21274 Education courses in Horsforth delivered Online

Embark on a transformative journey with our course on Substance Abuse, Drug Addiction & Mental Health Intervention. Dive deep into dual diagnosis, the cycle of addiction, and stages of change, enhancing your ability to support individuals battling these critical issues.

Our course will guide you to become a great teacher and teach like a champion.

This comprehensive Certificate in Facilities Management course has been designed to equip you with the essential knowledge and skills needed to become a fully professional facilitator and will provide you with all the practical knowledge and credentials you need to thrive in your career. Through this exclusive Certificate in Facilities Management course, you will gain the knowledge and skills needed to improve company culture, supervise service productivity and functioning, maintain a safe and healthy working environment, and much more. It also provides training in quality project management and step-by-step instructions on how to develop a quality management plan. You will also better understand HR management, lease purchase and vendor management, sustainable facility management, business development, and succession planning. By enrolling in our Certificate in Facilities Management course, you can quickly become skilled in the field and stand above applicants and candidates as you impress your future employer. Learning Outcomes After completing this Certificate in Facilities Management course, the learner will be able to: Understand the basic concepts. Gain a thorough understanding of the qualities and skills of facility personnel. Understand facilities management strategies. Assess the working environment and measure the productivity of workplace services. Gain in-depth knowledge of HR management, lease, purchase & vendor management. Assess and maintain the health and safety standards of service. Gain a solid understanding of Succession Planning. Why Choose Certificate in Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses Included Of This Certificate in Facilities Management bundle Course Course 01: Facilities Management Diploma Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 7 Business Management Course ***Other Benefits of Certificate in Facilities Management Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Facilities Management course ] Course Curriculum of Certificate in Facilities Management Module 01: A Quick Overview of Facilities Management Module 02: The Scope of Facilities Management Module 03: Facilities Management Strategies Module 04: Managing Office WorkSpace Module 05: Operational Management Module 06: Maintenance Management Module 07: Financial Management for Financial Managers Module 08: Ultimate Customer Service Module 09: Human Resource Management Module 10: Project Management and Integration Module 11: Risk Management Module 12: Sustainable Facility Management Module 13: Health and Safety of Employees Module 14: Succession Planning Assessment Method After completing each module of the Certificate in Facilities Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Facilities Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Facilities Management course is perfect for those looking for a formal qualification to advance their careers in any of the following fields: Facilities Managers Facilities Coordinator Facilities Assistant Facilities Administrator Requirements There are no specific requirements for Certificate in Facilities Management course because it does not require any advanced knowledge or skills. Career path Certificate in Facilities Management course will lead you to many different career opportunities; here are few prospects: Tutor: £27,000 - £27,001 per annum Head of Facilities Management: £11.50 per hour Administrator: £10.58 per hour Helpdesk Scheduler: £20,000 - £21,000 per annum CAD Operator: £26.00 - £28.00 per hour Certificates Certificate of completion Digital certificate - Included

Are you tired of feeling overwhelmed by your schedule? Do you find yourself constantly chasing deadlines or struggling to prioritize tasks effectively? It's time to take control of your time and maximize your productivity with our comprehensive Diploma in Time Management (Level 3) course. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this diploma course, learners will gain essential skills for managing their time effectively. They'll learn how to plan wisely, set achievable goals using the SMART criteria, and prioritize tasks to focus on what's most important. Organizational techniques will be covered, including how to organize their workspace for maximum efficiency and strategies for overcoming procrastination. They'll also learn how to delegate tasks efficiently, handle crises effectively, and manage meetings with confidence. Additionally, the course will cover phone etiquette for professional communication and provide alternatives to traditional meetings when necessary. Overall, learners will develop the ability to manage their time efficiently, increase productivity, and navigate various work-related situations with ease. Course Curriculum Module 01: Planning Wisely Module 02: Setting SMART Goals Module 03: Prioritizing Your Time Module 04: Organizing Your Workspace Module 05: Tackling Procrastination Module 06: Delegating Made Easy Module 07: Crisis Management Module 08: Meeting Management Module 09: Phone Etiquette Module 10: Alternatives to Meetings Learning Outcomes: Efficiently plan tasks to maximise productivity and minimise time wastage. Establish SMART goals for effective time management and goal achievement. Prioritise tasks based on urgency and importance for optimal efficiency. Organise workspace to enhance productivity and reduce clutter-induced distractions. Overcome procrastination through effective strategies and time management techniques. Master delegation techniques to streamline workload and improve time management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Time Management (Level 3) 52:20 1: Module 01: Planning Wisely 06:32 2: Module 02: Setting SMART Goals 07:04 3: Module 03: Prioritizing Your Time 04:57 4: Module 04: Organizing Your Workspace 05:27 5: Module 05: Tackling Procrastination 05:13 6: Module 06: Delegating Made Easy 06:32 7: Module 07: Crisis Management 03:48 8: Module 08: Meeting Management 04:23 9: Module 09: Phone Etiquette 03:42 10: Module 10: Alternatives to Meetings 03:42 11: CPD Certificate - Free 01:00 Who is this course for? Professionals seeking to enhance time management skills for career advancement. Students looking to improve study habits and time management techniques. Entrepreneurs aiming to maximise productivity and efficiency in business operations. Individuals wanting to strike a better work-life balance through effective time management. Anyone interested in honing time management skills for personal development. Career path Time Management Consultant Executive Assistant Project Coordinator Office Manager Personal Assistant Administrative Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

With Construction projects expanding rapidly, particularly in the UK, where demand has surged by 15%, the need for skilled professionals in this field is paramount. This diploma equips learners with comprehensive knowledge of Construction regulations, project management essentials, efficient process management, and effective procurement strategies. By mastering these skills, individuals can seize abundant job opportunities in the UK, with an average annual salary ranging from £35,000 to £45,000, depending on expertise and experience levels. Moreover, the advantages of undertaking this course extend beyond job prospects. Graduates gain a competitive edge in the industry, enhance their earning potential, and contribute significantly to the growth and success of Construction projects. Ultimately, the Diploma in Construction Industry Scheme (CIS) Course stands as an indispensable investment for those aiming to excel in the thriving Construction sector, offering a pathway to a rewarding and lucrative career. Key Features This Diploma in Construction Industry Scheme (CIS): This Diploma in Construction Industry Course isCPD Certified Free Certificate from Reed CIQ Approved Diploma in Construction Industry Course. Developed by Specialist Lifetime Access Course Curriculum Diploma in Construction Industry Scheme (CIS): Module 01: Understanding the Construction Industry Scheme (CIS) Module 02: Scope and Inclusions of the Scheme Module 03: Contractor Responsibilities and Scheme Registration Module 04: Verification Procedures in CIS Module 05: Completing CIS Returns Module 06: Proper Record Keeping and Management of CIS Certificates Module 07: Penalties Associated with CIS Module 08: Additional Insights and Information in CIS Learning Outcomes: After completing this Construction Industry Scheme Course, you will be able to: Gain insight into the Construction Industry Scheme (CIS) principles and regulations. Identify the scope and components encompassed within the CIS framework. Understand contractor obligations and adeptly navigate the scheme registration process. Execute verification procedures effectively within the Construction Industry Scheme context. Demonstrate proficiency in completing CIS returns accurately and in a timely manner. Establish adept record-keeping practices and efficiently manage CIS certificates in compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Construction Industry Scheme (CIS) 2:09:18 1: Module 01: Understanding the Construction Industry Scheme (CIS) 14:35 2: Module 02: Scope and Inclusions of the Scheme 21:38 3: Module 03: Contractor Responsibilities and Scheme Registration 11:41 4: Module 04: Verification Procedures in CIS 17:12 5: Module 05: Completing CIS Returns 09:29 6: Module 06: Proper Record Keeping and Management of CIS Certificates 13:19 7: Module 07: Penalties Associated with CIS 11:10 8: Module 08: Additional Insights and Information in CIS 29:14 9: CPD Certificate - Free 01:00 Who is this course for? This Construction Industry Scheme (CIS) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Construction Industry Scheme (CIS). Moreover, this course is ideal for: Individuals aspiring to work in the construction and building industry. Professionals seeking comprehensive knowledge of the Construction Industry Scheme (CIS). Those involved in contracting, compliance, and financial roles within construction. Anyone desiring a thorough understanding of CIS for regulatory compliance. Individuals working or intending to work in roles requiring CIS awareness. Requirements There are no requirements needed to enrol into this Construction Industry Scheme (CIS)course. We welcome individuals from all backgrounds and levels of experience to enrol into this Construction Industry Scheme (CIS) course. Career path After finishing this Construction Industry Scheme (CIS) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Construction Industry Scheme (CIS) are: Construction Industry Scheme Coordinator CIS Compliance Officer Construction Project Administrator Contractor Liaison Specialist CIS Records Manager Construction Scheme Consultant Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Dive into the world of video editing with our Shotcut Video Editing Tutorial. Whether you’re a beginner or looking to enhance your skills, this course offers a comprehensive guide from basic editing to advanced techniques like keyframes and background removal. Start creating professional-quality videos today!

This course will fully prepare you for virtually any Excel-related career path

Discover how to conquer your assignment deadlines with ease. Packed with valuable tips and strategies, this article explores the importance of effective deadline management for busy students. Learn how to prioritise tasks, plan your schedule wisely, and utilise assignment help services to achieve academic success.

As technology continues to develop and increasingly interact with our daily lives, so must our sales techniques to ensure we're leveraging advances in how people do business to our advantage. It is essential for all salespeople to understand how to navigate the various tools at our disposal and grow their skills and confidence to put them into action in order to build a solid business pipeline. We have developed this programme to be practical, fun and interactive, whilst ensuring that participants will learn how to utilise new technology to their advantage, self-generate new business leads and opportunities, gain additional business and referrals from existing contacts, and save time and effort using proven business development skills. This course will help participants: Understand the 'organized persistence' model of sales prospecting Develop skills in using video, online and social media to generate interest Understand how to write effective sales and outreach emails and using online tools Develop techniques for effectively managing telephone appointments Learn ways to use LinkedIn for connecting with customers and prospects Develop networking skills and learn how to source and develop referrals and professional introductions 1 Key principles of smart sales prospecting Set your sales prospecting goals and objectives Elevator pitch, core messages and your value proposition Targeting and segmenting your market 'Organised persistence' using your CRM effectively 2 Setting appointments by telephone - planning and preparation Why calling still works and the best times to call Creating a call prompt sheet: Opening a call and taking control Giving a reason to meet Key questions to ask Overcoming the cold calling blues 3 Setting appointments by telephone - advanced skills Giving a reason to meet and 'selling the appointment' Key questions to ask that will create interest and motivation to meet Voice tone, power words, phrasing, pausing, responding Getting past gatekeepers and getting through 4 Using LinkedIn for research and follow-up Why LinkedIn matters and how to use it Finding new contacts, connecting and Inmailing Short-cuts and advanced skills 5 Email strategies that work Using AIDA and other templates for sales emails Using personalized video emails to create interest Vertical targeting emails, with examples Building awareness with an email chain

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations