679 Empathy courses in Liverpool delivered Online

Description: Workplace politics is something that is disliked by many yet a necessary aspect of the business world. It is what connects people in the office and helps them go about. With the help of this Certificate Course in Workforce Politics & Relations course, you will be able to go beyond office politics and build your own philosophy. So what is workplace politics? Well with this course you will definitely find the answer and build on the works of Daniel Goleman with CASEL to see the affects of social and emotional competencies within the workplace. With the help of this course you can work beyond the politics. Learning Outcomes: Realise what Workplace politics is why it is not always negative Differentiate between formal and informal workplace hierarchies Apply pragmatic steps to neutralise the impact of rumours Provide a definition of Social and Emotional intelligence and their significance in exploring workplace politics Realise the worth of Self-Awareness in handling workplace politics and contemplate over your own power and competence Interpret the sphere of Self-Management at the workplace and learn to enhance Self-Management by means of reflection Realise the importance of Empathy, Organisational and Service Awareness at the workplace and social awareness skill improvement Recognise good relationship skills Look at the worth of responsible decision making and recognise decision traps that should be escape Produce your individual workplace Philosophy Statement Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate Course in Workforce Politics & Relations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate Course in Workforce Politics & Relations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Workplace Politics? 00:15:00 Lessons from Social and Emotional Intelligence 00:30:00 Self-Awareness 00:15:00 Self-Management 00:15:00 Social Awareness 00:15:00 Good Relationship Skills 00:30:00 Responsible Decision Making 00:30:00 Creating Your Workplace Philosophy 00:05:00 Mock Exam Mock Exam- Certificate Course in Workforce Politics & Relations 00:20:00 Final Exam Final Exam- Certificate Course in Workforce Politics & Relations 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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24-Hour Flash Sale! Prices Reduced Like Never Before!! Paediatrics: Child Care and Nannying - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter The nurturing and development of children are paramount for a healthier and more enlightened future generation. With over 12,000 childcare providers across the UK, the demand for qualified professionals in paediatrics and childcare is more significant than ever. This comprehensive course bundle is designed to equip learners with the knowledge and skills necessary to excel in paediatric care, addressing the critical need for compassionate and competent care providers in this vital sector. The course curriculum covers a wide spectrum of essential topics, from the foundations of Paediatrics to advanced concepts in Child Development and Psychology. Learners will gain insights into effective Childcare and Nannying practices, understand the importance of Child Attachment, and learn about Child Care and Nutrition. The bundle also includes specialised training in Baby Care, Neonatal Nursing, Safeguarding Children, and Child Playwork. Each course is structured to provide a holistic understanding of the physical, emotional, and intellectual needs of children from infancy through adolescence. This Paediatrics Bundle Package includes: Course 01: Paediatrics Course Course 02: Paediatric First Aid Training Course 03: Diploma in Childcare Course 04: Child care and Nannying Course 05: Child Development & Psychology Diploma Course 06: Child Attachment Course Course 07: Child care and Nutrition Course 08: Baby Care Training Course 09: Neonatal Nursing Course 10: Safeguarding Children Course Course 11: Introduction to Child Playwork This is more than a learning path; it's a calling to those whose hearts beat in harmony with the laughter and tears of children. By choosing to enrich your skills with this course, you're stepping into a realm of endless possibilities, where each day is an opportunity to touch a life, inspire a dream, and nurture the future. Let this course be the key to unlocking the boundless potential within both you and the children whose lives you'll brighten. Enrol now! Learning Outcomes of this Bundle: Cultivate a nurturing environment for holistic child development. Understand the whispers of child psychology in caregiving. Guide young minds with empathy, education, and engagement. Craft nutritious meals that fuel growth and imagination. Become a guardian of health, safety, and joy. Respond with knowledge and compassion in moments of need. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Paediatrics Course Module 01: Introduction to Paediatrician Module 02: Paediatric Nutrition and Nutritional Disorders Module 03: Neonatology Module 04: Gastroenterology Module 05: Haematology Module 06: Neurology Module 07: Immunology and Allergy Module 08: Oncology Module 09: Paediatrics, ethics, and the law Course 02: Paediatric First Aid Training Module 01: Introduction to Paediatric First Aid Module 02: Assessment and Assistance Module 03: Equipment and Techniques Module 04: Loss of Responsiveness and CPR Module 05: Paediatric First Aid for Common Illnesses Module 06: Paediatric First Aid for Common Injuries and Incidents Module 07: First Aid for Acute Medical Conditions Module 08: Environmental Injuries Module 09: Caring for Children Module 10: Psychological First Aid for Children Module 11: Things to Keep in Mind Module 12: Call for an Emergency Course 03: Diploma in Childcare Module 1: Caring for Children Module 2: Healthy Food, Healthy living Module 3: Keeping Children Healthy &#038; Safe Module 4: Child Protection Module 5: Play, Imagination and Creativity Module 6. Introduction to EYFS Module 7. Importance of Early Years in Development Module 8. EYFS Teaching Techniques Module 9. Working as an EYFS Teacher Module 10. Promoting Learning and Development Module 11. Children Having Special Education Needs or Disabilities =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Heartfelt caregivers Future child nurturers Aspiring paediatric angels Guardian educators Lifelong learners Dream weavers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Childcare Worker - £15,000 to £22,000 Paediatric Nurse - £24,000 to £31,000 Nanny - £20,000 to £30,000 Child Psychologist - £35,000 to £48,000 Neonatal Nurse - £24,000 to £31,000 Early Years Teacher - £22,000 to £30,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Digital certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Childcare at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

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24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! When it comes to the end of life situation, we can't change the outcome, but we can affect the journey. So learn to help make them laugh and feel satisfied on their final days. If you want to get a deep insight into this topic and start a career in this sector, this popular Palliative Care Assistants course is perfect. Key Topics to Be Covered by Palliative Care Assistants The fundamentals of Palliative and End of Life Care The key components of NISAT Core Holistic Assessment Importance of effective communication between the Home and the General Practitioner (GP) The role of the multidisciplinary team and specialist palliative care services The signs and symptoms of individuals approaching death The six standards to assist Health and Social Care Services in the bereavement stage. Legal obligations and procedures practised in the UK. The Palliative Care Assistants course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Palliative Care Assistants course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Palliative Care Assistants course. This Palliative Care Assistants training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Palliative Care Assistants course today and gear up for excellence! Why Prefer This Palliative Care Assistants Course? Opportunity to earn a certificate accredited by CPD. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Skills You Will Gain from this Palliative Care Assistants Course Empathy Interpersonal skills Counselling skills Communication skills Psychosocial skills Physical care skills Life closure skills Observational skill Teamwork skill Self-awareness *** Course Curriculum *** Here is the curriculum breakdown of the Palliative Care Assistants course: Module 1: Introduction Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Term Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Palliative Care Assistants course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Palliative Care Assistants course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Palliative Care Assistant End of Life support worker Nurse Support Worker Healthcare Assistant Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Course Overview Become a trained profaessionazal from the safety and comfort of your own home by taking 10 Soft Skills for Workplace . Whatever your situation and requirements, Skill Wise can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount. Skill Wise has been proud to produce an extensive range of best-selling courses, and 10 Soft Skills for Workplace is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time.  Teaching and training are more than just a job for the staff at Skill Wise; we take pride in employing those who share our vision for e-learning and its importance in today's society. To prove this, all learning materials for each course are available for at least one year after the initial purchase. All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.  By completing 10 Soft Skills for Workplace, you will have automatically earnt an e-certificate that is industry-recognised and will be a great addition to your competencies on your CV. Whatever your reason for studying 10 Soft Skills for Workplace, make the most of this opportunity from Skill Wise and excel in your chosen field. Please be aware that there are no hidden fees, no sudden exam charges, and no other kind of unexpected payments. All costs will be made very clear before you even attempt to sign up.  Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Why study this course It doesn't matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge. The 10 Soft Skills for Workplace is fully available to anyone, and no previous qualifications are needed to enrol. All Skill Wise needs to know is that you are eager to learn and are over 16. Module 01 Getting Started 00:03:00 Module 02 Lesson 01: Empathy 00:03:00 Lesson 02: Case Study 00:01:00 Module 03 Lesson 01: Communication 00:05:00 Lesson 02: Case Study 00:01:00 Module 04 Lesson 01: Teamwork 00:05:00 Lesson 02: Case Study 00:01:00 Module 05 Lesson 01: Problem-Solving 00:04:00 Lesson 02: Case Study 00:01:00 Module 06 Lesson 01: Time Management 00:05:00 Lesson 02: Case Study 00:01:00 Module 07 Lesson 01: Attitude and Work Ethic 00:05:00 Lesson 02: Case Study 00:01:00 Module 08 Lesson 01: Adaptability/Flexibility 00:04:00 Lesson 02: Case Study 00:01:00 Module 09 Lesson 01: Self-Confidence (Owning It) 00:05:00 Lesson 02: Case Study 00:01:00 Module 10 Lesson 01: Ability to Learn from Criticism 00:03:00 Lesson 02: Case Study 00:01:00 Module 11 Lesson 01: Networking 00:04:00 Lesson 02: Case Study 00:01:00 Module 12 Wrapping Up 00:01:00