer needs, ensuring products and services meet high standards. The course covers techniques for continuous improvement, including Total Quality Management and Six Sigma. You'll also explore the importance of quality control and measurement to maintain consistency. The training includes methods for conducting effective quality audits to identify and address issues. Additionally, you'll gain insights into managing the supply chain to ensure quality from suppliers to customers. This comprehensive training prepares you to implement quality management practices, enhance processes, and deliver better outcomes for your organization. Course Curriculum Module 01: Introduction to Quality Management Module 02: Understanding Customer Expectations and Needs Module 03: Total Quality Management Module 04: Quality Control Module 05: Quality Measurement and Improvement Module 06: Quality Audits Module 07: Six Sigma Module 08: Supply Chain Management Learning Outcomes: Understand fundamental principles of quality management and its key components. Identify and assess customer expectations and needs in quality management. Implement Total Quality Management (TQM) methodologies in various organizational settings. Apply quality control techniques to maintain product and service standards. Measure and improve quality through continuous improvement processes. Conduct quality audits to ensure compliance with established standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Quality Management, Control and Audits Training 1:46:25 1: Module 01: Introduction to Quality Management 19:32 2: Module 02: Understanding Customer Expectations and Needs 11:14 3: Module 03: Total Quality Management 09:20 4: Module 04: Quality Control 08:57 5: Module 05: Quality Measurement and Improvement 15:30 6: Module 06: Quality Audits 10:52 7: Module 07: Six Sigma 12:59 8: Module 08: Supply Chain Management 17:01 9: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in quality management concepts Employees in quality assurance departments Managers seeking to enhance quality in operations Professionals involved in supply chain management Auditors focusing on quality compliance Career path Quality Assurance Manager Quality Control Inspector Quality Auditor Supply Chain Manager Operations Manager Six Sigma Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Quality Management, Control and Audits Training
Delivered Online On Demand2 minutes
£12

Quality Management, Control and Audits Training

By Online Training Academy

Are you ready to take your career to the next level? Our Quality Management, Control and Audits Training is designed to provide you with the knowledge and skills needed to excel in the field of quality management. Whether you're a seasoned professional or just starting, this course will equip you with the tools to meet and exceed industry standards. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Quality Management, Control, and Audits Training" course teaches you the essentials of managing and improving quality in any organization. You'll learn how to understand and meet customer needs, ensuring products and services meet high standards. The course covers techniques for continuous improvement, including Total Quality Management and Six Sigma. You'll also explore the importance of quality control and measurement to maintain consistency. The training includes methods for conducting effective quality audits to identify and address issues. Additionally, you'll gain insights into managing the supply chain to ensure quality from suppliers to customers. This comprehensive training prepares you to implement quality management practices, enhance processes, and deliver better outcomes for your organization. Course Curriculum Module 01: Introduction to Quality Management Module 02: Understanding Customer Expectations and Needs Module 03: Total Quality Management Module 04: Quality Control Module 05: Quality Measurement and Improvement Module 06: Quality Audits Module 07: Six Sigma Module 08: Supply Chain Management Learning Outcomes: Understand fundamental principles of quality management and its key components. Identify and assess customer expectations and needs in quality management. Implement Total Quality Management (TQM) methodologies in various organizational settings. Apply quality control techniques to maintain product and service standards. Measure and improve quality through continuous improvement processes. Conduct quality audits to ensure compliance with established standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Quality Management, Control and Audits Training 1:46:25 1: Module 01: Introduction to Quality Management 19:32 2: Module 02: Understanding Customer Expectations and Needs 11:14 3: Module 03: Total Quality Management 09:20 4: Module 04: Quality Control 08:57 5: Module 05: Quality Measurement and Improvement 15:30 6: Module 06: Quality Audits 10:52 7: Module 07: Six Sigma 12:59 8: Module 08: Supply Chain Management 17:01 9: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in quality management concepts Employees in quality assurance departments Managers seeking to enhance quality in operations Professionals involved in supply chain management Auditors focusing on quality compliance Career path Quality Assurance Manager Quality Control Inspector Quality Auditor Supply Chain Manager Operations Manager Six Sigma Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Quality Management, Control and Audits Training
Delivered Online On Demand1 hour 48 minutes
£12

First Aid at Workplace

By Training Tale

First Aid at Workplace Online Wherever we work or what precautions we take, there are always potential hazards. Furthermore, as we all know, sirens do not protect people from getting hurt. Nobody expects the worst, but one poor decision can result in a major disaster. As a result, we must be prepared to deal with any unexpected events. This First Aid at Workplace course will increase your awareness and skills, critical for a first responder. This course is designed to equip you with the knowledge and skills necessary to first aid in low-risk situations such as workplaces, stores, colleges, and restaurants. You will also be able to assess hazardous working conditions and take immediate action to avoid or mitigate them. This First Aid at Workplace course will also teach you how to spot common injuries and diseases, as well as what precautions to take to avoid them. Finally, you will gain a better understanding of COVID-19 and learn some basic first-aid procedures for this pandemic so that you can make your workplace a safer place for your coworkers and yourself. First Aid Training Info Main Course: Workplace First Aid Training Additional GIFT Courses of First Aid Training Course 01: Paediatric First Aid Course 02: Martial Art First Aid Course 03: Working at Height Training [ Note: Free PDF certificate will provide as soon as completing the First Aid at Workplace course] First Aid at Workplace Detailed course curriculum of First Aid at Workplace Module 01: Introduction Module 02: Managing Incident at Workplaces Module 03: Treating Secondary Injuries Module 04: Resuscitation (CPR) Module 05: Secondary Illness and Conditions Module 06: Additional Secondary Illness and Conditions Module 07: COVID 19 Awareness Assessment Method of First Aid at Workplace After completing each module of the First Aid at Workplace Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of First Aid at Workplace After completing the MCQ/Assignment assessment for this First Aid at Workplace course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? First Aid at Workplace This First Aid at Workplace course is highly recommended for those who may be called upon to provide first aid in the event of a variety of workplace incidents, injuries, or illnesses. Office workers, shop employees, warehouse or supply workers, and anyone interested in becoming a First Aider are included. Requirements First Aid at Workplace There are no specific requirements for this First Aid at Workplace course because it does not require any advanced knowledge or skills. Career path First Aid at Workplace This First Aid at Workplace Course will help expanding the range of opportunities available to you by growing your knowledge, skills, and CV! Certificates Certificate of completion Digital certificate - Included

First Aid at Workplace
Delivered Online On Demand24 hours
£12

Waxing and Threading Online Training

By Online Training Academy

Transform your passion into expertise with our comprehensive online training. Dive into the art of hair removal with a thorough understanding of the various techniques and their origins. Whether you're intrigued by the ancient practice of threading or the modern methodologies of waxing, this course offers an in-depth exploration into each method, allowing you to master the essentials from the comfort of your home. Enrich your knowledge with our expertly designed modules that take you through the entire process-from initial client consultations to maintaining impeccable hygiene standards, ensuring a seamless experience for you and your clients. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Learn the nuances of client care, including consultation protocols and professional etiquette, to create a welcoming environment. Gain valuable insights into effective infection control and salon safety, vital for building a trustworthy practice. Our course guides you through operational procedures and provides critical before and aftercare tips, ensuring your clients leave satisfied and return eager for more. Embark on this journey to elevate your skill set and deliver exceptional hair removal services that leave a lasting impression. Join us and become proficient in the techniques that set the foundation for excellence in this rewarding field. Course Curriculum Module 01: Hair Removal Module 02: Types of Hair Removal Module 03: Introduction to Waxing Module 04: Threading Module 05: Client Consultation and Dress Code Module 06: Infection Control, Hygiene and Salon Safety Module 07: Operational Procedures Module 08: Waxing Before and Aftercare Learning Outcomes Master various hair removal techniques for diverse client needs. Understand the distinctions among different types of hair removal methods. Gain comprehensive knowledge of waxing principles and best practices. Learn effective threading techniques for precise hair removal. Conduct thorough client consultations and adhere to dress code standards. Implement infection control, hygiene, and salon safety protocols. CPD 10 CPD hours / points Accredited by CPD Quality Standards Waxing and Threading Online Training 1:19:46 1: Module 01: Hair Removal 15:48 2: Module 02: Types of Hair Removal 14:09 3: Module 03: Introduction to Waxing 15:15 4: Module 04: Threading 12:19 5: Module 05: Client Consultation and Dress Code 04:22 6: Module 06: Infection Control, Hygiene and Salon Safety 09:21 7: Module 07: Operational Procedures 04:05 8: Module 08: Waxing Before and Aftercare 04:27 Who is this course for? Aspiring beauticians seeking to enhance their skillset. Salon employees wanting to refine their techniques. Individuals interested in starting a beauty business. Professionals aiming to expand their service offerings. Beauty enthusiasts keen on mastering waxing and threading. Career path Beauty Therapist Waxing Specialist Threading Expert Salon Manager Freelance Beautician Beauty Salon Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Waxing and Threading Online Training
Delivered Online On Demand2 minutes
£12

Introduction to Logistics and Supply Chain Management

By Online Training Academy

Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Logistics and Supply Chain Management 49:51 1: Module 01: What is Inventory 11:34 2: Module 02: The Receiving Process and Validating Inventory 04:35 3: Module 03: Setting up the Warehouse 05:48 4: Module 04: Identifying Demand 05:36 5: Module 05: The Outbound Process 07:19 6: Module 06: Maintaining Inventory Accuracy 06:16 7: Module 07: Key Players 07:43 8: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Logistics and Supply Chain Management
Delivered Online On Demand1 minutes
£12

Introduction to Logistics and Supply Chain Management

By Online Training Academy

Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Logistics and Supply Chain Management 49:51 1: Module 01: What is Inventory 11:34 2: Module 02: The Receiving Process and Validating Inventory 04:35 3: Module 03: Setting up the Warehouse 05:48 4: Module 04: Identifying Demand 05:36 5: Module 05: The Outbound Process 07:19 6: Module 06: Maintaining Inventory Accuracy 06:16 7: Module 07: Key Players 07:43 8: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Logistics and Supply Chain Management
Delivered Online On Demand48 minutes
£12

Hair Styling and Extensions Course

By Online Training Academy

Unlock your potential and master the art of hairdressing with our comprehensive Hair Styling and Extensions Course. Whether you're a budding stylist or looking to enhance your skills, this course is designed to provide you with the expertise and confidence needed to excel in the dynamic world of hair fashion. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Hair Styling and Extensions Course, learners will gain comprehensive knowledge and skills in hair care and styling. They will start by understanding the structure and types of hair, including various colors and shapes. Students will then get hands-on experience with different hairdressing tools and learn how to use them effectively. The course covers essential hair treatments and professional washing techniques to maintain healthy hair. Learners will practice a variety of styling methods, from everyday looks to classic hairstyles. They will also explore upstyling techniques for special occasions and understand the nuances of men's haircuts and styles. Additionally, the course provides detailed training on hair extensions, teaching students how to apply, style, and maintain them. By the end of the course, learners will be equipped with the practical skills and knowledge to create diverse hairstyles and work confidently in the hairdressing industry. Course Curriculum Module 01: A Detailed Look at Hair Module 02: Different Colours and Shapes of Hair Module 03: Hairdressing Tools Module 04: Learn to Treat Your Hair Module 05: Learn Professional Hair Wash Module 06: Styling Module 07: Classic Hairstyles Module 08: The World of Upstyling Module 09: Men's Hair Module 10: Hair Extensions Learning Outcomes: Understand the structure and composition of different hair types. Identify various hair colours and their unique characteristics. Master the use of essential hairdressing tools. Gain skills in effective hair treatment techniques. Perform professional hair washing with precision. Create a variety of classic and modern hairstyles. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hair Styling and Extensions Course 2:00:16 1: Module 01: A Detailed Look at Hair 17:59 2: Module 02: Different Colours and Shapes of Hair 08:10 3: Module 03: Hairdressing Tools 08:56 4: Module 04: Learn to Treat Your Hair 17:06 5: Module 05: Learn Professional Hair Wash 10:59 6: Module 06: Styling 06:43 7: Module 07: Classic Hairstyles 09:49 8: Module 08: The World of Upstyling 22:35 9: Module 09: Men's Hair 06:55 10: Module 10: Hair Extensions 10:04 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring hairdressers Beauty salon employees Hairstyling enthusiasts Freelance stylists Fashion industry professionals Career path Hairstylist Salon Assistant Freelance Hairdresser Hair Colour Specialist Bridal Hair Specialist Men's Grooming Expert Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Hair Styling and Extensions Course
Delivered Online On Demand2 minutes
£12

Basic Food Hygiene Certificate - Also known as Food Safety Level 2

By Online Training Academy

Step into the realm where culinary excellence meets unparalleled safety. Ever wondered what truly separates top-tier establishments from the rest? It's not just the gourmet dishes; it's the meticulous attention to food safety that underpins every tantalising bite. Dive deep into the intricacies of food safety, from understanding the lurking dangers of microorganisms to mastering the art of impeccable personal hygiene. Explore the unseen threats that may compromise the quality of your offerings, and arm yourself with the knowledge to safeguard against them. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In today's dynamic culinary landscape, staying ahead means ensuring not just taste but also trust. Equip yourself with the insights to navigate the complexities of allergens, maintain pristine food storage conditions, and implement robust control measures. As the world evolves, so do the challenges; learn to adapt and thrive, even in the face of unforeseen adversities like the recent global health crisis. Elevate your culinary journey by intertwining it with the golden thread of safety, ensuring every dish you craft is not only delectable but also devoid of hazards. Secure your place at the forefront of gastronomic excellence. Basic Food Hygiene Certificate Curriculum Section 01: Fundamentals of Food Safety and Handling 1.1 Overview of Food Safety and Legal Framework 1.3 Physical, Chemical, and Allergenic Risks 1.4 Foodborne Microorganisms and Contamination 1.5 Foodborne Illnesses and Control Measures Section 02: Practical Aspects of Food Safety Management 2.1 Personal Cleanliness 2.2 HACCP Principles and Application 2.3 Proper Handling of Food Storage Learning Outcomes: Understand food safety laws and their implications on food businesses. Identify and assess microbiological, physical, and chemical hazards in food. Recognise food poisoning sources and employ effective control measures. Implement best practices for food storage, preservation, and spoilage prevention. Demonstrate comprehensive knowledge of HACCP principles and its significance. Develop strategies to manage allergens and uphold personal hygiene standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Section 1: Fundamentals of Food Safety and Handling 1:15:12 1: 1.1 Overview of Food Safety and Legal Framework 20:40 2: 1.2 Physical, Chemical, and Allergenic Risks 17:55 3: 1.3 Foodborne Microorganisms and Contamination 19:00 4: 1.4 Foodborne Illnesses and Control Measures 17:37 Section 2: Practical Aspects of Food Safety Management 52:51 5: 2.1 Personal Cleanliness 18:31 6: 2.2 HACCP Principles and Application 21:42 7: 2.3 Proper Handling of Food Storage 12:38 Who is this course for? Individuals working in food preparation and service roles. Managers overseeing food establishments and kitchens. Food business owners seeking comprehensive safety knowledge. Employees needing to meet regulatory food safety requirements. Anyone interested in enhancing food safety understanding. Career path Food Safety Officer Quality Assurance Manager Catering Manager Public Health Inspector Food Technologist: Compliance Coordinator. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Basic Food Hygiene Certificate - Also known as Food Safety Level 2
Delivered Online On Demand2 hours 6 minutes
£12