711 Empathy courses in Cardiff delivered Online

I'm glad you are here. You probably already know you are imaginative, sensitive, curious, empathic, connecting, and compassionate. You may or may not consider yourself creative - but that doesnt matter, because all those other qualities mean that Im quietly convinced that you already are! you might already know that these gifts support you and bring you joy and depth of meaning and connection with yourself and others. Because of your qualities - your life might also be also demanding. Everyone wants a piece of you and sometimes you might forget about self care, meaning you can also become over-stretched, out of balance, and sometimes even ungrounded, spaced out, and overwhelmed. The Soul Sheds purpose is to enable you to turn your empathy and imagination into intuitive guidence and a deeply embodied sense of presence to yourself and others. Welcome to this primer in SoulCollage®  In the comfort of your own home, I will share with you the powerful SoulCollage® process to uncover your own source of inner wisdom. Over three sessions booked to suit your timetable, you will practice the basics: Connecting deeply with your intuitive guidence self as an embodied three-centred being meet the imagery that speaks to you most and collage with it, Bypass any innercritic -this is just for your own pleasure Hear the imagery speak its wisdom to you. Learn about the different suits in a SoulCollage® deck Leave with cards that will continue to speak deeply to you in your life. The Soul Shed offers you gentle creative space to explore reflect and shift stuck energy in powerful ways. Samantha Taroni is a trauma-informed coach, a SoulCollage facilitator, breathwork teacher, and teacher of creative arts with over thirty years experience. Book three sessions to get you started at a time to suit you. Receive a pack of images and blank cards to a UK address. (If you live overseas, I can send you images to download, or courier you a pack. Ask for a quotation! And if youre interested but want to talk it over a bit more in a chat, you can book a call with me by clicking here. Id love to talk with you and make sure its right for you.

Embark on a transformative journey to become a qualified MHFAider®. Master your skills and learn how to spot and support people with mental health issues and make a difference whether at work, volunteering, or in your community.

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

This is a practical ‘non-medical’ day for front line practitioners working with children and young people who have experienced serious trauma in their life. We work to strengthen understanding of children who have faced issues of trauma emerging from abuse, violence, loss and family breakdown. Online Course now available via Teachable Platform – Impact of Trauma Learn at your own pace… lots of text and video support Course Category Meeting emotional needs Behaviour and Relationships Inclusion Teaching and Learning Description This is a practical ‘non-medical’ day for front line practitioners working with children and young people with serious issues arising from trauma. Drawing from the international research and literature and our own experience over many years as educational psychologists of the challenges of children with major social and emotional needs, we will explore together what the best practice can and could look like. We explore the language and key concepts of trauma and outline very practical classroom strategies. We look at what Psychology may help us in our understanding of children who have faced trauma. We explore the themes of: Hyperarousal Intrusive thoughts Constricted lives We look at triggers, self-regulation and unpack a range of strategies.  We explore what young people with these difficulties really need from us. We also spend time looking at the emotional impact on practitioners working with children with such needs and what helps at a personal and team level. We can all do something – we do not have to wait for expert therapists to arrive!  Testimonials I had no idea… It had a huge impact Belonging and feelings are so important Excellent! Learning Objectives Increased confidence regarding developing inclusive practice for traumatised children in mainstream schools Simple understandable explanation trauma understood Access to a wider range of practical strategies to impact on social and behavioural needs Deeper understanding of core values surrounding inclusion of emotionally disabled children Opportunity to reflect on professional attitudes and behaviour towards parents and pupils with complex emotional needs New skills, scripts and processes to make inclusion successful Who Is It For? Practitioners working in schools and other settings with children and young people of all ages Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local authority support services Course Content The course explores the questions:What does it take for a child to:Feel safe and secureMourn the past traumaReconnect with ordinary relationships with children and adults?How can we start to develop an understanding of traumatised children?What is the true impact of trauma?What else can we do to go about including high profile children or young people with challenging emotional needs?What useful psychological constructs can we use to guide us?This course also explores practical strategies, concepts and language for key adults rebuilding relationships with individual pupils.This is a participative day that aims to be explorative and practical. Opportunities to develop empathy with the children of concern will be created.If you liked this course you may well like:FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

The Diploma in Child Counselling and Child Psychology offers a deep dive into the complexities of the child mind, blending theory with a keen understanding of the challenges that children face in today’s world. This course equips learners with the knowledge to navigate child psychology’s essential aspects, from emotional development to behavioural patterns, providing a strong foundation in both counselling techniques and psychological principles. It’s perfect for those looking to make a positive difference in children’s lives, whether in educational settings, therapy, or other child-focused roles. As you explore child development and psychological theories, you’ll be guided through practical applications for understanding and addressing various issues that children may encounter. The course is carefully structured to ensure learners grasp the core concepts of child psychology, from understanding childhood trauma to developing effective counselling strategies. With insights into the emotional and psychological challenges children face, this diploma offers the tools to help professionals support children in overcoming barriers to their mental well-being. If you’re passionate about supporting children’s growth and mental health, this course is an excellent step towards enhancing your skills and understanding in this impactful field. Key Features: CPD Certified Diploma in Child Counselling and Child Psychology With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Child Psychology Diploma Module 01: Child Psychology and Its Major Context Module 02: Understanding Child Development Module 03: The Scope and Stages of Child Development Module 04: The Areas of Child Development Module 05: Erikson's Theory of Child Development Module 06: Attachment and Relationship Building in Childhood Module 07: Impacts of Separation and Loss of Attachment Module 08: Factors That Influence Development Module 09: Cognitive Development Module 10: Social and Emotional Development Module 11: Moral and Ethical Development in Children Module 12: Personality and Intellectual Development in Children Module 13: Language Development Module 14: Problems of Infancy Module 15:Problems in Childhood and Adolescence Module 16: Problems of Adolescence Child Counselling Module 01: Counselling and Counsellors Module 02: Understanding Child Development Module 03: Factors That Influence Development Module 04: Cognitive Development Module 05: Social and Emotional Development Module 06: Personality and Intellectual Development in Children Module 07: Theories and Models of Counselling (Part 1) Module 08: Theories and Models of Counselling (Part 2) Module 09: Childhood and Adolescent Psychiatric Disorders Module 10: Counselling Children and Adolescents in Schools Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Module 12: Counselling Stress and Anxiety Disorders Module 13: Counselling Trauma and Substance Abuse Module 14: Counselling Mood Disorders and Depression Module 15: Counselling Eating & Sleeping Disorders Module 16: Counselling Self-Harm and Suicide Module 17: Communication Skills and Empathy in Counselling ________________________________________________________________________ Complete Career Guide for Diploma in Child Counselling and Child Psychology (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Child Counselling. In addition to mastering the essentials of Child Counselling, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Child Counselling. Your dream career starts here! List of career guide courses included in Diploma in Child Counselling and Child Psychology With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the major contexts of child psychology and its relevance. Analyze and comprehend the different stages of child development. Evaluate the impact of attachment and relationship dynamics on childhood. Identify and assess factors influencing cognitive and social-emotional development. Apply theoretical models to effectively counsel children and adolescents. Demonstrate communication skills and empathy in professional counselling settings. ________________________________________________________________________ Accreditation All of our courses, including the Diploma in Child Counselling and Child Psychology With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Diploma in Child Counselling and Child Psychology With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring child counsellors Psychology enthusiasts Educators and teachers Social workers Parents seeking in-depth child development insights Career path Child Psychologist - £35K to 50K/year. Educational Consultant - £30K to 45K/year. Child Welfare Officer - £25K to 40K/year. School Counsellor - £28K to 42K/year. Family Support Worker - £22K to 35K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Emotional Intelligence in a Digital World In this session, we will explore the brain science behind empathy and focus, the interplay between isolation and connectivity, and the effects of technology on memory. We'll examine the phenomenon of 'virtual distance' and learn strategies for mitigating it and building trust. Lastly, we will connect Emotional Intelligence skills to key project management competencies and look at ways to keep our finger on the pulse of the digital world while nurturing the qualities that make us most human. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Introduction: Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale. Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs. This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns. Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them. We will also cover more general techniques that can be applied to other types of objections. Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed. What You will Learn: Why you need to develop credibility early on in the sales process How to overcome misunderstandings and scepticism regarding a product; The importance of asking questions, when dealing with customer objections Why you need to tackle the biggest objection first The role of listening in handling complaints The best strategies to use, when dealing with objections or complaints from existing customers Benefits of taking this Course Learning important communication skills that you need, in order to close sales Learning how to address issues, such as customer indifference to your product Understanding the important role that honesty plays in the sales process Understanding why you need to develop a keen sense of empathy, when dealing with customers Learning how and when to follow up with your customers Course Modules/Lessons Module 1: Developing Preliminary Skills Module 2: Types of Objections Module 4: Handling Complaints

Take the first step towards a compassionate and fulfilling career with our all-inclusive course bundle: "Child Protection, ADHD, and Autism Diploma". Gain a profound theoretical understanding of child protection and the intricacies of developmental disorders, with three QLS-endorsed courses, complete with hardcopy certification. These include Child Protection & Safeguarding, ADHD Awareness, and Autism. Additionally, five relevant CPD QS accredited courses enrich your knowledge base further, covering Children's Mental Health, Learning Disability Nursing, Diabetes, Dementia Awareness, and Child Language Disorder (CLD). Immerse yourself in the complexities of child development and care, equipping yourself with the theoretical insight to support those who need it most. Elevate your understanding, nurture your empathy, and cultivate your skills with this comprehensive course bundle. Empower yourself to make a significant difference in the lives of children and adults living with developmental and health challenges. Start your journey today! Key Features of the Child Protection, ADHD and Autism Diploma Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Child Protection, ADHD and Autism Diploma bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Child Protection & Safeguarding QLS Course 02: ADHD Awareness QLS Course 03: Autism 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Children's Mental Health CPD Course Course 02: Learning Disability Nursing Course 03: Diabetes Course 04: Dementia Awareness Course 05: Child Language Disorder (CLD) In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Child Protection, ADHD and Autism Diploma courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Outcomes: Upon completion of this bundle, learners will be able to: Understand the fundamentals of Child Protection & Safeguarding. Gain theoretical knowledge on ADHD and Autism. Develop a broad understanding of Children's Mental Health. Grasp the theoretical concepts of Learning Disability Nursing. Gain theoretical insight into managing Diabetes and Dementia. Understand Child Language Disorder (CLD). Apply this theoretical knowledge in a caregiving or educational setting. Embrace the opportunity to make a profound impact with our "Child Protection, ADHD, and Autism Diploma" course bundle. Comprising eight complementary courses, this bundle offers an in-depth theoretical understanding of diverse aspects of child care, mental health, and learning disabilities. Dive into the complexity of developmental disorders and learn how to approach them empathetically and effectively. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals seeking a career in child protection or care. Health professionals desiring to enhance their understanding of developmental disorders. Educators wanting to expand their theoretical knowledge of children's mental health. Anyone interested in learning about developmental disabilities, dementia, and diabetes. Career path Child Protection Officer (Salary Range: £27,000 - £37,000) Special Education Teacher (Salary Range: £24,000 - £41,000) Mental Health Support Worker (Salary Range: £18,000 - £25,000) Learning Disability Nurse (Salary Range: £24,000 - £37,000) ADHD/Autism Support Worker (Salary Range: £17,000 - £25,000) Dementia Care Specialist (Salary Range: £20,000 - £30,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Uncover the power of empathy and listening with our comprehensive 'Counselling, Psychotherapy & Couples Therapy' bundle. You'll find three QLS-endorsed courses - Counselling Skills Training, Counselling and Psychotherapy, and Couples Therapy & Counselling - each offering a rich understanding of therapeutic practice. With hardcopy certificates provided for each course, your professional growth will be acknowledged. Expand your repertoire with our five CPD QS accredited courses - Overcoming PTSD with Evidence Based Psychotherapy, Children and Adolescents Counselling Diploma, Relationship Counselling Course, Crisis and Trauma Counselling in Early Childhood, and Online Depression Counselling Training. These insightful courses cover a wide range of therapeutic areas, equipping you with the theoretical knowledge needed to help others navigate their life challenges. Key Features of the Counselling, Psychotherapy & Couples Therapy Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Counselling, Psychotherapy & Couples Therapy bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Counselling Skills Training QLS Course 02: Counselling and Psychotherapy QLS Course 03: Couples Therapy & Counselling 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Overcoming PTSD with Evidence Based PsychotherapyCourse 02: Children and Adolescents Counselling DiplomaCourse 03: Relationship Counselling CourseCourse 04: Crisis and Trauma Counselling in Early ChildhoodCourse 05: Online Depression Counselling Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Counselling, Psychotherapy & Couples Therapy courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Acquire counselling skills to empathetically engage with clients. Gain a theoretical understanding of counselling and psychotherapy. Learn about couples therapy and its application. Understand the evidence-based psychotherapeutic approach to overcome PTSD. Learn to counsel children and adolescents effectively. Master the art of relationship counselling. Understand crisis and trauma counselling in early childhood. The 'Counselling, Psychotherapy & Couples Therapy' bundle is a robust theoretical resource for those looking to master the art of counselling. With our QLS-endorsed courses, you will learn how to lend an empathetic ear, provide guidance and comfort, and navigate the complexities of couples therapy. Our CPD QS accredited courses delve deeper into specialised areas, including PTSD, relationship counselling, counselling for children and adolescents, crisis and trauma counselling, and depression counselling. Armed with this knowledge, you can make a real difference in people's lives, helping them cope with their emotional battles and fostering healthier relationships. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring counsellors and psychotherapists. Existing professionals in the field looking to extend their skills. Individuals interested in learning about couples therapy. Those interested in mental health and looking to support others. Career path Counsellor: Provide emotional support and guidance (£20,000 - £45,000). Psychotherapist: Offer therapeutic treatment to clients (£26,000 - £48,000). Couples Therapist: Help couples navigate their relationships (£30,000 - £50,000). Child and Adolescent Counsellor: Support young individuals through their emotional journeys (£23,000 - £40,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included