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The 'Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training' offers comprehensive training on fire safety principles, legislation, and emergency evacuation procedures. Participants will gain essential knowledge and skills to ensure fire safety in various settings and effectively handle emergency evacuation procedures. Learning Outcomes: Understand the fundamental concepts and importance of fire safety in different environments. Familiarize with relevant fire safety legislation and regulations to ensure compliance and safety. Learn about various measures and strategies to prevent and mitigate fire risks. Develop the ability to create effective fire emergency evacuation procedures to safeguard occupants during fire incidents. Why buy this Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training Module 01: Introduction to Fire Safety 00:20:00 Module 02: Fire Safety Legislation 00:20:00 Module 03: Measures of Fire Safety 00:25:00 Module 04: Fire Emergency Evacuation Procedures 00:15:00 Mock Exam Mock Exam - Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training 00:20:00 Final Exam Final Exam - Level 3 Diploma in Fire Safety and Emergency Evacuation Procedure Training 00:20:00

Are you looking to improve your current abilities or make a career move? Our unique Product Photography course might help you get there! Expand your expertise with high-quality training - study the Product Photography course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Product Photography online training course. This Award in Product Photography at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Product Photography Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Product Photography course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Product Photography course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Product Photography course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Product Photography training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! With this comprehensive Product Photography course, you can achieve your dreams and train for your ideal career. The Product Photography course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this Product Photography course and take a step toward a brighter future! *** Course Curriculum *** Product Photography Course Section 01: Photography 101 -Your Simple Outline! Section 02: Learning to shoot in Manual Mode Section 03: The 'Pre-Production' Phase Section 04: The Background Section 05: Lighting & Love Section 06: The Actual Photoshoot! Section 07: Post-Production Phase Section 08: The Final Word Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Product Photography at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Product Photography course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Award in Product Photography at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Product Photography at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Nowadays, having a trained trainer is thought to be crucial.A question may arise Why is it vital to train trainers? Well, some individuals may lack the knowledge necessary to begin instructing a business. When it comes to learning how to train, they are unsure of where to begin or what to do. Also, there is no end to learning! This Diploma in Train The Trainer at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Train the Trainer course aims to introduce the skills, knowledge, and character traits necessary for successful training. Effective training goes much beyond simply introducing new ideas and gauging how applicants will react.In addition, you will learn how to engage even the most challenging audiences, recognise and address the specific requirements of individual applicants, and develop your communication skills. In the end, you learn how to organise and conduct motivational training events where each participant gains something from the experience. Our courses include all necessary study materials, learning resources, and tutor support as part of the first-course fee. You may impart the knowledge and skills necessary for the industry by taking this Train the Trainer course. Upon successful completion of the course, you will leave with the most crucial knowledge, abilities, and skills related to your business, including: Techniques for essential training program research and development Techniques for obtaining and delivering feedback The capacity to recognise trainees' specific demands Outstanding social and professional communication skills Learn about the responsibilities and role of trainers Why Prefer This Train The Trainer Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Train The Trainer course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 1 - Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Module 2 - Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Module 3 - Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Module 4 - Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Train The Trainer at QLS Level 4 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our whole course selection is available to ambitious applicants worldwide, with no prerequisites to fulfil and no deadlines to meet. This course has been designed for existing and future trainers alike, along with Business owners Managers HR personnel Anyone involved in employee training or development and teaching Jobseekers Requirements You will not need any prior background or expertise to enrol in this course. Career path Improve your resume with this training and learn about the many flexible self-employment options available. With the help of our Train the Trainer course, you will be able to land the job you're looking for in the sector, such as : Trainer Learning Consultant Curriculum Developer Skills Trainer Training Coordinator Certificates Certificate of completion Digital certificate - £10 Diploma in Train The Trainer at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Train The Trainer at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Deal Price is Active! Offer Ends Soon; Hurry Up!! Statistical data shows that the food service industry is one of the fastest-growing sectors, with a projected growth rate of 3.4% from 2021 to 2026. As a result, there is an increasing demand for skilled and knowledgeable waiters who can provide excellent customer service. If you are looking to start a career in the food service industry, our Waiter Training Diploma is the perfect course for you. This Diploma in Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Our comprehensive Waiter Training Diploma curriculum covers all the essential skills and knowledge required to excel in the food service industry. From the first impression you make to safety considerations, our Waiter Training Diploma course covers everything you need to know to become a successful waiter. With expert guidance from industry professionals, you will learn how to provide exceptional customer service while maintaining the highest standards of personal hygiene and safety. Upon completion of this Waiter Training Diploma, you will have developed a range of skills and knowledge required to work in the food service industry. You will be able to provide excellent customer service, maintain personal hygiene and safety, handle food safely, and work as a team player. You will also have a good understanding of supervisory responsibilities and safety considerations. After this Waiter Training Diploma, you will be able to learn: Understand the food service industry and the role of waiters Develop a positive first impression and friendly attitude Maintain personal hygiene and handle food safely Provide excellent customer service and product knowledge Understand service sequences and additional responsibilities Ensure safety considerations for customers and staff Start your learning journey straight away with this Waiter Training Diploma and take a step toward a brighter future! Why Prefer this Waiter Training Diploma? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the course: Diploma in Professional Waiter Training at QLS Level 4 Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in the Waiter profession Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all the Diploma in Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to start a career in the food service industry Experienced waiters looking to enhance their skills and knowledge Hospitality professionals seeking to understand waiter responsibilities Requirements The Waiter Training Diploma does not require any prior knowledge; anyone can participate! This course is open to anyone who is interested in learning from anywhere in the world. Career path Waiter/Waitress (average salary £16,000 - £24,000) Bartender (average salary £16,000 - £25,000) Food and Beverage Supervisor (average salary £20,000 - £28,000) Catering Assistant (average salary £16,000 - £20,000) Restaurant Manager (average salary £25,000 - £40,000) Hotel Receptionist (average salary £18,000 - £25,000) Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Professional Waiter Training at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certification of Completion After successfully completing the Diploma in Professional Waiter Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

One of the significant benefits of taking this Professional Event Management Diploma course is gaining the opportunity to learn the versatility of the skills for successfully organising events. Nowadays, almost every company needs events organised, whether it is for product launches, press conferences, business meetings which is why experienced event managers are in high demand. The purpose of this course is providing you with the edge while commencing a vocation in events management. Through multiple units of lessons, you will learn preparatory measures, planning and designing, venues and vendors, marketing strategies, and more. To sum up, this course will be ideal if you are about to start your own business and can immediately apply your new skills. We guarantee the skills you will learn from here are highly applicable and relevant in the industry. Who is this course for? Professional Event Management Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Professional Event Management Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction FREE 00:05:00 Why Vision 00:02:00 Concept 00:01:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:02:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:04:00 Event Suppliers 00:01:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:04:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Professional Event Management Diploma 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

With CCTV cameras becoming an increasingly common feature in public spaces across the UK, learning about CCTV operation and surveillance is becoming an essential skill for those seeking to work in the field of security. In fact, according to a report by the British Security Industry Association, the UK is home to over 5 million CCTV cameras, making it one of the most surveilled countries in the world. By taking the CCTV Operator Training course, you will gain the skills and knowledge you need to succeed in this in-demand field and contribute to the safety and security of your community. Learning Outcomes: Understand the role and importance of CCTV in modern-day security operations. Develop knowledge of the legal and ethical considerations surrounding CCTV surveillance. Learn to identify and respond to potential security threats using CCTV monitoring. Gain skills and qualities required to be an effective CCTV operator, such as attention to detail and communication skills. Develop technical knowledge of CCTV systems and their components. Understand the importance of teamwork and communication in CCTV operation. Familiarise oneself with data protection regulations and best practices. Over the course of eight modules, you will learn about the operational requirements for CCTV systems, as well as the technical guidance and legal considerations involved in CCTV operation. You will also gain an understanding of the basics of CCTV surveillance, including the equipment and tools used in monitoring and watch surveillance. The course covers data protection regulations and ethical considerations related to CCTV surveillance, as well as the job requirements and expectations for a CCTV operator. By completing this course, you will develop a wide range of skills that are essential for success in the field of CCTV surveillance, including the ability to monitor CCTV cameras, perform watch surveillance, and analyse CCTV footage to identify potential threats and respond to security incidents. Throughout the course, you will engage in a variety of learning activities, including reading and listening to instructional materials, completing quizzes and assignments, and participating in discussions with your peers. By the end of the course, you will have developed a solid understanding of the principles and practices of data science, as well as the skills and knowledge you need to succeed in a career in CCTV surveillance. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to pursue a career in CCTV operation and surveillance Security personnel seeking to enhance their skills and knowledge of CCTV systems Individuals responsible for the installation, maintenance, and management of CCTV systems Those interested in learning about the legal and ethical considerations surrounding CCTV surveillance Career path CCTV Operator - £18,000 to £30,000 per annum CCTV Control Room Supervisor - £20,000 to £35,000 per annum CCTV Technical Manager - £25,000 to £45,000 per annum Security Manager - £30,000 to £60,000 per annum Loss Prevention Manager - £25,000 to £50,000 per annum

Supporting teams with Neurodiveristy

Take steps to become an experienced facilities manager and ensure that buildings and their services meet the needs of people that work in them, with the Facilities Management. In this comprehensive course, you will receive practical training in all areas of facilities management, from exploring the facilities life cycle to inventory management. Our experienced instructor will teach you everything you need to know about maintaining the working environment and providing a quality service.  By the end of this training program, you will be equipped with the practical skills and knowledge to manage facilities of all types, including hospitals, retail stores, hotels and office buildings. Learning Objectives Understand the purpose, nature and scope of facilities management Know the proper use of facilities management terms and definitions Learn about sustainability in facilities management, sustainable developments and trends Demonstrate an in-depth understanding of the facilities life cycle, from design to construction and maintenance Familiarise with the role of a facilities operations manager Develop your understanding of the fundamental steps in inventory management and waste management Understand how to evaluate life-cycle costs in facilities management Learn about quality control, inspections, reporting and record-keeping Develop your project management skills and demonstrate an understanding of a project's life cycle Who is this Course for? This Diploma in Facilities Management is ideal for aspiring facilities managers and existing managers who want to update their skills and knowledge. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that can be studied on a full-time or part-time basis. Increase your chances of working for a top organisation and gain a Certificate of Achievement to take your career to the next level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students. Career path This advanced diploma in Facilities Management provides a stepping stone to work your way up to becoming a successful facilities manager. Career opportunities and roles in the field include: Facilities Manager Facilities Coordinator Facilities Assistant Course Curriculum Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Assessment Module 1 Module 01 Final Quiz Exam - Facilities Management 00:10:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Assessment Module 2 Module 02 Final Quiz Exam - Facilities Management 00:10:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Assessment Module 3 Module 03 Final Quiz Exam - Facilities Management 00:10:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Assessment Module 4 Module 04 Final Quiz Exam - Facilities Management 00:10:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Assessment Module 5 Module 05 Final Quiz Exam - Facilities Management 00:10:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Assessment Module 6 Module 06 Final Quiz Exam - Facilities Management 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Assessment Module 7 Module 07 Final Quiz Exam - Facilities Management 00:10:00 Module 8: Project Management Project Management 00:30:00 Assessment Module 8 Module 08 Final Quiz Exam - Facilities Management 00:10:00 Module 9: HR Management Human Resource Management 00:30:00 Assessment Module 9 Module 09 Final Quiz Exam - Facilities Management 00:10:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Assessment Module 10 Module 10 Final Quiz Exam - Facilities Management 00:10:00 Order Your Certificate

Learn how to manage, handle and reduce stress like a champion, with our Advanced Diploma in Stress Management. Enrol in this complete stress management course today to equip yourself with the skills and techniques you need to banish stress from your day-to-day work and personal life. Throughout this Advanced Diploma in Stress Management, you'll familiarise with the common causes of stress and the various methods of de-stressing. You'll also study the disorders that can be caused by extreme stress and anxiety, taking you through the main symptoms to look out for. This accredited stress management diploma explores adaptive and maladaptive, as well as problem-focussed and emotion-focussed coping strategies, in order to effectively handle various stressful situations. You'll also study assertiveness and how to assess your personality type in order to better understand your cognitive response to stress-inducing situations. Who is the course for? As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Stress Management Basics What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Advanced Stress Management Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Recommended Reading Recommended Reading: Advanced Diploma in Stress Management 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Stress Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Stress Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00