1739 Driving courses

Overview Document control policies bring order to the business processes. Therefore, businesses that manage a high volume of data and records establish document control procedures to ensure data is up-to-date and compliant.  This Document Control Training will give you a solid introduction to document control processes and practices and discuss how to implement them in your organisation. Training with us, you'll identify the stages of the document lifecycle and enrich your knowledge of document control strategies and instruments. Also, you'll determine the role of document control in quality assurance. The course will also address the different document control requirements for a project and give you clear ideas on electronic document management systems and soft copy documentation. Course Preview Learning Outcomes Realise the importance of document control Discover the procedures involved in document control Learn about the principles of document control and its main elements Determine the relationship between document control and quality assurance Understand the consequences of uncontrolled documents Find expert tips on project document control Learn about electronic document management systems and soft copy documentation. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Document Control Quality Assurance Electronic Document Management Who Should Take this Document Control Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Document Control Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Document Control Training Certification After completing and passing the Document Control Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Document Control Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Document Controller - Average salary £26,000 per annum Quality Assurance Coordinator - Average salary £27,000 per annum Compliance Officer - Average salary £32,000 per annum Document Control Manager - Average salary £40,000 per annum Module 01: Introduction to Document Control Introduction to Document Control 00:12:00 Module 02: Principles of Document Control and Elements of Document Control Environment Module 02: Principles of Document Control and Elements of Document Control Environment 00:12:00 Module 03: Document Control Lifecycle Document Control Lifecycle 00:11:00 Module 04: Document Control Strategies and Instruments Document Control Strategy and Instruments 00:18:00 Module 05: Document Management Document Management 00:22:00 Module 06: Quality Assurance and Controlling Quality of Documents Quality Assurance and Controlling Quality of Documents 00:11:00 Module 07: Project Document Control Project Document Control 00:12:00 Module 08: Electronic Document Management Systems and Soft Copy Documentation Electronic Document Management System and Soft Copy Documentation 00:18:00 Assignment Assignment - Document Control 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Poor road safety conditions can lead to dangerous events. However, there's no reset button in life, and everyone must know the road safety rules to avoid accidents and injuries. Traffic Marshals are experts in controlling traffic and ensuring the safety of all vehicles and pedestrians.  This Online Traffic Marshal Training will teach you how to perform traffic management duties to ensure the safe movement of vehicles and preserve public traffic routes. Here, you'll understand the responsibilities of a traffic marshal and learn how to manage traffic in public areas.  Again, the course will give you exceptional insights into temporary traffic control and vehicle reversing. Then, you'll learn about the traffic risk assessment steps and understand how to develop a health and safety plan. Course Preview Learning Outcomes Identify the duties and responsibilities of a traffic marshal Know what traffic management is and how it works Learn how to set up temporary traffic control zones Understand how to use car indicators and other signals Know the precautions for reversing heavy vehicles Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Traffic management Traffic control zones set up Developing health and safety plans Who Should Take this Online Traffic Marshal Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Traffic Marshal Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Online Traffic Marshal Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:   Traffic Marshall Banksman Signaller HSE Health and Safety Officer Construction Supervisor Module 01: Introduction to Traffic Marshalling Introduction to Traffic Marshalling 00:35:00 Module 02: Traffic Management Traffic Management 00:25:00 Module 03: Temporary Traffic Control Temporary Traffic Control 00:35:00 Module 04: Traffic Risk Assessment Traffic Risk Assessment 00:40:00 Module 05: Vehicle Signaling Vehicle Signalling 00:25:00 Module 06: Reversing Vehicles Reversing Vehicles 00:30:00 Module 07: Health and Safety Health and Safety 00:40:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).

Register on the Emergency Planning Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Emergency Planning Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Emergency Planning Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Emergency Planning Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction FREE 00:03:00 Who are We? 00:04:00 Who is This Course For 00:02:00 Why Have an Emergency Management Plan? 00:06:00 Emergency Planning Committee (EPC) Introduction 00:05:00 Emergency Plan and Procedures Emergency Identification and Analysis 00:06:00 Potential Emergencies for Venues. Let's start with Fire 00:05:00 Internal Threats, Visitors and Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-Related Emergencies 00:09:00 Terrorism 00:07:00 Structure of the Emergency Plan and Emergency Response Procedures 00:02:00 Evacuation Diagram 00:02:00 Distribution of the Emergency Plan and Procedures 00:04:00 Review and Routine Servicing 00:01:00 Key Considerations for our Emergency Response Procedures Introduction and Required Procedures 00:04:00 Notification, Communication, Media, Social Media, Control & Coordination 00:10:00 Children and Emergency Response Equipment 00:04:00 Evacuation Options, Routes & Assembly Areas 00:05:00 First Aid, Lifts & Escalators 00:01:00 Occupants and Visitors with a Disability 00:03:00 Other Considerations 00:06:00 Emergency Control Organisation Emergency Control Organisation 00:04:00 Selection Criteria for ECO Members, Roles, Identification and Indemnity 00:03:00 Who will make a good Chief Warden? 00:06:00 Training and Response Exercises EPC and ECO Training 00:05:00 Occupants, Visitors, Skill Retention & Training Materials 00:04:00 Emergency Response Exercises or 'Drills' 00:08:00 Wrap Up Wrap Up 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Electronic Document Management System Step today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Electronic Document Management System Step is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Electronic Document Management System Step Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Electronic Document Management System Step, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Electronic Document Management System Step Module 01: Introduction 00:05:00 Module 02: Role and Important of Document Controller 00:13:00 Module 03: Document and Record management 00:06:00 Module 04: Document Management Best Practices 00:04:00 Module 05: Record Management Best Practices 00:04:00 Module 06: Introduction to EDMS (Enterprise Document Management System) 00:24:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Canine Emergency Care Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Canine Emergency Care Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Canine First Aid Introduction to Canine First Aid 00:12:00 Module 02: First Aid Kits for Canine First Aid Kits for Canine 00:09:00 Module 03: Cardiopulmonary Arrest and Resuscitation (CRP) Cardiopulmonary Arrest and Resuscitation (CRP) 00:13:00 Module 04: Dressing and Bandage Dressing and Bandage 00:09:00 Module 05: Canine Pododermatitis Canine Pododermatitis 00:12:00 Module 06: Different Medical Conditions and Treatment of Canine Different Medical Conditions and Treatment of Canine 00:15:00 Module 07: Preventing a Health and Safety Crisis Preventing a Health and Safety Crisis 00:10:00 Module 08: Pregnancy, Birth and Newborn Care Pregnancy, Birth and Newborn Care 00:07:00

Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Diploma in Microsoft Excel Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Diploma in Microsoft Excel Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Diploma in Microsoft Excel Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Diploma in Microsoft Excel Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Diploma in Microsoft Excel? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Diploma in Microsoft Excel there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Diploma in Microsoft Excel course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Diploma in Microsoft Excel does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advanced Diploma in Microsoft Excel was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Diploma in Microsoft Excel is a great way for you to gain multiple skills from the comfort of your home.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Abrasive Wheels - CPD Certified & IIRSM Approved Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Abrasive Wheels - CPD Certified & IIRSM Approved Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Abrasive Wheels - CPD Certified & IIRSM Approved Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Abrasive Wheels - CPD Certified & IIRSM Approved Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Abrasive Wheels - CPD Certified & IIRSM Approved? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Abrasive Wheels - CPD Certified & IIRSM Approved there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Abrasive Wheels - CPD Certified & IIRSM Approved course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Abrasive Wheels - CPD Certified & IIRSM Approved does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Abrasive Wheels - CPD Certified & IIRSM Approved was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Abrasive Wheels - CPD Certified & IIRSM Approved is a great way for you to gain multiple skills from the comfort of your home. Abrasive Wheels - CPD Certified & IIRSM Approved Abrasive Wheels - CPD Certified & IIRSM Approved 01:40:00 Module 1: Introducing Abrasive Wheels Module 2: The Anatomy of an Abrasive Wheel Module 3: The Dangers of Abrasive Wheels Module 4: Abrasive Wheel Safety Module 5: Safe Speeds Module 6: Other Wheel Markings Module 7: Storage and Handling Module 8: Checking and Testing Module 9: Training and Certification Module 10: Inspections Module 11: Course Summary

Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: Do you experience sudden slow downs in your computer's performance, notwithstanding when you just have maybe a couple programs running? Have you seen a slack in your web surfing, despite the fact that you have a fast broadband connection? This is most likely because spyware or adware is taxing your framework, backing things off for you while sending data you may not need to be sent to places you probably don't need it sent to. The terrible news is that this stuff is everywhere now, including coming from sites of reputable companies that you have chosen to do business with. The best news is that our PC Safety Diploma helps you to malware-proof your PC. Who is the course for? Undergraduates Job seekers Anyone with an interest in cyber security Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The PC Safety Diploma is a useful qualification to possess, and would be beneficial for the following careers: Computer security specialists Software developers Professional practice working for educational, political or government organizations. Higher information technology-related degree. PC Safety Diploma Why You Need To Worry About 'Malware' 01:00:00 Viruses 01:00:00 Spyware/Adware 01:00:00 Safety & Security at the Browser Level 01:00:00 Glossary of Terms 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00