21434 Education courses in Linlithgow delivered Online

In today's modern world, understanding and addressing anxiety in children and young people, especially during the COVID-19 pandemic, is paramount. This course delves deeply into the causes and manifestations of anxiety disorders, with specific focus on its impact on children and youth. Given the unprecedented challenges posed by the pandemic, learning to support and manage anxiety in this demographic is crucial. Through modules dedicated to the effects of COVID-19 on children and young people, as well as strategies for supporting them during these trying times, participants gain invaluable skills. Additionally, the course explores methods for managing anxiety within families and provides guidance on bereavement during the pandemic. By mastering these techniques, individuals not only enhance their ability to mitigate anxiety in children and youth but also boost their employability, especially in the UK where mental health awareness in educational and social settings is increasingly prioritized. Enroll in this course today to acquire essential knowledge and skills in addressing anxiety in children and young people, and make a meaningful difference in their lives. Key Features: CPD Certified Anxiety in Children and Young People Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Anxiety and It's Causes Module 02: Anxiety Disorders Module 03: Anxiety in Children Module 04: Anxiety in Young People Module 05: Impact of Covid 19 on Children and Women and Young People Module 06: Supporting Children During Covid 19 Module 07: Supporting Young People During Covid 19 Module 08: Managing Anxiety in Families with Children and Youth During the COVID-19 Outbreak Module 09: Treatment of Anxiety Disorder Module 10: Bereavement Guide During COVID 19 Learning Outcomes: Identify causes and triggers of anxiety in children and adolescents. Recognize different types of anxiety disorders affecting young individuals. Understand the specific manifestations of anxiety in children. Explore the impact of COVID-19 on the mental health of children. Implement effective strategies for managing anxiety within families. Provide essential support and guidance to children and young people during COVID-19. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Anxiety in Children and Young People course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anxiety in Children and Young People. Moreover, this course is ideal for: Parents seeking to understand and support their children better. Educators aiming to create a supportive environment for their students. Mental health professionals looking to enhance their understanding and skills. Social workers striving to assist vulnerable children and young people. Anyone concerned about the well-being of children and adolescents. Requirements There are no requirements needed to enrol into this Anxiety in Children and Young People during COVID-19 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Anxiety in Children and Young People during COVID-19 course. Career path After finishing this Anxiety in Children and Young People course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Anxiety in Children and Young People are: Child and Adolescent Psychiatrist - £60K to 90K/year Clinical Psychologist specializing in Child Mental Health - £40K to 70K/yr School Counsellor - £25K to 40K/yr Family Therapist - £30K to 50K/yr Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Embarking on an Astrophotography Training Course is not merely a pursuit of capturing celestial beauty but an essential endeavor in today's modern world. In an era where technological advancements continually reshape our understanding of the cosmos, mastering astrophotography is a gateway to unlocking profound insights into the universe. From introduction to the intricacies of capturing the night sky to image processing techniques, this course equips enthusiasts with the skills to immortalize cosmic marvels. With the surge in interest in space exploration and celestial phenomena, adeptness in astrophotography becomes a valuable asset in both personal pursuits and professional endeavors. In the UK job market, proficiency in astrophotography opens doors to roles in academia, research institutions, and even the burgeoning space tourism sector. Salaries for such positions can range from £25,000 to £60,000 annually, commensurate with experience and expertise. Moreover, the sector's growth trajectory shows no signs of abating, with a projected increase of 15-20% in job opportunities over the next decade. Embracing astrophotography isn't merely about capturing stunning images; it's about embracing a cosmic journey that promises both personal enrichment and professional advancement. Key Features: CPD Certified Astrophotography Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Astrophotography Module 02: Night Sky Fundamentals Module 03: Capturing the Moon and Lunar Landscapes Module 04: Milky Way and Night Sky Panoramas Module 05: Solar Photography and Solar System Objects Module 06: Advanced Techniques and Creative Approaches Module 07: Image Processing and Editing Module 08: Showcasing and Sharing Your Astrophotography Learning Outcomes: Master night sky fundamentals for stunning astrophotography compositions. Capture the intricate details of lunar landscapes with precision and finesse. Create mesmerizing panoramas, featuring the ethereal beauty of the Milky Way. Photograph solar system objects, revealing the wonders of our cosmic neighbors. Develop advanced techniques to push the boundaries of astrophotography creativity. Refine your images through expert processing, ensuring a professional, polished outcome. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Astrophotography Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Astrophotography Training. Moreover, this course is ideal for: Photography enthusiasts seeking celestial inspiration for their portfolios. Amateur astronomers eager to immortalise the night sky's splendour. Artists with a passion for translating cosmic beauty into visual art. Science communicators desiring captivating visuals for educational purposes. Social media influencers keen on sharing awe-inspiring celestial content. Requirements There are no requirements needed to enrol into this Astrophotography Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Astrophotography Training course. Career path After finishing this Astrophotography Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Astrophotography Training are: Astrophotographer - £20K to 35K/year. Photography Instructor - £18K to 30K/year. Astronomy Educator - £25K to 40K/year. Freelance Photo Editor - £15K to 25K/year. Social Media Influencer - £10K to 50K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Cleaning: Cleaning Training Online Our Cleaning Training Course is developed to deliver comprehensive knowledge and skills for anyone looking to excel in the cleaning industry. Our program covers everything from fundamental cleaning techniques to advanced cleaning processes. The Cleaning Training Course will teach you how to use different cleaning equipment, products and chemicals. This Cleaning Training Course will guide you in providing efficient and effective cleaning services. Our professional trainers have years of industry experience and will provide personalized activity. Ensure you have the knowledge and confidence to start your cleaning career or improve your skills. Benefits of the Cleaning Training Course include: Advanced earning potential Improved career opportunities More satisfactory cleaning results Enhanced customer happiness So, enrol in our Cleaning Training Course today and take your cleaning skills to the pro level! Main Course: Level 5 British Cleaning Certificate Free Courses Course 01: Level 2 Fire Safety Course 02: Health and Safety in the Workplace Special Offers of this Cleaning: Cleaning Training Course: This Cleaning: Cleaning Training Course includes a FREE PDF Certificate. Lifetime access to this Cleaning: Cleaning Training Course Instant access to this Cleaning: Cleaning Training Course 24/7 Support Available to this Cleaning: Cleaning Training Course [ Note: Free PDF certificate as soon as completing the Cleaning: Cleaning Training Course] Cleaning: Cleaning Training Online Transform your career with our Level 5 British Cleaning course! This advanced cleaning course dives into the latest cleaning techniques, ensuring you master every aspect of professional cleaning. Gain expertise in advanced cleaning methods and elevate your cleaning skills with our comprehensive cleaning training. Enroll in the Level 5 British Cleaning course today and become a cleaning industry leader! This British Cleaning course consists of detailed 16 modules. Course Curriculum of Cleaning: Cleaning Training Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Cleaning: Cleaning Training course. Who is this course for? Cleaning: Cleaning Training Online This Cleaning: Cleaning Training Course is ideal for anyone looking to start a career in the cleaning sector. This includes the following: - Domestic Cleaner, Cleaning Supervisor, Hotel Cleaner, Office Cleaner, School Cleaner, Hospital Cleaner, Cleaning Business Owner. Requirements Cleaning: Cleaning Training Online To enrol in this Cleaning: Cleaning Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Cleaning: Cleaning Training Course. Be energetic and self-motivated to complete our Cleaning: Cleaning Training Course. Basic computer Skill is required to complete our Cleaning: Cleaning Training Course. If you want to enrol in our Cleaning: Cleaning Training Course, you must be at least 15 years old. Career path Cleaning: Cleaning Training Online This Cleaning: Cleaning Training Course will lead to a variety of career opportunities, some of which are listed below: - Cleaner: £9.00 per hour, Custodian: £12.00 per hour, Housekeeper: £12.00 per hour, Janitor: £10.00 per hour.

In today's fast-paced world, understanding the mental health of children and adolescents is more crucial than ever. Equip yourself with the knowledge and skills to make a significant impact on young lives through our comprehensive course, "Mental Health of Children and Adolescents." Key Features: CPD Certified Developed by Specialist Lifetime Access This course provides a comprehensive understanding of children's and adolescents' mental health. Learners will explore the basics of mental health and child psychology, focusing on how relationships and attachment form in early childhood. The course examines the effects of separation and loss on these bonds, as well as various factors that influence a child's development. Participants will learn about common mental health issues, including autism, ADHD, and dyslexia, and effective strategies for managing these conditions. The course also covers self-harming behaviors, mental health treatments, and medications. Additionally, it looks at how mental health evolves throughout a person's life and examines relevant UK legislation and societal perspectives on mental health. By the end, learners will be equipped with the knowledge to understand, support, and advocate for the mental well-being of young people. Course Curriculum Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Learning Outcomes: Understand fundamental principles of mental health in children and adolescents. Explore core concepts of child psychology and development. Examine attachment and relationship building during childhood. Analyse impacts of separation and loss on attachment. Identify factors influencing developmental trajectories. Recognise and address mental health problems in young individuals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mental Health of Children and Adolescents 3:41:20 1: Module 01: Introduction to Mental Health 14:09 2: Module 02: Child Psychology 21:26 3: Module 03: Attachment and Relationship Building in Childhood 28:33 4: Module 04: Impacts of Separation and Loss on Attachment 16:00 5: Module 05: Factors that Influence Development 18:39 6: Module 06: Mental Health Problems in Young and Adults 10:22 7: Module 07: Other Mental Health Problems in Young and Adults 10:42 8: Module 08: Autism, ADHD and Dyslexia in Young and Adults 20:59 9: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 10: Module 10: The Self Harming Behaviour 13:14 11: Module 11: Mental Health Treatment and Medicine 13:16 12: Module 12: Mental Health over Life Span and Society in the UK 09:49 13: Module 13: Mental Health Related Legislations in the UK 21:29 14: CPD Certificate - Free 01:00 Who is this course for? Aspiring child psychologists and counsellors. Educators seeking mental health insights. Social workers aiding youth development. Healthcare professionals focusing on child and adolescent well-being. Parents and caregivers wanting mental health knowledge. Career path Child Psychologist School Counsellor Youth Worker Educational Psychologist Social Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a transformative journey through the Creative Healing: Art Therapy Techniques Unveiled course. In today's fast-paced world, Art Therapy has emerged as a powerful tool for emotional expression and psychological healing. Learning these techniques not only enriches personal well-being but also equips you with invaluable skills applicable across various professional settings. By mastering Art Therapy, you delve into understanding its profound impact on mental health, utilizing creative processes to unlock hidden emotions and foster self-awareness. This course covers a comprehensive curriculum spanning Psychology, Neuroscience, and practical applications of Art Therapy for diverse groups like children, adults, and families. In the UK, where the demand for mental health services is growing, Art Therapy offers promising career prospects. Trained professionals can find employment in hospitals, schools, and community centers, with salaries averaging around £35,000 annually. The advantages are clear as this sector continues to expand, with job opportunities increasing by 19% annually. By completing this course, you not only gain a skill set in high demand but also contribute meaningfully to improving mental health outcomes in your community and beyond. Whether pursuing a career or enhancing personal growth, Art Therapy opens doors to a fulfilling and impactful future. Key Features: CPD Certified Creative Healing: Art Therapy Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Art Therapy Module 02: Psychology and Neuroscience Module 03: Art Therapy in Practice Module 04: Creative Therapy Module 06: Art Therapy Techniques and Applications Module 07: Using Mindfulness in Art Therapy Module 08: Applications of Drawings in Art Therapy Module 09: Reflective Writing Module 10: Art Therapy for Children Module 11: Art Therapy for Adults Module 12: Art Therapy for Family Module 13: Illness and Art Module 14: The Art Therapist Learning Outcomes: Understand psychological foundations shaping art therapy techniques. Apply creative therapy methods in practical, real-world scenarios effectively. Integrate mindfulness seamlessly into art therapy sessions for enhanced impact. Harness the power of drawings as a therapeutic tool in sessions. Master reflective writing techniques to deepen therapeutic interactions. Tailor art therapy approaches to cater specifically to different age groups. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Creative Healing: Art Therapy Techniques Unveiled course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Creative Healing: Art Therapy Techniques Unveiled. Moreover, this course is ideal for: Aspiring therapists seeking innovative approaches to healing. Psychology enthusiasts intrigued by the intersection of art and mental health. Healthcare professionals desiring alternative therapeutic tools. Educators looking to incorporate creative healing techniques into their practices. Individuals passionate about making a positive impact through artistic expression. Requirements There are no requirements needed to enrol into this Creative Healing: Art Therapy Techniques Unveiled course. We welcome individuals from all backgrounds and levels of experience to enrol into this Creative Healing: Art Therapy Techniques Unveiled course. Career path After finishing this Creative Healing: Art Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Creative Healing: Art Therapy are: Art Therapist - £25K to 35K/year. Clinical Psychologist - £35K to 45K/year. Counsellor - £22K to 32K/year. Special Educational Needs Teacher - £25K to 35K/year. Occupational Therapist - £28K to 38K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you captivated by the beauty and mystery of birds? Do you find yourself mesmerised by the flight of an eagle, the song of a nightingale, or the vibrant plumage of a parrot? If so, our Avian Biology - Bird Classification course is perfect for you! According to Reed a Wildlife Biologist can earn from £28,000 to £35,000 in a year depending on qualification, experience, location and other factors. Join a community of bird lovers and take on an educational adventure like no other. Our Avian Biology - Bird Classification course will open your eyes to the wonders of the avian world and equip you with the knowledge to appreciate and protect these incredible creatures. Key Features: CPD Certified Avian Biology - Bird Classification course Free Certificate Developed by Specialist Lifetime Access Course Curriculum of Avian Biology - Bird Classification course: Module 1: Exploring Ornithology Module 2: Bird Classification Module 3: Avian Diversity: Segment 1 Module 4: Avian Diversity: Segment 2 Module 5: Bird Anatomy and Structures Module 6: Plumage and the Mechanics of Avian Flight Module 7: Avian Behavior and Activity Patterns Module 8: Avian Communication through Vocalization Module 9: Nests and Nest-Building Strategies Module 10: Reproductive Processes: Eggs and Hatching Module 11: Understanding Territory Dynamics and Migration Module 12: Bird Conservation Principles Learning Outcomes: Identify bird species based on classification and distinctive anatomical features. Explain avian biology diversity and recognise different plumage patterns in birds. Analyse avian biology behaviour, including vocalisation, nesting, and reproductive processes. Understand the mechanics of avian flight and its implications on species. Evaluate the importance of territory dynamics and migration for bird survival. Apply bird conservation principles to address ecological challenges in avian habitats. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Avian Biology - Bird Classificationcourse is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Avian Biology - Bird Classification. Moreover, this course is ideal for: Biology enthusiasts seeking comprehensive knowledge of avian species and behaviour. Ecologists and environmentalists interested in avian ecology and conservation. Students pursuing careers in wildlife biology and ornithology research. Birdwatchers aiming to deepen their understanding of bird classification and behaviour. Educators looking to enhance their biology curriculum with avian-focused content Anyone who is interested in learning about Avian Biology - Bird Classification. Requirements There are no requirements needed to enrol into this Avian Biology - Bird Classificationcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Avian Biology - Bird Classification course. Career path After finishing this Avian Biology - Bird Classification course you will have multiple job opportunities waiting for you. Some of the Job sectors of Avian Biology - Bird Classification are: Ornithologist-£25K to £40K/year Wildlife Biologist-£22K to £38K/year Conservation Officer-£20K to £35K/year Environmental Consultant-£24K to £40K/year Research Scientist (Avian Ecology)- £28K to £50K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Minute taking is a vital administrative skill needed in many offices and organisations today. With increasing demands on time, having accurate records of meetings, discussions and action items is more important than ever. This comprehensive course provides foundation knowledge and practical techniques to write effective minutes quickly. Learn to listen actively, identify key points and structure professional minutes that drive action. Whether you're new to minute taking or want to improve existing skills, this course will build absolute confidence and abilities. With over 200,000 administrative roles in the UK today, employers highly value minute taking skills.  Unleash the power of your pen. Master the art of 'Minute Taking' and transform meetings into springboards for success. Enrol today! You will Learn The Following Things: Craft concise and accurate minutes reflecting key decisions and action points. Master pre-meeting preparation, ensuring you're ready to capture every nuance. Dissect the anatomy of a meeting, identifying crucial turning points and pivotal discussions. Document clear, concise, and easily digestible minutes for all attendees. Employ effective note-taking techniques to keep pace with rapid exchanges. Bolster your confidence, transforming from a passive observer to a meticulous chronicler. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Minute Taking. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Minute Taking course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring administrators and executive assistants seeking to elevate their skills. Project managers and team leaders aim to streamline communication and accountability. Anyone who attends or facilitates regular meetings and desires to optimise their effectiveness. Students prepare for careers in fields like law, business, or government, where meticulous record-keeping is essential. Individuals who recognise the value of clear and concise communication in any professional setting. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Minute Taking course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Executive Assistant - £25K to 35K/year. Project Coordinator - £28K to 40K/year. Meeting Facilitator - £30K to 45K/year. Company Secretary - £35K to 50K/year Legal Minute Taker - £40K to 60K/year. Course Curriculum Minute Taking for PA and Admin Assistants Module 01: Introduction to Minute Writing 00:06:00 Module 02: Preparation for Minute Taking 00:05:00 Module 03: The Meeting Structure 00:04:00 Module 04: Minute Meetings, Decisions and Actions 00:03:00 Module 05: Minute Taking Techniques 00:04:00 Module 06: Building Confidence 00:05:00

Visualise stepping into a world filled with the scent of fresh blooms and the opportunity to create beauty every day. This is the magic of floristry. You can turn this compelling vision into reality with our floristry and flower arrangements course. The floristry industry has exciting opportunities to work in retail, event planning, teaching, and more. Our floristry and flower arrangements course provides a comprehensive insight into the intricacies of floral design, from the care and treatment of flowers to creating breathtaking arrangements for various occasions. As you journey through the modules, you will cultivate knowledge, an artistic eye, and a craftsperson's precision. Immerse yourself in the world of floristry and unlock a fulfilling, creative career. This is more than a course; it's your first step towards blossoming in the floristry industry. You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Floristry. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Floristry. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Floristry course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This floristry and flower arrangements course is ideal for individuals with a passion for flowers and a flair for creativity. Whether you're a hobbyist looking to improve your skills, or someone considering a career in the floristry industry, this floristry and flower arrangements course provides a comprehensive overview and practical knowledge. It's also suitable for experts in the event industry who want to add a new skill set or for anyone wishing to learn the art of floristry to create beautiful arrangements for their homes or special events. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Floristry course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Floristry Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Retail Florist - £15K to £25K/year Wedding Florist - £20K to £30K/year Floral Designer - £18K to £28K/year Wholesale Florist Supplier - £20K to £32K/year Course Curriculum Floristry Introduction to Floristry 00:46:00 Services Provided by Florists 00:21:00 Flowers and Plants 01:08:00 Flower Care and Treatment 00:36:00 Choosing Popular Flowers and Fillers 00:45:00 Elements and Principles of Design 00:54:00 How to Make Floral Arrangements 01:04:00 Making Bouquet, Corsage, Fruit Basket & Basket Garden 00:35:00 Wedding Floristry 00:10:00 Making Funeral Flower Arrangements 00:31:00 Beautiful Floral Designs 00:45:00 Getting a Job in the Floristry Industry 00:30:00 Starting Your Own Floristry Business 00:54:00 Bonus Material: Important Images Used in this Course 00:00:00

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00