5090 Employee courses delivered Online

Super Saver Offer! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Employment Law Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Employment Law at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Why Prefer This Employment Law Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Employment Law course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Course. Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Employment Law at QLS Level 5exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Employment Law Course Right for You? Anyone interested in learning more about this subject should take this Employment Law course. This Employment Law will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Employment Law course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Employment Law program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Employment Law course allows you to study at your own speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire Employment Law course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates Certificate of completion Digital certificate - £10 Diploma in Employment Law at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Employment Law at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

QA Level 2 Award In Health And Safety In The Workplace (RQF) Health and Safety Training Courses QA Level 2 Award In Health And Safety In The Workplace (RQF) Course Contents: Roles and responsibilities of employers and employees Health and safety laws Risk assessments and risk control hierarchy Identifying and controlling risks from common workplace hazards, including: Slips, Trips and Falls Manual Handling Fire Working from Height Electricity Hazardous Substances Workplace conditions Ergonomics Equipment Noise and vibration Transport and vehicles Violence Smoking, alcohol and drugs Stress Procedures for responding to accidents and incidents Recording incidents, accidents and ill health Benefits of this course: In 2023/24, 1.7 million people suffered from a work-related illness 600,000 sustained a non-fatal injury 138 People lost their lives 776,000 Workers suffered from work-related stress, depression or anxiety The estimated cost of injuries and ill health last year was £21.6 billion 33.7 million working days, or 140,417 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk This QA Level 2 Award in Health and Safety in the Workplace (RQF) course helps employees gain an understanding of health and safety issues and their own role within that Accredited, Ofqual regulated qualification: This Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is an excellent way to make sure you and your employees are trained in Health and Safety. The Ofqual Register number for this course is 603/2687/6

QA Level 2 Award In Principles Of Risk Assessment (RQF) Face to Face: One-day course Virtual Classroom: Spread over 3 sessions of 2½ hr duration Don't run risks with the safety of your people - it will cost you a lot more when things start to go wrong... Risk Assessments are vital for Health and Safety, and vital for the whole process Course Contents: Main causes of Work-related Fatalities, Injuries and ill health Moral, Legal and Economic Reasons for Preventing Accidents and ill health at Work Key Terms associated with Risk Assessments in Health and Safety at Work:AccidentNear MissAccident TriangleHazardRiskRisk AssessmentSuitable and SufficientCompetence The Role of Risk Assessments in Accident and ill Health Prevention Legal Requirements for Risk Assessments Importance of Personal hygiene Basic Process for Undertaking a Risk Assessment The Five Steps of a Risk Assessment Benefits of this course: In 2020/21, a whopping 1.7 million people suffered from a work-related illness 441,000 of those sustained an injury 142 People, plus 60 members of the public, lost their lives... The estimated cost of injuries and ill health was £15 billion 28.2 million working days, or 108,045 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk Our QA Level 2 Award in Principles of Risk Assessment (RQF) course is ideal for all employees, helping them to create a better understanding of health and safety issues and risk assessments Accredited, Ofqual regulated qualification: QA Level 2 Award in Principles of Risk Assessment (RQF) training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Principles of Risk Assessment certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained appropriately.The Ofqual Register number for this course is 603/0857/9

Are you someone who is aiming to become part of the executive team? Do you want to learn how become an executive manager? Do you want to know what your next step to becoming on top of the team? If these are concerns, then this diploma will surely answer your questions! Description: In today's mind-boggling, quick paced, aggressive condition, executives must be skilled at moving rapidly to fabricate new initiative capacities. The Diploma in Executive Management is intended to build the business abilities and initiative capacities of directors who lead key divisions of their organizations and try to be among top authority in their associations. This course will adopt a strategy to get used to, consolidating addresses, gathering discourse, contextual investigation, pretending, grounds organizing openings, and a methodology re-enactment to give real life situations and knowledge that will give you chances to apply what you learned. Furthermore, this diploma course will help you improve your leadership capacities by helping you to think faster and all the more inventively about current focused techniques and arrangements. You will also develop comprehension of authoritative elements to enhance the outline and usage of new activities and stay away from dangerous arguments. To be able to put your insight and abilities under serious scrutiny in a custom system recreation that consolidates program content, manageability issues, and cooperation. Lastly, this course is intended for you to learn and give the students an opportunity to investigate issues on business and social limits and engage in social exercises that will be helpful to become an effective executive. Who is the course for? Professionals or employees aiming to become part of the executive board in their companies Businessmen and anyone who wants to learn about executive management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Executive Management is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Consultant Business Development Specialist Business Reporter Business Statistician Economist Sales Specialist Supervisors And much more! Executive Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Management of Managers Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Management 00:20:00 Final Exam Final Exam- Diploma in Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn Python OOP language used diversely in applications like data science, game/web development, machine learning, and AI. This course provides all you need to master OOPs like classes, objects, data abstraction, methods, overloading, and inheritance. The course primarily aims to help you tackle complex programming and use OOP paradigms efficiently.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The English for Healthcare Assistant online course is a comprehensive program designed to help healthcare assistants improve their English language skills. This English for Healthcare Assistant course covers a wide range of topics, including medical vocabulary, communication techniques, and cultural competency. With this English for Healthcare Assistant online course, healthcare assistants will be able to better understand and communicate with patients, colleagues, and supervisors. This English for Healthcare Assistant course comes with a FREE PDF certificate upon completion, which can be added to your CV or resume to demonstrate your commitment to professional development and your proficiency in the English language. The English for Healthcare Assistant course covers the following topics: Medical Vocabulary Communication Techniques Cultural Competency Patient-Provider Interactions Reading and Interpreting Medical Documents Conversation and Dialogue Practice By taking this English for Healthcare Assistant course, you will be able to: Understand and use medical vocabulary effectively Communicate effectively with patients, colleagues, and supervisors Read and interpret medical documents with confidence Enhance your cultural competency when working with patients from diverse backgrounds Enrol now to improve your English language skills and advance your career in the healthcare industry. Gifts Courses with this English for Healthcare Assistant: Course 01: Healthcare Assistant Diploma Course 02: Phlebotomy Training *** Course Curriculum of the English for Healthcare Assistant course*** Module 01: Human Body Vocabulary with Pictures Introduction to human body vocabulary, featuring visual aids to enhance understanding of anatomical terms and concepts. Module 02: Equipment, Instruments and Lab Tests Overview of medical equipment, instruments, and common laboratory tests, including their purposes and proper usage. Module 03: Acronyms and Abbreviation Explains frequently used medical acronyms and abbreviations, essential for efficient communication in healthcare settings. Module 04: Digestive System Covers the anatomy and functions of the digestive system, including common disorders and diagnostic procedures. Module 05: Cardiovascular System Focuses on the cardiovascular system, detailing the heart, blood vessels, and circulatory processes. Module 06: Blood and Immunity System Explores the components and functions of the blood and immune system, emphasizing their roles in health and disease. Module 07: Respiratory System Introduction to the respiratory system, including anatomy, physiology, and common respiratory conditions. Module 08: Musculoskeletal System Discusses the musculoskeletal system, covering bones, muscles, joints, and their roles in movement and support. Module 09: Central Nervous System Overview of the central nervous system, including the brain, spinal cord, and neurological functions. Module 10: Professional Communication and Behaviour Highlights the importance of professional communication and behaviour in healthcare, focusing on effective interaction with colleagues and patients. Module 11: Interviewing Techniques Teaches essential interviewing techniques for gathering accurate patient information and building rapport. Module 12: Adapting Communication to a Patient's Ability to Understand Provides strategies for modifying communication methods to suit patients' comprehension levels, ensuring clear and effective information exchange. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the English for Healthcare Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Human Body Vocabulary with Pictures 21:03 1: Module 01: Human Body Vocabulary with Pictures Preview 21:03 Module 02: Equipment, Instruments and Lab Tests 13:56 2: Module 02: Equipment, Instruments and Lab Tests 13:56 Module 03: Acronyms and Abbreviation 22:59 3: Module 03: Acronyms and Abbreviation 22:59 Module 04: Digestive System 11:47 4: Module 04: Digestive System 11:47 Module 05: Cardiovascular System 11:15 5: Module 05: Cardiovascular System 11:15 Module 06: Blood and Immunity System 07:40 6: Module 06: Blood and Immunity System 07:40 Module 07: Respiratory System 08:11 7: Module 07: Respiratory System 08:11 Module 08: Musculoskeletal System 08:22 8: Module 08: Musculoskeletal System 08:22 Module 09: Central Nervous System 07:30 9: Module 09: Central Nervous System 07:30 Module 10: Professional Communication and Behaviour 13:03 10: Module 10: Professional Communication and Behaviour 13:03 Module 11: Interviewing Techniques 22:06 11: Module 11: Interviewing Techniques 22:06 Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 12: Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 Assessment (Optional) 15:00 13: Assessment 15:00 Order Your Certificate 02:00 14: Order Your CPD Certificate 01:00 15: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This English for Healthcare Assistant course is suited for those who are Interested in pursuing a career in this sector. Committed to improving their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this English for Healthcare Assistant course. Career path This English for Healthcare Assistant course will help you to excle your career in following fields, as well as in the United Kingdom, the average yearly salary for healthcare professionals is as follows: Healthcare Assistant: £23,000 Nurse: £35,000 Doctor: £90,000 Medical Translator: £32,000 Medical Researcher: £45,000 Medical Sales Representative: £45,000 Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Payroll Management Course will enable you to understand the UK payroll system thoroughly. You will learn how to find software per HMRC Brightpay, install Brightpay, add employees and understand monthly schedules in detail. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is manual payroll in the UK Payroll System Understand what is benefits in kind Learn how to install Brightpay Know how to find software per HMRC Brightpay Learn how to add employees to Brightpay Understand what is Payroll settings Get familiar with terms such as Directors NI, reports, RTI submissions, 102 schedules, and AEO Learn what is Paye tax, NI2, Pensions, payslips, and journal entries Understand what is total photo scenario and computeEntry Requirements rised systems Why Payroll Management Course right for you? This comprehensive online course is beneficial for those who want to understand how the UK Payroll system works, what is manual payroll, benefits in kind, computerised systems and total photo scenarios. This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. By the end of this Payroll course online, you will have a deep knowledge of Paye, Tax, NI, Brightpay, and the UK Payroll System. You will also be equipped with a thorough understanding of Directors NI, Reports, HMRC pay, RTI submissions, coding notices, Leavers, AEO, and much more, by taking this payroll qualifications online course. Payroll Management Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Module 01: Introduction To Payroll Management Introduction to the Course and Instructor An Overview of Payroll Module 02: The UK Payroll System Running the Payroll - Part 1 Running the Payroll - Part 2 Manual Payroll Benefits in kind Computerised Systems Total Photo Scenario Explained Module 03: Brightpay Find Software Per HMRC Brightpay Installing Brightpay Add a New Employee Add 2 More Employees Payroll Settings Monthly Schedule - Lana Monthly Schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices Journals 102 Schedule AEO Payroll run for Jan & Feb 2018 Leavers - p45 End of Year p60 Brightpay conclude Module 03: Brightpay PAYE TAX NI2 Pensions Online calculators Payslips Journal entries Module 04: Paye, Tax, NI PAYE TAX NI2 Pensions Online calculators Payslips Journal entries Module 04: Paye, Tax, NI Conclusion and Next Steps Who should take this course? This engaging online payroll course UK is suitable for those who want to dive deep into the UK payroll system and understand how it works or anyone who wants to pursue a career in the payroll management system. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This payroll administrator course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Please contact us for more information. Check out our Accounting, Finance and Payroll Management Online Training Bundle Course to propel your career in Xero accounting, finance and payroll management. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is this Payroll Management Course About? This course is about how payroll works in the UK, how to calculate payroll, and more. It will give you overall insight into the payroll system. What Does Payroll Management Refer to? The payroll management system oversees employees' salaries, wages and deductions. It ensures proper financial records of the employees of the business. Do you need qualifications to do payroll? Well, experience in payroll isn't essential, a background in bookkeeping and accounts can enhance your job prospects. Who will be benefited from this course? Any individual will benefit from this course. However, HR Professionals, accountants, and anyone directly interacting with managing employees must do this course to acquire this skill. How can I Improve my skills? If you want to improve your skills, you should get a recognised qualification, training and supervisory experience. Our Lead Academy's paycheck management course can provide all these online. Enrol now. What is the highest position in payroll? CPP designation is mainly preferred in such jobs. This is an organisation's most senior payroll position, regardless of the title. Can I access the course material after completing my course? You can access the course material for 1 year with the help of a username and password. You just need to log into your account with the username and password. Can I order a replacement certificate if I lose my certificate? If you require a replacement for your certificate, you can order again from the following link: Order Your Certificate Or please contact our dedicated customer support team via info@lead-academy.org. Will I get access to the Course if my location is outside the UK? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses.

This Course at a Glance Understand the benefits associated with managing risks at work Demonstrate the various legislation that applies to working safely at work Define hazard and risk and outline the difference between them Know what control measures should be taken to eliminate risks and hazards Identify the common workplace hazards and know how to deal with each one Know how to improve safety performance within workplaces Understand how to protect the environment from these risks and hazards Know how to carry out effective risk assessments and emergency planning Working Safely Training Course Overview Health and safety are one of the few areas where the law imposes explicit duties on both employers and employees to ensure the workplace complies with the approved health and safety standards. A safe and healthy workplace may reduce injury and illness expenses, absenteeism and turnover, increase productivity and quality, and boost employee morale. Therefore, it is extremely important for every business regardless of its size or working condition, to implement effective Working Safely Training to ensure that your workforce is capable of working safely and without posing danger to themselves or others around them. Each year, 2.3 million women and men die as a result of work-related accidents or diseases, according to the International Labour Organization (ILO), equating to about 6000 deaths every day. This course can aid you in ensuring that your employees are well-trained to operate safely and without hurting themselves or others around them, thus reducing the likelihood of such workplace mishaps that can result in tragic accidents. This Working Safely Training Course is designed to help you recognise the hazards and risks that exist in the workplace and take steps to mitigate them through effective risk assessments and preventative actions. This course provides a concise insight into the methods for improving safety performance as well as the methods of protecting the environment. It also covers ways to create a safer, more productive work environment including other topics such as asbestos awareness, fire safety, working at heights, COSHH, PPE and much more. Upon successful completion of this course, you will be able to implement effective safety procedures and measures within your workplace that comply with the approved Health and Safety laws. Who should take this course? Whether you are an employer or supervisor responsible for planning, supervising or managing the health and safety of your workforces at construction sites or simply looking to gain knowledge and skills to keep yourself safe at work, this Working Safely Training Course Online will set you up with the appropriate skills and knowledge required to evaluate effective ways to reduce the risk of injury or accident. This training is not limited to employers, employees, or a certain industry. It rather pertains to a wide range of industries, reaching out to any audience interested in learning more about workplace health and safety. Entry Requirements There are no academic entry requirements for this Working Safely Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Working Safely Training Course Online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introducing Working Safely Module 2: Defining Hazard and Risk Module 3: Identifying Common Hazards Module 4: Improving Safety Performance Module 5: Protecting the Environment Module 6: Final Assessment Module 7: Hazard Perception Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will learn various strategic HR practices and various essential skills for talent acquisition, employee development and workplace management. With this course, you will become a skilled HR professional capable of driving organisational success through effective HR strategies. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know strategic human resource management Understand global human resource management Learn the processes in human resource management Learn the skills required for HR professionals Understand the scope of human resource management Know the role of HRM in performance management Gain knowledge of Human resource planning Understand human resource information system Learn useful tips required for effective HRM Know various retention strategies Why HR Management Course right for you? This comprehensive HR management course is ideal for those who want to gain deep knowledge in human resource management, performance management, hiring strategies, various retention strategies, and steps to manage employee's performance. You will learn strategic HRM, global HRM and tips for effective HRM. In addition, this comprehensive course will help you understand human resource planning, management of contractors, and human resource information systems. By the end of the course, you will have a thorough understanding of the HR scope, processes, skills required to become an HR manager, and the role of HRM in performance management. Why HR Management Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum What is HRM What is HRM Define HRM Define HRM Scope of HRM Scope of HRM Processes in HRM Processes in HRM Skills of HR Professionals Skills of HR Professionals HRM & Performance Management HRM & Performance Management Hiring Strategies Hiring Strategies Various Retention Strategies Various Retention Strategies Human Resource Planning Human Resource Planning Managing Employee's Performance Managing Employee's Performance Management of Contractors Management of Contractors Strategic HRM Strategic HRM Global HRM Global HRM HR Information System HR Information System Tips for Effective HRM Tips for Effective HRM Who should take this course? This comprehensive HR management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of human resource management. Entry Requirements There are no academic entry requirements for this HR management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This HR management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org