971 Electronic courses

Description: Microsoft Publisher helps you to create publications or documents so that you can print and distribute your contents. The Microsoft Publisher 2016 will help you to learn the features of Microsoft Publisher easily. You will also be able to know how to create a publication, how to format the text in the application, how to edit the existing text, or how to manage graphical images in your content, or how to prepare a publication for printing or electronic sharing. The Microsoft Publisher 2016 allows you to know all the essential features of Microsoft Publishers and make you an expert of the desktop application. Learning Outcomes: Creating simple publications while customizing the user interface Adding text to publications, organizing text boxes and picture holders, manage displays of content within text boxes and using building blocks Formatting paragraphs and texts in publication Skills in paragraph style and scheme application Publication text editing, presenting content in tables, and inserting symbols and special characters Manipulate picture appearance and add graphical objects Publication preparation for printing and sharing purposes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Publisher 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Publisher 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Explore the Interface 00:30:00 Customize the Publisher Interface 00:30:00 Create a Publication 00:30:00 Add Text to a Publication 00:30:00 Organize Text Boxes and Picture Placeholders in a Layout 00:30:00 Control the Display of Content in Text Boxes 00:30:00 Use Building Blocks 00:30:00 Format Text and Paragraphs 00:30:00 Apply Paragraph Styles 00:30:00 Apply Schemes 00:15:00 Edit Text in a Publication 00:30:00 Present Content in Tables 00:30:00 Insert Symbols and Special Characters 00:30:00 Add Graphical Objects to a Publication 01:00:00 Manipulate the Appearance of Pictures 00:15:00 Save a Publication 00:30:00 Run the Design Checker 00:30:00 Preview and Print a Publication 00:30:00 Share a Publication 00:30:00 Activities Activities - Microsoft Publisher 2016 00:00:00 Mock Exam Mock Exam- Microsoft Publisher 2016 00:20:00 Final Exam Final Exam- Microsoft Publisher 2016 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Explore the best way to clean your oven by taking this Oven Cleaning Course. This intensive course is meant to explain to you the fundamental basics of an oven and assist you to learn different types of ovens. Following that, you will learn about the various cleaning equipment needed to clean an oven. You will also look into the practical methods and techniques for cleaning different kinds of ovens, such as electronic or gas. This course will also teach you about everyday household products like the newspaper, vinegar, baking soda or salt that you can use to clean ovens, and step-by-step instructions to clean commercial ovens. Lastly, you will understand the safety issues and ideas for starting a cleaning business, which makes this course worth to explore. So, enrol right now and start exploring today. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Oven Cleaning Course is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

Description: In the modern global business environment, e-commerce shakes the foundation of most industries, leads to entirely new kinds of business, and directly affects both our careers and the way we live. This Level 2 Certificate in E-Commerce Management will teach entrepreneurs how to develop market and manage an e-commerce business, and give you a crucial advantage in today's competitive market. You will learn the terms of e-commerce and m-commerce, how to develop an e-commerce business plan, evaluate e-commerce software options, and much more. So, if you want to build up your career with e-commerce management you should join this course. Learning Outcomes: Describe what the terms e-commerce and m-commerce mean Develop an e-commerce business plan Evaluate e-commerce software options Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process Test, launch, and update your e-commerce site Design engaging, responsive web content Understand e-commerce payment options and choose appropriate options for your site Use appropriate tools to track key e-commerce metrics Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management Create a marketing plan with all the essential elements Market your online store using social media and other appropriate channels Use discounts and promotions to market your e-commerce business Understand what security and privacy issues face e-commerce businesses and handle customers' information accordingly Protect your intellectual property Identify the rules and regulations that will govern your e-commerce businesses Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in E-Commerce Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in E-Commerce Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Level 2 Certificate in E-Commerce Management - Updated Version Introduction to Electronic Commerce 00:18:00 E-Commerce Strategy and Implementation 00:21:00 Customer Service 00:21:00 Products, Brands, and Services 00:30:00 Content Planning and Production 00:18:00 Use of Social Networks 00:19:00 Marketing & Advertising 00:35:00 Creating an Engaging User Experience 00:14:00 Transaction Management 00:20:00 E-Commerce Analytics 00:13:00 Level 2 Certificate in E-Commerce Management - Old Version Course Overview 00:05:00 Getting to Know E-Commerce 00:30:00 E-Commerce Building Blocks 00:30:00 Software Options and Solutions 00:15:00 Building Your Online Store 01:00:00 The Finishing Touches 00:15:00 Creating an Engaging User Experience 00:15:00 M-Commerce 00:15:00 E-Commerce Analytics 00:30:00 Supporting Your E-Commerce Business 00:15:00 Marketing Your E-Commerce Business 00:30:00 Security and Fraud Awareness 00:15:00 Rules and Regulations 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in E-Commerce Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in E-Commerce Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that businesses in the UK lose an average of £10,000 per employee every year due to poor document management? A study by the Chartered Institute of Legal Executives, a staggering 30% of legal professionals waste time searching for misplaced documents each week! Imagine the impact that could have on your company's success. In today's information age, effectively managing and controlling documents is crucial. This Document Control & Legal Secretary course bundle equips you with the skills to ensure accuracy, streamline processes, and keep your organisation running smoothly. This Document Control & Legal Secretary Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Legal Secretary Course 02: Document Control Course 03: Workplace Confidentiality Course 04: Minute Taking Our Document Control & Legal Secretary bundle covers a wide range of topics, including legal secretarial duties, document control and Records Management,workplace confidentiality, and effective minute-taking. You'll gain proficiency in managing correspondence, scheduling appointments, drafting legal documents, maintaining client files, document creation, revision, distribution, archiving, and compliance with legal and regulatory requirements. Additionally, you'll learn best practices for safeguarding sensitive information, maintaining client privacy, and ensuring data security within the workplace and much more... Learning Outcomes of Document Control & Legal Secretary Implement document control procedures for efficient information management. Identify and apply legal requirements for document handling. Maintain confidentiality of sensitive information within the workplace. Develop clear and concise minute-taking skills for accurate meeting records. Utilize technology for document creation, storage, and retrieval. Enhance collaboration and communication through effective document control. Enrol in this Document Control & Legal Secretary Bundle today and empower yourself to take your career to the next level. Why Choose Our Document Control & Legal Secretary Bundle? Get a Free CPD Accredited Certificate upon completion of Document Control & Legal Secretary Get a free student ID card with Document Control & Legal Secretary Training The Document Control & Legal Secretary is affordable and simple to understand Lifetime access to the Document Control & Legal Secretary course materials The Document Control & Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 02: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation Course 03: Workplace Confidentiality Module 01 Introduction to workplace confidentiality Module 02 Business Etiquettes and Types of Confidentiality Module 03 The Importance of Confidentiality Module 04 Confidentiality with Co-workers Module 05 Preventing Confidentiality Breach Module 06 How Employers Can Protect Confidential Information Course 04: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This Document Control & Legal Secretary bundle is ideal for: Admin Assistants Legal Professionals Project Coordinators Business Owners Information Specialists Requirements You will not need any prior background or expertise to enrol in this Document Control & Legal Secretary bundle. Career path This Document Control & Legal Secretary bundle will allow you to kickstart or take your career in the related sector to the next stage. Document Controller Records Manager Legal Secretary Information Security Specialist Knowledge Management Officer Business Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Get ready for an exceptional online learning experience with the Electrical Engineering for Electricians bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Electrical Engineering for Electricians is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Electrical Engineering for Electricians package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Electrical Engineering for Electricians bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Electrical Engineering for Electrical Substations Electrical Machines for Electrical Engineering High Voltage Generation for Electrical Engineering Electric Circuits for Electrical Engineering Trigonometry for Electrical Engineering Electrical Engineering DC Circuit Analysis Electronic & Electrical Devices Maintenance & Troubleshooting Energy Engineer Course Light Current Systems for Electrical Engineering Data Center Training Essentials: Power & Electrical MATLAB Simulink for Electrical Power Engineering Per Unit Analysis for Single and Three-Phase Systems Power Analysis in AC Circuits ETAP Power System Protection Analysis for Electrical Engineers Advanced Electrical Safety Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Electrical Engineering for Electricians Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Electrical Engineering for Electricians. Build a strong knowledge base in your chosen course via Electrical Engineering for Electricians. Benefit from the flexibility and convenience of online learning. With the Electrical Engineering for Electricians package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Electrical Engineering for Electricians, a rich anthology of 20 diverse courses. Each course in the Electrical Engineering for Electricians bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Electrical Engineering for Electricians bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Electrical Engineering for Electricians bundle offers you the flexibility and convenience to learn at your own pace. Make the Electrical Engineering for Electricians package your trusted companion in your lifelong learning journey. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Electrical Engineering for Electricians bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Electrical Engineering for Electricians bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Electrical Engineering for Electricians bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Duration 1 Days 6 CPD hours This course is intended for This course is designed primarily for IT leaders and company executives who are responsible for complying with incident response legislation. This course focuses on the knowledge, resources, and skills necessary to comply with incident response, and incident handling process requirements. Overview In this course, you will understand, assess and respond to security threats and operate a system and network security analysis platform. You will: Explain the importance of best practices in preparation for incident response Given a scenario, execute incident response process Explain general mitigation methods and devices Assess and comply with current incident response requirements. This course covers incident response methods and procedures are taught in alignment with industry frameworks such as US-CERT?s NCISP (National Cyber Incident Response Plan), and Presidential Policy Directive (PPD) 41 on Cyber Incident Coordination Policy. It is ideal for candidates who have been tasked with managing compliance with state legislation and other regulatory requirements regarding incident response, and for executing standardized responses to such incidents. The course introduces procedures and resources to comply with legislative requirements regarding incident response. This course is designed to assist students in preparing for the CertNexus Incident Responder Credential (CIR-110). What you learn and practice in this course can be a significant part of your preparation. Assessment of Information Security Risks The Importance of Risk Management Integrating Documentation into Risk Management Response to Cybersecurity Incidents Deployment of Incident Handling and Response Architecture Containment and Mitigation of Incidents Preparation for Forensic Investigation as a CSIRT Investigating Cybersecurity Incidents Use a Forensic Investigation Plan Securely Collect and Analyze Electronic Evidence Follow Up on the Results of an Investigation Complying with Legislation Examples of Legislation (if this is covered in above topics, no need to include here) GDPR, HIPPA, Elections Case study: Incident Response and GDPR (Using GDPR legislation, create a response that is compliant with it ? this could be discussion-based activity as well.) State Legislation Resources and Example Search terms to find state legislation Using NYS as example use the NYS Privacy Response act or other legislation to create a similar case study as previous. Provide answers on when to use federal versus state and do you have to follow both?