Public Speaking 1 Day Training in Tonbridge
Practical Sales Skills 1 Day Workshop in Tonbridge
Practical Sales Skills 1 Day Workshop in Poole
Report Writing 1 Day Training in Newport
Report Writing 1 Day Training in Exeter
10 Soft Skills You Need 1 Day Training in Tonbridge
10 Soft Skills You Need 1 Day Training in Poole
Customer Service Essentials 1 Day Training in Tonbridge
Customer Service Essentials 1 Day Training in Poole
Assertive behavior is to confidently express what one feels, believes, or thinks while respecting the boundaries of feelings, beliefs, and thoughts of others. Understand the three components of interpersonal communication in more detail, verbal, vocal and visual message. We will show you how to own your thoughts and feelings and take a stand to express your rights or emotions. Learning Objectives Identify the three components of interpersonal communication, Describe the benefits of assertiveness, Explain verbal, vocal, and visual language and behaviors Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams