4540 Emotions courses

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Customer Service Essentials 1 Day Training in Tonbridge

Customer Service Essentials 1 Day Training in Poole

Customer Service Essentials 1 Day Training in Liverpool

Customer Service Essentials 1 Day Training in Aberdeen

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description Empath Awareness Diploma  Empaths are those who have the magical gift to put themselves in the shoes of others and feel their emotions deeply as if they are their own. This is due to the powerful and heightened sensitivity that empaths have. Such qualities can be both a blessing and a curse simultaneously. But with the correct technique and knowledge, empathy can become a superpower. By uniting knowledge, practical techniques, and study, empaths can acquire the skill of transforming their quality of sensitivity into success, power, and strength. With the correct approaches and methods, one can master how to use their excellent emotional connections and perceptions to improve the lives of themselves and other people. This Empath Awareness Diploma course will provide tremendous knowledge about the approaches that can bring success to those who possess extraordinary empathetic qualities. The Empath Awareness Diploma course starts by pondering what makes an individual an empath, the indicators of someone being an empath, the different types, and the attributes of empaths, including their gifts, abilities, and skills. The Empath Awareness Diploma course will also discuss the troubles the empaths encounter in their lives and the methods to transform them into strength. The Empath Awareness Diploma course includes techniques for navigating life as a person who experiences empathy keenly. These techniques involve the utilization of one's gifts and the setting of boundaries when necessary. The enrollees will learn the reasons behind the tendency of empaths to end up in relationships or friendships with narcissists and the methods to move away from them. The course delves deeper into the issues faced by empaths in conflict resolution and how to feel strong and safe when faced with such cases. The Empath Awareness Diploma course also teaches learners how to clear, shield, and detect themselves against negative energies and nurture one's physical and emotional health. It also explores emotional intelligence (EI) and intuitiveness and how to reinforce these skills. Finally, the course teaches the techniques to find success as empaths by using their abilities for the well-being of society and understanding the true objective of empaths. This Diploma course in Empath Awareness can be helpful for those who are highly sensitive and are trying to recover from their internalized wounds. This course teaches one to protect and look after oneself. The learners will master the skills of maintaining boundaries, tweaking their sensitivities, grounding themselves when necessary, alchemizing their emotions, and harmonizing their hearts to natural healing and balance. Through these techniques, empaths will align with their life's purpose and manifest their full potential in society. What you will learn   1: What is empathy  2: How does one become an empath  3: Health and emotions  4: Addiction  5: Love and sex  6: Protecting yourself  7: Parenting  8: Work and empaths  9: Extraordinary perceptions and intuition  10: The gift of being an empath  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

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