3445 EDI courses delivered Online

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🚀 Unleash the Power of C++ with our Exclusive Advanced Master Classes! 🚀 Ready to elevate your C++ skills to the next level? Dive deep into the world of Object-Oriented Programming (OOP) and Templates with our cutting-edge online course: 'Learn C++ Advanced: Master Classes on OOPs and Templates.'   🔥 What You'll Gain: ✅ Mastery of OOP Concepts: Go beyond the basics and discover advanced OOP principles that will make your code more robust, scalable, and maintainable. ✅ Template Magic: Unlock the true potential of C++ templates and learn how to leverage them for generic programming, creating flexible and efficient code. ✅ Real-world Applications: Gain practical insights by working on hands-on projects and real-world case studies, applying your newfound knowledge to solve complex problems. ✅ Expert Guidance: Learn from industry experts with years of experience in C++ development. Our instructors are dedicated to helping you grasp even the most challenging concepts. ✅ Comprehensive Curriculum: Cover a wide range of advanced C++ topics, from smart pointers and inheritance to template metaprogramming and design patterns. ✅ Lifetime Access: Get access to course materials, updates, and a vibrant community for a lifetime. Stay current with the latest C++ trends and technologies. ✅ Certification of Completion: Showcase your expertise with a prestigious certificate upon successfully completing the course. Stand out to employers and peers alike.   💡 Who Is This Course For? Whether you're a seasoned C++ developer looking to enhance your skills or a passionate learner eager to delve into advanced programming concepts, this course is tailored for you. It's the perfect stepping stone for those aiming to become elite C++ developers.   🌐 Why Choose Our Course? 🚀 Engaging Content: Our modules are designed for maximum engagement, combining video lectures, coding exercises, quizzes, and real-world projects.   🤝 Community Support: Join a thriving community of learners and interact with instructors and peers. Exchange ideas, seek help, and collaborate on projects.   🌟 Proven Results: Our students have reported increased confidence and success in their professional endeavors after completing our courses. Don't miss the opportunity to become a C++ master! Enroll now and unlock the full potential of your programming journey. Course Curriculum Module- 1 Introduction 00:00 Course Curriculum 00:00 Getting started on windows, mac or Linux 00:00 How to ask great questions 00:00 FAQ's 00:00 Get and Installing Visual Studio Editor 00:00 Creating First Project 00:00 C++ Hello World Program 00:00 Compile and Run a CPP Program 00:00 Module- 2 Introduction 00:00 What are oops 00:00 Data structures 00:00 What are access modifiers 00:00 Module- 3 Introduction 00:00 Creating a class 00:00 Creating an objects 00:00 Class methods 00:00 Adding parameters 00:00 Constructors 00:00 Constructor with parameters 00:00 Default constructor 00:00 The destructor 00:00 Get and set methods 00:00 Access modifiers 00:00 Static members 00:00 Module- 4 Introduction 00:00 Constant objects and functions 00:00 Pointers to class and object 00:00 Array of objects 00:00 Module- 5 Introduction 00:00 Overloading the equality operator 00:00 Overloading the stream insertion operator 00:00 Overloading the stream insertion operator 00:00 Overloading the binary arithmetic operators 00:00 Overloading the assignment operators 00:00 Overloading the unary operators 00:00 Overloading the subscript operator 00:00 Inline functions 00:00 Module- 6 Introduction 00:00 Inheritance 00:00 Protected members 00:00 Constructors and Inheritance 00:00 Destructors and Inheritance 00:00 Overriding methods 00:00 Polymorphism 00:00 Abstract classes 00:00 Final classes and methods 00:00 Deep inheritance and methods 00:00 Multiple Inheritance 00:00 Module- 7 Multiple Inheritance 00:00 What are exceptions 00:00 Throwing an exception 00:00 Catching an exception 00:00 Catching multiple exceptions 00:00 Create custom exceptions 00:00 Module- 8 Introduction 00:00 Creating a function template 00:00 Function template arguments 00:00 Overloading a function template 00:00 Creating a class template 00:00 Templates with multiple parameters 00:00

🚀 Unlock the Power of Web Design with Fundamentals of CSS Course Are you ready to take your web design skills to new heights? Dive into the world of cascading style sheets (CSS) with our comprehensive course, Fundamentals of CSS. Whether you're a budding web developer, a seasoned programmer looking to enhance your skill set, or a creative individual eager to unleash your design potential, this course is your gateway to success in the digital realm.   Why CSS Matters: CSS is the backbone of modern web design, allowing developers and designers to control the layout, presentation, and overall aesthetics of websites. With CSS, you can transform static web pages into dynamic, visually stunning experiences that captivate and engage users. By mastering CSS fundamentals, you'll gain the ability to create responsive designs, implement animations, and optimize user interfaces for maximum impact.   What You'll Learn: In our Fundamentals of CSS course, you'll embark on a journey of discovery through key concepts such as selectors, properties, and values. You'll learn how to style text, manipulate images, and craft immersive layouts that adapt seamlessly to various screen sizes and devices. With hands-on exercises and real-world examples, you'll build a solid foundation in CSS that will empower you to tackle any design challenge with confidence.   Benefits of Taking This Course: 🎨 Unleash Your Creativity: Learn how to express your unique vision through custom styles and design elements. 🌐 Enhance Your Skill Set: Add valuable skills to your repertoire and stay ahead in today's competitive job market. 💼 Boost Your Career Prospects: Open doors to exciting opportunities in web development, UI/UX design, and beyond. 📈 Increase Your Marketability: Stand out to employers and clients with a portfolio showcasing your CSS proficiency. 👩‍💻 Join a Thriving Community: Connect with like-minded individuals and expand your network within the tech industry.   Who is This For? Our Fundamentals of CSS course is perfect for: Aspiring web developers eager to learn the building blocks of modern web design. Design enthusiasts looking to expand their skill set and create visually stunning websites. Programmers seeking to enhance their proficiency in front-end development technologies. No prior experience in web design or programming is required-all skill levels are welcome!   Career Path: Upon completing the Fundamentals of CSS course, you'll be well-equipped to pursue a variety of exciting career paths, including:   👨‍💻 Front-End Developer: Create captivating user experiences by translating design concepts into functional, responsive websites. 🎨 UI/UX Designer: Craft intuitive interfaces and optimize user interactions to deliver exceptional digital experiences. 💼 Freelance Designer: Showcase your CSS expertise to clients and build a thriving freelance business offering web design services. 🌐 Digital Marketing Specialist: Develop visually compelling websites and landing pages that drive conversions and engage audiences. Don't miss out on this opportunity to master the art of CSS and unlock a world of possibilities in web design and development. Enroll in our Fundamentals of CSS course today and take the first step towards transforming your creative vision into reality!   FAQs (Frequently Asked Questions) Is this course suitable for beginners? Absolutely! Our Fundamentals of CSS course is designed to cater to learners of all skill levels, including those who are completely new to web design and programming. We provide step-by-step guidance and clear explanations to ensure that even beginners can grasp the core concepts of CSS with ease. Do I need any special software or tools to participate in the course? No, you don't need any specialized software or tools to enroll in our course. All you need is a computer with internet access and a modern web browser. We'll provide you with everything you need to get started, including access to online resources, code editors, and practice exercises. How long does it take to complete the course? The duration of the course can vary depending on your individual learning pace and schedule. On average, most students complete the Fundamentals of CSS course within [insert average duration here] weeks. However, you're free to study at your own pace and can access the course materials at any time, allowing you to tailor your learning experience to fit your needs. Will I receive a certificate upon completing the course? Yes, upon successfully completing the Fundamentals of CSS course, you'll receive a certificate of completion to showcase your achievement. This certificate can be added to your resume, LinkedIn profile, or portfolio to demonstrate your proficiency in CSS fundamentals to potential employers or clients. Are there any prerequisites for this course? While there are no strict prerequisites for enrolling in the Fundamentals of CSS course, having a basic understanding of HTML would be beneficial. However, we cover essential HTML concepts as part of the course curriculum, so you can still succeed even if you're not familiar with HTML beforehand. Is there any instructor support available during the course? Yes, we provide dedicated instructor support to assist you throughout your learning journey. Whether you have questions about course material, need clarification on a concept, or require additional assistance, our team of experienced instructors is here to help. You can reach out to us via email, discussion forums, or live chat for personalized support and guidance. Can I access the course content after completing it? Yes, once you've completed the Fundamentals of CSS course, you'll have lifetime access to the course materials. This means you can revisit the lessons, review the concepts, and continue honing your CSS skills whenever you like, even after completing the course. We hope these FAQs have addressed any concerns you may have had about our Fundamentals of CSS course. If you have any further questions or would like more information, feel free to reach out to our support team-we're here to help you succeed! Course Curriculum Chapter 1_ Introduction To CSS Chapter 1_ Introduction To CSS 00:00 Chapter 2_ Element Properties Chapter 2_ Element Properties 00:00 Chapter 3_ Colours Chapter 3_ Colours 00:00

🚀 Unlock Your Excel Potential with the Microsoft Excel Crash Course 2024: Masterclass for Weekend! 🚀 Are you tired of spending endless hours trying to figure out Microsoft Excel on your own? Do you want to boost your skills and become an Excel pro without sacrificing your entire weekend? Look no further - our Microsoft Excel Crash Course 2024 is here to revolutionize the way you work with spreadsheets!   🔥 Why Excel Matters: In today's data-driven world, Excel proficiency is a non-negotiable skill. Whether you're a student, a professional, or someone looking to enhance your productivity, mastering Excel can open doors to new opportunities.   💡 What Sets Our Masterclass Apart: ✅ Weekend-Friendly Format: We get it - your time is precious! That's why our course is designed to be completed over a weekend, giving you the skills you need without disrupting your busy schedule. ✅ Hands-On Learning: Forget boring lectures! Dive straight into hands-on, practical exercises that reinforce your learning. Our step-by-step approach ensures you grasp each concept thoroughly. ✅ Up-to-Date Content: Excel evolves, and so do we! Our 2024 edition is packed with the latest features and best practices, ensuring you're on the cutting edge of spreadsheet mastery. ✅ Expert Guidance: Learn from seasoned Excel experts who've cracked the code to efficient and effective spreadsheet use. Benefit from their real-world insights and insider tips that go beyond basic functions. ✅ Lifetime Access: Purchase once, benefit forever! Gain access to our course materials, updates, and a supportive community, ensuring you stay on top of your Excel game for years to come.   📚 Course Highlights: 👉 Essential Excel Functions: From basic formulas to advanced functions, we cover it all. 👉 Data Visualization: Transform your data into impactful charts and graphs. 👉 Pivot Tables Mastery: Unlock the power of data analysis with Pivot Tables. 👉 Time-Saving Shortcuts: Work smarter, not harder, with keyboard shortcuts. 👉 Advanced Formulas: Impress your colleagues with advanced calculations. 👉 Automation with Macros: Streamline your tasks with Excel automation. 👉 Error Handling: Learn how to troubleshoot and avoid common mistakes.   🎓 Who Should Enroll: Professionals looking to enhance their spreadsheet skills. Students aiming to boost their academic performance. Entrepreneurs and business owners seeking data-driven insights. Anyone wanting to save time and increase productivity.   🌟 Get Ready to Excel! Don't miss out on this opportunity to become an Excel maestro in just one weekend! Enroll now in the Microsoft Excel Crash Course 2024: Masterclass for Weekend and empower yourself with the skills that will set you apart. 👉 Limited seats available. Secure your spot now! 👈 Disclaimer: Results may vary based on individual commitment and practice. Course Curriculum Module- 1 Introduction 00:00 Getting started on Windows, macOS, Android, and IOS 00:00 How to ask great questions 00:00 FAQ 00:00 Start Excel 00:00 Module- 2 Overview of top Excel tips 00:00 Add numbers like a pro 00:00 Save time by filling cells automatically 00:00 Did data enter into one column - Split it 00:00 Switch data around by transposing it 00:00 Sort and filter for quick results 00:00 Create a data table for tasks to make it easy 00:00 Make drop-down list 00:00 Quick Data Analysis 00:00 Great charts for your visualization 00:00 Pivot Tables for Data Analytics 00:00 Module- 3 Introduction 00:00 Basic formula operations 00:00 Mathematical functions level1 00:00 Mathematical functions level2 00:00 Text functions level1 00:00 Text functions level2 00:00 Logical functions 00:00 Date time functions 00:00 V Lookup formula 00:00 HLookup formula 00:00 HLookup Match formula 00:00 Match Index formula 00:00 Module- 4 Introduction 00:00 XLookup 00:00 Handling NA and Approximates match in XLookup 00:00 Wildcard matching in XLookup 00:00 Module- 5 Introduction 00:00 Split Text into columns 00:00 Flash Fill 00:00 Remove Duplicates 00:00 Data Validation 00:00 Get - import Data from Text 00:00 Get - import Data from CSV 00:00 Module- 6 Introduction 00:00 Creating Pivot Table 00:00 Value field settings 00:00 Number format 00:00 Pivot Table Design 00:00 Excel Exercise 00:00 Solution for Excel Exercise 00:00 Module- 7 Introduction 00:00 Excel Charts - Categories 00:00 Elements of a chart 00:00 Easy way to create charts 00:00 Column or Bar charts 00:00 Formatting charts 00:00 Line charts 00:00 Area charts 00:00 Pie and Doughnut charts 00:00 Format Area Plot or XY chart 00:00 Scatter or bubble charts 00:00

Description: If you are ready to learn how to harness Office 365 to get the most secure Office for your business, then this Microsoft Office 365 Web Apps - Complete Video Course will help you get started quickly - from product exploration to deep training. This series focuses on an overview of browser-based version of Microsoft Word, PowerPoint, Excel, Skype for Business, and SharePoint. Office Web Apps allow you to view and edit Microsoft Office documents on any device. When you sign into Microsoft Office 365 you are going to be presented with the Webpage, Mail, Calendar, Contacts, EMR, Newsfeed, One-drive, Planner-Apps, Microsoft Project, Outlook, Social-engagement Apps, Video, Excel Power point in One-note, administrative menu, and much more. So, take this course and show the world that you're ready to take advantage of Office 365 to deliver higher productivity, work across multiple devices, and access documents from anywhere. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 Web Apps - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 Web Apps - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started Introduction FREE 00:01:00 Getting Started 00:24:00 Collaborating with Shared Files Collaborating with Shared Files 00:52:00 Using the Outlook Web Apps Using the Outlook Web Apps 00:46:00 Communicating with Skype for Business Communicating with Skype for Business 00:29:00 Using Skype for Business Meetings Using Skype for Business Meetings 00:15:00 Interacting with Mobile Devices Interacting with Mobile Devices 00:13:00 Mock Exam Mock Exam- Microsoft Office 365 Web Apps - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 365 Web Apps - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Performing basic word processing functions is essential to utilize the Microsoft Word 2007. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Word 2007. You will learn how to select text; use drag and drop function, and even using how to cut, copy, and paste into your document. You will know all about the basic Word's interface and utilize the basic functions this program could offer. Who is the course for? Professionals who want to learn about the Microsoft Word 2007 People who have an interest in the basics and features of the Word 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 2007 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager Microsoft Word 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Word 2007 for Beginners 00:00:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

First Novel First Draft: Session 7: Perspective and tone: Playing with perspective and the impact it can have on a story, experimenting with word choices and choosing the instinctive voice.

First Novel First Draft: Session 6: Endings and beginnings: Working out how to get readers engrossed from page one, what they need to know to become involved in your story, using prologues and framing devices to introduce your story.

First Novel First Draft: Session 5: Settings and objects: Looking at the role setting and objects will play in your story, looking beyond the obvious to evoke a sense of place.

First Novel First draft: Session 4: Plot; beginning, middle, end. Writing to examine how plot happens when characters make decisions and looking at the the beginning, middle and end of your story.