21891 Education courses

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Register on the Diploma in Occupational Therapy today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Diploma in Occupational Therapy is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Diploma in Occupational Therapy Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Diploma in Occupational Therapy, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Occupational Therapy Introduction to Occupational Therapy 00:19:00 Module 02: Using Anatomy and Physiology for Therapy Using Anatomy and Physiology for Therapy 00:20:00 Module 03: Understanding Occupations Understanding Occupations 00:21:00 Module 04: Therapy for Children Therapy for Children 00:22:00 Module 05: Occupational Therapy for All Ages Occupational Therapy for All Ages 00:18:00 Module 06: Intervention and Education for Older Service Users Intervention and Education for Older Service Users 00:18:00 Module 07: Occupational Therapy for Complex Needs Occupational Therapy for Complex Needs 00:17:00 Module 08: Bonds and Relationships in Therapy Bonds and Relationships in Therapy 00:23:00 Module 09: Common Occupational Therapy Techniques Common Occupational Therapy Techniques 00:20:00 Module 10: Employment Structure and Daily Routines Employment Structure and Daily Routines 00:19:00 Module 11: Roles and Responsibilities of a Therapist Roles and Responsibilities of a Therapist 00:24:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description Prevention And Control Of Infection Diploma Embracing a robust foundation in infection control and prevention proves pivotal for healthcare professionals and those involved in community service and education. The Prevention And Control Of Infection Diploma offers an exhaustive exploration into the critical aspects of maintaining and ensuring a clean, safe, and healthy environment, not just in medical settings, but extending its relevance to workplaces, childcare, and educational institutions as well. Beginners and professionals alike find valuable insights and vital knowledge embedded in this online course, navigating through various layers of infection understanding, principles of its prevention, and strategic control methodologies. This meticulous online course tailors its content to accommodate the needs of a diverse audience, ranging from healthcare workers to educators, and beyond, offering a comprehensive grip on the subject matter that is both crucial in contemporary scenarios and in facing emerging challenges. A deep understanding of infection, its numerous types, and the channels through which it can be transmitted, forms the introductory foundation of the Prevention And Control Of Infection Diploma. The course strategically walks through the essential knowledge of different pathogens, modes of transmission, and the populations most at risk, weaving this knowledge into practical applications in varied settings. The Prevention And Control Of Infection Diploma provides insights into the principles of infection prevention. Learners encounter meticulous strategies for controlling infection, ensuring that they acquire not merely theoretical knowledge but also practical skills that find utility in real-world scenarios. From establishing hand hygiene to comprehending and implementing personal protective equipment usage, the course manoeuvres through the myriad of essential practices that anchor infection prevention at its core. Integral to controlling infection is mastering environmental control and disinfection, which the diploma course insightfully addresses. Participants learn the art and science behind ensuring that environments, be they healthcare settings or educational institutions, uphold the highest standards of cleanliness and safety. Strategies for efficient disinfection, managing waste, and ensuring continuous safety form a part of this vital section. Learners also explore the realm of surveillance and outbreak management, gaining proficiency in identifying, managing, and mitigating outbreaks of infectious diseases. The course facilitates the knowledge to detect early signs of potential outbreaks and implement strategies to control and prevent widespread transmission. A specific focus on infection control within healthcare settings provides healthcare professionals and ancillary staff with guidelines and standards for maintaining a safe and sterile environment for patients, staff, and visitors alike. This segment profoundly impacts patient care and healthcare worker safety, guiding through protocols and guidelines that safeguard against potential infection transmission within healthcare environments. Exploring beyond healthcare, the Prevention And Control Of Infection Diploma ventures into community, educational, and childcare settings, imparting pivotal knowledge on maintaining safe environments where people, especially children, are at a congregated setting. Here, learners understand how to mould infection control strategies to suit diverse population needs and various environmental contexts. Taking the learning to a broader perspective, the course does not neglect the importance of workplace infection control and ensuring employee health. Learners comprehend how to establish and maintain a safe working environment, mitigating infection risks and ensuring continuous monitoring and control of potential health threats. Addressing the needs of special populations, the diploma course also tailors infection control strategies to meet the unique requirements and challenges posed by specific groups such as the elderly, immunocompromised, and those in congregate settings. Lastly, the course doesn't shy away from peering into the future, dissecting emerging infectious diseases, and prospective challenges that may arise. Learners equip themselves with the knowledge and strategies to anticipate, prepare for, and combat new and resurging infectious diseases. The Prevention And Control Of Infection Diploma, presented as an online course, ensures flexibility, accessibility, and comprehensive learning for all participants, guiding them through a journey from understanding to practical application in infection control and prevention across varied settings and scenarios. It moulds its learners to be adept, prepared, and proficient in tackling present and future infection challenges, thereby, safeguarding communities and ensuring a healthy future. What you will learn 1:Understanding Infection and its Transmission 2:Principles of Infection Prevention 3:Environmental Control and Disinfection 4:Surveillance and Outbreak Management 5:Infection Control in Healthcare Settings 6:Infection Prevention in the Community 7:Infection Control in Childcare and Educational Settings 8:Workplace Infection Control and Employee Health 9:Infection Control in Special Populations 10:Emerging Infectious Diseases and Future Challenges Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Are you passionate about helping children succeed in their educational journey? Do you want to make a significant impact in the classroom and support the development of young minds? Our Learning Support Assistant (LSA) Training Course is designed just for you. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, you will learn the essential roles and responsibilities of a Learning Support Assistant. You will develop crucial skills to effectively support teachers and students in a school environment. You will gain insights into working with children, understanding their diverse needs, and providing tailored support. The course will cover how to assist children with special educational needs, ensuring their inclusion and progress. You will also learn about safeguarding and promoting the wellbeing of children and young people. Managing time and stress efficiently will be a key focus, along with assessing students' progress and dealing with emergencies confidently. Finally, the course will emphasize the importance of continuous professional development, helping you grow and succeed in your role as an LSA. Course Curriculum Module 01: The Roles of a Learning Support Assistant (LSA) Module 02: Skills of a Learning Support Assistant Module 03: Working with Children in a School Module 04: Providing for All Children Module 05: Special Educational Needs (SEN) Module 06: Safeguarding and Wellbeing of Children and Young People Module 07: Time and Stress Management Module 08: Assessing Students Module 09: Dealing with Emergencies Module 10: Professional Development Learning Outcomes: Understand the roles and responsibilities of a Learning Support Assistant. Develop essential skills for effective support in educational settings. Learn to work collaboratively with children in various school environments. Provide inclusive support for all children's diverse needs. Gain knowledge about Special Educational Needs (SEN) strategies. Ensure the safeguarding and wellbeing of children and young people. CPD 10 CPD hours / points Accredited by CPD Quality Standards Learning Support Assistant (LSA) Training 2:10:27 1: Module 01: The Roles of a Learning Support Assistant (LSA) 15:35 2: Module 02: Skills of a Learning Support Assistant 12:24 3: Module 03: Working with Children in a School 10:40 4: Module 04: Providing for All Children 17:14 5: Module 05: Special Educational Needs (SEN) 20:55 6: Module 06: Safeguarding and Wellbeing of Children and Young People 11:47 7: Module 07: Time and Stress Management 10:11 8: Module 08: Assessing Students 06:04 9: Module 09: Dealing with Emergencies 10:55 10: Module 10: Professional Development 13:42 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring Learning Support Assistants in schools. Individuals interested in child education. Those seeking roles in inclusive education. People wanting to support children with SEN. Educators aiming to enhance support strategies. Career path Learning Support Assistant Teaching Assistant SEN Teaching Assistant Classroom Assistant School Support Worker Inclusion Support Assistant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started The programme's primary objective is to deliver practical and realistic solutions to business-related strategic challenges backed by appropriate references to theoretical and conceptual analysis. Students showcase their understanding and findings by producing a Consultancy Project Report. Globalisation means that effective and fair management of people is more vital than ever. In a turbulent, rapidly changing business environment, the demand for HR professionals who can strategically manage and develop staff potential - whilst overcoming issues such as redundancy, flexible working and the recent challenges of furloughed staff and social distancing - has never been more fundamental to business success. The programme meets the career enhancement needs of human resource (HR) managers, advisers, and administrators. The Advanced Entry route programme is available to students that already hold relevant experience and a recognised Postgraduate Diploma (PgD) in Human Resource Management or an equivalent qualification. The Consultancy Project Report is delivered and assessed by our academic team based in the UK, utilising our virtual learning platform and with direct support from allocated supervisors. The Advanced Entry route programme typically takes 6-9 months to complete. Throughout the programme, students receive guidance from their dedicated supervisor, ensuring they make the most of their learning experience. The MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with LGS to promote this programme. Upon completing the programme, students are awarded an MA in Human Resource Management from the University of Buckingham. Additionally, students can attend the graduation ceremony held in the UK, celebrating their achievements. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Projects only No Examinations Entry Requirements A relevant and recognised postgraduate diploma or equivalent, such as the OTHM Level 7 Diploma in Human Resource Management. Along with the application, students must provide the certificate and transcript as proof of this qualification. A Bachelor's degree or an equivalent higher qualification. A copy of a valid photo ID for identification purposes. A well-written Statement of Purpose should outline the student's motivations, career goals, and reasons for pursuing the MA in Human Resource Management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. By submitting these necessary documents, applicants can take the initial step towards joining the MA in Human Resource Management programme and furthering their expertise in the field of HR. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme taught and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS), with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. In addition to the above requirements, all applicants will be required to participate in a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MA in Human Resource Management (Advanced Entry) Programme structure Research Methods Consultancy Project Report Delivery Methods The MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

A Special Educational Needs (SEN) Teaching Assistant provides crucial support to teachers in helping children with special educational needs and disabilities. From assisting in the classroom to promoting academic, social, and emotional development, this role is rewarding and impactful. Explore how to become an SEN teaching assistant and discover the skills needed for success.

State machines-the fundamental concept used today in many practical applications, starting from UI programming such as React, automated reply systems, lexical analysis in parsers, and formal language theory. In this course, we will study the automata theory on the practical example of implementing a regular expressions machine.

Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access