396 Emergency Care Assistant courses

Register on the Care Home General Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Care Home General Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Care Home General Manager Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Care Home General Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Health and Social Care Introduction to Health and Social Care 00:18:00 Module 02: Goals of Care Goals of Care 00:14:00 Module 03: Planning Care With the Individual in Need Planning Care With the Individual in Need 00:23:00 Module 04: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:51:00 Module 05: Concept Care Mapping Concept Care Mapping 00:21:00 Module 06: Implementing and Evaluating the Care Plan Implementing and Evaluating the Care Plan 00:24:00 Module 07: Advance Care Planning Advance Care Planning 00:26:00 Module 08: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:34:00 Module 09: Motivation and Counselling Motivation and Counselling 00:21:00 Module 10: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:22:00 Module 11: Maintaining Medical Records Maintaining Medical Records 00:24:00 Module 12: Confidentiality and Record-Keeping Confidentiality and Record-Keeping 00:15:00 Mock Exam Mock Exam- Care Home General Manager 00:20:00 Final Exam Final Exam- Care Home General Manager 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Responsibilities of Care Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Responsibilities of Care Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Responsibilities of Care Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Responsibilities of Care Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Decisions-Making in Care Management Decisions-Making in Care Management 00:13:00 Module 02: Data, Information and Intelligence Data, Information and Intelligence 00:12:00 Module 03: Value & Priority Value & Priority 00:13:00 Module 04: Stakeholders' Role Stakeholders' Role 00:13:00 Module 05: Reviews and Evaluation Reviews and Evaluation 00:13:00 Module 06: Evaluation of Process Used Evaluation of Process Used 00:13:00 Module 07: Conflicts, Complaints & Duty Conflicts, Complaints & Duty 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. Are you passionate about helping people in need and making a difference in their lives? Do you want to pursue a rewarding career in adult social care but don't know where to start? Then our Level 2 Certificate in Preparing to Work in Adult Social Care course is for you! This comprehensive course is designed to equip you with the essential knowledge and skills required to work in the adult social care sector. By taking this course, you will: Learn about the key principles and values of adult social care and how to apply them in practice Understand the different types of adult social care settings and the roles and responsibilities of workers in those settings Discover how to communicate effectively with individuals, families, and other stakeholders in adult social care Acquire essential knowledge about health and safety, infection control, and safeguarding in adult social care Gain practical experience through work-based assessments and simulations Upon completion of the course, you will receive a nationally recognized Level 2 Certificate in Preparing to Work in Adult Social Care that you can use to showcase your skills and knowledge to employers and colleagues. You will also be equipped with the confidence and competence to pursue a career in the adult social care sector. Don't miss this opportunity to make a positive impact on people's lives and pursue a fulfilling career in adult social care. Enrol in our Level 2 Certificate in Preparing to Work in Adult Social Care course today! The Curriculum of Level 2 Certificate in Preparing to Work in Adult Social Care course Module 1: Introduction to Health and Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: The Economics of Healthcare Module 12: Strategic Marketing for Health and Social Care Module 13: Managing Finance in Health and Social Care Module 14: Managing Service Delivery in Health and Social Care CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Level 2 Certificate in Preparing to Work in Adult Social Care course is designed for individuals who are interested in starting a career in the adult social care sector. This course can be particularly useful for those who are new to the field or who have limited prior experience. Also, if you are interested in the following sector, can take this course: Care Assistant: A Care Assistant provides care and support to individuals who are unable to look after themselves due to illness, disability, or old age. They may work in residential care homes, day centers, or people's homes. Support Worker: A Support Worker helps individuals with mental health conditions, learning disabilities, or physical disabilities to live independently. They provide practical and emotional support, as well as helping with daily tasks such as cooking and cleaning. Healthcare Assistant: A Healthcare Assistant works alongside registered nurses to provide basic care and support to patients in hospitals or community health settings. Home Care Assistant: A Home Care Assistant provides personal care and support to people in their own homes. This may include help with washing, dressing, and feeding. Please Note: This is not a regulated course. To get professional qualifications, you can choose any of the following: Level 2 Certificate in Preparing to Work in Adult Social Care (RQF) Level 3 Certificate in Preparing to Work in Adult Social Care (RQF) Level 3 Certificate in the Principles of End of Life Care (RQF) Level 2 Certificate in Principles of Dementia Care (RQF) Level 2 Certificate in Understanding Autism (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 2 Certificate in Principles of End of Life Care (RQF) Level 2 Certificate in Principles of Care Planning (RQF) Level 2 Certificate in Understanding Nutrition and Health (RQF) Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities (RQF) Level 2 Certificate in Understanding Behaviour that Challenges (RQF) Level 2 Certificate in Safeguarding Adults (RQF) Level 2 Certificate in Understanding the Safe Handling of Medication (RQF) Requirements This course does not require any prior experience or knowledge in project management. It is designed to provide a comprehensive introduction for beginners and experienced learners alike. Career path Care Assistant - £8.34 per hour Support Worker - £8.31 per hour Healthcare Assistant - £8.95 per hour Home Care Assistant - £8.73 per hour Certificates Certificate of completion Digital certificate - Included

Register on the Communication & Information Handling in Care today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Communication & Information Handling in Care is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Communication & Information Handling in Care Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Communication & Information Handling in Care, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Communication Introduction to Communication 00:17:00 Module 02: Reactions & Body Language Reactions & Body Language 00:17:00 Module 03: Barriers & How to Overcome It Barriers & How to Overcome It 00:18:00 Module 04: Confidentiality & Records Maintenance Confidentiality & Records Maintenance 00:15:00 Module 05: Handling Information Handling Information 00:17:00 Module 06: Secure Handling of Information Secure Handling of Information 00:18:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Description Get instant knowledge from this bite-sized English for Healthcare Part - 1 course. This course is very short and you can complete it within a very short time. In this English for Healthcare Part - 1 course you will get fundamental ideas of English for healthcare, the key understanding of the equipment, instruments and so on. Enrol in this course today and start your instant first step towards learning about human body vocabulary. Learn faster for instant implementation. Learning Outcome Familiarise with human body vocabulary with pictures Understand equipment, instruments and lab tests Gain in-depth knowledge of the acronyms and abbreviation Learn about the digestive system How Much Do Health Care Assistants Earn? Senior - £51,000 (Apprx.) Average - £29,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our English for Healthcare Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. English for Healthcare Part - 1 Module 01: Human Body Vocabulary with Pictures 00:49:00 Module 02: Equipment, Instruments and Lab Tests 00:21:00 Module 03: Acronyms and Abbreviation 00:38:00 Module 04: Digestive System 00:27:00 Assignment Assignment - English for Healthcare Part - 1 00:00:00

Course Description Get instant knowledge from this bite-sized English for Healthcare Part - 2 course. This course is very short and you can complete it within a very short time. In this English for Healthcare Part - 2 course you will get fundamental ideas of English for healthcare, the key understanding of the musculoskeletal system, immunity system and so on. Enrol in this course today and start your instant first step towards learning about the cardiovascular system. Learn faster for instant implementation. Learning Outcome Familiarise with the respiratory system Understand the musculoskeletal system Understand the blood and immunity system Learn about the cardiovascular system How Much Do Health Care Assistants Earn? Senior - £51,000 (Apprx.) Average - £29,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our English for Healthcare Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. English for Healthcare Part - 2 Module 01: Cardiovascular System 00:22:00 Module 02: Blood and Immunity System 00:17:00 Module 03: Respiratory System 00:19:00 Module 04: Musculoskeletal System 00:19:00 Assignment Assignment - English for Healthcare Part - 2 00:00:00

Dog Care Training Online: Dog Care Do you wish to master dog training techniques? Come to our dog care course to learn every single detail about it. The dog care course provides essential knowledge for maintaining the well-being of canine companions. This dog care course covers nutrition, exercise, grooming, vaccination schedules, common ailments, and first aid techniques. Moreover, the dog care course equips pet owners with the skills to ensure their dogs lead healthy and happy lives. Through the dog care course, participants will learn to identify signs of illness. Additionally, the dog care course explains how to implement preventative care measures and respond effectively to emergencies. Without delay join in our dog care course to provide an amazing care to your canine! Main Course: Dog Health Care Course Special Offers Of this Dog Care: Dog Care Course This Dog Care: Dog Care Course includes a FREE PDF Certificate. Lifetime access to this Dog Care: Dog Care Course Instant access to this Dog Care: Dog Care Course Get FREE Tutor Support to this Dog Care: Dog Care Course [ Note: Free PDF certificate as soon as completing the Dog Care Training: Dog Care course] Dog Care Training Online: Dog Care Course Curriculum of Dog Care Training: Dog Care Module 01: The Fundamentals of Your Dog's Health Module 02: Nutrition and Wellness Module 03: Exercise and Physical Well-being Module 04: Preventive Health Care Measures Module 05: First Aid and Emergency Care Who is this course for? Dog Care Training Online: Dog Care Both those who are currently employed in the profession and those who aspire to enter it are targeted by the dog health care course. Requirements Dog Care Training Online: Dog Care To enrol in this Dog Care Training Online: Dog Care Course, students must fulfil the following requirements: Dog Care: Good Command over English language is mandatory to enrol in our Dog Care Course. Dog Care: Be energetic and self-motivated to complete our Dog Care Course. Dog Care: Basic computer Skill is required to complete our Dog Care Course. Dog Care: If you want to enrol in our Dog Care Course, you must be at least 15 years old. Career path Dog Care Training Online: Dog Care This dog health care course will enable you to apply for high-paying positions in connected sectors.

Dog Care Training Online: Dog Care Do you wish to master dog training techniques? Come to our dog care course to learn every single detail about it. The dog care course provides essential knowledge for maintaining the well-being of canine companions. This dog care course covers nutrition, exercise, grooming, vaccination schedules, common ailments, and first aid techniques. Moreover, the dog care course equips pet owners with the skills to ensure their dogs lead healthy and happy lives. Through the dog care course, participants will learn to identify signs of illness. Additionally, the dog care course explains how to implement preventative care measures and respond effectively to emergencies. Without delay join in our dog care course to provide an amazing care to your canine! Main Course: Dog Health Care Course Special Offers Of this Dog Care: Dog Care Course This Dog Care: Dog Care Course includes a FREE PDF Certificate. Lifetime access to this Dog Care: Dog Care Course Instant access to this Dog Care: Dog Care Course Get FREE Tutor Support to this Dog Care: Dog Care Course [ Note: Free PDF certificate as soon as completing the Dog Care Training: Dog Care course] Dog Care Training Online: Dog Care Course Curriculum of Dog Care Training: Dog Care Module 01: The Fundamentals of Your Dog's Health Module 02: Nutrition and Wellness Module 03: Exercise and Physical Well-being Module 04: Preventive Health Care Measures Module 05: First Aid and Emergency Care Who is this course for? Dog Care Training Online: Dog Care Both those who are currently employed in the profession and those who aspire to enter it are targeted by the dog health care course. Requirements Dog Care Training Online: Dog Care To enrol in this Dog Care Training Online: Dog Care Course, students must fulfil the following requirements: Dog Care: Good Command over English language is mandatory to enrol in our Dog Care Course. Dog Care: Be energetic and self-motivated to complete our Dog Care Course. Dog Care: Basic computer Skill is required to complete our Dog Care Course. Dog Care: If you want to enrol in our Dog Care Course, you must be at least 15 years old. Career path Dog Care Training Online: Dog Care This dog health care course will enable you to apply for high-paying positions in connected sectors.

This Paediatric First Aid Level 3 course provides essential training for parents, teachers, caregivers, and medical professionals to acquire skills in paediatric first aid.

Join our Duty of Care course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Duty of Care course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Duty of Care course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Duty of Care. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Duty of Care course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Duty of Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Duty of Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Duty of Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to the Duty of Care Introduction to the Duty of Care 00:32:00 Module 02: Policies of Duty of Care Policies of Duty of Care 00:20:00 Module 03: Duty of Care Related Legislations in UK Duty of Care Related Legislations in UK 00:25:00 Module 04: Safeguarding Individuals Safeguarding Individuals 00:23:00 Module 05: Managing Conflict and Difficult Situations Managing Conflict and Difficult Situations 00:23:00 Module 06: Risk Management Part 1 Risk Management Part 1 00:21:00 Module 07: Risk Management Part 2 Risk Management Part 2 00:18:00 Module 08: Workplace Protocols to Support Duty of Care Workplace Protocols to Support Duty of Care 00:19:00 Module 09: Personal Development Personal Development 00:18:00