The magic of shaping young minds is an unparalleled experience. As those initial years lay the foundation for a lifetime, the role of an EYFS teacher becomes even more vital. EYFS teachers play a vital role in the development of children from birth to five years old. They create a safe and nurturing environment where children can learn and grow at their own pace. EYFS teachers also work closely with parents and carers to ensure that all children have the best possible start in life. In the UK, this EYFS Teaching profession isn't just about passion but prosperity too. The demand for proficient EYFS educators has risen by 20% recently, and with a salary bracket ranging from £22,000 to £36,000, the rewards are tangible.Our EYFS Teaching Diploma is meticulously crafted to help you navigate the intricacies of early childhood education. Covering modules from the introduction to EYFS to its 2021 framework, this course is indispensable for building a successful teaching career. Join us, and together, let's mould the leaders of tomorrow. Embark on an inspiring journey into the heart of EYFS Teaching with our course. This transformative course is your gateway to making a profound difference in early childhood education. Grasp the magic and depth of the Early Years Foundation Stage (EYFS) framework, with a laser-focused emphasis on the art and science of EYFS Teaching. Beyond mere knowledge, this diploma ignites a passion, calling forth educators who not only want to understand but also to innovate, inspire, and lead in the domain of EYFS Teaching. Let every module be a stepping stone, elevating you to the pinnacle of excellence in EYFS Teaching. Why would you choose the EYFS Teaching course from Compliance Central: Lifetime access to EYFS Teaching course materials Full tutor support is available from Monday to Friday with the EYFS Teaching course Learn EYFS Teaching skills at your own pace from the comfort of your home Gain a complete understanding of EYFS Teaching course Accessible, informative EYFS Teaching learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the EYFS Teaching Study EYFS Teaching in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your EYFS Teaching Course EYFS Teaching Diploma Course Learning Outcomes: Understand the core principles of EYFS teaching Recognize the significance of early developmental stages. Master effective EYFS teaching methods. Navigate the role of an EYFS teacher adeptly. Advocate for children with special education needs. Comprehend EYFS welfare and registration protocols. Grasp the EYFS 2021 framework thoroughly. Master the foundational principles and methodologies of EYFS Teaching. Curriculum Breakdown of the EYFS Teaching Course Module 01: Introduction to EYFS teaching Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The EYFS Teaching course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in EYFS Teaching. It is also great for professionals who are already working in EYFS Teaching and want to get promoted at work. Requirements To enrol in this EYFS Teaching course, all you need is a basic understanding of the English Language and an internet connection. Career path The EYFS Teaching course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to EYFS Teaching. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each
Get ready for an exceptional online learning experience with the Business Studies, Stakeholder Management, CRM & People Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Stakeholder Management & CRM package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Stakeholder Management & CRM package has something for everyone. As part of the Stakeholder Management & CRM , you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Business Studies, Stakeholder Management, CRM & People Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Business Studies, Stakeholder Management, CRM & People Management CPD-accredited courses: Course 01: Business Studies Course 02: Stakeholder Management Course 03: Customer Relationship Management Course 04: Forecasting in a Time of Uncertainty Course 05: PR : Public Relation Course 06: Maximise Your Personal Productivity: Negotiation Skills Course Course 07: Contract Management Course Course 08: Commercial Management Course 09: Developing Effective Stakeholder Relationships for Leaders Course 10: International Business Principles Course 11: Business Development Fundamentals: Lean Strategies for Business Course 12: Communication Masterclass Building Strong Relationships Course 13: Organisation & People Management Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Business Studies, Stakeholder Management, CRM & People Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Stakeholder Management & CRM bundle After successfully completing the Stakeholder Management & CRM bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Stakeholder Management & CRM bundle The online test with immediate results You can study and complete the Stakeholder Management & CRM bundle at your own pace. Study for the Stakeholder Management & CRM bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Business Studies, Stakeholder Management, CRM & People Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Stakeholder Management & CRM bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Business Studies, Stakeholder Management, CRM & People Management, a rich anthology of 30 diverse courses. Our experts handpick each course in the Stakeholder Management & CRM bundle to ensure a wide spectrum of learning opportunities. This Stakeholder Management & CRM bundle will take you on a unique and enriching educational journey. The Business Studies, Stakeholder Management, CRM & People Management bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Stakeholder Management & CRM bundle offers you the flexibility and convenience to learn at your own pace. Make the Stakeholder Management & CRM package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Studies, Stakeholder Management, CRM & People Management bundle is perfect for: Business Management Enthusiasts: Ideal for individuals passionate about understanding the core aspects of business operations and management strategies. Aspiring Managers: Suited for those looking to step into managerial roles and require a foundational understanding of business dynamics and team leadership. Entrepreneurs: Beneficial for entrepreneurs who need to grasp the principles of stakeholder management and customer relationship management to effectively run their ventures. Human Resources Professionals: Useful for HR personnel aiming to enhance their skills in people management and understand the interplay between employee satisfaction and business success. Career Changers: Tailored for individuals seeking to transition into a business-focused career, providing them with the necessary knowledge to make an informed shift. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Business Studies, Stakeholder Management, CRM & People Management course completion, you can expect to: Entry-Level Management Positions Human Resources Coordinator Customer Relations Manager Stakeholder Relations Officer Team Leader Business Development Manager Entrepreneurial Ventures Non-Profit Management Consultancy Roles Senior Management Roles Certificates CPD Certificates Digital certificate - Included
Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
This Special Educational Needs Coordinator Level 3 is designed for those interested in or who are currently in a SENCO role in the early years setting. This Special Educational Needs Coordinator Level 3 qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this Special Educational Needs Coordinator Level 3, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose SENCO Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO Bundle Course*** Course 01: Special Educational Needs Coordinator Level 3 Course 02: Child Protection and Risk Assessment Course 03: Level 2 Certificate in Behaviour that Challenges in Children ***Other Benefits of SENCO Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Child Protection and Risk Assessment Course Curriculum Module 01: Introduction to Child Protection Module 02: Laws & Guidance Module 03: Understanding Child Abuse Module 04: Understanding Risk & Risk Assessment Module 05: Responding to Disclosure Module 06: What Should You Do Next to Referral Module 07: Record Keeping ------------------------- ***Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Assessment Method After completing each module of the Special Educational Needs Coordinator Level 3, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Special Educational Needs Coordinator Level 3, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Special Educational Needs Coordinator Level 3 is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. This course is also suitable for childminders. Requirements There are no specific requirements for this Special Educational Needs Coordinator Level 3 because it does not require any advanced knowledge or skills. Students who intend to enrol in this Special Educational Needs Coordinator Level 3 must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Special Educational Needs Coordinator Level 3 is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Overview Heritage holds the story of our past and bears witness to the evolution of time. Thus, we must protect our heritage at any cost. Learn how to save and manage the relics of history with our Cultural Heritage Management Course. This course is divided into easy-to-follow modules, with each module packed with valuable information. In this course, you will learn about the concepts and types of cultural heritage management. The course will educate you on the legal framework for heritage protection and the process of conservation and prevention. Along with that the course will cover lessons on community engagement and heritage tourism as well. Course Preview Learning Outcomes Understand the definition and types of cultural heritage management Familiarise yourself with the legal framework for heritage protection Learn about the conservation and prevention methods Enhance your knowledge of community engagement Heritage tourism and interpretation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Heritage Management Heritage Conservation Community Engagement Who Should Take This Cultural Heritage Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Cultural Heritage Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Cultural Heritage Management Course will equip you with effective skills and abilities and help you explore career paths such as Conservation Specialist Cultural Heritage Manager Heritage Educator Policy Advisor or Consultant Module 01: Introduction to Cultural Heritage Management Introduction to Cultural Heritage Management 00:17:00 Module 02: Understanding Heritage Value Understanding Heritage Value 00:18:00 Module 03: Legal Framework for Heritage Protection Legal Framework for Heritage Protection 00:16:00 Module 04: Conservation and Preservation Methods Conservation and Preservation Methods 00:19:00 Module 05: Community Engagement and Education Community Engagement and Education 00:19:00 Module 06: Heritage Tourism and Interpretation Heritage Tourism and Interpretation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Getting Started The primary objective of the Level 7 Diploma in Health and Social Care is to impart learners with a comprehensive understanding of management principles applicable to the health and social care sector. Learners will cultivate practical management skills for a career in this field by engaging with various specialised units. These units encompass researching and executing enhancements for their employer and the broader sector. Key Benefits This qualification prepares learners to Understand leadership theories employed in health and social care environments. Understand principles of performance management within the health and social care sector. Recognise the significance of financial information in the management of healthcare social care institutions. Considering environmental analysis, understand the formulation of strategic and business plans for healthcare organisations. Understand strategies for attaining quality in healthcare and social care services. Understand research methodologies applicable in healthcare and social care contexts. Key Highlights This course module prepares learners for higher-level Health and Social Care management positions through personal and professional development. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 7 Diploma in Health and Social Care can open many career pathways including, but not limited to: Senior support workers with an estimated average salary of £22,850 per annum Assistant/deputy management with an estimated average salary of £33,185 per annum Service managers with an estimated average salary of £51,867 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Entry to the qualification will be through a centre interview Learners should be aged 19 years and over. Learners must have sufficient command of the English Language (IELTS 6 or equivalent) Progression QUALIFI Level 8 in Strategic Management and Leadership University to complete a Master's degree Employment in an associated profession Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Social Care Leadership Reference No : A/650/4192 Credit : 20 || TQT : 200 This unit aims to offer learners a comprehensive grasp of leadership theories and styles, enabling them to critically assess the leadership role and choose and implement suitable leadership approaches. UNIT2- Managing People in Health and Social Care Reference No : D/650/4193 Credit : 20 || TQT : 200 The objective of this unit is to empower the learner with the capability to comprehend the procedures associated with recruiting, managing, and nurturing individuals within the health and social care workplace. UNIT3- Managing Finance in the Health and Social Care Sector Reference No : F/650/4194 Credit : 20 || TQT : 200 This unit addresses the essential knowledge and comprehension required for making financially informed decisions within health and social care organisations. Studying this unit while considering the local, national, and international legal frameworks and adhering to best practices related to finance is crucial. UNIT4- Health and Social Care Strategies and Policies Reference No : H/650/4195 Credit : 20 || TQT : 200 This unit aims to delve into global health and social care policies and examine current political, social, and cultural factors influencing healthcare policy and strategy in both national and international contexts. UNIT5- Leading Change in Health and Social Care Reference No : J/650/4196 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of people management within organisations, encompassing aspects such as recruitment, HR processes, performance management, rewards and recognition, and training and development. UNIT6- Research Methods for Healthcare Professionals Reference No : K/650/4197 Credit : 20 || TQT : 200 This unit aims to cultivate learners' research skills, encompassing diverse research approaches, formulating research proposals, strategically planning research endeavours, data analysis and interpretation, and understanding the link between research and evidence-based practice. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.