Course Overview Learn how to use the most versatile and powerful frameworks for web development by taking this comprehensive course on Angular 8 with Project. Angular 8 is the benchmark framework app, and the workspace allows developers to compile files that can comprise a standalone application or a shareable library. You can master this app and these valuable techniques by taking part in this expertly-written coaching experience and knowing how to take web development to new levels of accomplishment. This Angular 8 tutorial focuses on setting up a specific employee-driven project and adding appropriate components to the arrangement. You will be taught how to implement headers and essential services alongside other vital components and ways of applying management apps. From start to finish, you will be given industry-standard guidance and support, allowing you to concentrate on improving your design and development work. By the time to complete the final assessment, you will be capable of using the app to make genuinely professional pieces of work. This best selling Angular 8 with Project has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Angular 8 with Project is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Angular 8 with Project is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Angular 8 with Project is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Angular 8 with Project, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Angular 8 with Project will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Angular 8 with Project to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Overview People with disabilities have to face obstacles every step of the way. It is our duty to create an environment in homes, offices and schools that is inclusive and disability friendly. This is where our Disability Awareness & Inclusion Course comes in. This course is intended to help you understand the key process of raising awareness and building an inclusive workplace. Through the course, you will acquire a solid understanding of disability awareness and inclusion. The informative modules will help you grasp the laws and regulations regarding disability. In addition, you will know how to ensure the safety of disabled workers and establish effective communication with them. The course will also cover lessons on disabled employee management and the recruitment process. This course is the perfect guide for creating an inclusive workplace. Join the course and learn how to reduce everyday challenges for workers with disability. Course Preview Learning Outcomes Understand the concepts of disability and inclusion Familiarise yourself with the law regarding disability Learn about the responsibilities of employers and the worker's representatives Know how to ensure safety for workers with disabilities Build the skills required for disabled employee management and communication Grasp the process of recruiting employees with disability and create an inclusive workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Disabled Employee Management Workplace Safety Management Who Should Take This Disability Awareness & Inclusion Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Disability Awareness & Inclusion Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Disability Awareness & Inclusion Course will equip you with effective skills and abilities and help you explore career paths such as Disability Rights Advocate Inclusion Specialist Social Worker HR Executives Module 01: Introduction to Montessori Teaching Introduction to Montessori Teaching 00:11:00 Module 02: Montessori Teaching Fundamentals and Environment Montessori Teaching Fundamentals and Environment 00:11:00 Module 03: Practical and Sensorial Experiences Practical and Sensorial Experiences 00:12:00 Module 04: Montessori Language Montessori Language 00:12:00 Module 05: Montessori Mathematics Montessori Mathematics 00:11:00 Module 06: Cultural and Self Discoveries Cultural and Self Discoveries 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Approximately 35.2 million working days were lost in the UK from 2022 to 23. That's why, along with ensuring employee safety, health, and safety training managers is a must for preventing business losses. This is where our Health and Safety Training for Managers and Supervisors course. In this detailed course, you will learn the core principles of conducting risk assessment in the workplace. Then, you will get a clear understanding of emergency planning in the workplace. The course will also cover lessons on reporting health and safety issues. Moreover, you will develop the skills for inspecting and auditing safety systems. By the end of the course, you will pick up effective strategies to ensure safety in the workplace. The course will also provide a certificate of achievement, elevating your resume and employability. Join now! Course Preview Course Promo Learning Outcomes Understand the process of risk assessment in the workplace Know how to plan for emergencies in the work environment Learn the basics of communicating and reporting health and safety issues Develop the skills for inspecting and auditing safety systems Grasp the process of training the employees and improving safety standards Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Risk Assessment Safety Planning Reporting Auditing Safety Systems Who Should Take This Health and Safety Training for Managers and Supervisors? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Health and Safety Training for Managers and Supervisors course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Health and Safety Training for Managers and Supervisors course will equip you with effective skills and abilities and help you explore career paths such as Health and Safety Manager Safety Compliance Supervisor Occupational Health and Safety Specialist Workplace Safety Coordinator Module 01: Regulations and Risk Assessments in the Workplace Regulations and Risk Assessments in the Workplace 00:17:00 Module 02: Planning for Emergencies in Work Environments Planning for Emergencies in Work Environments 00:19:00 Module 03: Communicating and Recording Health and Safety Issues Communicating and Recording Health and Safety Issues 00:17:00 Module 04: Inspecting and Auditing Health and Safety Systems Inspecting and Auditing Health and Safety Systems 00:17:00 Module 05: Improving Safety Standards and Employee Training at Work Improving Safety Standards and Employee Training at Work 00:16:00 Module 06: Adapting Health and Safety Strategies in Various Environments Adapting Health and Safety Strategies in Various Environments 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Prevention And Control Of Infection Diploma Embracing a robust foundation in infection control and prevention proves pivotal for healthcare professionals and those involved in community service and education. The Prevention And Control Of Infection Diploma offers an exhaustive exploration into the critical aspects of maintaining and ensuring a clean, safe, and healthy environment, not just in medical settings, but extending its relevance to workplaces, childcare, and educational institutions as well. Beginners and professionals alike find valuable insights and vital knowledge embedded in this online course, navigating through various layers of infection understanding, principles of its prevention, and strategic control methodologies. This meticulous online course tailors its content to accommodate the needs of a diverse audience, ranging from healthcare workers to educators, and beyond, offering a comprehensive grip on the subject matter that is both crucial in contemporary scenarios and in facing emerging challenges. A deep understanding of infection, its numerous types, and the channels through which it can be transmitted, forms the introductory foundation of the Prevention And Control Of Infection Diploma. The course strategically walks through the essential knowledge of different pathogens, modes of transmission, and the populations most at risk, weaving this knowledge into practical applications in varied settings. The Prevention And Control Of Infection Diploma provides insights into the principles of infection prevention. Learners encounter meticulous strategies for controlling infection, ensuring that they acquire not merely theoretical knowledge but also practical skills that find utility in real-world scenarios. From establishing hand hygiene to comprehending and implementing personal protective equipment usage, the course manoeuvres through the myriad of essential practices that anchor infection prevention at its core. Integral to controlling infection is mastering environmental control and disinfection, which the diploma course insightfully addresses. Participants learn the art and science behind ensuring that environments, be they healthcare settings or educational institutions, uphold the highest standards of cleanliness and safety. Strategies for efficient disinfection, managing waste, and ensuring continuous safety form a part of this vital section. Learners also explore the realm of surveillance and outbreak management, gaining proficiency in identifying, managing, and mitigating outbreaks of infectious diseases. The course facilitates the knowledge to detect early signs of potential outbreaks and implement strategies to control and prevent widespread transmission. A specific focus on infection control within healthcare settings provides healthcare professionals and ancillary staff with guidelines and standards for maintaining a safe and sterile environment for patients, staff, and visitors alike. This segment profoundly impacts patient care and healthcare worker safety, guiding through protocols and guidelines that safeguard against potential infection transmission within healthcare environments. Exploring beyond healthcare, the Prevention And Control Of Infection Diploma ventures into community, educational, and childcare settings, imparting pivotal knowledge on maintaining safe environments where people, especially children, are at a congregated setting. Here, learners understand how to mould infection control strategies to suit diverse population needs and various environmental contexts. Taking the learning to a broader perspective, the course does not neglect the importance of workplace infection control and ensuring employee health. Learners comprehend how to establish and maintain a safe working environment, mitigating infection risks and ensuring continuous monitoring and control of potential health threats. Addressing the needs of special populations, the diploma course also tailors infection control strategies to meet the unique requirements and challenges posed by specific groups such as the elderly, immunocompromised, and those in congregate settings. Lastly, the course doesn't shy away from peering into the future, dissecting emerging infectious diseases, and prospective challenges that may arise. Learners equip themselves with the knowledge and strategies to anticipate, prepare for, and combat new and resurging infectious diseases. The Prevention And Control Of Infection Diploma, presented as an online course, ensures flexibility, accessibility, and comprehensive learning for all participants, guiding them through a journey from understanding to practical application in infection control and prevention across varied settings and scenarios. It moulds its learners to be adept, prepared, and proficient in tackling present and future infection challenges, thereby, safeguarding communities and ensuring a healthy future. What you will learn 1:Understanding Infection and its Transmission 2:Principles of Infection Prevention 3:Environmental Control and Disinfection 4:Surveillance and Outbreak Management 5:Infection Control in Healthcare Settings 6:Infection Prevention in the Community 7:Infection Control in Childcare and Educational Settings 8:Workplace Infection Control and Employee Health 9:Infection Control in Special Populations 10:Emerging Infectious Diseases and Future Challenges Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Remote working is becoming increasingly popular and for a good reason. It offers a number of benefits, including flexibility, reduced commuting costs, and a better work-life balance. This Effective Remote Working Training course consists of eight modules covering everything you need for successful remote work. We've got you covered, from setting up your Remote Office for peak productivity to mastering virtual communication and collaboration. Stay motivated, competitive, and ensure personal growth as a remote employee. Step into the future with confidence and seize the opportunities of remote work.
ð Unlock the Power of Strategic Human Resource Leadership ð Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces. ð What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience. ð Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team. ð Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success. ï¸ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization. ð¤ Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team. ð Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance. ð The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader. â Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies. ð ï¸ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement. ð¬ Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes. Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits! Enroll today and start your journey toward becoming a Strategic HR Leader! ð⨠Course Curriculum Advanced People Management Culture of Fairness 00:00 Welcoming New Starters 00:00 Mastering Performance Evaluations 00:00 How To Be A Great Listener 00:00 Stupid Things NOT To Say To Your Team 00:00 Your Team Made A Mistake 00:00 Mastering Crucial Conversations 00:00 When to Fire Someone 00:00
Want to learn how to become the star of your corporate organisation? Do you want to learn the secrets behind the promotions at workplaces? Are you aiming excel at your workplace? Are you looking for the reasons of how to become the employee of the month? If yes is your answer, then enrol now and benefit from the course. Description: The corporate world is a place wherein an individual needs to carve out one's approach to get to the higher echelon of the firm's ladder. It is the workplace where the employees face a level of competition to seek praises in the form of promotions or increment. Through this course you will learn about the level of competition that you will have to face as an employee and how will you deal with it to cope up at your workplace. You will also go through the effects of generational differences in management styles and how a generation can become a source of competition. In this course you will learn the necessary skills, knowledge and information of how to become successful in corporate world. Who is the course for? Individuals who are looking for promotion. People who are looking jobs. Individuals who are willing to increase their value at their workplaces. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Become a corporate rockstar course is a useful qualification to possess and would be beneficial for the following careers: Supervisors. Managers. Team leaders. Executives. Staff members. Becomeing a Corporate Rockstar INTRODUCTION 00:30:00 Creating A Positive Competitive Workplace Culture 01:30:00 Analyzing The Time and Energy Tradeoff in high Performance 01:30:00 Using Benchmarking In Setting Performance Targets 01:00:00 How To Show Off Your Strength 00:30:00 Keep Learning And Sharing 01:00:00 CONCLUSION 00:15:00 Corporate Skills You Have To Have A Different Product 00:30:00 Pick A Name 00:30:00 Get People Involved 00:30:00 Catchy Marketing 00:30:00 Be Confident 00:30:00 Review Yourself 00:30:00 Business Management: Corporate Behaviour Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Gain a comprehensive understanding of Internet and computer use policies and their crucial role in today's workplace. Explore the reasons why companies implement these policies and how they impact individuals and organizations. By examining standard policies and monitoring employee behavior, you will learn how to navigate these guidelines effectively. Upon completion, you will be well-prepared to follow and adhere to your company's policies, safeguarding your job and contributing to a more efficient, productive workplace. Learning Objectives Analyze Internet and computer use policies to identify their significance in the workplace.;Compare and contrast the key elements of common Internet and computer use policies.;Evaluate the role of monitoring in enforcing these policies and understand its implications for employees and organizations.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will help you understand how to recruit candidates defining the outcomes of the role and how to draft a job description. You will also gain an understanding of the recruitment channels and metrics by taking this extensive recruitment consultant training course. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Acquire knowledge about the recruitment process Learn how to recruit a candidate Recognise what is the employee value proposition and how to calculate the same Understand various steps for recruitment Know how to define the outcomes from a role Understand how to draft a job description Get an introduction to the recruitment channel and metrics Learn how to conduct a competency based interview Understand how to use the assessment form to compile findings of all assessment tools Learn the best practices of onboarding a new employee in the company Why HR Management: Recruitment, Selection and Onboarding Course right for you? This Applied Behavioural Analysis Course is ideal for those who want to kickstart their career as ABA therapists. This course will give you an overview of the fundamental concepts, rules and techniques of Applied Behaviour Analysis. You will understand how ABA is used to replace troublesome behaviours with alternative, acceptable ones so the person can perform better in their surroundings. This course will also help you understand various rules of ABA and the steps to treat the same. You will understand the generalization in ABA theory and visuospatial skills and language skills to enhance your knowledge about ABA. Upon successful completion of this Applied Behavioural Analysis Course, you will have in-depth knowledge about applied behavioural analysis ABA and will also develop the skills required to become a professional ABA therapist. HR Management: Recruitment, Selection and Onboarding Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Preview What All Will We Cover Recruitment What All Will We Cover in Recruitment and What is Employee Value Preposition Recruitment Defining the Outcomes From a Role Drafting a Job Description Recruitment Channels Recruitment Metrics Selection What All Will We Cover Using Role Plays and Presentations As Selection Tools Using Situational Judgement Tests (SJTs) and Case Studies As Selection Tools How to Conduct a Competency Based Interview (CBI) and a Behavioural Event (BEI) How to Use The Assessment Form to Compile Findings of All Assessment Tools Onboarding How to Onboard a New Employee in The Company Best Practices Who should take this course? This comprehensive HR management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of recruitment. Entry Requirements There are no academic entry requirements for this HR management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This HR management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org