892 Electronic courses in Cardiff delivered Online

Learn how to use OneNote to create, organize and populate electronic notebooks. Course overview Duration: 4 hours OneNote is a digital notebook and can be a great way to easily take notes. Whether for meetings, on training courses or to help with to do lists. It works very much like it’s paper copy equivalent but, of course, with lots of enhanced features. Its integration with Outlook and the other office applications means you can easily take notes and link them to documents meeting details and then email them out. You can even add audio and video notes as reminders. Objectives  By the end of the course you will be able to: Create and manage notebooks Add contents Tag and prioritise content Create notes from other applications Create To Do Lists and integrate into Outlook Content Using OneNote Creating notebooks Creating sections and pages Formatting pages Using page templates Creating page templates Reordering sections and pages Deleting sections and pages Creating OneNote content Adding text Bullet lists Adding tables Adding images Adding drawings Adding links Adding audio and video notes Tagging Tagging Creating custom tags Creating to-do lists Searching and filtering for tags Notes Creating quick notes Filtering them in OneNote notebooks Linked notes Outlook integration Linking to tasks in Outlook Flagging notes for follow up Inserting Outlook meeting content Taking minutes Emailing OneNote pages Send emails to OneNote

This Pharmacy Assistant & Pharmacy Technician course is customized only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant & Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant & Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant and Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant & Technician course now and start your career in the UK's healthcare sector.Learning Outcomes After completing Pharmacy Assistant & Pharmacy Technician course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Pharmacy Technician Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Pharmacy Assistant & Technician Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as you complete this course. ***Pharmacy Assistant & Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Healthcare Management Training Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Award in Nutrition and Health Course 05: Ambulance Care Assistant Course 06: Level 3 Award in Health and Social Care Course Course 07: Practice Nurse Course 08: Nurse Prescribing Course 09: Phlebotomist Course 10: Medical Transcription Course 11: Control and Administration of Medicines Course 12: Medical Terminology Course 13: Nursing & Prescribing Course 14: Forensic Science Course 15: Electrical Safety Training ***Other Benefits of this Pharmacy Assistant & Pharmacy Technician Bundle Course Free 15 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Pharmacy Assistant & Pharmacy Techniciancourse] Course Curriculum of *** Pharmacy Assistant & Technician *** Module 1: An Overview of Pharmacy Assistant and Technician What is Pharmacy? Defining Pharmacy Assistant Understanding the Job Role of Pharmacy Assistant Understanding the Skills of Pharmacy Assistant Defining Pharmacy Technician Understanding the Job Role of Pharmacy Technicians Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Overview Features of Effective Patient Counselling Why Should Pharmacy Assistant Counsel Patients? Techniques of Counselling How to Improve Communication in Pharmacists Module 3: Understanding Communication in Pharmacy Settings Why Communication Skills is Important in Pharmacies Understanding Patient-Centred Communication Practices in Community Pharmacies What are the Desirable Traits? Interpersonal Communication Skills for Pharmacies Module 4: Understanding the Pharmacy Team and Practices Self-care Interventions for Health The Role of the Pharmacy Team in Self-Care and Self-Medication Understanding the Code of Ethics for Pharmacy Team Workers What are the Seven Principles? Module 5: Understanding Prescription and Dispensing in Pharmacies What is a Prescription? Types of Prescription What is the Dispensing Cycle? Receiving and Validating Prescriptions Interpreting and Understanding the Prescription Prepare and Label Items for Issue Make a Final Check Record the Action Taken Issue Medicine to the Patient with Clear Instructions and Advice Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Dispensing Procedure Dispensing Error Strategies to Minimise Dispensing Errors Understanding Electronic Prescription Service(EPS) Module 7: Understanding Inventory Control and Management in Pharmacies Overview What is Inventory Management? Methods of Inventory Management Elements of Pharmacy Inventory Management Factors Affecting Inventory Management The Role of Information Technology in Inventory Management Module 8: Understanding Standard Operating Procedures (SOPs) What is Standard Operating Procedure? Understanding the Importance of Standard Operating Procedure Purpose of SOPs Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology Overview Understanding Basic Pharmacy Terminology ----------------------- Assessment Method After completing each module of the Pharmacy Assistant & Technician Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Pharmacy Assistant & Technician course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant & Pharmacy Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this Pharmacy Assistant & Pharmacy Technician course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Assistant & Pharmacy Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

Leadership and Management level 7 This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership and Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Leadership and Management level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Leadership and Management level 7*** Course 01: Leadership and Management level 7 Course 02: Anger Management Course 03: Level 3 Business Administration ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Leadership and Management level 7*** ***Course Curriculum*** Module 1: Understanding Management and Leadership Introduction Defining Leadership Leadership Styles Role of a Leader Managers Vs. Leaders Ethics Summary Module 2: Leadership over Yourself Understand what Self-leadership is Time Management Set Goals Decision Making and Problem Solving Summary Module 3: Creativity and Innovation Introduction Creativity Innovation Organisation and Innovation Summary Module 4: Leadership and Teambuilding What a Leader Must Do? Functions of Leadership Leadership Exists at Different Levels Leadership Skills Team Building Summary Module 5: Motivation and People Management Introduction Theories on Motivation Managers/Leaders and Motivation Getting Best from the People Summary Module 6: Communication and Leadership Introduction Listening Skills Reading Skills Writing Skills Speaking Skills Summary Module 7: Presentation, One-to-one Interview and Meeting Management Profile the Occasion, Audience and Location Plan and Write the Presentation One-to-One Interview Meeting Management Within Your Organisation Summary Module 8: Talent Management Define Talent and Talent Management Understand the Benefits of Talent Management Talent Management Types Talent Gap Talent Management Methodology Summary Module 9: Strategic Leadership The Function of a Strategic Leader Strategic Management Process Mission and Strategic Leadership Vision and Strategic Leadership The Importance of Practical Wisdom Summary Module 10: Stress Management Introduction Defining Stress Practice the 4 A's of Stress Management Maintain Balance with a Healthy Lifestyle Manage Your Time Better Make Time for Fun and Relaxation Summary ---------------------------- **GIFT courses: ---------------------------- ***Anger Management Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ---------------------------- ***Level 3 Business Administration Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method After you have finished the Leadership and Management level 7 Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Leadership and Management level 7 This Leadership and Management Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements Leadership and Management level 7 There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

This Course at a Glance Understand the term 'work at height' and the common working at height tasks Demonstrate the various legislation that applies to working at height Recognise the dangers of working at height and understand the basic use of ladders Understand the legal requirement under the working at heights regulations Understand the architect, designer and employer's responsibilities in ensuring the safety of those working at heights Evaluate the six key principles associated with the Risk Assessment Understand the hierarchy of control Know how to conduct proper and effective risk assessment through the five-stage process Evaluate the control and preventive measures to reduce the risk of falls from height Understand the methods used to minimise the potential consequences Working at Height Training Course Overview The Work at Height Regulations 2000, requires all employers to ensure that all the employees are qualified, experienced and equipped to handle any task at a height. This Working at Heights Training Course is designed to equip you with the required knowledge and skills to help you assess the potential dangers of working at height. You will be able to understand your legal duties as both an employer and an employee to assess, control and minimise risks and hazards from work at height. This course also outlines the procedure of conducting effective risk assessments and provides a concise insight into the hierarchy of controls. Working at height continues to be the biggest cause of death and severe injury in the UK workplace. Falls from height account for 35% of workplace fatalities with almost 25% resulting in death causing it to be the fifth leading cause of significant injuries at work, according to research conducted by the RIDDOR in 2020/21. The term 'work at height' refers to a variety of settings ranging from working on platforms, ladders, scaffolds, or stages to working alongside deep excavations and fragile surfaces that you could fall through. The consequences of working at height are extremely severe and one way to avoid such accidents from occurring is to train your workers or employees to work safely at heights Varied job activities require different knowledge and skills, therefore making sure the correct people are working on the proper tasks is extremely crucial to comply with the approved safety standards at work. Aside from falling, there are other dangers to be aware of when working at heights which include contact with overhead electrical services, falling debris, and the possibility of a working platform collapsing or overturning. Please note that this is merely an awareness course; if your job requires you to work at height, you will need further practical training. Get in touch with us to acquire your further practical training. Upon successful completion of this course, you will know how to properly use equipment and safe access procedures to reduce or eliminate the risk of falling and respond quickly and efficiently if any dangers arise while working at a height. Who should take this course? This Working at Heights Training Course is aimed at: Builders Contractors Window cleaners Decorators Warehouse Workers Construction Supervisors Construction Workers Roofers Whether you are a builder, supervisor or manager responsible for planning, supervising or managing the safety of your workforce working at a height or an employee exposed to working at heights on a regular basis, this course will set you up with the appropriate skills and knowledge to conduct risk assessment procedures and adapt effective preventive and control measures that ensure safety while working at heights. Entry Requirements There are no academic entry requirements for this Working at Height Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Working at Heights Training Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introducing Work at Height Module 2: The Dangers of Work at Height Module 3: The Work at Height Regulations Module 4: Summary of Duty Holder's Responsibilities Module 5: Employer's Responsibilities Module 6: The Hierarchy of Control Module 7: Avoiding Work at Height Wherever Possible Module 8: Prevent Risk of Falls Module 9: Minimise Consequences Module 10: The Risk Assessment Module 11: Course Summary Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of this Working at Heights Training Course, you will be eligible to download CPD and IIRSM accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Diploma in IT Security (Malware) is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in IT Security and looks at skills needed to improve IT Security. By taking this course you will gain the necessary skills to perform effectively in this field. The Diploma in IT Security (Malware) is organised into 2 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 17 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Computer Fundamentals Basic Computer Terms 00:15:00 Advanced Terms 00:15:00 Networking Basics 00:15:00 Basic Internet Concepts 00:30:00 Internet Security 00:30:00 Computers in the Workplace 00:15:00 Tele-Commuting 00:15:00 The Electronic World 00:15:00 Ergonomics 00:15:00 Safety and the Environment 00:15:00 Being Proactive 00:15:00 Identifying Yourself 00:15:00 Protecting your Data 00:15:00 Understanding Malware 00:15:00 Protecting Against Malware 00:15:00 Malware Protection Why You Need To Worry About 'Malware' 01:00:00 Viruses 01:00:00 Spyware/Adware 01:00:00 Safety & Security at the Browser Level 01:00:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 Glossary of Terms 01:00:00 Recommended Reading Recommended Reading: Diploma in IT Security (Malware) 00:00:00 Mock Exam Mock Exam-Diploma in IT Security (Malware) 00:20:00 Final Exam Final Exam-Diploma in IT Security (Malware) 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to. With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train. And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision. What other courses are included with this PA - Personal Assistant? Course 01: Paralegal Law and Skills Course 02: Payroll (UK Payroll) Course 03: Touch Typing Essential Skills Level 3 Course 04: Level 2 Effective Minute Taking Course Course 05: Workplace Professionalism and boundaries - Level 2 Course 06: Preventing Workplace Violence and Harassment Level 3 Course 07: Performance Management Course 08: Decision Making Course 09: First Aid at Work Course 10: Effective Communication Skills Learning Outcome: Successful completion of this 11 courses bundle, learners will: Define the duties and responsibilities of a paralegal Understand the UK payroll system Upskill themselves with minute-taking and touch typing skills Learn about workplace ethics and professionalism Know how to make critical decisions in the workplace Understand the importance of effective communication Benefits you'll get choosing Apex Learning for this PA - Personal Assistant: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Paralegal Law and Skills Module 1: Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 2: Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Module 3: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Working Toward Company Objectives Module 4: Mail Services and Shipping The Office Mail Mailing and Shipping Details Royal Mail Services Alternatives to Royal Mail Module 5: Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist Module 6: Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Module 7: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Module 8: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Module 9: Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading Module 10: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Module 11: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 12: Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them Module 13: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning Risk Management Module 14: Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Course 02: Paralegal Paralegal Law and Skills Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Payroll (UK Payroll) UK Payroll 1: Introduction Introduction to Payroll Management 22 An Overview of Payroll UK Payroll 2: The UK Payroll System Running the payroll - Part 1 Running the payroll - Part 2 Manual payroll Benefits in kind Computerised systems Total Photo scenario explained UK Payroll 3: Brightpay Brightpay conclude Find software per HMRC Brightpay Add a new employee Add 2 more employees Payroll settings Monthly schedule - 1 Sara Monthly schedule - Lana Monthly schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices Journal entries 102 Schedule AEO Payroll run for Jan & Feb 2018 Leavers - p45 End of Year p60 Installing Brightpay UK Payroll 4: Paye, Tax, NI PAYE TAX NI Pensions Online calculators Payslips Journal entries UK Payroll 5: Conclusion and Next Steps Conclusion and Next Steps Course 04: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 05: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 06: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 07:Preventing Workplace Violence and Harassment Level 3 Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment (I) Risk Assessment (II) Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 08:Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Conclusion Course 09: Decision Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management Course 10: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course. Requirements Our Personal Assistant Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this PA - Personal Assistant course, it can be studied in your own time at your own pace. Career path PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into. Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant Certificates Certificate of completion Digital certificate - Included

If you want to learn about Risk management and become an expert in the field, you have arrived at the right place. Our exclusive Risk Management Level 5 course is a great way to brush up on your knowledge and skills. With this Training Tale course, you will get a solid introduction to the topic of risk-management and learn how to conduct a risk assessment. Our Risk Management course will also teach you about the various types of risks that your company may face. With this risk-management course, you will learn about the benefits of risk-management and the steps of the risk assessment process. Learners are led through the key roles and obligations of those employed in professional Risk-Management throughout 17 motivating modules of Risk Management Level 5 course. The Risk Management Level 5 course describes the advantages and disadvantages of risk-management. Risk exists everywhere and comes directly from uncertainty. The process of recognizing, analyzing, and managing risks returns every firm to its strategic objectives because it is evident that not everything can be managed. The Risk Management course also includes local consequences of global events. Local consequences of global events like terrorism, pandemics, and finance crises are likely to be unpredictable so it is very important for students to do this course. Our Risk Management course provides a framework for organizations to deal with uncertainty as well as how to reduce any kind of risks. These basic principles are sector-independent and should improve business resilience, increase predictability and contribute to improved returns. This is particularly important given the pace of change of life. The Risk Management course describes the concepts of risk analysis and risk assessment. Risk-management requires a healthy dosage of both common sense and strategic awareness, as well as extensive understanding of the business, an inquiring mind, and, most importantly, exceptional communication and influencing abilities. Learning Outcomes After completing this Risk Management Level 5 course, you will be able to - Investigate risk and the various kinds of danger. Describe the advantages. Describe the concepts of risk analysis and risk assessment. Manage risk successfully. Describe risk exposure measurement techniques. Describe the framework. Deal with technological risks. Do risk management planning. Why Choose Risk Management Level 5 Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Risk Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Diploma in Nutrition Course Course 01: Risk Management Course 02: Level 5 Diploma in Business Analysis Course 03: Level 7 Business Management Course Other Benefits of Risk Management Level 5 Course 3 PDF Certificate FREE Lifetime Access Expert Tutor Support Step by Step Guideline FREE Retake Exam [ Note: Free PDF certificate as soon as completing the Risk Management Level 5 course] The course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent Risk Management Level 5 course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Risk Management course will add value to your resume. This comprehensive and accurate this course is a great way to start your career. You will gain a practical and theoretical understanding of risk-management, which will boost your employability in this field, help you stand out from the crowd, and boost your potential in no time. So, once you've finished the Risk Management Level 5 course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field. Industry experts designed this Risk Management course to enable you to learn quickly and efficiently and at your own pace and convenience. Enroll today and take the next step towards your personal and professional goals. Course Curriculum of *** Risk Management Level 5 *** Module 1: A Quick Overview of Risk Management Module 2: Risk and its Types Module 3: Other Types of Risks and its Sources Module 4: Risk-Management Standards Module 5: Enterprise Risk-Management Module 6: Process of the Risk-Management Module 7: Risk Assessment Module 8: Risk Analysis Module 9: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk-Management Module 12: Project Risk-Management Module 13: Legal Risk-Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan Assessment Method After you have finished the Risk Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Risk Management Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Risk Management Level 5 course is ideal for- Fresh Graduates Students Job Seekers Anyone interested in risk management Quality Managers Quality Assurance professionals People who are already employed in related fields and want to improve their expertise and skills. Requirements There are no specific requirements for Risk Management Level 5course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Candidates who successfully complete our Risk Management Level 5 can advance a huge variety of careers, including: Quality Manager Quality Assurance Manager Risk Management Manager Risk Manager Risk-Management Consultant Risk-Management Analyst Certificates Certificate of completion Digital certificate - Included

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CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Admin, Secretarial and PA Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Admin, Secretarial and PA program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. 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Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Enterprise Resource Planning (ERP) course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Enterprise Resource Planning (ERP) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Enterprise Resource Planning (ERP) course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Enterprise Resource Planning (ERP) course. With this comprehensive Enterprise Resource Planning (ERP) course, you can achieve your dreams and train for your ideal career. 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Then, from any internet-enabled device, access the Enterprise Resource Planning (ERP) course materials and learn when it's convenient for you. Start your learning journey straight away with this Enterprise Resource Planning (ERP) course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Enterprise Resource Planning (ERP) course: Enterprise Resource Planning (ERP) Course Section 01: Operations of an Economic Entity: Enterprise Resource Planning Operations of an Economic Entity: Enterprise Resource Planning The Hierarchical Perspective Enterprise Resource Planning ERP Technology's Role in Business Types of Information Systems Interrelations between Systems Functional IT Systems Section 02: Entrepreneurship Creativity & Innovation Enterprise Resource Planning: External Priorities Why ERP? Overall Implementation Requisites for ERP Challenges of ERP Implementation in Business Senior and Project Management Critical Factors for Successful ERP Implementation Implementation Steps ERP: Integration and Supply Chain Support Web Services Integration Options Market Information and Sales Orders Benefits of the Marketing Information System Customer Relationship Management Customer Relationship Management Functions Section 03: Enterprise Resource Planning: Internal Priorities ERP: HR Planning and Utilization What is an HRIS? ERP: Electronic Commerce - Accounting System Interface E-Commerce Supply Chain Management Solutions Problems in ERP and E-Commerce Integration Section 04: Operational Indicator, KPI's & Metrics Operational Indicator, KPI's and Metrics What is Metrics? Need for Metrics in Testing and Quality Analysis Metrics Continued What are Quality Metrics? Tips of Selection of Quality Metrics Lead, Spot & Lagged Indicators - Drive, Monitor & Report Indicators Lean Manufacturing and Agility Quantitative vs. Qualitative Indicators and Measurement Scope Section 05: Measurement and Presentation Tools Measurement and Presentation Tools Mechanisms of Success Monitoring, Evaluation and Reporting Balanced Scorecard Perspectives Strategy Mapping Balanced Scorecards vs. Dashboards Metrics Measurements: IT Systems in ERP Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Enterprise Resource Planning (ERP) at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Enterprise Resource Planning (ERP) Course Right for You? Anyone interested in learning more about this subject should take this Enterprise Resource Planning (ERP) course. This Enterprise Resource Planning (ERP) will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Enterprise Resource Planning (ERP) course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Enterprise Resource Planning (ERP) program does not require any prior knowledge; everyone may participate! This Enterprise Resource Planning (ERP) course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Enterprise Resource Planning (ERP) course allows you to study at your speed and grow a quality skillset. Career path After completing this Enterprise Resource Planning (ERP) Course, you are to start your career or begin the next phase of your career in this field. Our entire Enterprise Resource Planning (ERP) course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates Certificate of completion Digital certificate - £10 Award in Enterprise Resource Planning (ERP) at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Enterprise Resource Planning (ERP) at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.