1317 Editor courses in Whickham delivered Online

Duration 4 Days 24 CPD hours This course is intended for Account and project managers Contact Center Enterprise (CCE) administrators Deployment engineers Technical sales Overview After taking this course, you should be able to: Navigate CCE configuration and scripting tools Configure a dialed number, call type, and media routing domain Build a basic Cisco Intelligent Contact Management (ICM) script Configure agents and skill groups Configure basic Interactive Voice Response (IVR) functionality Implement attributes and precision queues Configure Ring-No-Answer (RONA) using CCE configuration tools Configure and populate an agent team and primary supervisor Improve agent efficiency through finesse enhancements Build and test a basic Voice XML (VXML) application Implement roles, departments, and business hours Run Cisco Unified Intelligence Center (CUIC) reports using the Reporting tool The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco© Unified Contact Center Enterprise (UCCE) solution including intelligent contact routing, call treatment, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management over an IP infrastructure. You receive hands-on practice using administrative tools to perform routine adds, moves, and changes in an inbound contact center environment. Cisco Unified Contact Center Review Contact Center Basics Components and Architecture Deploying Basic Call Settings Associate Basic Call Settings Explore Media Routing Domains Building a Basic Cisco Unified Contact Center Enterprise Script Introduce Script Editor Use Script Editor Nodes Configuring Basic Agent Functionality Introduce Agent Functionality Configure Agent Desk Settings Configuring Basic Call Treatment and Queuing Explore Media Server and Files Introduce Microapps Implementing Precision Routing Introduce Precision Routing Basics Examine the Migration Path Configuring RONA Support Introduce RONA Functionality Identify RONA Timeout Considerations Configuring Agent Teams and Supervisors Configuring Teams and Supervisors Explore Agent Roles Administering the Cisco Finesse Desktop Administering Cisco Finesse Desktop Introduce Cisco Finesse Administration Implementing Voice XML Applications Introduce VXML Build a Basic Call Studio Project Configuring Roles, Departments, and Business Hours Examine Post-Call Survey Functionality Configure Post-Call Survey Running Unified CC Enterprise Reports with Unified Intelligence Center (IC) Configure Unified CC Enterprise Administrators Configure Departments

Overview This comprehensive course on CSS Coding will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CSS Coding comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CSS Coding. It is available to all students, of all academic backgrounds. Requirements Our CSS Coding is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 67 lectures • 06:25:00 total length •Getting Started: 00:02:00 •Course Curriculum: 00:04:00 •How to Get Course requirements: 00:02:00 •Getting Started on Windows, Linux or Mac: 00:02:00 •How to ask a Great Questions: 00:01:00 •FAQ's: 00:01:00 •Introduction CSS: 00:06:00 •Choosing Code Editor: 00:03:00 •Installing Code Editor (Sublime Text): 00:04:00 •CSS Syntax: 00:05:00 •Creating a first page with CSS Style: 00:13:00 •Summary: 00:02:00 •Introduction: 00:03:00 •Inline CSS: 00:06:00 •Internal CSS: 00:05:00 •External CSS: 00:10:00 •CSS Classes: 00:09:00 •CSS IDs: 00:06:00 •Colors: 00:08:00 •Backgrounds: 00:04:00 •Floating: 00:09:00 •Positioning: 00:06:00 •Margins: 00:07:00 •Padding: 00:04:00 •Borders: 00:03:00 •Summary: 00:02:00 •Introduction: 00:02:00 •Styling Text: 00:07:00 •Aligning Text: 00:04:00 •Styling Links: 00:10:00 •Font Family: 00:07:00 •Font Styles: 00:03:00 •Applying Google Fonts: 00:07:00 •Box Model: 00:09:00 •Icons: 00:09:00 •Tables: 00:16:00 •Navigation-Menu: 00:11:00 •Dropdowns: 00:15:00 •Summary: 00:02:00 •Introduction: 00:02:00 •Advanced Selectors: 00:05:00 •Forms: 00:17:00 •Website Layout: 00:21:00 •Rounded Corners: 00:08:00 •Color Keywords: 00:06:00 •Animations: 00:08:00 •Pseudo Classes: 00:03:00 •Gradients: 00:03:00 •Shadows: 00:03:00 •Calculations: 00:05:00 •Creating Responsive Page: 00:06:00 •Summary: 00:02:00 •Introduction: 00:01:00 •Button Styles: 00:06:00 •Pagination: 00:07:00 •Multiple Columns: 00:06:00 •Image Reflection: 00:03:00 •UI - UX Design: 00:09:00 •Social Media Icons: 00:08:00 •External CSS Style adding: 00:06:00 •Coding Exercise: 00:01:00 •Solution for Coding Exercise: 00:03:00 •Summary: 00:02:00 •Section Introduction: 00:01:00 •CSS Project Getting: 00:05:00 •CSS Project Overview: 00:08:00 •Summary: 00:01:00

Embark on a digital odyssey with 'Learn Fundamentals of WordPress,' a course designed to turn the curious and creative into skilled website builders. Picture yourself weaving through the intricate web of WordPress, the platform that powers a significant portion of the internet. Your journey begins with a thorough introduction to WordPress, both in theory and practice. This initial section demystifies WordPress, differentiating between WordPress.org and WordPress.com, ensuring you start with a clear understanding of the platform's capabilities and variations. You'll also learn what to know before diving into WordPress, setting a solid foundation for your website creation adventure. As you advance to the next section, your skills will deepen with hands-on experience in using both WordPress.org and WordPress.com. Here, you will navigate the WordPress dashboard, an essential hub of your website's backend, and discover the Gutenberg editor's revolutionary approach to content creation. Whether you aim to craft personal blogs, business websites, or creative portfolios, this course equips you with the knowledge to customize your WordPress site to your vision and needs. By the end of this course, you will not only comprehend WordPress's fundamentals but also apply them confidently to bring your digital ideas to life. Learning Outcomes Gain a thorough understanding of WordPress, including its different versions. Navigate and utilize the WordPress dashboard effectively. Master the Gutenberg WordPress editor for content creation. Customize a WordPress website to suit specific needs and preferences. Apply practical skills for building and managing WordPress sites. Why choose this Learn Fundamentals of WordPress course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn Fundamentals of WordPress course for? Beginners eager to learn website creation. Bloggers looking to establish or enhance their online presence. Small business owners seeking to create or improve their websites. Aspiring web designers and developers. Digital marketers aiming to expand their toolkit. Career path WordPress Developer - £25,000 to £40,000 Web Designer - £23,000 to £35,000 Content Manager - £24,000 to £37,000 SEO Specialist - £22,000 to £33,000 Digital Marketer - £26,000 to £39,000 Freelance Blogger/Writer - Variable Prerequisites This Learn Fundamentals of WordPress does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn Fundamentals of WordPress was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction: WordPress in Theory Course Overview 00:03:00 Course Plan 00:04:00 What is WordPress? 00:02:00 WordPress.org Vs WordPress.com 00:01:00 What to Know before Using WordPress 00:03:00 How to Use Wodpress.com & WordPress.org 00:03:00 Section 02: Getting Started with WordPress How to Use WordPress.org 00:12:00 How to Use WordPress.com 00:07:00 WordPress Dashboard Overview 00:15:00 Gutenberg WordPress Editor 00:17:00 Customize Your WordPress Website 00:27:00 Assignment Assignment - Learn Fundamentals of WordPress 00:00:00

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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Create Videos, Motion Graphics and Animation Using Canva will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Create Videos, Motion Graphics and Animation Using Canva will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Create Videos, Motion Graphics and Animation Using Canva and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Create Videos, Motion Graphics and Animation Using Canva is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Create Videos, Motion Graphics and Animation Using Canva. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Create Videos, Motion Graphics and Animation Using Canva will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Create Videos, Motion Graphics and Animation Using Canva How to Make Videos on Canva Intro 00:04:00 2023 Additional Updates Canva Video Editor Tutorial for Beginners 2023 00:20:00 17 Canva Video Hacks for Faster Professional Videos 00:23:00 Create Instagram Reels on Canva (Part 1) 00:12:00 Create Instagram Reels on Canva (Part 2) 00:14:00 Start Using the Canva Video Editor How to Use Canva Video Editor (Basic) 00:34:00 How to Add Soundtrack and Audios 00:08:00 How to Make Videos in Canva (Intermediate) 00:39:00 How to Make (Advanced) Videos in Canva 00:30:00 How to Compress Your Videos without Losing Quality (Mobile App) 00:05:00 How to Split Videos on Canva 00:04:00 Final Tasks Video 1 Simple Start 00:01:00 Video 2 Intermediate 00:01:00 Video 3 Advanced 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Looking to produce visually stunning work for film, TV, video, and web? Learn how to create incredible motion graphics and visual effects with Adobe After Effects. The Complete Adobe After Effects CC Diploma course is used in the post-production process of film making and television production. It is a digital visual effect, motion graphics, and compositing application, designed to help you to improve your videos with professional motion graphics and helps you to create excellent film, TV, video, and web content.  So, if you are looking to devote yourself to motion graphics software and become a pro user of Adobe After Effects, enrol yourself now. Throughout the Complete Adobe After Effects CC Diploma course, you will be introduced to the various tools and techniques that you need to know for using the software. You will learn how to create a circle, apply animation effects, use graph editor, add backgrounds, work with colours, background audio, and much more.  You will be equipped with all the knowledge of professional level video editing. This will enable you to produce video content that will help you earn money. Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field and you can show off your certificate in your LinkedIn profile and in your resume to impress employers and boost your career. Our Complete Adobe After Effects CC Diploma is packed with 81 modules and takes 9 hours, 59 minutes to study.  You will be able to study this course at your own pace, from anywhere and at any time. So enter this course and start exploring Adobe After Effects.

Description: The diploma in newspaper journalism course is specially designed for the people who have both creative minds and writing. This course is will guide and teach you about different types of newspaper writing. You will also be taught about the different researchers a journalist makes before reporting any story weather you are writings for national, regional and local press. You will also be introduced to different subjects that you will have to cover like political issues, sports, business, and culture. Who is the course for? For the individuals who are will to enter the field of newspaper journalism and take it as a serious profession creative writers. For those who are willing to enhance their current skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Reporter Newspaper editor Political communicator Magazine journalist Broadcast journalist. Updated Version-Diploma in Newspaper Journalism Introduction and Principles of Journalism 00:18:00 History and Development of Journalism 00:20:00 Interviewing 00:35:00 News Writing, Production and Reporting 00:20:00 Media Regulatory Bodies 00:31:00 Writing Skills for Journalists 00:41:00 Journalism law 00:35:00 Defamation 00:20:00 Journalism Ethics 00:17:00 Health and Safety for Journalists 00:38:00 Niche Journalism 00:24:00 Tips on Writing a Good Feature Story 00:32:00 Newspaper Journalism 00:30:00 Becoming a Journalist 00:29:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Diploma in Newspaper Journalism Newspaper Journalism What is news? 01:00:00 What is a journalist? 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Writing the news story - clear writing 00:30:00 Quotes 01:00:00 Attribution 00:30:00 Newspaper Reporting What Is A Newspaper Reporter? 01:00:00 What Education Do I Need? 00:30:00 How To Start Newspaper Writing 01:00:00 The Rules Of Newspaper Reporting 02:00:00 Compiling Clippings 01:00:00 Learning About Style 01:00:00 What Is A Copy Editor? 01:00:00 Additional Fields Of Study 01:00:00 Online Reporting - What You Need To Know 01:00:00 Your Path To Success As A Newspaper Reporter 01:00:00 Additional Supporting Material Newspaper Journalism 00:00:00 Mock Exam Mock Exam- Diploma in Newspaper Journalism 00:20:00 Final Exam Final Exam- Diploma in Newspaper Journalism 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00