4214 Employee courses in Cardiff delivered On Demand

Overview Learn how to help and support anyone affected by the loss of a loved one and now show signs of distress.By enrolling in this Bereavement Counselling course, you will be trained on how to assist those individuals who are in mourning and finding difficulties in their lives.Whether you are a professional counsellor or someone who wants to gain the ability to face issues around mortality, this course will provide the knowledge that you require. You will learn how grief impacts mental and physical wellbeing and the appropriate procedures that should be initiated to help those in need of guidance. How will I get my certificate? Upon successful completion of the Bereavement Counselling course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? Bereavement Counselling is specially designed for a variety of learners: Open to all: No prior experience or certifications are required. Inclusive Learning: Welcoming students from various academic backgrounds. Universal Accessibility: Open to everyone interested in studying Bereavement Counselling. Requirements Our Bereavement Counselling course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. This course structure allows for a convenient and adaptable learning experience. Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors, such as: Counsellor: £25-25,000 (charities, healthcare facilities) Psychotherapist: £30-60k+ (more qualifications, deeper therapy) Specialist in Grief Support: £22-35k+ (workshops, groups) Specialist in Corporate Loss: £30-50k (support for employees) £28-45k (training, research) for an educator/researcher Ranges depend on the employer, qualifications, and experience. Extra credit and private practice can increase revenue. Course Curriculum 4 sections • 23 lectures • 02:38:00 total length •About the Instructor & the Course: 00:03:00 •What is counselling: Introduction to Counselling Theory: 00:07:00 •Core Skills in Counselling: 00:07:00 •Counselling Approaches in Counselling: 00:09:00 •What is 'Grief' and 'Bereavement'?: 00:09:00 •The Role of the Bereavement Counsellor: 00:07:00 •Beliefs that people held about 'death' and 'dying': 00:09:00 •A child and adolescent view of death: 00:07:00 •Spirituality and Religion: 00:08:00 •The process of dying: 00:07:00 •Stages of Grief: 00:08:00 •What is 'Complicated grief'?: 00:09:00 •Sadness Vs Depression: 00:06:00 •Grief Vs Depression: 00:05:00 •Types of Depression: 00:09:00 •Diagnosis of Depression: 00:05:00 •Treatments available for depression: 00:08:00 •Grief counselling: The loss of 'self': 00:07:00 •Adjusting to violent death: 00:08:00 •Counselling the dying: 00:07:00 •Acceptance, Surrender, and 'Letting go': 00:05:00 •Ending long-term counselling and follow-up: 00:07:00 •Thank You and Good Bye!: 00:01:00

Overview Every legal executive and busy solicitor needs an efficient Legal Secretary in their office, and you get the training and confidence to take that role. This comprehensive course is designed to give you the abilities and knowledge to work in a law firm, regardless of your current experience in this area. The Legal Secretaries Advanced Diploma course contains a range of modules that will rapidly teach you the skills needed to succeed in law office administration. You will learn how to produce, update, and distribute forms that will form the basis of contracts. Additionally, you will gain extensive knowledge of the UK Justice System. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Legal Secretaries Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Legal Secretaries Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 65 lectures • 14:00:00 total length •Introduction to Legal Secretary: 00:15:00 •Role of Legal Secretaries: 00:15:00 •General Duties and Day-to-Day Operations of a Legal Secretary: 00:30:00 •Record Keeping: 00:30:00 •Legal Writing Skills & Proofreading: 00:15:00 •Research Skills You Need to Know: 00:30:00 •Transcription, Editing & Correspondence to Judges: 00:30:00 •Legal System of UK: 00:15:00 •UK Court System: 00:30:00 •Meeting Management: 00:15:00 •The Role of a Minute-Taker: 00:15:00 •The Skills of a Minute-Taker: 00:30:00 •Meeting Agreements: 00:15:00 •Minute Styles: 00:30:00 •What Do I Record?: 00:30:00 •Techniques for Preparing Minutes: 00:30:00 •Taking Minutes in an Interactive Meeting: 00:15:00 •The Minute Book: 00:15:00 •What to include/what to ignore: 00:30:00 •Motions and Resolutions: 00:05:00 •Method of recording minutes: 00:30:00 •Reasons for Meeting: 00:30:00 •What is a decision?: 00:15:00 •Minute Taking tips: 00:30:00 •Working with Your Manager: 01:00:00 •Administrative Soft Skills: 01:00:00 •Effective Time Management: 01:00:00 •Tools of the Trade: 01:00:00 •Being an Effective Gatekeeper: 00:15:00 •Organizational Skills: 00:15:00 •Confidentiality Guidelines: 00:15:00 •Special Tasks: 00:15:00 •Introduction To Customer Service: 00:15:00 •The Power of Positive Thinking in Customer Service: 00:30:00 •Types of Difficult Customers and How to Help them: 01:00:00 •How to Deal with Difficult Customers: 00:30:00 •Aspects of Phone Etiquette: 01:00:00 •Using Proper Phone Language: 01:00:00 •Eliminate Phone Distractions: 01:00:00 •Inbound Calls: 01:00:00 •Outbound Calls: 01:00:00 •Handling Rude or Angry Callers: 01:00:00 •Handling Interoffice Calls: 01:00:00 •Methods of Training Employees: 01:00:00 •Correcting Poor Telephone Etiquette: 01:00:00 •Opening: 01:00:00 •Working with the Interface: 01:00:00 •Your First Document: 01:00:00 •Basic Editing Tasks: 01:00:00 •Basic Formatting Tasks: 01:00:00 •Formatting Paragraphs: 01:00:00 •Advanced Formatting Tasks: 01:00:00 •Working with Styles: 01:00:00 •Formatting the Page: 01:00:00 •Sharing Your Document: 01:00:00 •Introduction to Proofreading: 00:15:00 •What does a Proofreader do?: 00:15:00 •Proofreading: 00:15:00 •Proofreading Symbols: 00:15:00 •Proofreading on Paper & Screen: 00:15:00 •Strategies to Check for Specific Errors: 00:15:00 •Editing & Proofreading Strategies: 00:15:00 •Proofreading an Essay: 00:15:00 •Mock Exam - Legal Secretaries Advanced Diploma: 00:20:00 •Final Exam - Legal Secretaries Advanced Diploma: 00:20:00

Make Better Project Decisions with Project Online Projects drive business success. The more information you have about those projects, the better your business will be able to retain customers, gain market share, and be competitive. Microsoft's Project and Portfolio Management (PPM) Solution, often referred to as Project Online, is an ideal way to manage projects. I frequently hear employees say they don't know what projects are active, the status of projects, and they don't know if they are at resource capacity or have idle resources. These questions and more are easily answered with Project Online. Through explanations and demonstrations, you will see how individuals in different roles use Project Online including team members, project managers, resource managers, executives, and PMO staff. You will learn about the capabilities to manage a mix of waterfall and agile projects and how information flows up to dashboard reports. You will learn about the project manager's enhanced capabilities when using Project Professional. The Project Online solution fits businesses of all sizes, from firms with just a handful of employees to multi-national companies.In this presentation we will cover common questions such as 'What software do I need to use Project Online?' and 'Why Should I Choose Microsoft's Enterprise Solution?' References will be provided to help you share answers with others. Attendees will have the option to reach out to the speaker for additional questions.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Strong leaders are the foundation of any successful business. A Leader can make or break a team, so enhancing or solidifying your leadership skills is crucial to being the best leader you can be. Around 49% of all employees in the UK at some point quit their jobs because of their lack of Leadership and management. With step-by-step instructions from our Leadership & Management Level 7 Advance Diploma, you will avoid all the mistakes that most managers/ leaders make and become an ideal leader who inspires, motivates & achieves goals by properly managing employees. This Advanced Diploma in Leadership & Management at QLS Level 7 course is endorsed by The Quality Licence Scheme & Accredited by CPD (with 250 CPD points) to make your skill development & career progression more accessible than ever! The Leadership & Management Level 7 Advanced Diploma Offers the Following Courses with Free Certificate: Course 01: Strategic Business Management Course 02: Financial Management Course 03: Diploma in Performance Analysis Course 04: Unconscious Bias Training Course 05: Decision-Making in High-Stress Situations In this Leadership Management & Team Leader Level 7 Advanced Diploma Training Programme, you learn about different Leadership Management styles & which one will suit you best. You find out how to create a high-performance team that can always get things done, along with detailed lessons on managing office politics, negotiating, communicating, succession planning & much more. Learning Outcomes of This Leadership Management & Team Leader Level 7 Advanced Diploma Course: The learning objectives for this Leadership Management & Team Leader Level 7 Advanced Diploma Training course are broken down in detail below. After finishing the course, you will: Understand the fundamental concepts and significance of leadership management. Explore key leadership theories and their applicability in organizational settings. Enhance leadership performance through evaluation and actionable strategies. Build, nurture, and sustain high-performing team dynamics. Master strategies to motivate employees and boost morale. Develop organizational skills crucial for effective leadership management. Learn to identify, acquire, and integrate top talent effectively. Design and implement strategic succession planning initiatives. Optimize business processes for efficiency and productivity. Enhance communication skills tailored for leadership roles. Acquire effective negotiation techniques for leadership scenarios. Utilize Microsoft Office tools for effective leadership management tasks. Optimize time management for leadership effectiveness and efficiency. Navigate office politics while maintaining professional integrity and much more Why Prefer Our Leadership Management & Team Leader Level 7 Advanced Diploma Course? Level 7 Quality Licence Scheme Endorsed 30 DAYS UNCONDITIONAL MONEY BACK GUARANTEE CPD Certified Course Free e-Certificates and Student ID Card Innovative and engaging content Free Assessments 24/7 Exper Tutor Support Student Testimonials - What Our Students Say! ''An excellent and insightful course on Leadership and Management. The course is well-structured and engaging. Two thumbs up :)'' Reviewed by LOUIS BOBB ''Lots of good in-depth knowledge, easily accessible, well structured and clearly set out. A joy to work with.'' Reviewed by Kevin Reid ''Great contents. I will highly recommend it.'' Reviewed by Stephen Oparah So enrol now in this Leadership Management & Team Leader course today to Advance your career! Leadership Management & Team Leader Level 7 Advanced Diploma Course Curriculum of Leadership Management & Team Leader Level 7 Advanced Diploma Leadership Management Module 01: Introduction to Leadership Management Leadership Management Module 02: Leadership Management Theories Leadership Management Module 03: Improving Leadership Performance Leadership Management Module 04: High-Performance Teams Leadership Management Module 05: Motivating Employees Leadership Management Module 06: Organisational Skills Leadership Management Module 07: Talent Acquisation Leadership Management Module 08: Succession Planning Leadership Management Module 09: Business Process Optimisation Leadership Management Module 10: Communication Skills Leadership Management Module 11: Negotiation Techniques Leadership Management Module 12: Managing Meetings and Giving Feedback Leadership Management Module 13: Managing Change Leadership Management Module 14: Time Management Leadership Management Module 15: Dealing with Stress Situations Leadership Management Module 16: Emotional Intelligence Leadership Management Module 17: Managing Conflict Leadership Management Module 18: Dealing with Office Politics Leadership Management Module 19: Risk Assessment Leadership Management Module 20: Corporate Responsibility and Ethics Leadership Management Module 21: Microsoft Word, Excel, PowerPoint CPD 320 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Leadership Management & Team Leader Level 7 Advanced Diploma For leaders and high potential managers to upgrade their capacity to deal with competence and lead for individual and organisational achievement. Entrepreneurs. Business owners. Anyone who wants to be a great leader. Requirements Our Leadership Management & Team Leader Level 7 Advanced Diploma course is open to all. Career path Our Leadership Management & Team Leader Level 7 Advanced Diploma course will open the door to opportunities. General Manager Director Human Resources Managers Operation Manager Supervisor Administrative Services Manager

Join our Leadership Skills course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Leadership Skills course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Leadership Skills course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Leadership Skills. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Leadership Skills course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Leadership Skills is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Leadership Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Leadership Skills Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction $ BEST Leadership Promo $$$ (CHINA) 00:07:00 $ BEST Leadership Promo $$$ 00:07:00 Introduction 00:08:00 Leadership Part 1 00:08:00 Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 00:03:00 Foundational Ideas That Create Powerful Leaders 2 00:13:00 Powerful Cutting-Edge Leadership Tips - Foundational Tips For Wise Leaders - Section 4 00:19:00 Tips For Wise Leaders - Section 5 00:10:00 Tips For Wise Leaders - Section 6 00:12:00 Tips For Wise Leaders - Section 7 00:10:00 Tips For Wise Leaders - Section 8 00:12:00 Tips For Wise Leaders - Section 9 00:15:00 Tips For Wise Leaders - Section 10 00:11:00 Tips For Wise Leaders - Section 11 00:10:00 Powerful Cutting-Edge Leadership Tips - Intermediate Tips For Wise Leaders - Section 12 00:10:00 Tips For Wise Leaders - Section 13 00:08:00 Tips For Wise Leaders - Section 14 00:12:00 Tips For Wise Leaders - Section 15 00:13:00 Tips For Wise Leaders - Section 16 00:12:00 Powerful Cutting-Edge Leadership Tips - Advanced Advanced Tips For Wise Leaders - Section 17 00:11:00 Advanced Tips For Wise Leaders - Section 18 00:15:00 Advanced Tips For Wise Leaders - Section 19 00:11:00 Advanced Tips For Wise Leaders - Section 20 00:12:00 Advanced Tips For Wise Leaders - Section 21 00:10:00 Advanced Tips For Wise Leaders - Section 22 00:13:00 Advanced Tips For Wise Leaders - Section 23 00:10:00 Advanced Tips For Wise Leaders - Section 24 00:11:00 Advanced Tips For Wise Leaders - Section 25 00:12:00 Final Thoughts For Wise Leaders Final Thoughts For Wise Leaders 00:08:00 BONUS VIDEO - 'Dealing With 'Problem Employees'' 00:05:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Xero Australia - Accounting & Bookkeeping will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Xero Australia - Accounting & Bookkeeping will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Xero Australia - Accounting & Bookkeeping and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Xero Australia - Accounting & Bookkeeping is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Xero Australia - Accounting & Bookkeeping. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Xero Australia - Accounting & Bookkeeping will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:16:00 Initial Xero Settings 00:15:00 Chart of Accounts 00:16:00 Adding a Bank Account 00:07:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:14:00 Section 03: Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:05:00 Invoice Settings 00:13:00 Creating an Invoice 00:21:00 Repeating Invoices 00:06:00 Credit Notes 00:10:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:04:00 Sending Statements 00:03:00 Sales Reporting 00:06:00 Section 04: Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:06:00 Bill Settings 00:02:00 Creating a Bill 00:14:00 Repeating Bills 00:04:00 Credit Notes 00:05:00 Purchase Order Settings 00:01:00 Purchase Orders 00:07:00 Batch Payments 00:14:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Section 05: Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:08:00 Automatic Matching 00:05:00 Reconciling Invoices 00:07:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:12:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:05:00 Section 06: Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:04:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Section 07: Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:05:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:04:00 Adding Assets from Bills 00:01:00 Depreciation 00:04:00 Section 08: Basic Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:24:00 Adding Employees 00:32:00 My Payroll 00:06:00 Single Touch Payroll 00:04:00 Paying Employees 00:13:00 Section 09: Basic Activity Statements Introduction - Activity Statements 00:01:00 Activity Statement Settings 00:12:00 Lodging Activity Statements 00:06:00 Section 10: Conclusion What Now! 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Safety showers and eye wash stations are critical in ensuring the well-being of individuals working with hazardous materials. These emergency safety equipment items are designed to provide immediate decontamination in case of accidental exposure to harmful chemicals or substances. By having these systems in place, workplaces significantly reduce the risk of injury and facilitate swift responses in critical situations. This course aims to provide learners with essential knowledge on the correct installation, maintenance, and use of safety showers and eye wash stations, ensuring that workplace environments remain safe for all employees. The course offers in-depth insights into the regulatory standards and guidelines that govern these safety systems. It addresses the importance of regular checks, prompt maintenance, and the correct usage of safety showers and eye wash stations during emergencies. Participants will learn the specifications for their setup, the types of hazards they protect against, and how to ensure proper functionality in case of urgent need. Whether you're in manufacturing, laboratories, or any environment that involves exposure to hazardous substances, this course will equip you with the necessary information to safeguard the health of individuals on your site. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Safety Showers and Eye Washes Module 02: Operating Procedures Module 03: Proper Utilisation Module 04: First Aid for Chemical Injuries Module 05: Maintenance and Testing Module 06: Emergency Procedures and Preparedness Module 07: Safety Culture and Best Practices Learning Outcomes: Implement proper safety shower and eye wash procedures for workplace incidents. Demonstrate first aid skills tailored to chemical injuries for immediate response. Execute maintenance and testing routines for optimal safety equipment functionality. Execute emergency procedures, ensuring a swift and effective response to incidents. Foster a safety culture, integrating best practices into daily operations. Demonstrate expertise in safety protocols to enhance workplace well-being. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Industrial Workers Safety Officers Environmental Health Specialists Facility Maintenance Staff Chemical Plant Operators Emergency Response Teams Health and Safety Coordinators Career path Industrial Safety Officer Environmental Health Specialist Chemical Plant Operator Health and Safety Coordinator Emergency Response Team Member Laboratory Safety Technician Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.