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Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! If you wish to gain a solid and compact knowledge of Bodyguards and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Bodyguard Training course designed by professionals. This Bodyguard Training bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. This Bodyguard Training Bundle Package includes: Course 01: Certificate in Bodyguard Training at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Basic Security Guard Training Course 02: Lifeguard Training Course 03: Safeguarding Children Course Course 04: First Aid Trainer Course Course 05: Driver Safety Awareness Course Course 06: Criminology and Criminal Psychology Course 07: Ketogenic Diet & Muscle Growth Course 08: Fitness & Endurance Training Course 09: Decision-Making in High-Stress Situations Course 10: Online Time Management Training The course materials of the Bodyguard Training are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bodyguard Training Bundle? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Get instant access to this Bodyguard Training course. Learn Bodyguard Training from anywhere in the world Bodyguard Training is affordable and simple to understand Bodyguard Training is entirely online, interactive lesson with voiceover audio Lifetime access to the Bodyguard Training course materials Bodyguard Training comes with 24/7 tutor support After completing our Bodyguard Training bundle, you will receive efficient assessments and immediate results. Bodyguard Training Start your learning journey straight away with this Bodyguard Training bundle and take a step toward a brighter future! *** Course Curriculum of Bodyguard Training *** The bundle courses have the following curriculum: Course 01: Certificate in Bodyguard Training at QLS Level 3 Module 01: Introduction to Bodyguard Training This module covers the following topics: Being a Bodyguard Roles and Responsibilities Risk Management Conflict Management Interpersonal Skills Module 02: Personal Security This module covers the following topics: Definition of personal security Responsibility for own security Security commensurate with the threat Constant awareness Module 03: Anti-Ambush Drills This module covers the following topics: Ambush attack Fatal mistakes Basic principles Anti-ambush drills Module 04: Personal Search Techniques This module covers the following topics: Efficient Searching Search Routine Searching People Module 05: On Foot Protection This module covers the following topics: Foot protection Alertness Arc of vision Module 06: Vehicle Escort Procedures This module covers the following topics: General Rules Choice of Vehicle Safety on the Road Two Car Drills Speed Module 07: Surveillance and Basic Anti Surveillance Techniques This module covers the following topics: What is Surveillance? Observation Levels of Awareness Gathering and Controlling Information Electronic Surveillance Mobile Surveillance The Urban Observation Post (OP) What is the Bodyguard Training Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Bodyguard Training The Bodyguard Training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Bodyguard Training package and expand your professional skillset! Requirements Bodyguard Training The Bodyguard Training Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. Career path Bodyguard Training The Bodyguard Training aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Bodyguard Training Diploma- Level 3 QLS Endorsed Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

[vc_row][vc_column][vc_column_text]With the growing population, energy consumption has reached its peak. As a result, the world has shifted its focus to renewable energy. Many promising job opportunities have opened up in this growing field. The Advanced Diploma in Renewable Energy course is here to help you learn about renewable energy and pursue a flourishing career in the renewable energy sector. The Advanced Diploma in Renewable Energy course is here to expand your understanding of renewable energy. Through this course, you will get introduced to the basic principles of renewable energy and learn about different types of renewable energy. The course will help you understand the strategies for lowering energy costs. You will learn about alternative sources of fuel, energy-efficient homes and energy-saving habits. The easy-to-follow modules will help you identify the role of renewable energy in fighting climate change. You will clearly understand different types of renewable energy applications like solar chimneys, solar walls, rainwater harvesting, etc. This comprehensive Advanced Diploma in Renewable Energy course is the perfect place to enrich your understanding of renewable energy. After completing the course, you will also receive a valuable certificate that will boost your employability in the relevant job market. Learning Outcomes  Understand the core concept of renewable energy Learn about different types of renewable energy Gain your knowledge and understanding of energy-efficient homes Familiarise yourself with the techniques of reducing energy cost Understand the significance of renewable energy in fighting climate change Enrich your knowledge of renewable energy applications Who is the Course for? Professionals who have experience in Renewable Energy Beginners who have an interest in learning Renewal Energy Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Advanced Diploma in Renewable Energy course will be beneficial to individuals who are interested in renewable energy. This could also be helpful in careers like: Businessman Electronic Engineer Entrepreneur Environmentalist Project Manager Safety Trainer [/vc_column_text][/vc_column][/vc_row] Renewable Energy Module 01: An Introduction to Sustainable Energy 00:17:00 Module 02: Solar Energy: Thermal 00:15:00 Module 03: Solar Energy: Photovoltaics 00:20:00 Module 04: Wind Energy 00:27:00 Module 05: Bioenergy 00:26:00 Module 06: Geothermal Energy 00:22:00 Module 07: Tidal Energy 00:23:00 Module 08: Environmental Impacts: A Global and Regional Assessment 00:24:00 Module 09: Renewable Energy and Sustainable Development 00:22:00 Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

HGV Mechanic & Repairing: Car Mechanic Training Online Do you want to explore the engine system and functions of your favorite vehicles? If so, you can take our Mechanic: Car Mechanic Training course. This Mechanic: Car Mechanic Training helps you to understand all the necessary elements and skills as an expert car mechanic. This HGV Mechanic: Car Mechanic Training explains workshop bench skills, valeting, engine mechanical and other engine-related things. The Mechanic: Car Mechanic Training also describes how to do air supply, exhaust, emissions, and ignition. After the Mechanic: Car Mechanic Training, you will learn electrical engines, principles, heating, and air conditioning. This Car Mechanic Training also teaches steering, brakes, wheels, and tire processes. Overall, the Mechanic: Car Mechanic Training has all the information needed to work as a professional car mechanic. Enrol in our HGV Mechanic: Car Mechanic Training to learn about vehicle repair, its maintenance, and more! Special Offers of this HGV Mechanic & Repairing Course This Car Mechanic Course includes a FREE PDF Certificate. Lifetime access to this Car Mechanic: Car Mechanic Course Instant access to this Car Mechanic: Car Mechanic Course Get FREE Tutor Support from Monday to Friday in this Car Mechanic Course Main Course: Car Mechanic Training Free Courses including this HGV Mechanic & Repairing Course Course 01: Workplace First Aid Training Course 02: Workplace Stress Management Course 03: Bicycle Maintenance [ Note: Free PDF certificate as soon as completing the HGV Mechanic & Repairing: Car Mechanic Training course] HGV Mechanic & Repairing: Car Mechanic Training Industry Specialists developed this HGV Mechanic & Repairing: Car Mechanic Course into 18 user-friendly modules/ lectures. Course Curriculum of Mechanic: Car Mechanic Training Module 01: Workshop Bench Skills Module 02: Valeting Module 03: Engine Mechanical Module 04: Engine Lubrication Module 05: Engine Cooling Module 06: Air Supply, Exhaust and Emissions Module 07: Ignition Module 08: Fuel Systems Module 09: Electrical and Electronic Principles Module 10: Engine Electrical Module 11: Lighting and Indicators Module 12: Heating, Ventilation and Air Conditioning Module 13: Steering Module 14: Brakes Module 15: Wheels and Tyres Module 16: Manual Transmission Clutch Module 17: Manual Transmission Gearbox Module 18: Transmission Driveline Assessment Method of HGV Mechanic: Car Mechanic After completing each module of the HGV Mechanic & Repairing: Car Mechanic Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HGV Mechanic: Car Mechanic After completing the MCQ/Assignment assessment for this HGV Mechanic & Repairing: Car Mechanic course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HGV Mechanic & Repairing: Car Mechanic Training This HGV Mechanic & Repairing: Car Mechanic Training is suitable for everybody. Requirements HGV Mechanic & Repairing: Car Mechanic Training Students who intend to enrol in this HGV Mechanic & Repairing: Car Mechanic course must meet the following requirements: HGV Mechanic: Good command of the English language HGV Mechanic: Must be vivacious and self-driven HGV Mechanic: Basic computer knowledge HGV Mechanic: A minimum of 16 years of age is required Career path HGV Mechanic: Car Mechanic Training HGV Mechanic: Car Mechanic Training would be beneficial for many professions such as mechanics, Automotive mechanics, Vehicle inspectors or Engineers. Certificates Certificate of completion Digital certificate - Included

The Microsoft Office Diploma Course Includes the following courses: Microsoft Excel for Beginners Certificate Microsoft Excel Advanced Certificate Microsoft Excel Intermediate Certificate Microsoft Outlook Certificate Microsoft PowerPoint Certificate Microsoft Word Certificate Please Note: This course uses the Microsoft 365 version of Office. Any other versions will have some differences in the functions. This comprehensive and all-encompassing course on the most popular and widely used Microsoft Office programs aims to provide you with thorough and detailed knowledge in all areas of Microsoft Office. In fact, this bumper course combines the content of six individual courses, making it the ideal package for those of you who want to solidify your learning on Microsoft Office, for either professional or personal reasons. Those who work in an office environment or who are re-entering the workplace after a break will really benefit from the structured learning that this course offers, allowing you to hit the ground running at work. However, the course is equally useful for those using Microsoft Office in a personal capacity, as many tasks that you need to do on your home PC will likely involve working on these programs. Each of the courses which make up this bumper course has been tailor-made to incorporate the key information and skills that you need in order to improve your proficiency in each area of Microsoft.  The courses are run with training videos, allowing you to work in an interactive way, and at your own pace. Let's take a more detailed look at what each course offers you: What You Will Learn The combined course covers the following courses in full: Microsoft Excel for Beginners Certificate Microsoft Excel Intermediate Certificate Microsoft Excel Advanced Certificate Microsoft Word Certificate Microsoft PowerPoint Diploma Microsoft Outlook Diploma. Microsoft Excel for Beginners Certificate Course The first of our Microsoft Excel courses is perfect for those individuals who are new to this program or who need to brush up their basic skills with more practice. Completion of this course also offers the ideal foundation before moving on to the more advanced units. It offers simple and clear definitions of some of the key terminology within Excel, such as cells, rows and columns and how to input, edit and delete data. There is also an introductory section on how to create and work with basic formulas and pivot tables, which will be covered in more detail in the Intermediate and Advanced units. The course also covers how to work with worksheets and tabs in Excel, such as renaming, deleting, hiding, moving and copying. Microsoft Excel Intermediate Certificate Course This unit builds upon the progress that you have made in the Beginners unit to look at more complex functions within Excel such as averages, medians, modes and roundings and the best methods to manipulate such functions to help you to get the information that you want out of the program. In addition, formatting methods within Excel are covered, including changing texts and backgrounds, adding special characters and using AutoFill options. Microsoft Excel Advanced Certificate Course This unit is the most comprehensive and detailed of the three and aims to prepare you for jobs or situations where you require a thorough and proficient level of Excel. This unit really gets into the detail of the analytical functions of Excel, including more complex formulas such as MATCH, INDEX and VLOOKUP and, crucially, how to decide upon the most appropriate formula for a particular calculation. After completing this unit, you should feel confident to use and manipulate the largest range of Excel formulas and be able to use Excel to its full functionality. Microsoft Word Certificate Course The ability to use Microsoft Word effectively is a crucial requirement of many office based roles. This course on Microsoft Word is an all-encompassing source of information which offers you the opportunity to enhance your skills in this widely-used program. You will learn a wide range of skills here, from the basics of entering text into a Word document, to how to use some of the editing and formatting tools available, including using the toolbars and various design features such as headers and hyperlinks, and many other aspects. Microsoft PowerPoint Diploma Course PowerPoint is a very useful program for those who are responsible for creating and delivering presentations in the workplace. By completing this course, you are taking a big step towards ensuring that your slideshows are professional and polished. The course starts from the beginning, assuming no prior knowledge of the area, and covers the creation of a PowerPoint presentation and the addition and editing of slides within it. You will also learn how to insert and format text, tables, images and graphics into your slides and how to effectively use SmartArt to give your presentations an extra special edge. You will learn effective methods to use linking and annotation features, as well as how to insert notes, comments and handout tools for your presentation. Microsoft Outlook Diploma Course Microsoft Outlook is very widely used as an email and organisation program in both professional and personal contexts and a solid familiarisation with its functionality will help you to really get the best out of using it. Our course will help you to get to grips with composing and responding to emails, including adding attachments and automatic signatures and creating out of office messages. It will help you to set up lists of contacts and create advanced rules to help Outlook work seamlessly for you. You will also learn all about the calendar functionalities, including how to set up meetings, navigating calendars and assigning tasks to others. The Benefits of our Microsoft Office Course Studying with us to achieve success in our Microsoft Office combined course can offer you many benefits; not least the confidence and ability to professionally and effectively work with some of the most frequently used administration and workplace systems in the world. Here are some of the other benefits that you can enjoy by undertaking this course: The course is intuitive and easy to follow, allowing you to work at your own pace and revisit key concepts or areas of difficulty as you need You can study at home, in your free time and on any compatible electronic device, making access simpler than ever The courses come complete with video training, helping you to solidify your learning We offer full online support from our specialists as you progress through the course There are no entry requirements - simply a willingness to learn You will receive an industry recognised certification upon successful completion of the course.

Course Overview An electrical technician is a well-respected profession that involves excellent physical activity with good pay. Learn the skills of an electrical technician and enjoy massive career opportunities by taking this Electrical Technician course.  The Electrical Technician course will give you valuable insights into electricity principles. It includes an in-depth look into Ohm's law, direct current, alternating current, voltage, and resistance. Also, the course will introduce you to various electrical incidents and discuss how to work with electrical equipment safely. Our comprehensive training will also guide you through combined inspection and testing. Learning Outcomes Know the responsibilities of an electrical technician Understand what is a capacitance and how it works Get ideas on maintaining electronic and electrical wiring Know how to work safely with electricity Learn to identify faulty or unsuitable equipment Determine how to troubleshoot wiring systems Who is this course for? Professionals interested in learning the skills for an electrical supervisor career can take this Electrical Technician course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Technician course offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Automotive Electrician Outside Lineman/ Electrician Journeyman Electrician Industrial Electricians Electrical Supervisor Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 5: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course will teach you about various metals and welding methods, including MIG, TIG, and arc welding, and working with steel, stainless steel, and aluminium. The course also covers safety practices to prevent risks like hearing loss and vibration white finger.

Give a compliment to your career and take it to the next level. This Accountancy, AML, Financial Investigator bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Accountancy, AML, Financial Investigator programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accountancy, AML, Financial Investigator course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accountancy, AML, Financial Investigator Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Accounting and Tax Course 03: Diploma in Quickbooks Bookkeeping Course 04: Microsoft Excel Level 3 Course 05: Team Management Course 06: Level 3 Xero Training Course 07: Effective Communication Skills Diploma Course 08: Decision-Making Course 09: Applied Business Analysis Diploma Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Financial Investigator Enrol now in Accountancy, AML, Financial Investigator to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Accountancy, AML, Financial Investigator Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 04: Microsoft Excel Level 3 Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 08: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 11: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy, AML, Financial Investigator bundle. Requirements This Accountancy, AML, Financial Investigator course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Welcome to Exploring Ohm's Law in Series Circuits. By the end of this course, students will be comfortable with Ohm's Law, the Series Circuit Rules and the Math Calculations for Automotive Electrical Series Circuits. Ohm's Law expresses the relationship between Voltage, Current and Resistance in an Electrical or Electronic Circuit. By knowing any two values, voltage and current, voltage and resistance, or current and resistance, the third value can be calculated mathematically. Understanding the Math behind these relationships can help you in your diagnostic thought process. Series Circuits are used when lower than source or battery voltage is desired or when you want components to share the source voltage. Parallel Circuits are used when we want each device to receive the full source voltage. In Automotive circuits, most are parallel because more often than not, it is desired that each component receives full battery or source voltage. This course is Geared toward Automotive students, Beginning Electronics Students and Do it Yourselfers that desire a Solid Foundation and Understanding of Series Circuits and Ohm's Law. This course does more than just show you a formula and tell you about a concept, it walks you through the thought process, the steps, and the reasoning behind them. This course provides practice examples and detailed explanations of how the answers were calculated and determined. Understanding Ohm's Law Math can help students recognize incorrect voltage measurements and become better at troubleshooting and Electrical diagnostics. Let's get started! Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Ohm's Law Made Easy for Series Circuits - Introduction To Ohm's Law Basic Electrical Key Words to Know 00:07:00 Ohm's Law Formulas 00:03:00 What does Ohm's Law Mean 00:05:00 Ohm's Law Math Practice 00:02:00 Ohm's Law Math Practice Review 00:03:00 Ohm's Law for Each Part of the Circuit 00:04:00 Series Circuit Rules Series Circuit Rules 00:04:00 Series Rule 1 - Current Remains Constant 00:03:00 Series Rule 2 - The Total Resistance is the Sum of All Resistance in the Circuit 00:04:00 Series Rule 3 - Sum of Voltage Drops Equals Source Voltage 00:03:00 Series Rule 4 - Voltages Differ if the Resistors are Different Values 00:04:00 Series Circuit Math Simplified Series Circuit Example 1 00:09:00 Understanding Voltage Current and Resistance Better 00:03:00 Series Circuit Example 2 00:08:00 The Power Formula 00:02:00 Series Example 2 with Power 00:02:00 Series Circuit Math Example 3 00:04:00 Series Circuit Math Example 4 00:04:00 Series Circuit Math Example 5 00:05:00 Series Circuit Math Example 6 00:05:00 Series Circuit Math Example 7 00:03:00 Live Demo Live Demo - Two - 50 Ohm Resistors in Series 00:02:00 Live Demo - 10 and 50 Ohm Resistors in Series 00:03:00 Live Demo - Bulbs in Series 00:04:00 Electrical Prefixes And Thank You Electrical Prefixes 00:06:00 Supplementary Resources Supplementary Resources - Ohm's Law Made Easy for Series Circuits 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00