651 Empathy courses in Cardiff delivered Online

Mindfulness and Couple Therapy Diploma Welcome to the Mindfulness and Couple Therapy Diploma, a specialized course that amalgamates the principles of mindfulness with the practice of couple therapy. In an era marked by heightened stress and relationship struggles, this course offers invaluable insights and hands-on techniques to bring about transformative change. Learning Outcomes: Develop a deep understanding of how mindfulness can alleviate stress, anxiety, and depression. Gain skills to implement mindfulness techniques for bad habits and pain management. Master mindfulness practices for enhancing sleep quality. Learn to apply mindfulness to navigate and mitigate relationship conflicts. Acquire a repertoire of mindfulness exercises tailored for couples. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Mindfulness and Couple Therapy Diploma: Mindfulness in Stress, Anxiety, and Depression: Learn how mindfulness practices can be a potent tool in managing and reducing stress, anxiety, and depression. Mindfulness for Bad Habits: Delve into the mechanisms of habit formation and how mindfulness can help in breaking negative patterns. Mindfulness for Pain Management: Explore the role of mindfulness in pain perception and management, including both chronic and acute pain. Mindfulness for Better Sleep: Understand the application of mindfulness techniques in improving sleep quality and battling insomnia. Techniques to Redirect Flow of Conflict: Acquire methods to employ mindfulness in resolving relationship conflicts, focusing on communication and empathy. Exercises for Couples: Discover a series of mindfulness-based exercises designed to improve connection, trust, and happiness in relationships.

Product Overview: Mental Health First Aid & Wellbeing Course Course Title: Mental Health First Aid & Wellbeing   Description: The Mental Health First Aid & Wellbeing course is designed to equip participants with essential knowledge and skills to effectively support individuals facing mental health challenges. Delving into various aspects of mental health nursing, assessment, diagnosis, treatment, and crisis intervention, this comprehensive program aims to empower individuals to provide timely and compassionate assistance to those in need.   Modules Overview: Module 1: Introduction to Mental Health Nursing In Module 1, participants gain foundational insights into the principles and practices of mental health nursing. Topics covered include an overview of mental health disorders, understanding psychiatric terminology, historical perspectives, and the role of mental health nurses in today's healthcare landscape. Module 2: Assessment and Diagnosis Module 2 focuses on the critical process of assessing and diagnosing mental health disorders. Participants learn about assessment tools, diagnostic criteria, risk assessment, and the importance of cultural sensitivity in evaluating mental health conditions. Module 3: Treatment and Therapy In Module 3, participants explore various treatment modalities and therapeutic interventions used in mental health care. Topics include pharmacological treatments, psychotherapy approaches, alternative therapies, and evidence-based practices for managing diverse mental health conditions. Module 4: Providing Support to Patients and Family Module 4 emphasizes the importance of providing holistic support to individuals experiencing mental health challenges and their families. Participants learn effective communication strategies, crisis de-escalation techniques, psychoeducation principles, and methods for promoting self-care and resilience among patients and their support networks. Module 5: Crisis Intervention and Medication Management Module 5 addresses crisis intervention strategies and medication management practices in mental health settings. Participants learn to identify signs of crisis, implement appropriate interventions, collaborate with healthcare professionals, and support individuals in managing medication regimens safely and effectively.   Key Features: Comprehensive curriculum covering key aspects of mental health nursing and support. Practical insights and case studies to enhance understanding and application of concepts. Expert-led instruction from seasoned mental health professionals. Interactive learning activities and discussions to promote engagement and knowledge retention. Resources and tools for ongoing professional development and self-reflection.   Target Audience: The Mental Health First Aid & Wellbeing course is ideal for healthcare professionals, including nurses, counselors, social workers, educators, and anyone interested in expanding their knowledge and skills in mental health support and intervention.   Conclusion: By completing the Mental Health First Aid & Wellbeing course, participants will emerge with a deeper understanding of mental health disorders, enhanced assessment and intervention capabilities, and the confidence to provide compassionate support to individuals navigating mental health challenges. This course serves as a vital resource for promoting mental health awareness, reducing stigma, and fostering a culture of empathy and support in diverse communities. Course Curriculum Module 1_ Introduction to Mental Health Nursing Introduction to Mental Health Nursing 00:00 Module 2_ Assessment and Diagnosis Assessment and Diagnosis 00:00 Module 3_ Treatment and Therapy Treatment and Therapy 00:00 Module 4_ Providing Support to Patients and Family Providing Support to Patients and Family 00:00 Module 5_ Crisis Intervention and Medication Management Crisis Intervention and Medication Management 00:00

Understanding Asperger's Syndrome can be an eye-opening experience, offering insight into the lives of individuals with this condition. This course dives deep into the characteristics and challenges of Asperger's Syndrome, focusing on how it affects social interactions, communication, and behaviour. By exploring the cognitive patterns and sensory sensitivities unique to those with Asperger's, participants will gain a solid foundation for understanding how these traits manifest in everyday life. It's about seeing the world from a different perspective and learning how to respond with empathy and knowledge. The course provides essential guidance for anyone looking to better understand Asperger's Syndrome, whether you're a teacher, parent, caregiver, or just someone seeking to broaden your knowledge. It offers valuable information on effective strategies for communication, behaviour management, and providing support, all while considering the emotional well-being of individuals on the autism spectrum. By the end of this course, you'll feel equipped to navigate interactions with individuals who have Asperger's in a thoughtful and supportive manner. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Aspergers Syndrome Module 02: Characteristics of Asperger Syndrome Module 03: Effects of Asperger's Syndrome Module 04: Treatment of Asperger's Syndrome Module 05: Managing Sensory Sensitivities and Overloads Module 06: Supporting Individuals with Asperger's Syndrome Learning Outcomes: Analyse Asperger's characteristics for effective identification and understanding. Evaluate the impact of Asperger's Syndrome on individuals and their surroundings. Implement evidence-based treatment approaches to enhance the quality of life. Devise strategies for managing sensory sensitivities and overloads. Offer meaningful support, fostering inclusivity in various environments. Apply acquired knowledge to make a positive impact on individuals with Asperger's. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Educators and School Staff Healthcare Professionals Social Workers Family Members Mental Health Advocates Counsellors Community Support Workers Individuals Seeking In-Depth Understanding Career path Special Education Teacher Autism Support Worker Counsellor Clinical Psychologist Speech and Language Therapist Occupational Therapist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

RQF level 1 Awareness of First Aid for Mental Health Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best. Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace. This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help. Suitability - Who should attend? Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health: Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees. Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students. Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support. Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support. Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance. It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings. Outcome / Qualification etc. Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes: Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being. Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support. Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment. Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support. Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources. Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health. Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification. It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need. The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas. Training Course Content MODULE 1 INTRODUCTION Session content Trainer/assessor introduction Learner introductions Course information • Administration • Learning outcomes and assessment criteria • Reasonable adjustments • Certification • Complaints and appeals • Assessment information Session duration 15 minutes MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH? Session content Definitions Role and responsibilities of a First Aider The impact of mental health issues Mental health stigma Statistics Session duration 25 minutes MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS Session content Mental health continuum Mental health risk factors Early warning signs Session duration 25 minutes MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION Session content How to start a difficult conversation Non-judgemental listening skills When to contact the emergency services The First Aider’s own health and emotions Session duration 40 minutes MODULE 5 STRESS Session content What is stress? Causes of stress Effects of stress Coping strategies Session duration 25 minutes MODULE 6 MENTAL HEALTH CONDITIONS Session content Depression Anxiety Psychosis Eating disorders Suicide Self-harm Session duration 70 minutes MODULE 7 ASSESSMENT AND COURSE CLOSURE Session content Written assessment paper Course administration Course closure Session duration 40 minute Course delivery details Classroom-Based A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of starting the course, with each training session a minimum of two hours. Online/Virtual classroom The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways: RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis. RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field. Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines. Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support. Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

🌟 Unlock a Safer Workplace with Workplace Violence Prevention Training! 🌟 In today's dynamic work environments, prioritizing safety is paramount. Equip your team with the knowledge and skills needed to create a secure workplace through our comprehensive 'Workplace Violence Prevention Training' course. Addressing the critical aspects of identifying, managing, and preventing workplace violence, this course is designed to empower your workforce and foster a culture of safety. 🚀 Course Overview: Module 1: Introduction to Workplace Violence Prevention Training and Risk Factors Understand the foundations of workplace violence prevention. Identify common risk factors and early warning signs. Establish a baseline understanding to build a proactive approach. Module 2: Conflict Resolution and Personal Safety Measures Learn effective conflict resolution techniques. Develop personal safety measures to navigate challenging situations. Foster a collaborative and respectful workplace environment. Module 3: Managing Aggressive Behavior and Emotional Well-being Gain insights into recognizing and managing aggressive behavior. Understand the importance of emotional well-being for both individuals and the team. Cultivate empathy and communication skills to diffuse tension. Module 4: Procedures for Workplace Violence Prevention and Support Implement practical procedures to prevent and respond to workplace violence. Provide support mechanisms for affected individuals. Establish clear communication channels and reporting protocols. Module 5: Fostering a Culture of Prevention Summary and Key Takeaways Summarize key concepts from the previous modules. Explore strategies for embedding a culture of prevention within the organization. Identify ways to continuously reinforce a safe and supportive work environment. Module 6: Case Studies and Additional Resources Analyze real-world case studies for practical application. Access additional resources and tools to enhance workplace violence prevention efforts. Engage in interactive discussions to deepen understanding. 🎓 Benefits of the Course: Empowered Workforce: Equip your team with the knowledge and skills to confidently navigate potential threats. Proactive Approach: Develop a proactive stance towards workplace safety, preventing incidents before they escalate. Cohesive Culture: Foster a culture of prevention, ensuring that everyone plays a role in maintaining a safe workplace. Legal Compliance: Stay compliant with workplace safety regulations and legal requirements. 🌐 Who Should Attend: HR Professionals Managers and Supervisors Employees at all levels Join us in creating a workplace where safety is a priority! Invest in 'Workplace Violence Prevention Training' today and take a significant step towards a secure, harmonious, and thriving work environment. Course Curriculum Module 1- Introduction to Workplace Violence Prevention Training and Risk Factors Introduction to Workplace Violence Prevention Training and Risk Factors 00:00 Module 2- Conflict Resolution and Personal Safety Measures Conflict Resolution and Personal Safety Measures 00:00 Module 3- Managing Aggressive Behavior and Emotional Well-being Managing Aggressive Behavior and Emotional Well-being 00:00 Module 4- Procedures for Workplace Violence Prevention and Support Procedures for Workplace Violence Prevention and Support 00:00 Module 5- Fostering a Culture of Prevention Summary and Key Takeaways Fostering a Culture of Prevention Summary and Key Takeaways 00:00 Module 6- Case Studies and Additional Resources Case Studies and Additional Resources 00:00

Overview The collective Mental Health and wellbeing of the UK has never been more critical, and you can gain the skills to help and support others. This Mental Health Practitioner Level 3 course will teach you how to apply psychiatric methods and principles to help children and adults keep strong and healthy minds. The course trains you in the roles and responsibilities of a Qualified Support Worker and the skills that you'll need to assist with Mental Healthcare. You'll learn everything you'll need to know as regards treatment, medication, and legislation when helping the mentally venerable or distressed individuals. Support your community and enrol now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mental Health Practitioner Level 3 . It is available to all students, of all academic backgrounds. Requirements Our Mental Health Practitioner Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 15 sections • 18 lectures • 03:06:00 total length •Introduction to Mental Health: 00:20:00 •Attachment and Relationship Building in Childhood: 00:13:00 •Impacts of Separation and Loss on Attachment: 00:08:00 •Factors that Influence Development: 00:07:00 •Mental Health Problems In Youth And Adults: 00:06:00 •Other Mental Health Problems in Young and Adults: 00:06:00 •Autism, ADHD and Dyslexia in Young and Adults: 00:12:00 •Dealing With Autism, ADHD and Dyslexia in Young and Adults: 00:12:00 •The Self Harming Behaviour: 00:08:00 •Medication and Therapy in the Treatment of Mental Illness: 00:32:00 •Social Attitudes to Mental Illness: 00:13:00 •What is CBT (the CBT model): 00:06:00 •NICE guidelines: 00:04:00 •The therapeutic alliance, Trust and Empathy: 00:07:00 •Ethics of the therapy: 00:05:00 •Confidentiality and Record-Keeping: 00:10:00 •Mental Health Related Legislations in the UK: 00:12:00 •Assignment - Mental Health Practitioner Level 3: 00:05:00

Whether you’re aiming to guide others in their personal or professional growth, or simply sharpen your ability to listen, question and encourage—this Coaching and Mentoring Diploma has been thoughtfully designed to help you do just that, with clarity and confidence. Delivered entirely online, the course suits those with an eye for development—both in themselves and others—without demanding classroom attendance or calendar acrobatics. From understanding the psychology behind effective coaching to grasping the nuances of mentoring relationships, each module is laid out in a logical, digestible manner. You'll explore strategies that foster meaningful dialogue, support others’ decision-making, and nurture lasting change. This course is ideal for those who want to elevate their communication and leadership style, whether in the workplace or personal circles. Professional, accessible, and packed with insight—this is structured learning with purpose, minus the waffle. Our Coaching and Mentoring Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Coaching and Mentoring Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Coaching and Mentoring at QLS Level 5 Course 02: Personal Development Skills Course 03: Goal Setting, Motivation, and Resilience Course 04: Emotional Intelligence, Mindfulness and Empathy Training Course 05: Maximising Personal Productivity Course Key Features of Coaching and Mentoring Diploma Eligibility for QLS endorsed certificate upon successful completion of the Coaching and Mentoring Diploma course Free CPD Accredited Course Fully online, interactive Coaching and Mentoring Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Coaching and Mentoring Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Coaching and Mentoring Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Coaching and Mentoring Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Coaching and Mentoring Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Coaching and Mentoring Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Coaching and Mentoring at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Coaching and Mentoring Diploma basics. Requirements No prior degree or experience is required to enrol in this Coaching and Mentoring Diploma course. Career path This Coaching and Mentoring Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview This comprehensive course on Foundation in Emotional Intelligence will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Foundation in Emotional Intelligence comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Foundation in Emotional Intelligence. It is available to all students, of all academic backgrounds. Requirements Our Foundation in Emotional Intelligence is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:08:00 total length •Introduction to Emotional Intelligence: 00:06:00 •Introduction to the Self-Perception Realm: 00:01:00 •Emotional Self-Awareness: 00:04:00 •Self-Regard: 00:03:00 •Self-Actualization: 00:07:00 •Introduction to the Interpersonal Realm: 00:01:00 •Interpersonal Relationships: 00:04:00 •Empathy: 00:03:00 •Social Responsibility: 00:03:00 •Introduction to the Self-Expression Realm: 00:01:00 •Assertiveness: 00:03:00 •Independence: 00:04:00 •Emotional Expression: 00:02:00 •Introduction to the Stress-Management Realm: 00:01:00 •Optimism: 00:03:00 •Stress Tolerance: 00:03:00 •Flexibility: 00:03:00 •Introduction to the Decision-Making Realm: 00:01:00 •Reality Testing: 00:04:00 •Impulse Control: 00:03:00 •Problem Solving: 00:04:00 •Happiness and General Well-Being: 00:04:00 •Resource - Foundation in Emotional Intelligence: 00:00:00

This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments. By the end of the programme participants will be able to: Understand the basic concepts of negotiation and how it adds value to the organisation Recognise the stages of negotiation and the skills required at each stage Make use of tried-and-tested negotiation planning tools Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes Set negotiation objectives Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements 1 Welcome Introductions Aims and objectives Plan for the day 2 Why negotiate? Understanding the negotiation context Negotiating with suppliers Negotiating with stakeholders 3 Understanding the process The phases of negotiation and what to do in each phase Before During After 4 Planning Appreciating the importance of planning Different approaches Identifying the key variables Setting objectives for each of them Practical negotiation planning exercise 5 Doing The key skills required, Communication Numeracy empathy Applying these skills in a role play: practical exercise 6 Close Review of key learning points Personal action planning

Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + QLS Endorsement | Assessment & Tutor Support Included