4226 Employee courses in Cardiff delivered On Demand

In today's fast-paced world, resilience is more than just a buzzword-it's a crucial skill for thriving amidst life's challenges. Our Resilience Online Training is meticulously designed to empower you with the tools and strategies necessary to build, enhance, and sustain resilience in both personal and professional arenas. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Resilience Online Training course helps learners understand and build resilience in their lives. Participants will explore the core elements that make up resilience and discover various strategies to enhance it. The course teaches how to develop mental toughness, allowing individuals to stay strong and focused during challenging times. Learners will gain practical skills for coping with adversity and setbacks, improving their emotional resilience and overall well-being. Additionally, the course covers techniques for maintaining a positive outlook and promoting resilience in both personal and professional settings. By the end of the course, participants will be better equipped to handle stress, adapt to changes, and thrive in the face of difficulties. Course Curriculum Module 01: The Pillars of Resilience Module 02: Pathways to Resilience Module 03: Training for Resilience Module 04: Mental Toughness & Resilience Module 05: Promoting Emotional Resilience CASMT Module 06: Resilience - Dealing with Adversity and Setbacks Learning Outcomes: Understand the core concepts of the pillars of resilience. Identify various pathways to build and strengthen resilience. Develop effective training methods to enhance resilience. Explore the relationship between mental toughness and resilience. Promote emotional resilience using the CASMT approach. Learn strategies for dealing with adversity and setbacks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Resilience Online Training 1:52:58 1: Module 01: The Pillars of Resilience 23:14 2: Module 02: Pathways to Resilience 23:20 3: Module 03: Training for Resilience 22:34 4: Module 04: Mental Toughness & Resilience 13:12 5: Module 05: Promoting Emotional Resilience CASMT 17:27 6: Module 06: Resilience - Dealing with Adversity and Setbacks 12:11 7: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal growth and resilience. Managers wanting to support resilient teams. Educators teaching resilience skills. Coaches working with clients on resilience. Mental health practitioners enhancing resilience in clients. Career path Resilience Coach Mental Health Support Worker Employee Wellness Coordinator HR Manager Life Skills Instructor Education Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Do you want to acquire the knowledge that will Help you Understand & Cope with Effective Remote Working Training? Elevate your remote work game with 'Effective Remote Working Training'. Dive into strategies that transform challenges into opportunities. Achieve unparalleled efficiency and harmony in your digital workspace. Embrace a work-from-home revolution like never before! Course Highlights Effective Remote Working Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Effective Remote Working Training for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Effective Remote Working Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Effective Remote Working Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Effective Remote Working Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Effective Remote Working Training Introduction to Remote Working (1) 00:12:00 Setting Up Remote Office 00:13:00 Strategies for Boosting Productivity 00:11:00 Effective Communication Techniques 00:20:00 Etiquette for Video and Audio Calls 00:15:00 Staying Motivated and Competitive 00:18:00 Virtual Collaboration and Working on Teams 00:15:00 Ensuring Growth As a Remote Employee 00:16:00

FREE QLS Hard Copy Certificate | 10 FREE CPD Courses & PDF Certificates | 180 CPD Points | Lifetime Access | Tutor Help

Overview KPIs for SMEs Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this KPIs for SMEs Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. KPIs for SMEs Module 01: Introduction and Agenda 00:04:00 Module 02: Concepts in Performance Measurement 00:04:00 Module 03: Presenting Performance Data 00:03:00 Module 04: Introduction to Customer KPIs 00:02:00 Module 05: Customer KPIs Part 1 00:09:00 Module 06: Customer KPIs Part 2 00:08:00 Module 07: Part 1 Exercise 00:02:00 Module 08: Employee KPIs 00:07:00 Module 09: Part 2 Exercise 00:02:00 Module 10: Operational KPIs 00:13:00 Module 11: Part 3 Exercise 00:02:00 Module 12: Financial KPIs 00:12:00 Module 13: Part 4 Exercise 00:02:00 Module 14: Monitoring and Managing Performance 00:06:00 Module 15: Course Exercise 00:01:00 Module 16: Course Exercise Suggested Answer 00:03:00 Module 17: Test your Knowledge 00:11:00 Assignment Assignment - KPIs for SMEs 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about behavioural safety Understand the core competencies and principles of behavioural safety Explore the various areas of behavioural safety Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert employee and manager Behavioural Safety This behavioural safety course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. This behavioural safety course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of 'at risk behaviours' and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes. Who is this Course for? This comprehensive Behavioural Safety course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this behavioural safety can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Behavioural Safety course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Behavioural Safety course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Behavioural Safety course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction Module 2: Essential Terms and Business Benefits Module 3: How Behavioural Safety Works Module 4: Setting Up a Programme Module 5: Ensuring Positive Workforce Attitudes Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Description: Delegation is one of the most important skills you can master. It reduces your workload and develops employee skills. It prepares employees who work for you and make them able to take responsibilities. By this Effective Delegation Certificate Course you will learn all the steps of delegation process and all the techniques to overcome problems. How delegation fist into your job, and make you more successful, how to use an eight-step process for effective delegation, and how to give better instructions, and much more related to delegation. So, if you want to improve your skills and knowledge you definitely can join this course. Learning Outcomes: Learn the ways delegation suits to their job as well as the way it can be more productive Know the various routes of delegating tasks Applying the Eight-Step technique to turn the delegation more proficient Learn the paths to provide more developed instructions for a better delegation result Get to know the most familiar delegation risks and knowing how you can get them over The means to review the delegation results Coping with the techniques to generate an effective feedback Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Effective Delegation Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Effective Delegation Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Delegation? 00:30:00 Picking the Right Person 00:15:00 The Delegation Meeting 00:30:00 Giving Instructions 00:30:00 Monitoring Delegation 00:15:00 Practicing Delegation 00:30:00 Giving Feedback 00:30:00 Mock Exam Mock Exam- Effective Delegation Certificate Course 00:20:00 Final Exam Final Exam- Effective Delegation Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting. Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! The Interpersonal and Organisational Soft Skills course will help you: Develop your public speaking skills Identify the attributes required for a good interpersonal relationship Improve your current habits and routines to ensure you are super organised Find out how to fight procrastination Understand how to manage a project from start to finish Write project goals and achieve deliverables Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Interpersonal and Organisational Soft Skills Course What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn from Networking Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course. CPD 30 CPD hours / points Accredited by CPD Quality Standards Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you dream of helping others unlock their potential? In the UK Coaching market is booming, expected to reach £5.5 billion by 2025. Are you ready to be part of this exciting and rewarding Coaching & Mentoring field? This Coaching & Mentoring bundle equips you with the knowledge and skills to become a successful coach or leader. You'll gain a deep understanding of coaching and mentoring principles, explore effective leadership styles, develop your communication skills to a masterclass level, and learn to manage stress and anxiety in yourself and others. Additionally, you'll gain the tools to boost your own time management and critical thinking abilities - essential skills for any successful coach or mentor. This Performance Coaching at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Coaching & Mentoring course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Performance Coaching & Mentoring Bundle Package includes: Course 01: Diploma in Performance Coaching at QLS Level 5 10 Additional CPD Accredited Premium Courses Related to Coaching & Mentoring - Course 01: Supervisor training Course 02: Mindfulness for Wellbeing and Peak Performance Course 03: The Manager: Management and Leadership Development Programme Course 04: Leadership Skills Course Course 05: Resilience Training Course 06: Personal Development Coach Online Course Course 07: Communication Skills Masterclass Course 08: Anxiety Management Course Course 09: Critical Thinking Training Course 10: Online Time Management Training Invest in your future, invest in this Coaching & Mentoring Bundle. Enrol in our Coaching & Mentoring bundle today and Take control of your career and help others reach their full potential. Learning Outcome of this Coaching & Mentoring Bundle: Understand and apply Coaching & Mentoring principles for personal and professional growth. Develop effective relationships and enhance your skills in Coaching & Mentoring. Utilise Coaching & Mentoring models to guide individuals and organisations. Navigate ethical aspects of Coaching & Mentoring with responsibility. Improve communication skills for impactful sessions. Acquire essential personal, management, and organizational skills for success. Gain insights into motivation, mindset, stress, and leadership. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Coaching & Mentoring Get a free student ID card with Coaching & Mentoring Training program (£10 postal charge will be applicable for international delivery) The Coaching & Mentoring is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Coaching & Mentoring course materials The Coaching & Mentoring comes with 24/7 tutor support Start your learning journey straight away with this Performance Coaching & Mentoring Bundle and take a step toward a brighter future! *** Course Curriculum *** Course 01: Diploma in Performance Coaching at QLS Level 5 Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching & Mentoring Models Module 04: Ethical Aspects of Coaching & Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 01: Supervisor training Module 01 - Fundamentals Of Supervisor Training Module 02 - Understanding The Role Of Supervision Module 03 - Essential Skills In Supervision Module 04 - Recruitment And Dismissal Module 05 - Employee Management Module 06 - Communication Skill Development Module 07 - Interactive Training For New Supervisors Module 08 - Conflict Management Module 09 - Cybersecurity For Employees Course 02: Mindfulness for Wellbeing and Peak Performance Introduction & First Concepts Introduction To Mindful Meditation Understanding Mindful Meditation How To Practice Mindful Meditation Understanding & Beating Anxiety Still More Mindful Meditation Techniques Mindful Meditation & Your Brain Why Is Awareness So Important More Anti-Anxiety Skills & Concepts Mindful Meditation & Work Mindful Meditation & Relationships Mindful Meditation & Happiness Famous & Successful People Who Meditate Great Mindful Meditation Apps The Many Benefits Of Mindful Meditation How To Create A Mindful Life Conclusion Conclusion - Final Thoughts & Tips =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Performance Coaching & Mentoring bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want. This bundle is ideal for: Aspiring Coaches Team Leaders Managers HR Professionals Educators Requirements No prior background or expertise is required in this Coaching & Mentoring bundle. Career path The Coaching & Mentoring bundle aims to help you get the job or even the long-awaited promotion of your dreams. Coach Mentor Trainer Consultant Leader Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Performance Coaching at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Nurturing 'Good Employee Relations' in the Workplace Approved Online Training

Do you want to know about management or leadership? Are you someone who is in charge to manage? Or do you lead a team in your organisation? Or you just want to improve your managing and leading skills? Then learn now about manager management and leadership development in this course. Description: To be a manager or a leader, you need to possess management and leadership skills to succeed. To have these skills, you need to learn the basics of becoming a manager. You need to learn how to coach and mentor your team If you are aspiring to become one or newly-hired manager. You also need to learn how to measure and evaluate performance. Learn how to handle team challenges and know how to communicate well. In this course you will learn the necessary skills, knowledge and information about Management and Leadership Development to become successful.   Who is the course for? Managers and team leaders of any organization or institution. People who are aspiring to become a good leader and manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Manager Management and Leadership Development Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Chief Executive Department Head Supervisor Team Leader. The Manager: Management and Leadership Development Programme - Updaed Version Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management Module 07: Meeting Management 00:21:00 Module 08: Project Management Module 08: Project Management 00:23:00 Module 09: Risk Management Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership Module 12: Critical Thinking: Implications for Leadership 00:20:00 The Manager: Management and Leadership Development Programme - Old Version Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Mock Exam Mock Exam- The Manager: Management and Leadership Development Programme 00:20:00 Final Exam Final Exam- The Manager: Management and Leadership Development Programme 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00