Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Earn Nicely, spend wisely, and you will live happily. Finance and investment bankers are the individuals who make 2+2=5 and get to keep the remaining 1 that's not really there. Our Finance & Investment Banking bundle will assist you in landing your dream job in Investment Banking. IPOs, Bonds, M&A, Trading, LBOs, Valuation: Everything is included in this 11-in-1 exclusive bundle. The demand for Finance and investment bankers is at an all-time high in the UK. Also, entry-level jobs in the banking and investment sector are among the best paid in the UK - you could be earning up to £50,000on starting. There may also be bonuses! So, enrol in our Finance & Investment Banking bundle to kickstart your career in this ever-growing sector and secure a better life! What Will You Learn from this Finance and Investment Banking Bundle: Acquire the ability to perform financial calculations and financial planning & management Get a detailed overview of investment and its key concepts, types & techniques Become fully aware of investment banking and its structure & valuation methods Learn capital budgeting, investment decision rules and budgeting & forecasting Gain knowledge of tax system & administration in the UK, tax return and the fundamentals of income tax Discover Forex trading, trading psychology and fundamental & technical analysis Gain an acute understanding of stock marketing, investing & trading, and investing in stocks to maximise returns Explore how to present financial information, principles of effective reports and data visualisation Fully understand fraud management, money laundering, AML, CDD and RBA Get comprehensive knowledge of various effective communication skills Along with this Finance & Investment Banking course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Finance & Investment Banking? Course 1: Investment Course 2: Stock Market Investing for Beginners Course 3: Investment Banking Course 4: Capital Budgeting & Investment Decision Rules Course 5: Budgeting and Forecasting Course 6: Level 3 Tax Accounting Course 7: Forex Trading Level 3 Course8:Team Management Course 9: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 10: Effective Communication Skills Diploma Enrol now in Finance & Investment Banking to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Finance & Investment Banking: Pay once and get lifetime access to 11 CPD courses in this Finance & Investment Banking Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Finance & Investment Banking course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Finance & Investment Banking designed by expert instructors Learn at your ease - anytime, from anywhere Study the Finance & Investment Banking from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Finance & Investment Banking Bundle Course 1: Level 2 Financial Planning and Management Course Personal Finance Calculations Saving for Retirement Building Credit to Buy a Home Personal Finance Guides for Beginners Cashflow Management Budgets and Money Management Course 2: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management Course 3: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1 Module 14: Investment Rules: Rule-2 Module 15: Investment Rules: Rule-3 Module 16: Investment Rules: Rule-4 Module 17: Investment Rules: Rule-5 Module 18: Stock Market Dictionary Module 19: Setting Up the Trading Platform Course 4: Investment Banking Introduction to Investment Banking Structure and Side of Investment Banking Valuation Methods in Investment Banking Leveraged Buyout (LBO) Initial Public Offering (IPO) Merger and Acquisition Ethics in Investment Banking Course 5: Capital Budgeting & Investment Decision Rules Introduction NPV Method Payback Period Method Internal Rate of Return (IRR) Evaluating Projects in Different Lives Conclusion Course 6: Budgeting and Forecasting Introduction Detail Budget Requirement Process of Making Budget Course 7: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Payee, Payroll and Wages Value Added Tax Corporation Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 8: Forex Trading Level 3 Introduction to Forex Trading Major Currencies and Market Structure Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk Trading Psychology Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Training Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Requirements Anyone from any background can enrol in this training Bundle. Career path Upon successful completion of this Finance and Investment Banking bundle and equipped with the necessary skillsets, you might explore opportunities such as: Investment Banker Business Analyst Financial Associate Executive Director Managing Director Join Analyst Financial Advisor And much more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 2 Financial Planning and Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00
Introduction Proper bookkeeping is a must for every organisation. But keeping track of all the transactions, employee payroll and creating reports is a very hard job. That is why we created this course. Acquire the skills and knowledge to operate Sage 50cloud Accounts, one of the most popular accounting tools available today. Over 3 million people use it worldwide. It is great for small businesses. This course is a step by step guide on how to use and master Sage 50cloud Accounts. The course covers everything from beginner level to advanced level. You will learn everything from setting up/creating a new company to how to create year end reports. This course is the only guide you need to master Sage 50cloud Accounts. Enrol Now! Course Description This Sage 50 Accounts is taught by industry experts through practical exercises, electronic study materials and multiple-choice online assessment. Each module focuses on a different aspect of the Sage 50 software, beginning with the basics of and moving on to advanced things. Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Please Note: For practice purpose, you should have Sage 50 software installed on your PC. The software is not included with this course. Method of Assessment To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. Course Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path This Sage 50 Accounts will help you stand out from the competition and will help you in procuring jobs like: Bookkeeper Accounts Executive Auditor Staff Accountant Tax Accountant Sage 50 Accounts Sage 50 Bookkeeper - Coursebook 00:00:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note-PNG 00:10:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfe 00:30:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:13:00 TASK 9 a Payroll 00:07:00 9 b Payroll Journal 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Mock Exam Mock Exam - Sage 50 Accounts 00:20:00 Final Exam Final Exam - Sage 50 Accounts 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Recent reports by the King's Fund, the Health Foundation, and the Nuffield Trust - reveal that the vacancies in NHS hospitals, community services, and mental health providers are a whopping 100,000. Besides these, there are another 110,000 vacancies in adult social care. They predict that vacancies will reach a massive 250,000 unfilled posts in the next few years if vacancies remain on the current trajectory. So, if you are looking to get into the in-demand job sector and earn a decent salary starting from £17-18k, then the Healthcare industry might be the right track for you! And to assist you with the essential knowledge and skills to kickstart your career as a Healthcare Assistant, our experts have designed this comprehensive Healthcare Assistant bundle. Furthermore, to help you showcase your expertise in Healthcare assistants, we have prepared a special gift of ONE hardcopy certificate and ONE PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Healthcare Assistant Bundle Consists of the following Premium courses: Course 01: Working in Healthcare Setting Level 3 Course 02: Medication Administration Level 4 Course 03: Initial Training of Community Health Agents Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: Phlebotomy Course 07: Cardiac (Heart) Care Course 08: Diabetes Care Diploma Course 09: Human Anatomy and Physiology Course 10: Palliative and End of Life Care Training- Level 5 Course 11: Adult Safeguarding Course 12: Level 3 Mental Health Awareness Course Course 13: Coronavirus (COVID-19) Awareness Course 14: Personal Hygiene Curriculum: Course 01: Working in Healthcare Setting Level 3 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities Risk Management in Health and Social Care Course 02: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 03: Initial Training of Community Health Agents Introduction to Community Health Agent Legal Consideration Community & Community Health Work Global Health and International Community Health Nursing Mental Health in the Community Identification, Management, and Prevention of Common Nutritional Deficiencies Solving Nutritional Problems in the Community Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Covid-19 Awareness for General People and Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: Phlebotomy Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Infection Control and Risk Management Course 07: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 08: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 09: Human Anatomy and Physiology Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 10: Palliative and End of Life Care Training- Level 5 Introduction to End of Life Care Availability of Services Goals of Care Physical Illness Neurological Illness End of Life Communication During the End of Life Spiritual and Psychosocial Care After Death Further Support, Training and Development Legal Aspects Course 11: Adult Safeguarding An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 12: Level 3 Mental Health Awareness Course Introduction to Mental Health Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Mental Health In The Workplace Course 13: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Course 14: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Eyes Module 05: Ear Secrets Module 06: Foot Personal Hygiene Module 07: Hair Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Healthcare Assistant bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Healthcare Assistant is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Carrying out manufacturing activities on multiple products with different specifications consecutively.
Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam
Do you enjoy playing with kids but wants to learn about educational toys that can be helpful to the children's growth? Or are you someone who are into educating children and wants to explore the use of educational toys? If either of these is you, then this course is perfect for you! Description: Educational toys are intended to assist children with their learning and development. Many toys are accessible today that show children math, reading, English, and the list goes on. These toys help with child improvement by placing them before instruction before they hit formal education. These days' children are progressed in innovation and technology, which educational toys give them the benefit of taking control of their lives when they complete school. To enable you to acknowledge educational toys and how these manifestations indicate benefits for your child's advancement we designed and developed this course for you. You will be able to be guided with the tips and examples of educational toys that can actually be beneficial to children. You will also learn what to consider educational toys and when these toys should be used by them. Who is the course for? Professionals who are into the Child Growth and Development sector that want to improve their Children handling skills through educational toys. People who have an interest in Child Growth and Development. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background or previous experience in Child Development will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Discovering Children's Educational Toys is a useful qualification to possess, and would be beneficial for the following careers: Child and Family Social Worker Early Childhood Educator. Module 1 Chromashift Educational Toys 00:15:00 Babies and Educational Toys 01:00:00 Bright Educational Toys for Tots 01:00:00 Camping and Educational Toys 01:00:00 Chess the Game of Educational Toys for Learning Skills 01:00:00 Child Development in Educational Toys for Tots 00:30:00 Module 2 Computer and Educational Toys 00:30:00 How do these computers teach our children? 00:30:00 Computer Games in Educational Toys 00:30:00 Educational CD Toys and More 01:00:00 Crafts in Education Toys 01:00:00 Dollhouses in Educational Toys 01:00:00 Module 3 DVDs in Learning Educational Toys 00:30:00 How do the toys flavor the ice cream? 00:30:00 Educational Developmental Toys Plus 01:00:00 Educational Toys Bringing Families Closer 01:00:00 Educational Toys for your Child 01:00:00 Educational Toys in What I Want to be When I Grow Up 01:00:00 Module 4 Educational Toys Technology Designed 01:00:00 Laptops in Educational Toys 01:00:00 Leapfrog the Educational Toys for Child Development 01:00:00 How do children learn from these toys? 01:00:00 Learning with Electronic Educational Toys 01:00:00 Module 5 Money Recognition in Educational Toys 01:00:00 Pools in Educational Toys 01:00:00 Puzzles in Educational Toys for Learning 02:00:00 Stocks of Educational Toys 01:00:00 Technology in Educational Toys for all Ages 01:00:00 The Blocks in Educational Toys 01:00:00 Module 6 The Building Blocks in Educational Toys 01:00:00 The Gravity Behind Educational Toys 01:00:00 The Tales of Grammar in Educational Toys 01:00:00 The Wonders of Vetch Educational Toys 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
We as parents desire to give our children the world, and now, with this course, you can do just that. We've collected some of the most entertaining, and yet educational, learning games for your kids . We've seen first hand how different societies educate their children, so our collection of kids educational toys is truly unmatched. In addition to our toys for kids, we've gathered a selection of kids books that will expand your child's limits, and maybe even your own. Reading offers children the world without limitations, and our children' books will let your child learn and explore new and exciting facets of our world. To help you appreciate educational toys and how these creations show benefits for your child's development we have assembled fifty help articles for your comfort. Course Highlights Child Development: Discovering Educational Toys is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Child Development: Discovering Educational Toys into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 6 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Child Development: Discovering Educational Toys Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Child Development: Discovering Educational Toys is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Child Development: Discovering Educational Toys is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1 Chromashift Educational Toys 00:15:00 Babies and Educational Toys 01:00:00 Bright Educational Toys for Tots 01:00:00 Camping and Educational Toys 01:00:00 Chess the Game of Educational Toys for Learning Skills 01:00:00 Child Development in Educational Toys for Tots 00:30:00 Module 2 Computer and Educational Toys 00:30:00 How do these computers teach our children? 00:30:00 Computer Games in Educational Toys 00:30:00 Educational CD Toys and More 01:00:00 Crafts in Education Toys 01:00:00 Dollhouses in Educational Toys 01:00:00 Module 3 DVDs in Learning Educational Toys 00:30:00 How do the toys flavor the ice cream? 00:30:00 Educational Developmental Toys Plus 01:00:00 Educational Toys Bringing Families Closer 01:00:00 Educational Toys for your Child 01:00:00 Educational Toys in What I Want to be When I Grow Up 01:00:00 Module 4 Educational Toys Technology Designed 01:00:00 Laptops in Educational Toys 01:00:00 Leapfrog the Educational Toys for Child Development 01:00:00 How do children learn from these toys? 01:00:00 Learning with Electronic Educational Toys 01:00:00 Module 5 Money Recognition in Educational Toys 01:00:00 Pools in Educational Toys 01:00:00 Puzzles in Educational Toys for Learning 02:00:00 Stocks of Educational Toys 01:00:00 Technology in Educational Toys for all Ages 01:00:00 The Blocks in Educational Toys 01:00:00 Module 6 The Building Blocks in Educational Toys 01:00:00 The Gravity Behind Educational Toys 01:00:00 The Tales of Grammar in Educational Toys 01:00:00 The Wonders of Vetch Educational Toys 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn the crucial factors that motivate people to travel, and navigate the best deals with your clients by enrolling in our exclusively designed Travel Agency Level 3. This course provides you with a solid understanding of tourist products to help your clients make great travel plans based on their budgets and preferences. Most people require the specialist help of a travel agency when looking for the best deals and advice on where to go. After your successful completion, you will be equipped with strong management skills, with knowledge of various tourist destinations, how to provide your client with multiple choices relying on their budget, make a clear and effective accommodation policy, and much more. Enrol today to pave your way towards a successful career in the travel industry. The Travel Agency Level 3 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Travel Agency Level 3 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Travel Agency Level 3, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Travel Agency Level 3 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel Agency Level 3 Bundle Consists of the following Premium courses: Course 01: Travel Agency Level 3 Course 02: Hospitality and Accommodation Management Course 03: GCSE English Course 04: Customer Relationship Management Course 05: Business Branding Course 06: Travel & Tourism Course 07: Working Effectively Across Cultures Course 08: Assertiveness and Self Confidence Development Course 09: Mastering Digital Photography Diploma Course 10: Effective Communication Skills Diploma Course 11: Time Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Travel Agency Level 3: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Travel Agency Level 3 Bundle Course 01: Travel Agency Level 3 Introduction to Travel and Tourism Tourism Products and Services Tour Operating and Travel Retailing Marketing in Travel and Tourism Developing Communication Skills Customer Service and Satisfaction Customer Relationship Management(CRM) Human Resource Management in Travel Industry Crisis and Visitor Attraction Management Transport Management Procedure Sustainable Tourism Public Awareness Campaigns Course 02: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 03: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C Module 06: Cambridge English Exercise 1-4 Module 08: Cambridge English Exercise 6 Module 07: Cambridge English Exercise 5 Module 09: Basics of Grammar Part 01 Module 10: Basics of Grammar Part 02 Module 11: The Basics of Sentences Module 12: Structure of Sentences Module 13: English Language Reading Part 01 Module 14: English Language Reading Part 02 Module 15: English Academic Writing Part 01 Module 16: English Academic Writing Part 02 Module 17: Punctuation and Capitalisation in Writing Module 18: Most Common Mistakes and How to Avoid Them Module 19: Cambridge English Listening Module 20: Cambridge English Speaking Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Business Branding Business Course Promo Video Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 05 Chapter 06 Chapter 07 Chapter 08 Chapter 09 Chapter 10 Chapter 11 Course 06: Travel & Tourism Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course 07: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 08: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 09: Mastering Digital Photography Diploma Intro How Does a Camera Work Aperture Shutter Speed ISO Exposure Triangle Lights & Filters White Balance File Types Photo Resolution & Quality Composition Conclusion Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Training Module 1: Importance and Benefits of Time Management Module 2: Assess Your Current Work Practice Module 3: Identifying the Priorities Module 4: Say 'No' to Procrastination Module 5: Set Your Goals Module 6: Plan the Work Module 7: Work The Plan Module 8: Effective Time Management Techniques Module 9: Combat The Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel Agency Level 3 bundle. Requirements This Travel Agency Level 3 course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Travel Agency Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost