4311 Employee courses delivered Online

GDPR - Your Passport to Data Privacy's Evolving Landscape! The digital realm hums with the constant exchange of information, and safeguarding it has become paramount. The EU's General Data Protection Regulation (GDPR) stands as a cornerstone in this data-driven era, empowering individuals with control over their personal information and dictating responsible business data handling. Mastering its intricacies unlocks a wealth of opportunities in this burgeoning field. Consider these staggering figures: the UK data protection market alone is forecast to reach a staggering £8.8 billion by 2025, fuelled by the ever-growing need for GDPR compliance expertise. This translates to a thriving job market ripe for savvy individuals with the necessary knowledge. Empower yourself, safeguard data, and unlock your potential in the ever-evolving world of data privacy. Enrol in the GDPR Certificate course today and take your first step towards a rewarding career in this crucial domain. You will Learn The Following Things: Grasp the core aim and guiding principles of the GDPR. Navigate the nuances of data processing, consent mechanisms, and individual rights. Understand the roles and responsibilities of data controllers and processors. Implement robust data security measures to safeguard personal information. Fulfil the obligations of processors under the GDPR framework. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this GDPR Certificate. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the GDPR Certificate course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Business owners and managers: Ensure your enterprise confidently navigates GDPR compliance. Data protection professionals: Enhance your skillset and stay ahead of the curve in this dynamic field. IT Specialists: Deepen your understanding of data security best practices. Marketing and Sales Professionals: Gain essential knowledge for responsible data-driven campaigns. HR Professionals: Equip yourself to handle employee data with utmost accuracy and compliance. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the GDPR Certificate course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Data Protection Officer: £45K to £75K/year. GDPR Consultant: £35K to £55K/year. Privacy Analyst: £30K to £45K/year. Information Security Specialist: £28K to £40K/year. Compliance Manager: £40K to £60K/year. Course Curriculum Module 01: GDPR Aim Module 01: GDPR Aim 00:30:00 Module 02: GDPR Definition and Principles Module 02: GDPR Definition and Principles 00:30:00 Module 03: Processing, Consent and Subject Rights Module 03: Processing, Consent and Subject Rights 00:30:00 Module 04: Data Controller, Security and Processor Obligations Module 04: Data Controller, Security and Processor Obligations 00:30:00

This comprehensive .NET Core course will provide a strong foundation in clean architecture, SOLID principles, and help implement the CQRS and Mediator patterns. You will also learn to build and consume APIs in a Blazor WebAssembly application. The course content is fully compatible with .NET 6 and .NET 7, ensuring you are up-to-date with the latest version.

This beginner's level course on Pandas acquaints you to the data analysis fundamentals using Pandas library and working with Pandas primary data structures, Series and DataFrame. Learn all about data input using indexing and filtering, data preprocessing, and handle missing values and duplicate rows to transform your data more efficiently with the help of this hands-on course.

***Celebrate New Year and Save on your next Purchase!*** This Cleaning Course has been designed and developed by cleaning industry specialists who have been in the business for years. You'll get easy to understand lessons, and you will gain valuable insights into the world of Cleaning. Do you wish to improve your Cleaning skills and abilities? If the answer is yes, you've found the proper course. By acquiring Cleaning abilities, you will be able to produce the greatest results possible thanks to our thorough training on the subject. Join today, be skilled, learn with positive energy and enthusiasm, create an excellent career in Cleaning using your full potential! Develop a thorough understanding of Cleaning and realise your full potential in this field. With the help of this cleaning diploma programme, you can develop the skills necessary for a vocation in high demand. Who doesn't enjoy a tidy environment? Because it keeps your intellect sharp, increasing your efficiency. Learn about potential risks, standardised procedures, and the sanitisation and sanitation process by enrolling in the Advanced Diploma in Cleaning course right away. In this course, you can also thoroughly understand the various cleaning tasks and professional cleaning operations. So join us today to learn, apply, and practise cleaning for a healthy environment. Why then wait any longer? Join us to advance your career and establish yourself as the best-skilled employee at your place of employment! Gain an incredible e-learning experience while learning at your own pace. Advanced Diploma in Cleaning Course Learning Outcomes: By the end of this course, learners will be expected to: Get a thorough introduction to a career, including the average working hours, compensation, and working environment of a cleaner. Learn about the specific tools, supplies, and attire that cleaners wear. Recognise the procedures they must follow in cleaning a bathroom effectively. Learn about cleaning workplaces, including common spaces like restrooms, elevators, hallways, and walkways. Know how to handle irregular trash when washing. Anticipate frequent washing issues and ensure customer happiness. Advertise online and other marketing strategies for their cleaning company. Key Highlights for Cleaning Course: Developed by industry experts Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive Cleaning course with audio voiceover 100% online and self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Lifetime access & update without any limits Unlimited Retake Exam and premium support for life Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning satisfaction guarantee Covers to explore multiple job positions One-stop solution for entrepreneurs and Jobseekers Fastest growing sector Boost your salary on program completion Learn from diligent experts Interactive curriculum with real-time challenges Expert-verified response for quality education So, You should not wait too long. Now is the time to enrol! Advanced Diploma in Cleaning Course Curriculum: Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5: Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7: Office Cleaning Module 8: Cleaning External Surfaces and Areas Module 9: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Cleaning course is for anyone interested in learning about or working in Cleaning. Requirements This Cleaning course has no requirements. Career path The Cleaning course will enable you to get hired in Cleaning-related jobs. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get a CPD Accredited Hardcopy Certificate For £9.99. After passing the assessment of this Cleaning course, you can get a hardcopy certificate for just £9.99. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

***Celebrate New Year and Save on your next Purchase!*** < Up to 94% Off for the Quantity Surveying course! Enrol before the offer ends! > Are you thinking about a career in construction and want to know more about the legal and financial implications of construction projects? Become an expert in quantity surveying's essentials with this comprehensive Quantity Surveying course. So, grab this opportunity to become an expert in the construction field with our Quantity Surveying course, which is fully online based. Quantity surveyors are involved in the cost, financial, and contract management of construction projects from inception to demolition and/or deconstruction in order to provide the best value to clients. You will be expected to assist in estimating prices, quantities, and project schedules, as well as communicate this information to clients in your capacity as a quantity surveyor. In order to keep a project moving forward, you will communicate with numerous different teams. With the help of this course, you will be aware of all the task of a quantity surveyor mentioned and be able to perform these successfully. In this course, you will learn how to create field reports and plan cost analysis. Furthermore, you will explore how to analyse budgets versus revenues over time to find out anticipated profits/losses for a project and interpret site documentation, selecting appropriate specifications for construction. After completing this course, You can confidently and competently deliver Quantity Surveying services You'll be an expert in cost management You will be able to identify Potential Risks and handle such situations You'll be able to generate blueprints and site documentation, as well as successfully carry out plans You'll be knowledgeable and skilled enough to operate a firm linked to quantity surveying on your own Along with the Quantity Surveying course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee So, without any further ado, get started now. The faster you learn, the sooner you can start building your career in Quantity Surveying. This course is crafted in a way to exhibit your knowledge of this subject at many levels, from basic to in-depth. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Quantity Surveying and explore the key topics such as Quantity Surveying Measurement, cost management, how to handle Potential Risks and learn the Regulation and Control measures of quantity surveying. Additionally, by registering for this course simply once, you will receive all the contents and modules for the rest of your life. So enrol now and take one step towards your dream career. Course curriculum An Introduction Development of the Quantity Surveyor Quantity Surveying Measurement Cost Management Pricing and Operational Estimation Contract Management and Tendering Procurement and Bill Preparation Predicting Potential Risk and Management Regulation and Control Report Writing Certificate of Achievement After successfully completing this Quantity Surveying course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for people who are interested in this topic and want to expand their knowledge and build a career in the construction engineering sector. You can attend the course if you are a student, an enthusiast or a Employee / Employer Manager / Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Your dream career is what this specialised Quantity Surveying course is all about assisting you with. With this course, you can explore the following careers: Quantity Surveyor Managing Quantity Surveyor Project Quantity Surveyor Chartered Quantity Surveyor Associate Quantity Surveyor Consultant Quantity Surveyor Marine Surveyor Certificates Certificate of completion Digital certificate - Included Free CPD Accredited PDF Certificate. Certificate of completion Hard copy certificate - Included Free CPD Accredited Hardcopy Certificate. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Climate Change Climate change is a global phenomenon of climate transformation characterised by changes in the planet's normal climate (temperature, precipitation, and wind) that are primarily caused by human activities. The unbalanced weather on Earth threatens the sustainability of the planet's ecosystems, as well as humanity's future and the global economy's stability. Children and young people are bearing the brunt as humanitarian action falls short of addressing the climate crisis. They make up half of the world's population but are the least responsible for greenhouse gas emissions, deforestation, and other environmentally hazardous practices. The Earth's climate is changing faster than at any time in modern civilization's history. Everyone can make a difference and contribute to a more sustainable future for the coming generations. This exclusive Climate Change course will teach you everything you need to know about climate change principles so you can drive positive change and become a "greener" employee or homeowner. The purpose of this Climate Change course is to focus on the study of environmental awareness and carbon footprint reduction in a variety of workplaces and individual lifestyles. This course provides breadth and depth of analysis by incorporating a fundamental core of knowledge that is relevant and applicable across a wide range of industries. This qualification explores the nature of climate change as well as the role that individuals, businesses, and other organisations can play in reducing carbon emissions. This level 2 Certificate in Understanding Climate Change and Environmental Awareness course prepares individuals to be positive change agents in the workplace and at home. Learning Outcomes After completing this Climate Change course, learner will be able to: Gain a thorough understanding of the environment, the benefits and the challenges. Understand in-depth knowledge about global warming and climate change. Understand sustainability and sustainable development Gain a solid understanding of the role of industry in protecting the environment Understand resource efficiency and waste management Why Choose Climate Change Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diet and Nutrition - Level 1 developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Climate Change and Environmental Awareness. Main Course: Level 5 Hospitality Management Free Courses: Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course 01: COSHH Training Course 02: Asbestos Awareness Training Course 03: Substance Misuse ***Others Benefits of this Climate Change Course Online Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Climate Change course] Course Curriculum Of Climate Change Module 01: Understand climate change, sustainability and environmental protection Understand the environment, the benefits and the challenges Understand global warming and climate change Understand sustainability and sustainable development Module 02: Understand industry and the environment Understand the role of industry in protecting the environment Module 03: Understand resource efficiency and waste management Understand how to reduce the environmental impact of organisations and individuals Understand how to reduce energy consumption and carbon emissions Understand water efficiency Assessment Method After completing each module of the Climate Change Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Climate Change course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Climate Change course is ideal for anyone who wants to work in a role that can drive positive change and assist their organisation in becoming more environmentally friendly by understanding climate change. Requirements Climate Change There are no specific requirements for this Climate Change course because it does not require any advanced knowledge or skills. Career path After completing this This Climate Change course, you may able to pursue a variety of promising career opportunities.

Climate change is a global phenomenon of climate transformation characterised by changes in the planet's normal climate (temperature, precipitation, and wind) that are primarily caused by human activities. The unbalanced weather on Earth threatens the sustainability of the planet's ecosystems, as well as humanity's future and the global economy's stability. Children and young people are bearing the brunt as humanitarian action falls short of addressing the climate crisis. They make up half of the world's population but are the least responsible for greenhouse gas emissions, deforestation, and other environmentally hazardous practices. The Earth's climate is changing faster than at any time in modern civilization's history. Everyone can make a difference and contribute to a more sustainable future for the coming generations. This exclusive level 2 Certificate in Understanding Climate Change and Environmental Awareness course will teach you everything you need to know about climate change principles so you can drive positive change and become a "greener" employee or homeowner. The purpose of this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is to focus on the study of environmental awareness and carbon footprint reduction in a variety of workplaces and individual lifestyles. This course provides breadth and depth of analysis by incorporating a fundamental core of knowledge that is relevant and applicable across a wide range of industries. This qualification explores the nature of climate change as well as the role that individuals, businesses, and other organisations can play in reducing carbon emissions. This level 2 Certificate in Understanding Climate Change and Environmental Awareness course prepares individuals to be positive change agents in the workplace and at home. Learning Outcomes After completing this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, learner will be able to: Gain a thorough understanding of the environment, the benefits and the challenges. Understand in-depth knowledge about global warming and climate change. Understand sustainability and sustainable development Gain a solid understanding of the role of industry in protecting the environment Understand resource efficiency and waste management Why Choose level 2 Certificate in Understanding Climate Change and Environmental Awareness Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diet and Nutrition - Level 1 developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Climate Change and Environmental Awareness. ***Others Benefits of this Course Online Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the level 2 Certificate in Understanding Climate Change and Environmental Awareness course] Course Curriculum Of level 2 Certificate in Understanding Climate Change and Environmental Awareness Module 01: Understand climate change, sustainability and environmental protection Module 02: Understand industry and the environment Module 03: Understand resource efficiency and waste management >>--------------------<< Assessment Method After completing each module of the Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is ideal for anyone who wants to work in a role that can drive positive change and assist their organisation in becoming more environmentally friendly by understanding climate change. Requirements There are no specific requirements for this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course because it does not require any advanced knowledge or skills. Career path After completing this This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, you may able to pursue a variety of promising career opportunities.

Playing is a natural and enjoyable way for kids to stay active, healthy, and happy. Freely chosen play promotes the healthy development of children and adolescents. From birth until they are teenagers, they require a variety of unstructured play opportunities to maintain good physical and mental health and to learn life skills. This Level 1 First Award in Children's Play Learning and Development is designed to help you understand the different types of play that children engage in, as well as your role in encouraging it. This course demonstrates how contemporary theories about children's learning and development influence how play is valued and supported in early childhood settings. This Level 1 First Award in Children's Play Learning and Development course includes intensive study modules, dedicated tutor guidance, customer support, a flexible learning option, and certification. Therefore, successful completion of our Level 1 First Award in Children's Play Learning and Development course will provide you with limitless opportunities in this relevant field, as the value of this course is quite high to begin with! So, why put it off any longer? Join today in this Level 1 First Award in Children's Play Learning and Development to advance your career and establish yourself as unquestionably the most skilled employee in your workplace! Learning outcomes By completing this Level 1 First Award in Children's Play Learning and Development course you will be able to learn: Growth and development comprehension Playing to boost children's development The key person approach to child development has several advantages Duties associated with the key person's role Why Choose Level 1 First Award in Children's Play Learning and Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Main Course: Level 1 First Award in Children's Play Learning and Development GIFT COURSES: Course 01: Level 1 Award In Skills for Childcare Course 02: Level 2 Behaviour Management in the Early Years Course 03: Level 1 Award in Working With Children Other Benefits of Level 1 First Award in Children's Play Learning and Development Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Level 1 First Award in Children's Play Learning and Development course] Course Curriculum of the Level 1 First Award in Children's Play Learning and Development Module 01: Patterns of Child Development Module 02: Promoting Children's Development Through Play Module 03: The Principles of Early Years Practice Assessment Method After completing each module of the Level 1 First Award in Children's Play Learning and Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 First Award in Children's Play Learning and Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Professionals in training Students with a passion for Children's Play Learning and Development Job Seekers in this Field Anyone interested in learning a new skill or expanding their knowledge Existing professionals looking to advance their career Requirements There are no specific requirements for this Level 1 First Award in Children's Play Learning and DevelopmentCourse because it does not require any advanced knowledge or skills. Career path Enroll in our extensive Level 1 First Award in Children's Play Learning and Development course for continuing education and professional development to keep your knowledge up to date and learn new skills. This course will help you earn more money as a lifelong learner throughout your career. Because of thiscourse, your knowledge and abilities will always be up to date.

Duration 3 Days 18 CPD hours This course is intended for This Yellow Belt training is intended for managers and employees from companies or government institutions who want to get acquainted with Lean Six Sigma or (soon) will have to deal with Lean Six Sigma in their own organization Overview During this training you will become acquainted with the essence of Lean Six Sigma and the importance of improvement management. It discusses how a Lean Six Sigma improvement project is approached, who plays an important role in an improvement project, what it yields as an employee or manager if this methodology is introduced in the organization and what should be taken into account when implementing. Theory and practice go hand in hand. The training encourages you to think about the value for your customer and which methodology best suits your role and your value in a process. This makes Lean and Six Sigma understandable and applicable. We also show what is involved in the introduction of LeanSix Sigma and there are various discussions about the introduction and the 'do's and don'ts of Lean Six Sigma. Course Outline Lean & Six Sigma Overview Basic Statistics Lean Six Sigma: the DMAIC Roadmap Lean Six Sigma: Tools Additional course details: Nexus Humans Lean Six Sigma Yellow Belt training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Lean Six Sigma Yellow Belt course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.