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Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.
This course is an exquisite journey into the art of creating stunning floral arrangements that captivate the senses and evoke emotions. Here you will learn the fundamentals of colour theory, flower selection, arrangement techniques, and the secrets behind creating breathtaking bouquets and installations. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to various flower designs Realise the difference between floral design and flower arranging Know tools of the trade like water, adjectives, pins, scissors and more Recognise the science of colours and how the colour choices can be driven by emotion Know how to express your emotions through colours Gain a better understanding of the monochromatic colours and complementary colours Acquire knowledge of visual mass, physical weight and placement Recognise the 4 floral styles for memorable arrangements Know how to boost career opportunities in the same field Floral Design Training Course Overview This online floral design certification course will help you recognise the difference between floral design and flower arranging. This popular online course will also help understand the tools of the trade like water, adjectives, pins, scissors and more. This self-paced floral design certification course will also educate you on how to express your emotions through colours and understanding visual mass and physical weight. This popular online course will also help you gain a comprehensive understanding of the career opportunities available in this domain. By the end of the course, you will obtain a thorough understanding of the tools and strategies used for floral designing. This career-advancement online course will also help you develop the expertise and skills required to kickstart your career as a professional florist. Who should take this course? This online floral design certification course is the best fit for those who desire to understand how to make the most of the flowers and provide their clients with the best floral designs. Anyone who aspires to give a headstart to their career as a confident florist can also take this online course. Entry Requirement There are no academic entry requirements for this floral design online training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This floral design online training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Welcome Floral Design for Beginners Introduction The Difference Between Floral Design and Flower Arranging Checkpoint Challenge Tools of Trade Supplies Water and Additives Scissor Sharpening Pin Frogs: Silly Name, Extremely Useful Tools of the Trade Summary Color is a Science. Color Choices are Driven By Emotion Emotional Expressions Through Color Monochromatic Colors Unify Complementary Colors Are.Well, Complimentary Color is a Science Summary Balance and Perspective: Visual Mass, Physical Weight and Placement Understanding Visual Mass and Physical Weight Balance and Perspective Summary Memorable Arrangements Contain 4 Floral Styles Line, Focal, Mass, and Filler Elements Memorable Arrangements Summary Containers: An Integral Part of Your Story Containers Summary Supplementals Knowing When To Stop Supplementals Summary The Secret Sauce: Personalization Twist It! Career Opportunities Growing Your Business Summary What Have You Learned Learning When to Stop Top 10 Floral Design Tips Top 10 Tips for Floral Designers Assessment Assessment - Floral Design Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Discover the Montessori method for nurturing your child's natural curiosity and love of learning. Explore the benefits of this unique approach, including self-directed learning, social collaboration, and holistic development in a prepared and supportive environment. Learn how Montessori education can empower your child to thrive in early childhood and beyond.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Unlock the hidden recesses of your mind and rediscover forgotten memories in our comprehensive Masterclass on age regression. This masterclass offers a deep dive into the fascinating world of memory, exploring advanced techniques for memory regression and revivification through hypnosis. Whether you're a professional looking to expand your therapeutic toolkit or an individual curious about the potential of your own mind, this masterclass provides the knowledge and skills you need to harness the power of memory.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Child Attachment Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Child Attachment Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Child Attachment Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Child Attachment Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Child Attachment Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Child Attachment Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Child Attachment Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Child Attachment Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Attachment Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Child Attachment Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Child Attachment Introduction to Child Attachment 00:21:00 Module 02: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 03: Fundamentals of Attachment Theory Fundamentals of Attachment Theory 00:21:00 Module 04: Assessments of Attachment Assessments of Attachment 00:16:00 Module 05: Attachment Disorder Attachment Disorder 00:17:00 Module 06: Attachment-Focused Parenting Attachment-Focused Parenting 00:22:00 Module 07: Emotions and Mind-Mindedness Emotions and Mind-Mindedness 00:13:00 Module 08: Interventions, Treatment and Support Interventions, Treatment and Support 00:15:00 Assignment Assignment - Child Attachment Diploma 00:00:00
Description Buddhism Diploma The Buddhism Diploma Course will help you to gain an insight into Buddhism, understand the subject, learn about its founder - Gautama Buddha, and comprehend how Buddhism has grown worldwide as a concept on how to study one's inner self and learn mindful kindness towards others. By taking the Buddhism Diploma Course, you will study about the Buddha's personal history and his journey towards Enlightenment. You will study how his own strenuous journey to free the mind, body and spirit of emotions and his personal experiences helped him to form a philosophy that was his personal pathway to serenity or Nirvana. Over the centuries, many scriptures with detailed descriptions of the teachings of Buddha have been filtered down into simple disciplines that are commonly followed in all Buddhist monasteries and communities. Though the study of these disciplines may seem a bit challenging, it is worthwhile to study his teachings about The Four Noble Truths and The Eightfold Pathway(both are covered in the Buddhism Diploma Course) as they are the base on which his teachings are built upon. Irrespective of whether you are a person looking for an introduction to Buddhism in order to practice it for yourself or thinking of studying it from a purely academic point of view, the Buddhism Diploma Course is a great place to start. The theoretical and practical sessions of the Diploma will help you to learn the concepts of Buddhism and how Buddha's preaching can be put into practice in your own life for your own benefit as well as to help others. Fundamentally, Buddhism is a set of tools that have evolved over hundreds of years in India, Japan, China and all over Asia. These tools are of more importance in today's life as anxiety has become a part and parcel of today's life. This course, while introducing you to Buddhism teaches you how Buddhist disciplines can help you to develop happiness, peace, love, contentment and equanimity so that the challenges you come upon in your day-to-day life can be effectively dealt with. What you will learn 1: Introduction to Buddhism 2: The main branches of Buddhism 3: The Life of Buddha 4: Four Noble Truths 5: Mental development and Wisdom 6: Reflecting on the law of karma 7: Rebirth 8: Dependent Origination 9: Esoteric Words and Phrases Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Gestalt Therapy Diploma Fritz Perls, who was the major force behind developing Gestalt Therapy changed the dynamics of the relationship between the therapist and the client by shifting ownership of the treatment to the client, rather than the therapist. The Gestalt Therapy Diploma Course details the history of this practice with the intent to give you a strong basic knowledge and thorough comprehension of the subject, how it originated and its evolution over time. This will help you understand in detail this unique method of addressing psychological health issues. Linking together the body and the mind, the course teaches you about the areas in the brain and the nervous system that influences the health and well-being of a person in a psychological manner. During the Gestalt Therapy Diploma Course, you will learn about methods that are uniquely used in Gestalt Therapy that help clients to investigate and understand their thought patterns and emotions. Also covered in the course are the way a therapist should behave during a session and how they should go about building rapport and trust with a client using skilful communication. By practically applying Gestalt Therapy, the course offers guidance on several exercises that have been designed to encourage awareness and positive change. The practice of such exercises gives you practical knowledge about the Gestalt Method that can later be used either on your clients or on yourself. During the course, you will learn in detail, how the Gestalt Method can be used as a holistic practice. The factors that should be considered before beginning Gestalt Therapy and the three stages that are involved in practising the therapy are also covered by the course. Each step is further split into smaller components so that understanding each step is easier. Detailed information on how everything you have learnt during the course can be utilised to start a business is provided by the Gestalt Therapy Diploma Course. Irrespective of whether you are looking to build a business from scratch or be self-employed, the skills you require to start your career or enrich your existing one are provided by this Gestalt Therapy Diploma Course. What you will learn 1: Introduction to Psychotherapy 2: Gestalt Psychology 3: What Is Gestalt Therapy 4: Gestalt therapy -Short History 5: Case Studies 6: Psychodrama 7: Group Therapy Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Highlights of the Course Course Type: Online Learning Duration: 1 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about eczema treatment Understand the core competencies and principles of eczema treatment Explore the various areas of eczema treatment Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dermatologist Eczema Solution Course Master the skills you need to propel your career forward in eczema treatment. This course will equip you with the essential knowledge and skillset that will make you a confident dermatologist and take your career to the next level. This comprehensive eczema solution course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this eczema solution course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective eczema treatment practice and equip you with the essential skills, confidence and competence to assist you in the eczema treatment industry. You'll gain a solid understanding of the core competencies required to drive a successful career in eczema treatment. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dermatologist or for people who are aspiring to specialise in eczema treatment. Enrol in this eczema solution course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive eczema solution course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this eczema treatment can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This eczema solution course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This eczema solution course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This eczema solution course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction & First Concepts Introduction & Beginning Concepts 00:03:00 What Is Eczema 00:06:00 Beating Eczema - Part 1 Beating The Eczema Itch 00:06:00 Eczema & Your Emotions 00:07:00 Eczema & The Magic Of Your Emotions 00:05:00 Eczema & Skin Hydration 00:06:00 Beating Eczema - Part 2 Great Home Remedies For Eczema 00:06:00 Coping With Eczema 00:07:00 Allergy-Proof Your Home 00:05:00 Eczema & Children Eczema & Children 00:05:00 Final Ideas & Tips Final Ideas & Tips 00:06:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00