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Through the Self Esteem and Assertiveness Skills you will learn techniques to build self-esteem, think positive thoughts and ignore negative ones. This course teaches how to set goals, stick to them and enjoy the rewards. You'll learn to recognise the signs of unhelpful, unreal thoughts that undermine your confidence. As you recognise them, you'll also learn ways to replace them with thoughts and actions that support you in getting what you really want. This course will teach you to discover your own personal worth, how to use effective body language, how to express disagreement in a positive manner, how to speak with confidence, how to say 'no' without offending and much more. Who is this course for? Self Esteem and Assertiveness Skills is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Self Esteem and Assertiveness Skills is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Self Esteem and Assertiveness Skills Course Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Final Exam Final Exam- Self Esteem and Assertiveness Skills Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In a world rapidly evolving, one's knowledge must too. 'FGM Awareness & Prevention Training: Advocating for Change' is your gateway to understanding, combating, and safeguarding vulnerable individuals from the harmful practices of Female Genital Mutilation (FGM). Dive deep into the annals of history to grasp its prevalence, and familiarise yourself with the policies that stand against it. This course isn't just a beacon of information; it's a clarion call for those who seek to be agents of change, safeguarding the welfare of women and children against FGM. As the modules progress, learners are privy to the vital nuances of the key issues intertwined with FGM, reinforcing the importance of one's role in its prevention. You'll also learn about the mandatory duties, a fulcrum upon which the balance of protection hinges. By the conclusion of this course, you'll be equipped with the know-how and the strategies, empowering you to play an influential role in the crusade against FGM. Learning Outcomes Understand the history, origins, and prevalence of FGM globally. Recognise and interpret the legislation and policies that tackle FGM. Identify the significant challenges and key issues linked to FGM. Grasp the mandatory responsibilities one holds in the realm of FGM prevention. Implement effective strategies for the safeguarding of children and women at risk. Why buy this FGM Awareness & Prevention Training: Advocating for Change? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the FGM Awareness & Prevention Training: Advocating for Change there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this FGM Awareness & Prevention Training: Advocating for Change for? Individuals in child and women protection services. Healthcare practitioners and social care workers. Educators and teachers aiming to broaden their safeguarding knowledge. Activists and advocates focused on women's rights and health. Policy makers and community leaders seeking profound insight into FGM. Prerequisites This FGM Awareness & Prevention Training: Advocating for Change does not require you to have any prior qualifications or experience. You can just enrol and start learning.This FGM Awareness & Prevention Training: Advocating for Change was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path FGM Prevention Specialist: £28,000 - £34,000 Women's Health Advocate: £30,000 - £36,000 Child Protection Officer: £27,000 - £33,000 Community Healthcare Worker: £23,000 - £29,000 Social Care Safeguarding Officer: £29,000 - £35,000 Policy and Legislation Analyst: £31,000 - £37,000 Course Curriculum Module 01: Introduction to FGM Introduction to FGM 00:08:00 Module 02: History and Prevalence History and Prevalence 00:09:00 Module 03: Legislation and Policies Legislation and Policies 00:12:00 Module 04: Key Issues Associated with FGM Key Issues Associated with FGM 00:11:00 Module 05: Mandatory Duties Mandatory Duties 00:11:00 Module 06: Prevent FGM Prevent FGM 00:08:00 Module 07: Safeguarding Children & Women Safeguarding Children & Women 00:10:00
Admin, Secretarial & PA Training
By IOMH - Institute of Mental Health
Overview of Admin, Secretarial & PA Training In today’s busy UK business world, skilled administrative staff are vital to keeping things running smoothly. The Admin, Secretarial & PA Training sector is a growing £2.8 billion industry, with over 1.2 million professionals working across the country. From large companies in London to smaller businesses in Manchester and Birmingham, trained administrative professionals are always needed. This Admin, Secretarial & PA Training course is designed to help motivated individuals become strong and reliable office support staff. Through this course, learners will study useful Admin, Secretarial & PA Training modules that include personal assistance, managing office tasks, and staying organised. You will also build important skills such as proper telephone manners, writing professional emails and letters, and handling daily responsibilities in a clear and efficient way. Topics like time management, clear communication, arranging meetings, and working with Excel and PowerPoint are all part of the training. These skills help learners stand out when applying for jobs. Admin, Secretarial & PA Training is a smart choice for those who want steady work and career growth. With admin roles growing by 15% every year and average pay around £35,000, this training can lead to rewarding job opportunities. Whether helping top managers or running a busy office, learners finish the course with all the important skills needed in today’s workplace. Learning Outcomes By the end of this Admin, Secretarial & PA Training course, learners will be able to: Provide strong personal assistant and administrative support Organise tasks and manage office work smoothly Answer calls and write emails or letters professionally Manage time well and communicate clearly with others Plan and arrange meetings while understanding body language Use Excel and PowerPoint to complete office jobs Who Is This Course For? This Admin, Secretarial & PA Training is ideal for: People changing careers who want to start in admin roles with a solid base in secretarial and office support School leavers or graduates who want to build important office skills like time management, business writing, and Microsoft Office before starting work Current admin workers wanting to learn more about meeting planning, organising work better, and improving communication Those returning to work after a break and needing to refresh their admin knowledge and learn new tools Small business owners who want to handle office work, client communication, and schedules on their own Process of Evaluation After studying the Admin, Secretarial & PA Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Admin, Secretarial & PA Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this Admin, Secretarial & PA Training can lead to the following roles: Personal Assistant – £18,000 to £35,000 per year Administrative Assistant – £16,000 to £28,000 per year Office Manager – £22,000 to £40,000 per year Executive Secretary – £20,000 to £38,000 per year Reception Manager – £18,000 to £30,000 per year
UK Tax Return Simplified Course – Overview Tax doesn’t have to be taxing—especially when you’ve got this course in your corner. The UK Tax Return Simplified Course turns confusion into clarity, guiding you through self-assessment with zero waffle. Whether you’re a freelancer, landlord, side-hustler or just sorting out your own finances, this course helps make sense of forms, figures, and HMRC rules without giving you a headache. We’ve kept it all online and straight to the point. You’ll get smart insights on income reporting, allowable expenses, deadlines, and avoiding common mistakes—without needing to read a dictionary to understand it. Learn what matters, when it matters, and how to avoid those classic “oops” moments. No fluff, no filler, just tax made easy. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Tax System in the UK Module 02: Submit a Self-Assessment Tax Return Module 03: Gathering and Organizing Documents Module 04: Income Tax Module 05: Advanced Income Tax Module 06: Expenses and Deductions Module 07: Capital Gain Tax Module 08: Tax Credits and Reliefs Module 09: Completing the Self-Assessment Tax Return Module 10: Tax Planning and Compliance Learning Outcomes: Understand the UK tax system's intricacies for informed financial decisions. Navigate the self-assessment tax return process with confidence and accuracy. Efficiently gather and organise essential documents for seamless submissions. Master the nuances of income tax and explore advanced income tax principles. Identify eligible expenses and deductions, optimising your tax obligations. Grasp the dynamics of capital gains tax, tax credits, and available reliefs. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming for financial literacy and tax self-sufficiency. Small business owners seeking to navigate tax obligations independently. Aspiring accountants or finance professionals enhancing their expertise. Freelancers and self-employed professionals managing their tax responsibilities. Graduates seeking a solid foundation in the UK tax system. Individuals interested in personal financial planning and wealth optimization. Entrepreneurs wanting to make informed fiscal decisions. Anyone keen on mastering tax planning and compliance strategies. Career path Tax Consultant Financial Analyst Small Business Advisor Freelance Accountant Personal Financial Planner Entrepreneurial Tax Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Unlock emotional freedom with our EFT Certification course, guiding you through modules on understanding EFT, its application to emotions and physical issues, treating children, and even integrating it into business practices. Discover the power of EFT to transform lives and enhance well-being. Learning Outcomes: Gain a comprehensive understanding of the Emotional Freedom Technique (EFT) and its principles. Learn practical techniques to apply EFT effectively to manage emotions and address physical concerns. Develop the skills to tailor EFT practices for children, fostering emotional resilience and well-being. Explore advanced applications of EFT for personal growth, healing, and enhancing quality of life. Acquire knowledge on integrating EFT into professional settings, including business practices and client interactions. Why buy this Emotional Freedom Technique (EFT) Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Emotional Freedom Technique (EFT) Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Emotional Freedom Technique (EFT) Certification course for? Individuals seeking to enhance emotional well-being and resilience. Therapists, counsellors, and healthcare professionals interested in incorporating EFT into their practice. Parents and caregivers wanting to support children's emotional health. Business professionals looking to utilise EFT for personal development and stress management. Anyone intrigued by alternative healing modalities and self-improvement techniques. Prerequisites This Emotional Freedom Technique (EFT) Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path EFT Practitioner: £20,000 - £40,000 Annually Counsellor/Therapist (specialising in EFT): £25,000 - £45,000 Annually Holistic Health Practitioner: £25,000 - £50,000 Annually Child Psychologist (utilising EFT): £30,000 - £55,000 Annually Wellness Coach: £20,000 - £45,000 Annually Business Consultant (integrating EFT): £35,000 - £70,000 Annually Course Curriculum Module 01: What Is EFT (Emotional Freedom Technique)? What Is EFT (Emotional Freedom Technique) 00:13:00 Module 02: EFT and Emotions, The Brain (EFT with the body) EFT and Emotions, The Brain (EFT with the Body) 00:12:00 Module 03: EFT Procedure Emotional Freedom Technique (EFT) Procedures 00:19:00 Module 04: Detailed Instructions of EFT Detailed Instructions of ETF 00:14:00 Module 05: Applying EFT to Physical Issues Applying EFT to Physical Issues 00:16:00 Module 06: Treating Children with EFT Treating Children with EFT 00:14:00 Module 07: EFT That Can Improve/ Heal Life & Tips EFT That Can Improve/ Heal Life & Tips 00:14:00 Module 08: Doing Business with EFT Doing Business with EFT 00:18:00 Assignment Assignment - Emotional Freedom Technique (EFT) Certification 00:00:00
Overview Confidentiality breaches can hamper an organisation's reputation and cause financial and legal issues. Hence, both employers and employees should be educated on the significance of confidentiality and learn how to maintain it. Our Confidentiality in Workplace Training is the perfect training solution. This course aims to provide an overall understanding of confidentiality and its importance in the workplace. Here, you will learn how to acquire better business confidentiality and be able to practice it with your colleagues. The course will also help you avoid any breaches in confidentiality. Finally, the course will educate you on organisational responsibilities and the UK government guidelines regarding confidentiality. If you are ready to enhance your knowledge and understanding, enrol now! Course Preview Learning Outcomes Understand the significance of workplace confidentiality Learn how to improve business confidentiality Develop the ability to maintain confidentiality with colleagues Build the skills required to prevent confidentiality breaches Deepen your knowledge of the organisational responsibilities regarding confidentiality Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Maintaining Confidentiality Business Confidentiality Improvement Preventing Breaches Who Should Take This Confidentiality in the Workplace Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Confidentiality in the Workplace Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Confidentiality in the Workplace Training course will equip you with effective skills and abilities and help you explore career paths such as Corporate Trainer Compliance Officer Human Resources Specialist Data Protection Officer Module 01:Keeping Confidentiality with Colleagues Keeping Confidentiality with Colleagues 00:11:00 Module 02:Making Confidentiality Matter in Business Making Confidentiality Matter in Business 00:12:00 Module 03:Organisational Responsibilities Regarding Confidentiality Organisational Responsibilities Regarding Confidentiality 00:11:00 Module 04:Preventing Breaches of Confidentiality Preventing Breaches of Confidentiality 00:11:00 Module 05:The Importance of Workplace Confidentiality The Importance of Workplace Confidentiality 00:11:00 Module 06:UK Government Guidelines for Confidentiality UK Government Guidelines for Confidentiality 00:12:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique CompTIA IT Fundamentals ITF+ (FCO-U61) Course might help you get there! Expand your expertise with high-quality training - study the CompTIA IT Fundamentals ITF+ (FCO-U61) and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The CompTIA IT Fundamentals ITF+ (FCO-U61) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive CompTIA IT Fundamentals ITF+ (FCO-U61) course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the CompTIA IT Fundamentals ITF+ (FCO-U61) course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the CompTIA IT Fundamentals ITF+ (FCO-U61) course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this CompTIA IT Fundamentals ITF+ (FCO-U61) Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** CompTIA IT Fundamentals ITF+ (FCO-U61) Course Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this CompTIA IT Fundamentals ITF+ (FCO-U61) course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.
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