Name: Boost Customer Satisfaction: Join us 1 Day Training in High Wycombe
Price: 595 GBP
Availability: InStock

Nottingham

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Contents:

In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!
This session will provide you with the ideas and techniques to help them feel more confident about presenting, and will help you to become an effective presenter.

Course Topics:

Problems and fears with Presentations – Looking at the past problems delegates have felt and seen with presentations. What their fears are and their likes and dislikes of presenting.

Qualities of an Effective Presenter – Identifying what makes a presenter good and analysing the skills required.

Planning a Presentation – Key considerations when planning a presentation and planning around the audience.

Structuring Your Presentation – Considering the attention span of an audience and structuring the session around this. Using the ‘Communicating to Convince’ model to structure the presentation.

Opening Attention Grabbers – How to start a session with a bang.

Using Visual Aids – The do’s and don’ts regarding visual aids and making them effective.

Presentation Models and Tools – Identifying alternatives to PowerPoint.

Presentation style – Considering their style, including; mannerisms, gestures, eye contact, voice and nerves.

Presentation Practice – A chance to test their presenting skills and provide feedback in a safe environment.

Course Feature:

At the end of this presentation skills training course you will be able to:

Plan a presentation keeping the audience in mind
Develop clear objectives for their presentation
Use ‘attention grabbers’ to enhance their opening
Develop effective visual aids
Use several different methods and tools for presenting
Use positive presentation style behaviours
Practice their skills of presenting

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Presentation Skills.

Mangates

Presentation Skills 1 Day Workshop in Nottingham

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Crewe

Presentation Skills 1 Day Workshop in Crewe

Aberdeen

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.

Conflict may emerge between managers and their staff, between team members or departments.

Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.

Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.

It is therefore vital to manage conflict constructively.

As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.

Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.

Target Audience:

Anybody who is interested in learning Conflict Management Skills

Learning Objectives:

Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.

How Will You Benefit?

Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance

Agenda:

Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management

Certification:

Once after the training we will provide you with the course completion certificate.

Conflict Management

Conflict Management 1 Day Training in Aberdeen

Plymouth

Transform Your Stress into Strength and Thrive in Any Situation!

When your role involves working with clients and service users who have experienced trauma or have special needs, you are expected to be resilient despite the relentless emotional and psychological impact on your well-being. This course focuses on your personal development in navigating the emotional challenges associated with your work.

Together, we will explore a range of emotion skills, practical tools, and resources that extend beyond mindfulness, gratitude, and positive thinking. We will delve into trauma-responsive processing and communication techniques that are vital for supporting your clients while also nurturing your own emotional well-being. 

Prepared for the Emotional Impact of Your Role
Research from the University of Central Lancashire in 2020 revealed that approximately 60% of emergency services personnel felt unprepared for the psychological impact of their job duties, especially when handling traumatic incidents. Additionally, a 2021 study by the Law Society found that many solicitors experience high levels of stress and burnout, with 70% of respondents reporting that the pressures of their profession significantly affect their mental health.

Based on the evidence-based method of Emotional Logic, this course will introduce you to a healthy adjustment process that avoids unhelpful coping strategies. Instead, it offers practical methods that align with your emotions and personality. You will learn to use an activity pack filled with tools and resources that will help you understand your emotional triggers and patterns, as well as discover the healthy reasons behind them. You will also learn how to prepare yourself for traumatic incidents to lessen their psychological impact. These tools are also effective for processing secondary trauma.





Course details:
Course Duration: 4 weeks
Session Length: 4 x 2-hour sessions via Zoom
Dates: June 3rd - 24th, 2025
Times: Tuesdays, 7pm-9pm, London time




Learning Outcomes
Participants will:
Develop practical skills for effectively managing stress.
Learn techniques to build and nurture emotional resilience.
Gain tools to enhance their communication skills and boost their confidence.
Create personalised strategies for maintaining resilience over time.




Course Structure
Week 1: Emotions and their Purpose
Introduction to a healthy adjustment process.
Discovering and understanding emotional patterns.
Exploring the useful purpose of grief emotions.
Identifying emotionally safe spaces and people.
Week 2: Emotions lead your values
Techniques to discover the values behind negative emotions.
Strategies to turn traumatic stories into value-filled narratives.
Experience the power of small steps with a big impact.
Tools to uncover unhelpful communication patterns.
Week 3: Resilience Strategies and Skills
Techniques to communicate boundaries and needs assertively and confidently.
Developing a personalised action plan for ongoing resilience.
Practice the power of peer support (discover how you can help each other)
Week 4: Nurturing personal resilience and social resilience
Practice all you've learned in peer groups.
Build your resilience network.




Who is this course for
This course is designed for professionals who must be resilient under relentless stress. This includes:
First responders
Health professionals
Legal professionals
Victim Services employees
Specialist care providers
HR professionals




Testimonials
The technique has made me more aware of my own emotions, the patterns and how to talk about them more effectively. – Jo  
He gave us a whole new language with which to communicate. – Marleen  
Even now, his session really helped me overcome the shame of feeling more ‘negative’ emotions, and I have been able to work on looking inward and identifying why I’m feeling a certain way rather than blaming others. – Georgia
Sessions with Sven have been refreshing, challenging and reassuring. As it turns out, there are very good reasons why I react the way I do, and instead of wondering what I can do to change, I see the answers have been there all along. – Michael




Format and Delivery
4 weekly live Zoom sessions.
A format that mixes workshop, lecturing and facilitating. 
Participants can ask questions at any time. 
You will receive a hard copy of the Activity Pack (designed for various learning styles.)
There will be no recordings to keep everyone emotionally and psychologically safe. (However, we can schedule a short recap session if you cannot attend a meeting because you are unwell.)
Weekly follow-up email with additional resources not yet included in the Activity Pack.

Eyes Up Training Limited

Stress Management

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.

Thrive Under Pressure: Resilience Skills for Stressful Work Environments

20% discount if you book before 29th April

Early Bird

Standard Admission

General Admission

Bangor

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Bangor




York

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in York

St Asaph

Public Speaking 1 Day Training in St Asaph

High Wycombe 

Public Speaking 1 Day Training in High Wycombe

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in St Asaph

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in High Wycombe

Boost Customer Satisfaction: Join us 1 Day Training in High Wycombe

An interactive, engaging and supportive workshop is for parents and carers of children with additional needs. Supporting a child with disabilities can feel like a whole other world. It is a unique kind of parenting rollercoaster which take us to higher highs and lower lows.This 2-part work shop is based on lived experience and uses evidence and research to navigate the complexities of parenting a child with additional needs.&nbsp;It covers topics including:<ul data-key="7" fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><ul data-key="8" fr-original-style="" style="box-sizing: border-box;"><li data-key="9" fr-original-style="" style="box-sizing: border-box;">holding complex emotions</li><li data-key="11" fr-original-style="" style="box-sizing: border-box;">living in our own story</li><li data-key="13" fr-original-style="" style="box-sizing: border-box;">dealing with difficult anniversaries</li><li data-key="15" fr-original-style="" style="box-sizing: border-box;">changing relationships</li><li data-key="17" fr-original-style="" style="box-sizing: border-box;">navigating the web of professional input</li><li data-key="19" fr-original-style="" style="box-sizing: border-box;">communicating with practitioners</li><li data-key="21" fr-original-style="" style="box-sizing: border-box;">being an empowered parent</li></ul></ul>The workshop will occur at the same time in two consecutive weeks.Grab a cup of tea or glass of wine it will be great to meet in a safe environment with other parents taking a similar route through life. Normally this workshop costs &pound;20, but please click whichever ticket price option you are most comfortable with, no questions asked.If you would like to book this event for your team/organisation, please contact us on admin@bornattherighttime.com for a quote for a bespoke package.Future workshops***MORE INFORMATION COMING SOON****Led by Rachel WrightRachel Wright is a qualified nurse and unqualified mum of 3, parenting a son with complex disabilities and life-limiting epilepsy. Author (The Skies I&rsquo;m Under), award winning blogger, speaker, trainer and founder of Born at the Right Time.&nbsp;She&rsquo;s passionate about effective communication, co-production, community and embracing life&rsquo;s challenges. An expert through lived experience, Rachel works towards bridging the gap between families of children with complex conditions and the practitioners who support them.&nbsp;<p data-key="39" 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fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;">To balance out her infatuation for salt &lsquo;n vinegar crisps and hummus, Rachel regularly puts on trainers and goes for a run. Her middle son is writing a book titled, &lsquo;My mum&rsquo;s epic fails&rsquo;. It is likely to have more than one volume.

An interactive, engaging and supportive workshop is for parents and carers of children with additional needs. Supporting a child with disabilities can feel like a whole other world. It is a unique kind of parenting rollercoaster which take us to higher highs and lower lows.

This 2-part work shop is based on lived experience and uses evidence and research to navigate the complexities of parenting a child with additional needs. 

It covers topics including:

holding complex emotions
living in our own story
dealing with difficult anniversaries
changing relationships
navigating the web of professional input
communicating with practitioners
being an empowered parent

The workshop will occur at the same time in two consecutive weeks.
Grab a cup of tea or glass of wine it will be great to meet in a safe environment with other parents taking a similar route through life. Normally this workshop costs £20, but please click whichever ticket price option you are most comfortable with, no questions asked.
If you would like to book this event for your team/organisation, please contact us on admin@bornattherighttime.com for a quote for a bespoke package.

Led by Rachel Wright
Rachel Wright is a qualified nurse and unqualified mum of 3, parenting a son with complex disabilities and life-limiting epilepsy. Author (The Skies I’m Under), award winning blogger, speaker, trainer and founder of Born at the Right Time. 
She’s passionate about effective communication, co-production, community and embracing life’s challenges. An expert through lived experience, Rachel works towards bridging the gap between families of children with complex conditions and the practitioners who support them. 
To balance out her infatuation for salt ‘n vinegar crisps and hummus, Rachel regularly puts on trainers and goes for a run. Her middle son is writing a book titled, ‘My mum’s epic fails’. It is likely to have more than one volume.

Born at the Right Time

2-part workshop for parents hosted by Rachel Wright, Founder of Born at the Right Time and author of 'The Skies I'm Under'.

Parenting a Child with Complex Needs Workshop 

£20 - General Admission 

£15 ticket

£10 ticket

£5 ticket

Free ticket

Each week on Zoom, you will meet with others who are dating and share the same desire to date in a healthy, informed way. Rachel will give a short talk, lead you in some reflective activities to improve your dating life, and answer your burning questions about dating. As you get to know each other, you'll learn from and support each other too. The course aims to enable you to enjoy healthier, intentional and more empowered dating experiences.
The six week dating programme involves various activities, exercises and assessments, should be fun as well as challenging, and is supported by Rachel’s Dating Workbook (which you will need to buy) and various handouts.
Outline
Session 1: Celebrating yourself 
Aims:
To think about why you are dating and what you want from it
To feel good about yourself and give off the right vibe
To identify your strengths, values, goals
To understand your relationship with yourself
To apply this to your dating profile, online messaging and real-life conversations
To answer the questions "What do you like about yourself?" and "Tell me about yourself" on a date
Session 2: What are your relationship needs? 
Aims:
To explore different models of dating and relationships
To be selective and have high expectations
To believe you deserve to be treated well
To explore and articulate your relationship needs
To distinguish between essentials and desirables
To learn about red and green flags
Session 3: The psychology of online dating 
Aims:
To learn about the costs and benefits of online dating
To compare the efficiency and processes of online and real-life/organic dating
To gain some insight into the psychological processes underlying people’s behaviour when online dating
To understand and challenge the effects of prejudice and discrimination in online dating
To become informed about the statistics of who is dating in the UK
To explore the best dating apps for you
Session 4: Dating profiles and messaging
Aims:
Get support from each other about your current dating situation
Get feedback on your dating profile
Discuss messaging scenarios
Learn about what research shows works best in messaging
Get feedback on your messages
Discuss various hypothetical messaging situations
To be discerning about fake profiles and scammers
To move from messages to dates with the right people
Session 5: Forming a connection on a date
Aims:
To enjoy your dates more and reduce date anxiety
To use the date effectively to find out key information
To build a connection and create warmth and chemistry
To get down to a deeper level
To create a personalised bank of questions and topics of conversation for dates


Session 6: Dating etiquette and communicating your needs
Aims:
To use and interpret non-verbal communication on dates
To get second dates with the right people
How to decide if you want another date
To make sense of dates that don’t work out
To communicate about intimacy, sexual health, hygiene, COVID safety
To discuss how the first ten dates should look:
How and when do I suggest a second date?
How often should we message in between dates?
How often should we see each other?
How do I cope with insecurity and uncertainty?
When should we discuss exclusivity?
When should I stay the night?
How long should the dates last?
How do I end things?
When does dating turn into a relationship?
When do I use the L word?
Please note that the price of the course will have a 5% platform fee added on at check-out.
What previous participant said about the course:
"For me, coaching with Rachel has been literally life-changing. When I first contacted Rachel I only expected to find out if dating was viable for someone as socially anxious as me and maybe a little help with my dating profile. What ended up happening transformed not just my beliefs about romantic relationships but about myself, emotions and all my other relationships. And throughout I have found her to be unceasingly gentle, patient and kind.
If a past version of myself read the above it would probably put him off. I would tell him: Rachel will not judge those parts of you that you might be a bit embarrassed about, and not only is she a lovely, friendly person, she is also as evidence-based as a dating coach can get. The worst thing that could happen is you lose a bit of time and money. But the best thing could be that she helps you find someone to spend the rest of your life with. So, if you’re thinking about contacting Rachel, stop procrastinating and go for it!” (Nick, 29)
"I really enjoyed the course. There were plenty of questions and purposeful advice that helped me to reflect on how I approached dates." (Simon, 35)
"I've really enjoyed attending this workshop. Every session has been thought provoking and I have really enjoyed the discussions and the many different perspectives and experiences discussed. The environment felt warm and inviting which allowed me to be vulnerable. Rachel's warm personality was a great help especially in the beginning stages of getting to know everyone. Rachel was very insightful. If you don't know where to begin in the dating world, this workshop is for you." (Lisa, 37) 
"I've learned a lot from Rachel's workshop and it's been great to have a safe and supportive space to talk about some of my challenges in dating. Rachel's a very empathetic and open dating coach. I'd recommend this workshop for anyone looking for a top level introduction to improving their dating habits and prospects." (Isioma, 41)
"Having already had a few 1:1 dating coaching sessions with Rachel, I was keen to take part in the group course in order to have more interaction with others who have also been struggling on this journey and learning from their experiences. I realised that the group sessions would also have a slightly different approach to the 1:1s and thought this could be beneficial to me. I really enjoyed the group course! Rachel's extensive knowledge, from her coaching and research, is evident in the sessions. They were carefully planned and developed but also she managed to personalise them and respond to slightly more individual needs or questions within the group once the sessions were under way. Rachel provided good materials to download as part of the course, in addition to the use of her 'Dating Workbook' as part of the tools for the sessions. I have found these very helpful and the Dating Workbook is great for both guided and independent use. The topics covered in both the group sessions and the Workbook are helpful and it has been good to remind myself about 'who I am', in order to be able to put that forward to potential dates - especially as I feel I am quite a different person now that I am almost 20 years older than when I last dated! Equally useful for me has been working out my 'deal-breakers' and 'deal-makers' to help me be more focussed and intentional with my dates. I look forward to putting these tools and experiences into practice, as well as the sessions from Part 2 of the course, on my next dates and using the Workbook to reflect on how I am progressing towards finding my next relationship. Thank you, Rachel, for all your guidance and support!" (Zosia, 46)
"I have been attending Rachel’s seminars since 2017. Healthy Dating though was my first course. I like that Rachel blends academic knowledge and practical skills in her teaching, whilst also drawing upon learners’ own experiences. There are a number of resources shared and (optional) homework. Even though I consider myself to be quite well versed when it comes to contemporary dating and relationship skills, I still enjoyed the course and learnt some new things." (Richard, 47)
"I thoroughly enjoyed the healthy dating sessions. Initially I was slightly apprehensive as I am quite shy and introverted, however the sessions were very relaxed. Each session offered the opportunity to ask questions and discuss topics with other course members, although there is no pressure to do so. After each session homework was set to help reflect on what we had learnt. As a result I feel more empowered and confident as I start dating again." (Joe, 47) 
"It’s been good to challenge myself to do a course that involves opening up a bit about things I’d tend to keep hidden and not discuss. Definitely ‘outside my comfort zone’ discussing feelings and experiences of dating. But it’s been good to share experiences with others in a supportive atmosphere. The course contents is comprehensive and well-structured and there's no pressure to contribute any more than you feel comfortable." (Pete, 58)
"This kind of group was a real find. I found the mini-course very helpful by giving me space to think about important dating questions. The guys in the group were great. They were willing to share their experiences and wisdom and hearing from such nice open people in the same boat as me was very therapeutic and helpful. Rachel is a very organized, informative, involved, and gentle mediator and a very wise, informed, empathic guide. Many thanks, Rachel!" (Sarah, 67)

Rachel New Dating and Relationships Coach

Social Skills

Dating

Psychology

Coaching

Relationships

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

Healthy Dating

Healthy Dating Six Week Programme

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

<h4>Managing Emotions at Work Certification</h4>
 Negative emotions are a normal part of everyday life and most of us have to learn how to handle difficult emotions at work. This can be challenging, particularly when we are under stress.
 
 In this course, you will learn some practical methods for dealing with unwanted emotions at work that will improve your wellbeing and job satisfaction.
 <h4>You will Learn:</h4>
 <ul>
 <li>The most common negative emotions that people experience at work</li>
 <li>Why problem-solving can help you feel better</li>
 <li>What to do if your emotions get the better of you</li>
 <li>How to quickly calm down</li>
 <li>How shifting your perspective can help you remain level-headed</li>
 </ul>
 <h4>Benefits of Taking this Course:</h4>
 <ul>
 <li>An improvement in your performance at work, as you will not be distracted by your emotions, when making decisions or carrying out day-to-day activities</li>
 <li>An improvement in your relationships with others, both at work and at home</li>
 <li>If you work with difficult people, this course will equip you with the tools that you need, in order to avoid over-reacting to their negative behaviours</li>
 <li>If your work-life balance has become imbalanced, this course will help you separate the two parts of your life and lower your overall stress levels</li>
 </ul>

Managing Emotions at Work Certification Negative emotions are a normal part of everyday life and most of us have to learn how to handle difficult emotions at work. This can be challenging, particularly when we are under stress. In this course, you will learn some practical methods for dealing with unwanted emotions at work that will improve your wellbeing and job satisfaction. You will Learn:
The most common negative emotions that people experience at work
Why problem-solving can help you feel better
What to do if your emotions get the better of you
How to quickly calm down
How shifting your perspective can help you remain level-headed
Benefits of Taking this Course:
An improvement in your performance at work, as you will not be distracted by your emotions, when making decisions or carrying out day-to-day activities
An improvement in your relationships with others, both at work and at home
If you work with difficult people, this course will equip you with the tools that you need, in order to avoid over-reacting to their negative behaviours
If your work-life balance has become imbalanced, this course will help you separate the two parts of your life and lower your overall stress levels

OnlineCoursesLearning.com

Managing Emotions at Work

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">A masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to build strong successful relationships.</div></blockquote><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); text-align: left; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: left;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Conflicts can happen in any workplace and in any industry, no matter how big or small your business is. It can happen between individuals, staff and customers, or larger groups of employees. Damaged relationships can be difficult or impossible to repair and conflicts with customers can damage a business&#39;s reputation, harming the business as a whole. This is why conflict resolution and knowing how to properly intervene is essential.</h3>

<h3 style="color: rgb(30, 10, 60); text-align: left; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: left;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">This virtual masterclass in managing emotions at work is designed to introduce practical conflict resolution techniques and strategies for managers and team leaders to re-establish communication, and trust, and deal with difficult conversations with confidence.</h3>

<h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">What you can expect to cover</h2>

<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">what conflict is and how it can escalate</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">the role of self-understanding in conflict</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">how to become more aware of your own conflict style</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">recognise conflict styles of others around you</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">assess conflict situations</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">personas in conflict - signs to look for</li>
<li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">practise using different conflict modes and mediation techniques</li></ul></div><h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">Benefit to you and your business</h2><ul data-key="184" data-slate-fragment="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" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li data-key="185" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Increased employee engagement</li>
<li data-key="187" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Enhanced workplace communication, team functioning and effectiveness</li>
<li data-key="189" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Increased retention</li>
<li data-key="191" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Reduced grievances and tribunal cases</li>
<li data-key="193" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Increased performance, productivity and motivation</li>
<li data-key="195" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Reduced stress, absenteeism and improved wellbeing</li>
<li data-key="197" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Strengthened culture and employer brand</li>
<li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Improved customer satisfaction (NPS)</li></ul><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"> 

This solution&nbsp;is developed by licensed and accredited practitioners with practical business experience.

On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).</div>

A masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to build strong successful relationships.
Conflicts can happen in any workplace and in any industry, no matter how big or small your business is. It can happen between individuals, staff and customers, or larger groups of employees. Damaged relationships can be difficult or impossible to repair and conflicts with customers can damage a business's reputation, harming the business as a whole. This is why conflict resolution and knowing how to properly intervene is essential.
This virtual masterclass in managing emotions at work is designed to introduce practical conflict resolution techniques and strategies for managers and team leaders to re-establish communication, and trust, and deal with difficult conversations with confidence.
What you can expect to cover
what conflict is and how it can escalate
the role of self-understanding in conflict
how to become more aware of your own conflict style
recognise conflict styles of others around you
assess conflict situations
personas in conflict - signs to look for
practise using different conflict modes and mediation techniques
Benefit to you and your business
Increased employee engagement
Enhanced workplace communication, team functioning and effectiveness
Increased retention
Reduced grievances and tribunal cases
Increased performance, productivity and motivation
Reduced stress, absenteeism and improved wellbeing
Strengthened culture and employer brand
Improved customer satisfaction (NPS)
This solution is developed by licensed and accredited practitioners with practical business experience.
On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

Starling

Emotional Intelligence (EQ)

This is a masterclass in managing emotions at work,  leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes

Managing emotions at work!

Virtual (on-line) event

London

Introducing Therapy for Repressed Emotions Package: Unlocking Emotional Freedom and HealingAre you struggling with repressed emotions, finding it difficult to express and process your feelings from the past? Miss Date Doctor&rsquo;s Therapy for Repressed Emotions Package offers you compassionate support and guidance to unlock emotional freedom, heal past wounds, and embrace a healthier emotional state.Repressed emotions are feelings that have been pushed aside or buried due to various reasons, leading to unresolved emotional baggage. Our experienced therapists are dedicated to helping you navigate through these suppressed emotions, fostering emotional release, and promoting healing.Here&rsquo;s how the Therapy for Repressed Emotions Package can support you:<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Understanding Repressed Emotions: Our therapists will help you understand the nature of repressed emotions and how they impact your current emotional well-being.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Creating a Safe Space: We offer a safe and non-judgmental environment where you can freely explore and express your suppressed emotions.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Emotional Release: Therapy will focus on facilitating emotional release, allowing you to process and express feelings that have been held back.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Healing Past Wounds: We&rsquo;ll work on addressing and healing the unresolved emotional wounds from the past.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Coping Strategies: Our therapists will equip you with healthy coping strategies to manage overwhelming emotions as they arise.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Self-Compassion and Acceptance: Therapy encourages self-compassion and self-acceptance as you navigate through your emotional journey.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Building Emotional Resilience: We&rsquo;ll focus on developing emotional resilience to face and process emotions in a healthy way.</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Mindfulness Practices: Therapy for repressed emotions may incorporate mindfulness techniques to cultivate present-moment awareness.</li></ul>The Therapy for Repressed Emotions Package at Miss Date Doctor is designed to empower you to release the emotional burden of the past and find emotional freedom. Our compassionate therapists provide gentle guidance and support to help you navigate through your emotional journey.Invest in your emotional well-being and take the first step towards unlocking emotional freedom with the Therapy for Repressed Emotions Package. Embrace the opportunity to heal past wounds, express your feelings, and foster a healthier emotional state. Let our experienced therapists guide you towards emotional release, healing, and a brighter emotional future.8 SESSIONS X 1 HOUR <a href="https://relationshipsmdd.com/product/therapy-for-repressed-emotions-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/therapy-for-repressed-emotions-package/</a>

Introducing Therapy for Repressed Emotions Package: Unlocking Emotional Freedom and Healing
Are you struggling with repressed emotions, finding it difficult to express and process your feelings from the past? Miss Date Doctor’s Therapy for Repressed Emotions Package offers you compassionate support and guidance to unlock emotional freedom, heal past wounds, and embrace a healthier emotional state.
Repressed emotions are feelings that have been pushed aside or buried due to various reasons, leading to unresolved emotional baggage. Our experienced therapists are dedicated to helping you navigate through these suppressed emotions, fostering emotional release, and promoting healing.
Here’s how the Therapy for Repressed Emotions Package can support you:
Understanding Repressed Emotions: Our therapists will help you understand the nature of repressed emotions and how they impact your current emotional well-being.
Creating a Safe Space: We offer a safe and non-judgmental environment where you can freely explore and express your suppressed emotions.
Emotional Release: Therapy will focus on facilitating emotional release, allowing you to process and express feelings that have been held back.
Healing Past Wounds: We’ll work on addressing and healing the unresolved emotional wounds from the past.
Coping Strategies: Our therapists will equip you with healthy coping strategies to manage overwhelming emotions as they arise.
Self-Compassion and Acceptance: Therapy encourages self-compassion and self-acceptance as you navigate through your emotional journey.
Building Emotional Resilience: We’ll focus on developing emotional resilience to face and process emotions in a healthy way.
Mindfulness Practices: Therapy for repressed emotions may incorporate mindfulness techniques to cultivate present-moment awareness.
The Therapy for Repressed Emotions Package at Miss Date Doctor is designed to empower you to release the emotional burden of the past and find emotional freedom. Our compassionate therapists provide gentle guidance and support to help you navigate through your emotional journey.
Invest in your emotional well-being and take the first step towards unlocking emotional freedom with the Therapy for Repressed Emotions Package. Embrace the opportunity to heal past wounds, express your feelings, and foster a healthier emotional state. Let our experienced therapists guide you towards emotional release, healing, and a brighter emotional future.
8 SESSIONS X 1 HOUR




https://relationshipsmdd.com/product/therapy-for-repressed-emotions-package/

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D THERAPY FOR REPRESSED EMOTIONS PACKAGE (SELF IMPROVEMENT)

General admission

Much Wenlock

RQF level 1 Awareness of First Aid for Mental Health
Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best.

Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace.

This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.




Suitability - Who should attend?
Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health:

Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees.
Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students.
Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support.
Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support.
Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance.

It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings.




Outcome / Qualification etc.
Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes:

Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being.
Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support.
Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment.
Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support.
Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources.
Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health.
Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification.

It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need.

The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas.




Training Course Content
MODULE 1 INTRODUCTION
Session content Trainer/assessor introduction
Learner introductions
Course information
• Administration
• Learning outcomes and assessment criteria
• Reasonable adjustments
• Certification
• Complaints and appeals
• Assessment information
Session duration 15 minutes

MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH?
Session content Definitions
Role and responsibilities of a First Aider
The impact of mental health issues
Mental health stigma
Statistics
Session duration 25 minutes

MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS
Session content Mental health continuum
Mental health risk factors
Early warning signs
Session duration 25 minutes

MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION
Session content How to start a difficult conversation
Non-judgemental listening skills
When to contact the emergency services
The First Aider’s own health and emotions
Session duration 40 minutes

MODULE 5 STRESS
Session content What is stress?
Causes of stress
Effects of stress
Coping strategies
Session duration 25 minutes

MODULE 6 MENTAL HEALTH CONDITIONS
Session content Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Session duration 70 minutes

MODULE 7 ASSESSMENT AND COURSE CLOSURE
Session content Written assessment paper
Course administration
Course closure
Session duration 40 minute




Course delivery details
Classroom-Based
A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of
starting the course, with each training session a minimum of two hours.

Online/Virtual classroom
The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact
hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification.




Why choose Madeleys First Aid Plus

Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU

Won FSB Best start-up business in the West Midlands in May 2023

Now trained 100's of delegates in Physical and Mental Health First Aid




Expenses
Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room.
All training material, books, qualification certificates are included in the price.




Continuing Studies
After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways:
RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis.
RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health.
Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field.
Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines.
Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support.
Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees.

It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

Madeleys First Aid Plus

Awareness of First Aid for Mental Health

Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions.<h3>Learning Objectives</h3>Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions.<h3>Target Audience</h3>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions.
Learning Objectives
Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions.
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Chart Learning Solutions

Emotional Intelligence: Managing emotions and mindset

<h4>Learn strategies to manage emotions to effectively mitigate negative emotional states that affect us beyond measure during Life Changes and Transitions with believe-IN!</h4>
&nbsp;
Join us to demystify one factor of human existence &ndash; emotions! Grounded in lifespan development psychology, we believe that Life Changes and Transitions are growth gateways across the human life course. Changes affect human beings evenly and represent an opportunity for psychological growth or risk of psychological declines throughout the lifespan.
Emotions have a Social function, and their expression is key to healthy social interactions, as they serve a cognitive purpose that interferes directly with decision-making processes.
On this believe-IN | WEBINAR, we will discuss how emotions work, complex factors that affect human functioning. Also, decision-making and strategies to manage emotions to effectively mitigate negative emotional states that affect us beyond measure during times of significant change. We have reserved time for Q&amp;A!
Join us and Learn! We create a safe space for human learning, connections and sharing.
Registration required: https://us02web.zoom.us/meeting/register/tZcldeiqqzorGNEDEPLmgHX73IN16YhYWYB3
 We take an objective, knowledge-based and assertive approach to emotions based on the neurosciences cognitive theories of emotions. To be a Human Being is to have Biology, Cognitions and Emotions. Our role is to put this together - integrate. By becoming fully functioning we achieve our full potential. Regrettably, we don't find instructions often about this, but that is all right. That is why believe-IN exists! To assist you in learning to Make It Happen!
 believe-IN. Make it Happen!&reg; The Facilitator of Change to Individuals and Organisations in Transitions!
believe-IN offers Change and Transition Intervention Programmes, Appointments, Psychometric Tests and Learning Events. We work with both individuals and organizations, online, in Portuguese, English and Spanish, worldwide. Arrange your first free 30-min consultation appointment on our website and find out how we can support you, www. believein.uk/book-online

Learn strategies to manage emotions to effectively mitigate negative emotional states that affect us beyond measure during Life Changes and Transitions with believe-IN!
 
Join us to demystify one factor of human existence – emotions! Grounded in lifespan development psychology, we believe that Life Changes and Transitions are growth gateways across the human life course. Changes affect human beings evenly and represent an opportunity for psychological growth or risk of psychological declines throughout the lifespan.
Emotions have a Social function, and their expression is key to healthy social interactions, as they serve a cognitive purpose that interferes directly with decision-making processes.
On this believe-IN | WEBINAR, we will discuss how emotions work, complex factors that affect human functioning. Also, decision-making and strategies to manage emotions to effectively mitigate negative emotional states that affect us beyond measure during times of significant change. We have reserved time for Q&A!
Join us and Learn!
We create a safe space for human learning, connections and sharing.
Registration required: https://us02web.zoom.us/meeting/register/tZcldeiqqzorGNEDEPLmgHX73IN16YhYWYB3

We take an objective, knowledge-based and assertive approach to emotions based on the neurosciences cognitive theories of emotions. To be a Human Being is to have Biology, Cognitions and Emotions. Our role is to put this together - integrate. By becoming fully functioning we achieve our full potential. Regrettably, we don't find instructions often about this, but that is all right. That is why believe-IN exists! To assist you in learning to Make It Happen!

believe-IN. Make it Happen!®
The Facilitator of Change to Individuals and Organisations in Transitions!
believe-IN offers Change and Transition Intervention Programmes, Appointments, Psychometric Tests and Learning Events. We work with both individuals and organizations, online, in Portuguese, English and Spanish, worldwide. Arrange your first free 30-min consultation appointment on our website and find out how we can support you, www. believein.uk/book-online

believe-IN. Make It Happen!®

Life Coach Training

Learn strategies to manage emotions to effectively mitigate negative emotional states that affect us beyond measure during Life Change and Transitions with believe-IN!

Webinar: How to Manage Negative Emotions?

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Self-awareness training</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Emotional training</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Dating coaching</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Support and guidance</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Discipline training</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Modify behaviour training</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Cognitive reappraisal</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Weekly session</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">4 weeks</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">1-hour per week</li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;">Dating advice for singles</li></ul><a href="https://relationshipsmdd.com/product/i-find-it-hard-to-control-my-emotions-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/i-find-it-hard-to-control-my-emotions-package/</a>

Self-awareness training
Emotional training
Dating coaching
Support and guidance
Discipline training
Modify behaviour training
Cognitive reappraisal
Weekly session
4 weeks
1-hour per week
Dating advice for singles
https://relationshipsmdd.com/product/i-find-it-hard-to-control-my-emotions-package/


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