634 Empathy courses delivered Online

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This is a practical ‘non medical’ day for front line practitioners working with children and young people with serious attachment issues arising from loss, trauma and abuse. We look at what Psychology may help us in our understanding of children who have faced issues with love and attachment. Splitting, handling projected feelings, constancy and permanence are explored. Online Course now available via Teachable Platform – Understanding Attachment Learn at your own pace… lots of text and video support Course Category Meeting emotional needs Behaviour and Relationships Inclusion Teaching and Learning Description This is a practical ‘non medical’ day for front line practitioners working with children and young people with serious attachment issues arising from loss, trauma and abuse. Drawing from the international research and literature and our own experience over many years as educational psychologists of the challenges of children with major social and emotional needs, we will explore together what the best practice can and could look like. We explore the language of attachment and outline very practical classroom strategies. We look at what Psychology may help us in our understanding of children who have faced issues with love and attachment. We explore the feelings of being on a desolate island of relational poverty or to imagine swimming with sharks. We explore the themes of violence, anxiety and experience of being a victim as young people grow older. We look at telling lies and explore how we can respectfully understand this. We reveal the new and innovative compass of vulnerability – the cognitive errors to which some are much more vulnerable. We look at triggers, self regulation and unpack a range of strategies.  Transference and counter transference are examined along with splitting, handling projected feelings, constancy and permanence. We explore what young people with these difficulties really need from us. We also spend time looking at the emotional impact on practitioners working with children with such needs and what helps at an personal and team level. We can all do something – we do not have to wait for expert therapists to arrive!  Testimonials Very moving presentation I will always try and think behind the behaviour now It had a huge impact on all levels We all seem to need it Belonging and feelings are so important Very user friendly Excellent! Learning Objectives Increased confidence regarding developing inclusive practice for children with serious attachment needs in mainstream schools Simple understandable explanation of attachment understood Access to a wider range of practical strategies to impact on social and behavioural needs Deeper understanding of core values surrounding inclusion of emotionally disabled children Opportunity to reflect on professional attitudes and behaviour towards parents and pupils with complex emotional needs New skills, scripts and processes to make inclusion successful Who Is It For ? Practitioners working in schools and other settings with children and young people of all ages Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local authority support services Course Content The course explores the questions : How can we start to develop an understanding of children with attachment needs? What is the true impact of loss, trauma and abuse? What else can we do to go about including high profile children or young people with challenging emotional needs? What useful psychological constructs can we use to guide us? This course also explores practical strategies and language for key adults rebuilding relationships with individual pupils. This is a participative day that aims to be explorative and practical. Opportunities to develop empathy with the children of concern will be created.

You know you are imaginative, sensitive, curious, empathic, connecting, and compassionate. You may or may not consider yourself creative - but that doesnt matter, because all those other qualities mean that Im quietly convinced that you already are! you might already know that these gifts support you and bring you incredible joy and sense of connection with yourself and others. But because of your qualities - your life is also demanding. Everyone wants a pice of you and sometimes you forget self care, meaning you are also over-stretched, out of balance, and sometimes even ungrounded, spaced out, and overwhelmed. The Soul Sheds purpose is to enable you to turn your empathy and imagination into intuitive guidence and a deeply embodied sense of presence to yourself and others. Welcome to this primer in SoulCollage®  In the comfort of your own home, I will share with you the powerful SoulCollage® process to uncover your own source of inner wisdom. Over three sessions booked to suit your timetable, you will practice the basics: Connecting deeply with your intuitive guidence self as an embodied three-centred being meet the imagery that speaks to you most and collage with it, Bypass any innercritic -this is just for your own pleasure Hear the imagery speak its wisdom to you. Learn about the different suits in a SoulCollage® deck Leave with cards that will continue to speak deeply to you in your life. The Soul Shed offers you gentle creative space to explore reflect and shift stuck energy in powerful ways. Samantha Taroni is a trauma-informed coach, a SoulCollage facilitator, breathwork teacher, and teacher of creative arts with over thirty years experience. Book three sessions to get you started at a time to suit you. Receive a pack of images and blank cards to a UK address.  (If you live overseas, I can send you images to download, or courier you a pack. Ask for a quotation! And if youre interested but want to talk it over a bit more in a chat, you can book a call with me by clicking here. Id love to talk with you and make sure its right for you.

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

Introduction: Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale. Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs. This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns. Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them. We will also cover more general techniques that can be applied to other types of objections. Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed. What You will Learn: Why you need to develop credibility early on in the sales process How to overcome misunderstandings and scepticism regarding a product; The importance of asking questions, when dealing with customer objections Why you need to tackle the biggest objection first The role of listening in handling complaints The best strategies to use, when dealing with objections or complaints from existing customers Benefits of taking this Course Learning important communication skills that you need, in order to close sales Learning how to address issues, such as customer indifference to your product Understanding the important role that honesty plays in the sales process Understanding why you need to develop a keen sense of empathy, when dealing with customers Learning how and when to follow up with your customers Course Modules/Lessons Module 1: Developing Preliminary Skills Module 2: Types of Objections Module 4: Handling Complaints

In this unique Support Worker Training for Mental Health bundle, a pathway to meaningful change awaits. With a focus on impact, each course is a stepping stone towards greater understanding and empathy. Engage deeply with our comprehensive Support Worker Training for Mental Health bundle designed to create a genuine impact. With a commitment to making a positive difference, this collection resonates with both heart and intellect. Radiate hope as you embark on the Support Worker Training for Mental Health bundle. Let's forge positive change, creating empowerment and progress hand in hand. Join us on this enlightening expedition. Begin your exploration of "Support Worker Training for Mental Health" now, gaining access to 8 comprehensive courses. The Eight CPD Accredited courses that the bundle includes are: Course 1: Mental Health Awareness Certificate Course 2: Mental Health Support Worker Course 3: Self-Help Psychology: Mental Freedom Course 4: Dual Diagnosis: Addiction and Mental Health Course 5: Psychology of Anxiety and Stress Course 6: Break Your Bad Habits Course 7: ZEN: For Personal Development (Zen Teachings) Course 8: Principles Of Success - Growth Mindset Learning Outcomes Understand mental health nuances for adequate support. Learn to provide compassionate help in challenging times. Manage stress, anxiety, and addictive tendencies. Embrace mindful personal development. Break harmful habits and nurture positive behaviours. Cultivate a mindset for personal and professional success. Are you ready to make a genuine impact in the lives of others? This carefully curated Support Worker Training for Mental Health bundle is your gateway to a world of transformation, compassion, and empowerment. Delve into the heart of mental health understanding with a collection that promises knowledge and theoretical skills to uplift and guide those in need. Mental health awareness is crucial in today's world. Equip yourself with the tools to provide meaningful support, offering a haven for those facing challenges. Through expert-led courses inside this Support Worker Training for Mental Health bundle, you'll gain insights into mental health nuances, empathy-driven assistance, and techniques to manage stress, anxiety, and addiction. Explore a comprehensive spectrum of mental health-related topics, from understanding the interplay of addiction and mental health to cultivating resilience and embracing positive habits. All Support Worker Training for Mental Health bundle courses are accessible online, allowing you to learn at your own pace, whether at home, at work, or on the go. By the end of this Support Worker Training for Mental Health bundle, you'll have the knowledge and skills to provide compassionate support, fostering positive change in individuals' lives. You'll gain a new perspective on personal development through the lens of ZEN teachings and cultivate a growth mindset that transcends barriers. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Support Workers and Caregivers: Healthcare and Mental Health Professionals: Human Resources Personnel Families and Caregivers Personal Growth Seekers Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Mental Health Support Worker Counseling Assistant Healthcare Assistant in Mental Health Facilities Educational Support Specialist Human Resources Well-being Coordinator Community Outreach Worker Personal Development Coach Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

This is a practical ‘non-medical’ day for front line practitioners working with children and young people who have experienced serious trauma in their life. We work to strengthen understanding of children who have faced issues of trauma emerging from abuse, violence, loss and family breakdown. Online Course now available via Teachable Platform – Impact of Trauma Learn at your own pace… lots of text and video support Course Category Meeting emotional needs Behaviour and Relationships Inclusion Teaching and Learning Description This is a practical ‘non-medical’ day for front line practitioners working with children and young people with serious issues arising from trauma. Drawing from the international research and literature and our own experience over many years as educational psychologists of the challenges of children with major social and emotional needs, we will explore together what the best practice can and could look like. We explore the language and key concepts of trauma and outline very practical classroom strategies. We look at what Psychology may help us in our understanding of children who have faced trauma. We explore the themes of: Hyperarousal Intrusive thoughts Constricted lives We look at triggers, self-regulation and unpack a range of strategies.  We explore what young people with these difficulties really need from us. We also spend time looking at the emotional impact on practitioners working with children with such needs and what helps at a personal and team level. We can all do something – we do not have to wait for expert therapists to arrive!  Testimonials I had no idea… It had a huge impact Belonging and feelings are so important Excellent! Learning Objectives Increased confidence regarding developing inclusive practice for traumatised children in mainstream schools Simple understandable explanation trauma understood Access to a wider range of practical strategies to impact on social and behavioural needs Deeper understanding of core values surrounding inclusion of emotionally disabled children Opportunity to reflect on professional attitudes and behaviour towards parents and pupils with complex emotional needs New skills, scripts and processes to make inclusion successful Who Is It For? Practitioners working in schools and other settings with children and young people of all ages Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local authority support services Course Content The course explores the questions:What does it take for a child to:Feel safe and secureMourn the past traumaReconnect with ordinary relationships with children and adults?How can we start to develop an understanding of traumatised children?What is the true impact of trauma?What else can we do to go about including high profile children or young people with challenging emotional needs?What useful psychological constructs can we use to guide us?This course also explores practical strategies, concepts and language for key adults rebuilding relationships with individual pupils.This is a participative day that aims to be explorative and practical. Opportunities to develop empathy with the children of concern will be created.If you liked this course you may well like:FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS

Mental health problems can seriously damage the development of children and young people. That's why the people working with young children must have an in-depth understanding of how to provide mental health support. So, if you are planning to pursue a career in the relevant sectors learn the essentials of child counselling from the Children and Adolescents Counselling course. In the Children and Adolescents Counselling course you will get to introduce yourself to the essentials of child development. Here, you will learn about the factors that influence the development process. In this step-by-step learning process, you will receive valuable information on the different areas of development such as cognitive development, personality development etc. The course will also teach you the techniques for counselling on various mental health issues. You will also know how to portray empathy to those suffering from mental health problems. At the end of the course, you will receive a CPD certificate. This certificate will prove your expertise and help you secure a good job. So, join now and boost your career! Learning Outcomes  Familiarise yourself with the factors that influence child development Enrich your knowledge of cognitive, social and emotional development in children Get an in-depth understanding of the theories and models of counselling Develop the ability counselling stress, trauma, anxiety and other mental health issues Understand how to deal with self-harm and suicidal thoughts Learn how to show empathy while counselling Who is this Course for? Anyone can enrol in the Children and Adolescents Counselling course to enrich their knowledge of this area. The course will be highly beneficial for those who are looking forward to starting a career in the relevant industries. It will also help the current professionals enhance their knowledge and improve their skills. Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate  After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields  Mental Health Counsellor Teacher Social Worker School Guidance Counsellor Course Curriculum Module 01: Counselling and Counsellors Counselling and Counsellors 00:14:00 Module 02; Understanding Child Development Understanding Child Development 00:52:00 Module 03: Factors That Influence Development Factors That Influence Development 00:37:00 Module 04: Cognitive Development Cognitive Development 00:26:00 Module 05: Social and Emotional Development Social and Emotional Development 00:44:00 Module 06: Personality and Intellectual Development in Children Personality and Intellectual Development in Children 00:37:00 Module 07: Theories and Models of Counselling (Part 1) Theories and Models of Counselling (Part 1) 00:17:00 Module 08: Theories and Models of Counselling (Part 2) Theories and Models of Counselling (Part 2) 00:19:00 Module 09: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:23:00 Module 10: Counselling Children and Adolescents in Schools Counselling Children and Adolescents in Schools 00:21:00 Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Legal, Cultural and Ethical Issues in Professional Counselling 00:17:00 Module 12: Counselling Stress and Anxiety Disorders Counselling Stress and Anxiety Disorders 00:31:00 Module 13: Counselling Trauma and Substance Abuse Counselling Trauma and Substance Abuse 00:17:00 Module 14: Counselling Mood Disorders and Depression Counselling Mood Disorders and Depression 00:23:00 Module 15: Counselling Eating & Sleeping Disorders Counselling Eating & Sleeping Disorders 00:46:00 Module 16: Counselling Self Harm and Suicide Counselling Self Harm and Suicide 00:18:00 Module 17: Communication Skills and Empathy in Counselling Communication Skills and Empathy in Counselling3 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

An inclusive work environment is created by individuals who value each other's differences – and, are proactive in stopping workplace discrimination or harassment. And while D&I commitments and initiatives on an organizational level are crucial, it takes proactive work on an individual level to see results. This video outlines ways that all members of a team can work to promote inclusion at work and build valuable connections with their co-workers. It is great for all members of an organization. Length: 3:54 Learning Objectives Recognize early warning signs of potential discrimination conflicts within the workplace, enabling you to take preemptive measures to address and mitigate issues.;Develop strategies for proactive communication and conflict prevention, creating a more harmoniously diverse work environment.;Apply conflict resolution techniques to resolve disputes swiftly and effectively when they do arise, ensuring minimal disruption and maintaining a positive workplace atmosphere.;Employ effective listening and empathy techniques to facilitate productive conversations during workplace conflicts, ensuring all parties feel heard and understood.

Become an indispensable asset in any educational setting with our comprehensive School Counsellor Training Level 5 course. Dive into various school-based counselling models, learn effective communication skills, and explore strategies to support students experiencing stress and anxiety. Enroll now and empower yourself to make a tangible difference!