720 Empathy courses in Liverpool delivered Online

The Art of Persuasive Communication Course Overview This course explores the essential techniques and principles of persuasive communication, equipping learners with the skills to influence and engage effectively across diverse settings. Covering key areas such as rhetorical strategies, emotional intelligence, and audience analysis, the course offers practical knowledge that enhances personal and professional interactions. Learners will develop confidence in crafting compelling messages, improving negotiation abilities, and fostering meaningful connections. Designed for a wide range of individuals, this course provides valuable tools to advance communication proficiency, enabling participants to stand out in business, leadership, sales, or everyday conversations. Course Description Delving deeper into the art and science of persuasion, this course covers foundational topics including persuasive language, storytelling, non-verbal cues, and ethical communication practices. Through a structured learning experience, participants will examine various communication models and apply these to real-life scenarios, enhancing clarity and impact. Emphasis is placed on understanding audience needs, overcoming objections, and building trust. By completing this course, learners gain advanced skills to influence decision-making, resolve conflicts, and inspire action with confidence and integrity. The content is carefully designed to develop critical thinking, empathy, and effective dialogue within both professional environments and personal relationships. The Art of Persuasive Communication Curriculum Module 01: Introduction to Persuasive Communication Module 02: Principles and Techniques of Persuasion Module 03: Crafting Powerful Messages Module 04: Understanding and Engaging Your Audience Module 05: Emotional Intelligence in Communication Module 06: Non-Verbal Communication and Its Impact Module 07: Overcoming Resistance and Handling Objections Module 08: Ethical Considerations in Persuasive Communication Module 09: Persuasion in Leadership and Negotiation Module 10: Enhancing Communication for Career Success (See full curriculum) Who Is This Course For? Individuals seeking to improve their influence and communication skills. Professionals aiming to enhance leadership and negotiation abilities. Beginners with an interest in mastering effective communication techniques. Anyone looking to boost confidence in personal and business conversations. Career Path Communications Specialist Sales and Marketing Executive Public Relations Officer Customer Relationship Manager Leadership and Management Roles Negotiation Consultant Corporate Trainer in Communication

If you’re ready to step into one of the most reliable and respected roles in healthcare, the Diploma in Phlebotomy Mini Bundle was built for you. With a targeted mix of Phlebotomy, Nursing, Administrative Assistant, Health and Social Care, and Public Health, this bundle gives you the edge to break into clinical, support, and patient-focused roles across hospitals, clinics, and care homes. Description Healthcare is one of the most stable and rewarding industries worldwide—and this bundle brings together the key skills to help you succeed in it. At the forefront is Phlebotomy. The ability to support medical teams through blood collection and lab coordination is essential in both public and private sectors. Skilled Phlebotomy professionals are always in demand. Strong Phlebotomy skills often open the door to broader opportunities in Nursing. Whether you're looking to transition into Nursing or simply work alongside nurses, having a solid understanding of Nursing makes you more effective and employable in any healthcare setting. But clinical skills alone aren’t enough. That’s where Administrative Assistant training becomes vital. Efficient and organized Administrative Assistant professionals are the backbone of any medical office. With Administrative Assistant know-how, you’re not just helping patients—you’re making the system work. The broader view of care is covered under Health and Social Care. Employers need staff who understand holistic patient needs. Health and Social Care experience is especially valuable in roles that blend emotional intelligence with technical competence. Finally, you can’t ignore the importance of Public Health. Understanding Public Health trends, community health issues, and prevention strategies makes you a more well-rounded professional. Roles in Phlebotomy, Nursing, and Health and Social Care increasingly require Public Health awareness. From hospitals to home care, this bundle makes you stand out in roles where empathy meets skill. With all five areas—Phlebotomy, Nursing, Administrative Assistant, Health and Social Care, and Public Health—you’re getting a job-ready foundation without the job-seeking frustration. FAQ Q: What careers can this bundle help me get into? A: Phlebotomist, Healthcare Assistant, Nursing Support Worker, Clinical Administrator, and Public Health Support roles. All of these value Phlebotomy, Nursing, Administrative Assistant, Health and Social Care, and Public Health. Q: Do I need a medical background to benefit? A: No. This bundle is a perfect starting point for anyone interested in Phlebotomy, Nursing, Administrative Assistant, Health and Social Care, and Public Health careers. Q: Is this bundle a good entry point into healthcare? A: Yes. It’s an ideal introduction to Phlebotomy, Nursing, Administrative Assistant, Health and Social Care, and Public Health, making you a strong candidate in both public and private sectors.

The Guide Dog Trainer Mini Bundle is your fast-track route to employability in one of the most compassionate and rewarding animal-related careers. With rising demand for professional dog trainers, animal handlers, and support roles in guide dog services, this bundle was crafted to equip you with the foundational edge. Whether you're aiming to work with guide dog organizations, animal shelters, or private training services, this is your golden gateway. The bundle features five high-demand areas: Puppy Training, Dog Basics, Dog Grooming, Animal Care, and Animal First Aid—each one a vital stepping stone toward making you job-ready. If you’re looking for a career that blends empathy, practical skills, and purpose, the Guide Dog Trainer Mini Bundle was made for you. Description Why wait to be qualified in an industry that’s growing faster than ever? The Guide Dog Trainer Mini Bundle is not just about animal lovers—it’s for those who want to make a real difference while being hireable from the start. This mini bundle brings together Puppy Training, Dog Basics, Dog Grooming, Animal Care, and Animal First Aid—five skill areas that directly align with today’s job market demands in the dog training and animal welfare sectors. These keywords aren’t just buzzwords—they’re door openers to real jobs. From shelters and grooming businesses to guide dog services and vet practices, there is constant demand for people who understand Puppy Training, who can apply Dog Basics, perform high-quality Dog Grooming, prioritize responsible Animal Care, and respond with precision using Animal First Aid. Combine all five in one affordable, time-efficient package, and you're not just learning—you’re investing in your career. If you miss this, you might just miss your start in one of the most heart-driven careers around. FAQ Who is this for? Anyone passionate about dogs and looking to start a career in guide dog training, pet care, or animal welfare. If Puppy Training, Dog Basics, Dog Grooming, Animal Care, and Animal First Aid sound like your interests, this is for you. Will this make me job-ready? That’s the goal. Employers love candidates who show a clear foundation in Puppy Training, Dog Basics, Dog Grooming, Animal Care, and Animal First Aid—and this bundle proves you’ve taken the time to prepare. Is it worth the investment? Absolutely. Imagine paying for five individual qualifications in Puppy Training, Dog Basics, Dog Grooming, Animal Care, and Animal First Aid—then compare that to this cost-effective mini bundle.

Step confidently into the heart of HR with the HR Equality Mini Bundle—a career-boosting blend of practical hiring appeal and essential workplace relevance. Whether you’re entering the field or upskilling for advancement, this bundle is designed to make you instantly more hireable across care, education, corporate, and public sector settings. Employers are actively recruiting candidates with proven strengths in Equality and Diversity, HR, Occupational Therapy, Learning Disabilities, and Self Organisation. When your CV reflects all five, you're no longer part of the applicant crowd—you're the front-runner. This is your opportunity to align with the industries that matter and secure a place in roles that demand impact, empathy, and structure. Don’t let this one pass by. Description The world of HR and care-based professions is transforming—and that means the skills in demand are also evolving. With the HR Equality Mini Bundle, you’re equipped with critical qualifications that instantly strengthen your profile. Employers are increasingly prioritising candidates who understand Equality and Diversity and support individuals with Learning Disabilities in meaningful ways. Add to that professional HR credentials, alongside proven capability in Self Organisation and Occupational Therapy, and your profile becomes invaluable. This is the bundle that speaks directly to employers in healthcare, social services, educational institutions, and HR departments, showing that you don’t just understand workplace inclusivity—you live it. While others scramble to fill the gaps, you’ll already have Equality and Diversity, Occupational Therapy, HR, Self Organisation, and Learning Disabilities expertise at the ready. Don’t be left behind. FAQ Is this bundle relevant to job applications? Yes—Equality and Diversity, HR, and Learning Disabilities are key terms recruiters use in search filters. What industries will this help me enter? Healthcare, social work, HR, education, and the public sector all seek skills in Occupational Therapy and Self Organisation. Is this good for people entering HR for the first time? Absolutely. HR and Equality and Diversity are essential for entry-level to mid-tier professionals. Will this help me work with vulnerable groups? Yes—Learning Disabilities and Occupational Therapy training are ideal for support roles. Does this work for remote roles too? Yes—Self Organisation and HR skills are valued in hybrid and remote job models. Is it flexible and online? Yes—access Equality and Diversity, Self Organisation, and all other courses when it suits you. What’s the benefit of enrolling now? Delaying means others with HR, Equality and Diversity, and Learning Disabilities qualifications get hired first. How does this improve my CV? It boosts visibility with job-critical keywords like Occupational Therapy, HR, and Equality and Diversity.

Course Overview The Health and Social Care Level 5 Diploma is a comprehensive qualification designed to enhance learners' understanding of the UK’s care sector, including the ethical, legal, and professional frameworks that govern it. This course explores the critical responsibilities of care professionals, including safeguarding practices, communication strategies, and equality promotion within diverse care environments. Learners will gain a deep appreciation for the significance of person-centred care and the regulatory policies shaping health and social care in the UK. By the end of the course, participants will be well-prepared to step into leadership and supervisory roles, offering informed guidance and supporting quality standards in a variety of care settings. Course Description This diploma covers essential concepts such as safeguarding vulnerable adults, managing risks, promoting diversity, and upholding individual rights within health and social care environments. Learners will develop a solid grasp of professional ethics, communication relevance, and policy implementation within the scope of their roles. The course is delivered in a structured format, ensuring clarity and coherence as learners progress through each module. Participants will understand the intricacies of caregiving responsibilities, from legal duties to organisational procedures, gaining the confidence to uphold high standards in care delivery. Designed to align with industry expectations and UK compliance requirements, this qualification empowers learners with the knowledge needed to support individuals with dignity, empathy, and a firm understanding of professional obligations. Course Modules: Module 01: Introduction to Health and Social Care Module 02: Communication and Its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Safeguarding Vulnerable Adults Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build a foundation for supervisory roles in care. Professionals aiming to deepen their knowledge of care standards and regulatory responsibilities. Beginners with an interest in health, social care, or community support. Volunteers or support workers aspiring to gain formal recognition. Career Path Health and Social Care Supervisor Residential Care Manager Community Support Worker Health Services Coordinator Care Quality Assurance Officer Social Care Team Leader

Master Emotional Intelligence for Crucial Moments Course Overview: "Master Emotional Intelligence for Crucial Moments" is an in-depth course designed to enhance your emotional intelligence (EQ) to handle critical situations with clarity and confidence. Throughout this course, you will develop the skills to manage your emotions effectively, understand others’ emotions, and use these insights to navigate complex interactions. Learners will explore key emotional intelligence concepts, gaining the ability to apply them during high-pressure moments. This course equips you with the tools to improve decision-making, strengthen leadership qualities, and handle crises with emotional composure. By the end, you’ll be able to influence outcomes positively in both personal and professional settings, enhancing your overall interpersonal effectiveness. Course Description: This course offers comprehensive insights into mastering emotional intelligence, focusing on its application during crucial moments. You will explore how EQ can be used to pause and reflect, understand emotional triggers, and manage stress in critical situations. Topics such as taming emotional responses, using EQ in leadership, and emotional regulation in times of crisis are central to the course. Learners will engage with various tools and strategies that support emotional self-awareness, empathy, and leadership. By developing these skills, learners will gain an enhanced ability to maintain composure, inspire others, and lead with emotional intelligence in high-stakes environments. This course provides essential skills for those aiming to excel in leadership, communication, and conflict resolution, ensuring they remain calm and focused in the most challenging moments. Master Emotional Intelligence for Crucial Moments Curriculum: Module 01: The Crucial EQ Moment - It's In The Pause Module 02: Use Emotional Intelligence To Tame Your Brain And Cope During Crises Module 03: Emotionally Intelligent Leadership In Action (See full curriculum) Who is this course for? Individuals seeking to enhance their emotional intelligence for career growth. Professionals aiming to improve leadership and crisis management skills. Beginners with an interest in emotional intelligence and personal development. Anyone looking to strengthen their interpersonal skills in high-pressure situations. Career Path: Leadership Roles Conflict Resolution Specialist Human Resources Manager Executive Coach Organisational Development Consultant Crisis Management Advisor

Struggling doesn’t mean failing. For many, learning difficulties aren’t about lack of intelligence—they’re about needing the right support. This course is designed to guide learners through the core knowledge of common learning difficulties such as dyslexia, ADHD, autism, and more. You'll gain a strong understanding of how these challenges affect individuals in different settings and what strategies can be used to offer better support, especially in education and care roles. Everything is delivered online, making it flexible and accessible, without needing to attend in person. Whether you're working with children, supporting adults, or just want to understand more about learning difficulties, this course offers valuable insights that can make a difference. From understanding early signs to offering supportive approaches in communication, routine, and behaviour, you’ll walk away knowing how to handle real situations with more confidence. It’s about learning how to support—clearly, thoughtfully, and in a way that makes sense. If you're someone who wants to be helpful without making a song and dance about it, this course is a great step forward. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Learning Disability Module 02 : Different Types of Learning Disability Module 03 : The Journey to Diagnosis Module 04 : Impacts of SLD on Individuals and Society Module 05 : Learning Difficulties and Dyslexia Module 06 : Person Centred Care and Support Module 07 : Future Perspectives on SLD Learning Outcomes: Identify and comprehend various learning difficulties. Understand the journey to diagnosis and its importance. Analyze the societal impacts of specific learning disabilities. Recognize the connection between learning difficulties and dyslexia. Implement person-centered care and support strategies. Explore the evolving landscape of learning difficulties. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators Healthcare professionals Psychologists Social workers Parents and caregivers Anyone interested in supporting individuals with learning difficulties Career path Special Education Teacher Educational Psychologist Speech and Language Therapist Social Worker Learning Support Assistant Inclusion Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview Autism Training is designed to provide a comprehensive understanding of Autism Spectrum Disorder (ASD), equipping learners with the knowledge to support individuals across various settings. This course explores the complexities of autism, including learning difficulties, diagnosis procedures, and cognitive approaches. It highlights best practices for engaging and communicating with autistic individuals, promoting inclusivity and empathy. By completing this course, learners will develop a deeper appreciation of the challenges faced by those on the spectrum and gain strategies to foster supportive environments. Whether you work in education, healthcare, social care, or are simply passionate about autism awareness, this training will enhance your professional competence and personal insight. Learners will emerge with a strong foundation in autism awareness, improved communication skills, and the ability to contribute meaningfully to autism-friendly practices. The course ultimately supports both career advancement and personal growth in areas where understanding autism is essential. Course Description This Autism Training course delves into key aspects of Autism Spectrum Disorder, beginning with an overview of its characteristics and associated learning difficulties. Learners will examine the diagnostic process and explore various cognitive approaches that can enhance interaction with autistic individuals. The course also addresses effective strategies for supporting those on the spectrum, alongside important considerations such as sensory needs and behavioural patterns. Engagement in autism awareness initiatives is also encouraged, fostering a broader societal understanding. Throughout the course, learners will engage with informative content designed to build theoretical knowledge and develop essential support skills. The structured modules are crafted to ensure a well-rounded learning experience, catering to different professional and personal objectives. Upon completion, learners will be equipped to apply their understanding across educational, healthcare, and community contexts, making valuable contributions to environments that prioritise inclusion, accessibility, and respect for neurodiversity. Course Modules Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness (See full curriculum) Who is this course for? Individuals seeking to improve their understanding of autism and support strategies. Professionals aiming to enhance their skills in education, healthcare, or social care. Beginners with an interest in autism awareness and neurodiversity. Volunteers and community workers looking to foster inclusive practices. Family members and caregivers wishing to better support autistic individuals. Career Path Special Educational Needs (SEN) Support Assistant Autism Support Worker Education and Healthcare Specialist Social Care Assistant Community Outreach Worker Inclusion and Diversity Officer Mental Health and Wellbeing Advisor

Prepare to make a difference with Learning Support Assistant Training. Equip yourself with the skills needed to effectively support students and enhance their learning experience.

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework