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***24 Hour Limited Time Flash Sale*** Complete Project Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive The Complete Project Management Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our The Complete Project Management Course bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in The Complete Project Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this The Complete Project Management Career Bundle: Course 01: Project Management Masterclass Course 02: Self Confidence & Self Esteem Training Course 03: Coaching and Mentoring Course 04: Critical Thinking & Problem Solving Course 05: Workplace Managerment Training Course 06: Goal Setting & Accomplishment Course 07: Strategic Planning Process Course 08: Six Sigma & Lean Process Course 09:Conflict Management and Crucial Communications Course 10: Corporate Finance Course 11: Change Management Course 12: Decision Making in High Stress Course 13: Communication SKills Masterclass Course 14: Diploma in Management Skills Course 15: Office Skills Course 16: Supervisor Training and Employee Management Course 17: Compliance Manager Course 18: Managing Budgets Course 19: Leadership Styles Course 20: Virtual Team Building & Management Course 21: Business Analysis Course 22: HR and Payroll Administrator Course Course 23: Business Law Course 24: Leadership & People Management Course 25: Ethical Leadership Principles Course 26: Recruitment Consultant Diploma Course 27: Recruitment and Selection Course 28: Organizational Behaviour, HR and Leadership Course 29: People Management Skills Level 3 Course 30: Stress Management Training With The Complete Project Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in The Complete Project Management today and take the first step towards achieving your goals and dreams. Why buy this The Complete Project Management Fundamentals Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our The Complete Project Management Fundamentals Course Training! The Complete Project Management Fundamentals Course premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of The Complete Project Management Fundamentals Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the The Complete Project Management Fundamentals Course. After passing the The Complete Project Management Fundamentals Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This The Complete Project Management Fundamentals Course is ideal for: Students seeking mastery in The Complete Project Management Fundamentals Course Professionals seeking to enhance The Complete Project Management Fundamentals Course skills Individuals looking for a The Complete Project Management Fundamentals Course-related career. Anyone passionate about The Complete Project Management Fundamentals Course Requirements This The Complete Project Management Fundamentals Course doesn't require prior experience and is suitable for diverse learners. Career path This The Complete Project Management Fundamentals Course bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

A comprehensive and detailed course containing premium beginner, intermediate, and advanced level content. Start with the fundamentals and build a strong foundation before gradually studying Excel 2021's advanced features, formulae, and functions that will help you become a master.

This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There’s a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

Level 3 Award in Understanding Assessment: Explore the core principles and practices essential for effective assessment. Enhance your knowledge of assessment methodologies and strategies. Flexible learning with comprehensive support. Enrol now to deepen your understanding! #AssessmentPrinciples #AssessmentPractices #EducationQualification

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

***24 Hour Limited Time Flash Sale*** Office Administration and Performance Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Office Administration and Performance Management Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Office Administration and Performance Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Office Administration and Performance Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Office Administration and Performance Management Career Bundle: Course 01: Office Administration and Performance Management Course 02: Admin, Secretarial & PA Course 03: Team Management Advanced Training Course 04: Strategic Management Training Course 05: Diploma in Operations Management Course 06: Diploma in Project Management Course 07: Diploma in Employee Management Course 08: Meeting Management Online Course 09: Quality Management Course 10: Facilities Management Course 11: Corporate Leadership Training Course 12: Decision Making and Critical Thinking Course 13: HR - Human Resource Administrator Training Course 14: Workplace Productivity Training Course 15: Time Management Course 16: Key Performance Indicators Professional Course 17: Business Etiquette & Professionalism Course 18: Information Management for Beginners Course 19: Document Control and Management Course 20: Email Writing Training Course 21: Public Speaking Course Course 22: UK Employment Law Course 23: Equality, Diversity, and Discrimination Course 24: Cross-Cultural Awareness Course Course 25: Coaching & Mentoring Diploma Course 26: Critical Thinking & Problem Solving Course 27: Corporate Risk And Crisis Management Course 28: Touch Typing Training Course 29: Presentation Skills Course 30: Minute Taking Masterclass With Office Administration and Performance Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Office Administration and Performance Management today and take the first step towards achieving your goals and dreams. Why buy this Office Administration and Performance Management? Free CPD Accredited Certificate upon completion of Office Administration and Performance Management Get a free student ID card with Office Administration and Performance Management Lifetime access to the Office Administration and Performance Management course materials Get instant access to this Office Administration and Performance Management course Learn Office Administration and Performance Management from anywhere in the world 24/7 tutor support with the Office Administration and Performance Management course. Start your learning journey straightaway with our Office Administration and Performance Management Training! Office Administration and Performance Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Office Administration and Performance Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Office Administration and Performance Management course. After passing the Office Administration and Performance Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Administration and Performance Management course is ideal for: Students seeking mastery in Office Administration and Performance Management Professionals seeking to enhance Office Administration and Performance Management skills Individuals looking for an Office Administration and Performance Management-related career. Anyone passionate about Office Administration and Performance Management Requirements This Office Administration and Performance Management doesn't require prior experience and is suitable for diverse learners. Career path This Office Administration and Performance Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Feeling Stuck in Your Career? The Human Resource Management (HR) & Office Skills - 30 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Human Resource Management (HR) & Office Skills bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Human Resource Management (HR) & Office Skills - 30 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Human Resource Management (HR) & Office Skills bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Human Resource Management (HR) & Office Skills - 30 Courses bundle on your job life and career growth! This Human Resource Management (HR) & Office Skills - 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: HR Management Course Course 02: Complete Guide to HR System Course 03: HR - Human Resource Administrator Training Course 04: Employee Onboarding Course 05: Recruitment Consultant Course 06: Safer Recruitment Training Course 07: Certificate in HR Audit Course 08: UK Employment Law Course 09: Virtual Interviewing for HR Level 4 Course 10: Resourcing and Managing Talent Course Course 11: HR Technology Implementation: Preparing Your Team for Success Course 12: Key Performance Indicators Professional Course 13: Goal Setting Masterclass Course 14: Office Administration Course 15: Organisation & People Management Course 16: Internal Audit Skills Diploma Course 17: Build HR Dashboard using Excel Course 18: Organizational Behaviour, HR and Leadership Course 19: Fundamentals of Excellent Leadership Course 20: Workplace Productivity Training Course 21: Team Management Course 22: Influencing and Negotiating Course 23: Recruitment: IT Basics for IT Recruiters Course 24: Equality, Diversity and Discrimination Course 25: Cross-Cultural Awareness Training Course 26: Diversity Training - Online Course Course 27: Conflict Resolution Course 28: Crisis Communication for HR Course 29: Corporate Risk And Crisis Management - Online Course Course 30: Communicate and Work With People From Other Culture What will make you stand out? Upon completion of this online Human Resource Management (HR) & Office Skills - 30 Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this Human Resource Management (HR) & Office Skills Bundle After successfully completing the Human Resource Management (HR) & Office Skills bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Human Resource Management (HR) & Office Skills Bundle The online test with immediate results You can study and complete the Human Resource Management (HR) & Office Skills bundle at your own pace. Study for the Human Resource Management (HR) & Office Skills bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Human Resource Management (HR) & Office Skills - 30 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Human Resource Management (HR) & Office Skills bundle, a comprehensive, complete collection of 30 courses. Each course in the Human Resource Management (HR) & Office Skills bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Human Resource Management (HR) & Office Skills bundle offers the flexibility and convenience to learn at your own pace. Make the Human Resource Management (HR) & Office Skills package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource Management (HR) & Office Skills - 30 Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with the Human Resource Management (HR) & Office Skills bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Human Resource Management (HR) & Office Skills bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Human Resource Management (HR) & Office Skills bundle. Learn on your schedule, in the comfort of your home - the Human Resource Management (HR) & Office Skills bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Human Resource Management (HR) & Office Skills bundle. Certificates CPD Certificates Digital certificate - Included

In a heart-pounding moment during a fire hazard, screams fill the air, flames flicker in the corner, and panic threatens to grip everyone. This is where you, the fearless Fire Warden, step up. This Level 5 Diploma in Fire Warden Training equips you with the knowledge and skills to be cool-headed amid chaos, ensuring the safe and swift evacuation of everyone in your care. This fire warden course helps to turn you into a leader in action. The fire warden training program teaches you about the Fire Triangle that fuels any blaze. You'll master risk assessments, becoming a fire warden for potential hazards lurking in every corner. Learn to decipher fire plans and safety arrangements, understanding your role as a Fire Warden like never before. Become the beacon of hope in a fiery crisis. Be more than just an employee, but a life-saver, a strategist, a Fire Warden. Enrol now and become the fire warden that makes a difference! Package Details Specialised Fire Warden training modules in an online format. Dynamic, user-friendly online learning environment. Constant access to fire warden materials and learner assistance. Learn using any smart device, adaptable to your lifestyle. Designed for future safety managers and interested students. Commitment to an engaging fire warden educational experience. Learning Outcomes Master skills in fire warden and safety procedures. Competent to initiate your fire warden safety consultancy. Teach others about fire safety, fostering community awareness. The fire warden certificate adds significant value to your profile. Elevate your fire warden career in safety management. Level 5 Diploma in Fire Warden Training Module 01: Fire Warden Safety An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: The Fire Plan and Safety Arrangements Module 05: Fire Evacuation Procedures and Strategies Module 06: Personal Emergency Evacuation Plans Certificate of Achievement CPD Accredited Certificate Upon finishing the Fire Warden Training course, receive a CPD Accredited Certificate. Options include an instant PDF for £4.79 or a physical copy for £9.99. We ensure our fire warden course stays relevant and up-to-date, and recommend annual updates even though the certificate does not expire. Endorsed Certificate of Achievement from the Quality Licence Scheme Graduates of the Fire Warden Training course will be awarded an endorsed Certificate of Achievement from the Quality Licence Scheme. To celebrate your success, this fire warden certificate can be ordered for free and mailed to you. A postage charge of £10 is required for international deliveries. Endorsement The Fire Warden Training course has earned the endorsement of the Quality Licence Scheme for its outstanding non-regulated educational content and training standards. As a UK authority on training quality, the QLS confirms that this course meets rigorous educational criteria in fire safety training. Who is this course for? Level 5 Diploma in Fire Warden Training Facility Managers Safety Officers Building Managers Corporate Professionals Health and Safety Representatives Event Organisers Emergency Response Teams Requirements Level 5 Diploma in Fire Warden Training To enrol in this Level 7 Advanced Diploma in Microsoft Power BI, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Fire Warden Training Fire Safety Officer: £25,000 to £40,000 per year Health and Safety Manager (with a focus on fire safety): £30,000 to £50,000 per year Emergency Response Coordinator: £28,000 to £45,000 per year Fire Prevention Specialist: £30,000 to £45,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Register on the Care Home General Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Care Home General Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Care Home General Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Care Home General Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Health and Social Care Introduction to Health and Social Care 00:18:00 Module 02: Goals of Care Goals of Care 00:14:00 Module 03: Planning Care With the Individual in Need Planning Care With the Individual in Need 00:23:00 Module 04: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:51:00 Module 05: Concept Care Mapping Concept Care Mapping 00:21:00 Module 06: Implementing and Evaluating the Care Plan Implementing and Evaluating the Care Plan 00:24:00 Module 07: Advance Care Planning Advance Care Planning 00:26:00 Module 08: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:34:00 Module 09: Motivation and Counselling Motivation and Counselling 00:21:00 Module 10: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:22:00 Module 11: Maintaining Medical Records Maintaining Medical Records 00:24:00 Module 12: Confidentiality and Record-Keeping Confidentiality and Record-Keeping 00:15:00 Mock Exam Mock Exam- Care Home General Manager 00:20:00 Final Exam Final Exam- Care Home General Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Health and social care remain a top priority in the UK, particularly for the current pandemic, and staff are always needed to assist the sick and socially disaffected. Worldwide every employer is required by law to monitor their employees' health and social care. Every employee at every level and management, team leaders, and business owners should be aware of the most important health and safety fundamentals. Our Health and Social Care course provides an excellent introduction to working in care and broadens your understanding of working with people of all ages. The Health and Social Care course includes basic human development, legislative frameworks and protocols, how care is accessed and delivered in the UK, and core approaches to service users. By the end of this Health and Social Care course, you will be confident enough to take the next step on the career ladder, as you will learn everything you need to know to successfully work in a care setting and provide assistance to those with a wide range of needs. Learning Outcomes By the end of the Health and Social Care Bundle course, the learner will be able to: Understand Equality, Diversity and Rights in Health and Social Care. Understand Human Growth and Development. Understand safeguarding in Health and Social Care. Why Choose Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Health and Social Care Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Benefits of Health and Social Care Course Course 01: Health and Social Care Course 02: Diploma in Health and Wellbeing Course 03: Level 4 Early Years Course >> Other Benefits of Health and Social Care Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Health and Social Care course] Course Curriculum of Level 3 Award in Health and Social Care Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care >> ------------- << Assessment Method After completing each module of the Health and Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Social Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is designed for individuals who want to work in Health and Social Care or who are already working in health and social care and are looking to reinforce their knowledge. Requirements There are no specific requirements for this Health and Social Care Bundle course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Health and Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Individuals who wish to pursue a career in the Health and Social Care industry should take this course. Popular job roles include Senior Care Assistants, Support Workers, key workers in residential settings, domiciliary services, and day services. Certificates Certificate of completion Digital certificate - Included