Customer Service Essentials 1 Day Training in Wakefield
Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com. During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques. You can live a life without anxiety, sign up now.
Join us for this enlightening Masterclass and unlock the potential of the Affect Bridge to help your clients break free from the chains of their past. Enroll now to take your therapeutic practice to the next level and make a lasting impact on the lives of those you serve.
About this Training Course One of the main challenges for today's managers is effectively leading and successfully communicating vision that inspires employees to perform. Good leadership engages people and employees who feel both engaged and enabled contribute to higher levels of growth and productivity. They will remain longer with the organisation, perform better and ultimately deliver better service to your customers. This popular 3 full-day course will equip you with key skills that you can utilise to maximise your staff's performance in line with the company's objectives. This interactive course will also empower you with strategic approaches to overcome the people challenges that you may encounter while enabling you to optimise your business strategies successfully. An ILM Recognised programme. Training Objectives What are the benefits that you will gain from attending this course? * Enhance your personal effectiveness and decision-making * Learn how to boost your influencing capability * Inspire enthusiasm, motivation and commitment * Communicate effectively across a multi-cultural team * Nurture your relationships and strengthen your team * Develop an empowering partnership team culture Target Audience Who should attend this course? Anyone involved in leading a business unit or a project team can attend. It covers relationships with host governments, contractors, suppliers and local communities which constitute critical alliances for the development of a project. This course is essential for team leaders, supervisors or managers from the following functions: Project management engineers from various technical disciplines Ad-hoc or special project team leaders in legal, technical & financial disciplines Country managers or business development officers of contractors JV management executives or officers Government officials or industry liaison officers Procurement or contracts executives or officers Trainer Your course leader is the author of Spirit IntelligenceTM and specialises in executive leadership facilitation and management development. He gained a first class honours degree in chemical engineering from Edinburgh University in Scotland and has undertaken postgraduate studies in psychology at Macquarie University in Sydney, Australia. Your course leader's corporate career spanned 14 years in Oil and Gas with BP, Amoco and AGL. Since 1993, he has worked across five continents with more than 170 clients including Rothschild, QBE, AT&T, Intel, Towers Perrin, Thomas Cook, Fujitsu, Nortel, Frank Russell, Electrolux, Arab Bank, Cable and Wireless, GSK, Merck, Sharpe and Dome, World Vision, Ericsson, IBM, Placer Dome Gold, Jim Beam, Ernst & Young and Commonwealth Bank of Australia. He focuses on what he calls tapping The Hidden Advantage to unleash the power of the whole person - the power of the body and mind, the passion of the emotions and the enthusiasm, motivation, commitment, initiative, creativity, resilience and persistence of the spirit in business. He is very experienced internationally in both skills enhancement and the strategic facilitation of tough and intractable client challenges. His approach is pragmatic. He provides his clients with a powerful range of practical tools and approaches to enable management to tap The Hidden Advantage latent in their staff and achieve optimum performance and results. A powerful and compelling speaker, he combines humour, energy and passion. He draws on a wealth of personal experience and thorough research. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
This workshop gives an opportunity to focus on the emotional needs of girls and how to meet these. We lift the lid on a less well explored inclusion issue, meeting the emotional needs of girls. Everyone knows a girl or woman. They may be pupil, daughter, sister, parent or partner. Course Category Meeting emotional needs Behaviour and Relationships Inclusion Early Years Description This workshop gives an opportunity to focus on the emotional needs of girls and how to meet these. We lift the lid on a less well explored inclusion issue, meeting the emotional needs of girls. Everyone knows a girl or woman. They may be pupil, daughter, sister, parent or partner. Girls will often withdraw, attack or even hurt themselves when under emotional stress and this is not always obvious in the way it is with boys. 1 in 4 women experience domestic violence and every week 2 women are killed by a current or ex partner. Whilst the world assumes girls have no problems processing their emotions, we lift the lid on this and question what is really happening for girls this century? Testimonials Learning Objectives Increased understanding of girls’ emotional needs Access to a wider range of practical strategies to impact on meeting emotional and behaviour problems Deeper understanding of core values surrounding inclusion Opportunity to reflect on professional attitudes and behaviour towards girls and their emotional challenges New skills and processes to make girls’ inclusion and achievement more successful Who Is It For ? Early years and school based practitioners Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local Authority support services Course Content The course explores the questions : Is there an invisible problem with girls? What can we do to meet the emotional needs of girls? What helps? What should our priority be with girls? This workshop will explore: Cultural and historical expectations of girls in our society Shared experiences of teaching and parenting girls Circle of Courage as a way of understanding emotional needs Fathers, mothers and daughters Solution Circle Problem Solving around girls’ needs What girls really need If you you want something similar, but not gender specific try: FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS or you may like: RESTORATIVE INTERVENTIONS
Description Dream Psychology Diploma Unravel the mystifying world of dreams with the Dream Psychology Diploma, an online course specially designed for those seeking a deeper understanding of the subconscious mind's intriguing narratives. Embark on a fascinating journey into the human psyche, exploring the captivating realm of dreams. This online course offers a comprehensive and immersive experience, unveiling the intricacies of dreams from multiple perspectives - from their scientific underpinnings to their cultural interpretations and spiritual dimensions. With the Dream Psychology Diploma, one gains a broad understanding of the realm of dreams, investigating the crucial scientific principles that underpin our nocturnal visions. The course examines the latest theories and discoveries in dream science, exploring the physiological processes involved and offering a comprehensive understanding of the complex world of dream research. The online course is not just about science; it acknowledges that dreams, in their beautiful complexity, speak a language all their own. By grasping this language, students can uncover the veiled symbolism and narratives embedded within their dreams. The Dream Psychology Diploma course provides the necessary skills to translate the cryptic language of dreams, enabling students to unlock their subconscious messages. A standout feature of the Dream Psychology Diploma is its comprehensive study of lucid dreaming. As students navigate this exciting subject, they'll discover the power of awareness during dreams and learn techniques to consciously control their dream scenarios. Moreover, the Dream Psychology Diploma ventures into the realm of sleep disorders and nightmares, investigating their roots and offering insights into dealing with these nocturnal disruptions. This knowledge is invaluable for anyone seeking to understand or assist others in managing these challenging experiences. The course draws a compelling link between dreams and creativity. It elaborates on how dreams inspire innovative ideas, artistic expressions and problem-solving skills, emphasizing the vital role of dreams in fostering creativity. In delving into the connection between dreams and emotions, the Dream Psychology Diploma offers a deep and insightful exploration. It illuminates how dreams reflect our emotions and can serve as effective tools for emotional healing and growth. Beyond these, the Dream Psychology Diploma is a voyage into the rich practice of dream journaling and analysis. This module equips students with techniques to document and analyse dreams systematically, thus developing a deeper understanding of their personal dream landscape. One of the unique aspects of this course is its focus on the spiritual dimension of dreams. Students get the chance to explore how dreams are seen as avenues for spiritual communication and introspection, deepening their appreciation for dreams as profoundly personal spiritual experiences. Equally captivating is the exploration of dreams across various cultures. This global perspective gives students the chance to compare and contrast how different societies interpret dreams, enriching their understanding of the universality and diversity of dream experiences. Ultimately, the Dream Psychology Diploma concludes with a thought-provoking look at the future of dream research. It envisages the directions this fascinating field might take in light of ongoing scientific advancements and cultural shifts. Whether for professional development, personal enrichment, or academic pursuit, the Dream Psychology Diploma provides a comprehensive and engaging platform for understanding the enigmatic world of dreams. Start your journey today, and unlock the secrets that your dreams hold. What you will learn 1:The Science of Dreaming 2:The Language of Dreams 3:Lucid Dreaming 4:Nightmares and Sleep Disorders 5:Dreams and Creativity 6:The Connection Between Dreams and Emotions 7:Dream Journaling and Analysis 8:The Spiritual Dimension of Dreams 9: Dreams Across Cultures 10:The Future of Dream Research Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Stoicism Diploma Introducing the Stoicism Diploma, a comprehensive online course that provides a deep and insightful exploration of Stoicism, an ancient Greek philosophy. This course is designed for anyone who is interested in understanding the principles of Stoicism and learning how to apply them in their own lives. Stoicism is a philosophical school that was founded in Athens in the 3rd century BCE. It teaches that the path to happiness lies in accepting the moment as it is, not allowing oneself to be controlled by desires for pleasure or fear of pain, and using reason to understand the world. Stoicism promotes virtues like wisdom, courage, justice, and temperance. The Stoicism Diploma begins with a thorough examination of what Stoicism is. This section introduces students to the key principles and beliefs that underpin this philosophical system. Students will learn about the Stoic worldview, a unique perspective on life and the universe that distinguishes this philosophy from others. A significant portion of the course is dedicated to the Stoic concept of ethics. It explores the Stoic understanding of what is morally right and wrong and provides insights into how Stoics approach ethical dilemmas. It also delves into the Stoic understanding of emotions, which are seen as judgments that we can control through reason and self-discipline. Conflict and suffering are inevitable parts of human existence. The Stoicism Diploma offers valuable insights into the Stoic approach to these challenges. By applying Stoic principles, students will learn how to navigate conflicts more effectively and find serenity in the face of suffering. Reason and wisdom are central concepts in Stoicism. The course explores how Stoics use reason to understand the world around them and make informed decisions. It delves into the Stoic concept of wisdom, which is seen as the highest virtue and the ultimate goal of a Stoic life. Mindfulness and meditation are key practices in Stoicism. The Stoicism Diploma teaches students how to practice mindfulness and meditation to gain a deeper understanding of their own thoughts and emotions and develop greater self-control. These practices can help students become more present in their lives and make more deliberate choices. Relationships are a fundamental part of human life. The course explores the Stoic approach to relationships, including friendships, romantic partnerships, and familial bonds. Students will learn how to apply Stoic principles to improve their relationships and find greater satisfaction in their connections with others. The Stoic legacy and influence are also examined in the Stoicism Diploma. This section provides an overview of how Stoicism has impacted Western thought and culture throughout history. It highlights the lasting influence of this philosophy and its relevance in the modern world. The course concludes with practical guidance on living a Stoic life. Students will learn how to apply Stoic principles in their everyday lives to find greater happiness and fulfillment. By embracing the Stoic worldview and practicing Stoic virtues, students can cultivate a more balanced and contented life. The Stoicism Diploma is a thought-provoking and enriching course that provides a comprehensive introduction to Stoicism. It offers valuable insights into this ancient philosophy and its enduring relevance. By completing the Stoicism Diploma, students will gain a deeper understanding of Stoicism and learn how to apply its principles in their own lives. What you will learn 1:What is Stoicism? 2:The Stoic Worldview 3:The Stoic Concept of Ethics 4:The Stoic Understanding of Emotions 5:The Stoic Approach to Conflict and Suffering 6:The Stoic Concept of Reason and Wisdom 7:The Stoic Practice of Mindfulness and Meditation 8:The Stoic Approach to Relationships 9:The Stoic Legacy and Influence 10:Living a Stoic Life Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Simply speaking, Life Coaching is about raising awareness of how we can move from A to B. Sometimes we don't know what place B is, and we can use Coaching to gain clarity on what B looks and feels like. Life Coaching is non-directive, which means as a Coach, I help you to unlock your potential rather than tell you what to do. The experience creates a space for accountability and motivation to take positive action. My role as your Holistic Coach is to provide you with a safe space for you to ground, explore & embrace your emotions, claim your personal power to design & live your dream life.
Description Mindfulness Diploma Mindfulness is the practice of maintaining awareness of our present experience. Mindfulness can be seen as a therapeutic technique where the practitioner makes a deliberate attempt to acknowledge and accept his feelings, thoughts and bodily sensations without rushing into judgment. The definition of mindfulness may appear basic and simple but mastering the art of mindfulness takes a long journey of regular and systematic practice. The merits of practicing mindfulness are manifold and include physical, psychological and social benefits. Several studies show that mindfulness can help control negative emotions like stress and increase positive emotions. The art of mindfulness is powerful and effective to anyone regardless of age, sex and culture. Mindfulness Diploma is designed keeping beginners in mind, but it provides numerous new aspects that may be unfamiliar to experienced mindfulness practitioners as well. After completing this Diploma in Mindfulness you will be able to practice mindfulness on your own. Each unit is a storehouse of insights on mindfulness and ways learn and explore this profound art. If you are someone who found life to be mysterious and have an inclination for philosophy, Mindfulness Diploma is the right course for you. What you will learn 1: Discovering Mindfulness 2: Enjoying the benefits of Mindfulness 3: Nurturing Your Motivation 4: Growing Healthy Attitudes 5: Humans Being Versus Humans Doing 6: Getting Into Formal Mindfulness Meditation Practice 7: Using Mindfulness for Yourself and Others 8: Using Mindfulness in Your Daily Life 9: Establishing Your Own Mindfulness Routine 10: Dealing with Setbacks and Transcending Distraction Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.