Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description: Do you experience sudden slow downs in your computer's performance, notwithstanding when you just have maybe a couple programs running? Have you seen a slack in your web surfing, despite the fact that you have a fast broadband connection? This is most likely because spyware or adware is taxing your framework, backing things off for you while sending data you may not need to be sent to places you probably don't need it sent to. The terrible news is that this stuff is everywhere now, including coming from sites of reputable companies that you have chosen to do business with. The best news is that our PC Safety Diploma helps you to malware-proof your PC. Who is the course for? Undergraduates Job seekers Anyone with an interest in cyber security Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The PC Safety Diploma is a useful qualification to possess, and would be beneficial for the following careers: Computer security specialists Software developers Professional practice working for educational, political or government organizations. Higher information technology-related degree. PC Safety Diploma Why You Need To Worry About 'Malware' 01:00:00 Viruses 01:00:00 Spyware/Adware 01:00:00 Safety & Security at the Browser Level 01:00:00 Glossary of Terms 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Tennis elbow, back pain, knee pain and many other health issues can be caused by working with display screen equipment. Thus, people who work with DSE for long hours should know the right way to use DSE. Our Display Screen Equipment DSE Training is designed to help you understand how you can protect yourself from DSE-related health problems. In this course, you will understand the principles of the assessment process of DSE. The informative modules will educate you on using DSE in different working environment. In addition, you will acquire a clear understanding of the problems and how to avoid them. The course will also cover lessons on DSE station setup and the proper manner of using portable DSE. So, enrol now and start learning! Course Preview Learning Outcomes Understand the assessment process of DSE Know how to safely use DSE in different working enrichment Enhance your understanding of the problems and the protective measures Learn about the ideal DSE station setups Build your expertise in using portable DSE Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? DSE Assessment Prevention DSE Station Setup Who Should Take This Display Screen Equipment DSE Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Display Screen Equipment DSE Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Display Screen Equipment DSE Training course will equip you with effective skills and abilities and help you explore career paths such as DSE Risk Assessor Workstation Furniture Designer Ergonomics Consultant HR Manager Office Workers Module 01:Potential Problems and Preventive Postures Potential Problems and Preventive Postures 00:11:00 Module 02:Recommended DSE Station Setups Recommended DSE Station Setups 00:10:00 Module 03: Understanding and Assessing DSE Understanding and Assessing DSE 00:09:00 Module 04: Using DSE Safely in all Environments Using DSE Safely in all Environments 00:09:00 Module 05: Using Portable DSE Using Portable DSE 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Register on the Advanced Diploma in Microsoft Excel today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Advanced Diploma in Microsoft Excel is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Advanced Diploma in Microsoft Excel Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Advanced Diploma in Microsoft Excel, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Emergency Planning is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Emergency Planning and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 3 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £8.99 You can get both PDF and Hard copy certificate for just £8.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction 00:03:00 Who are We? 00:04:00 Who is This Course For 00:02:00 Why Have an Emergency Management Plan? 00:06:00 Emergency Planning Committee (EPC) Introduction 00:05:00 Emergency Plan and Procedures Emergency Identification and Analysis 00:06:00 Potential Emergencies for Venues. Let's start with Fire 00:05:00 Internal Threats, Visitors and Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-Related Emergencies 00:09:00 Terrorism 00:07:00 Structure of the Emergency Plan and Emergency Response Procedures 00:02:00 Evacuation Diagram 00:02:00 Distribution of the Emergency Plan and Procedures 00:04:00 Review and Routine Servicing 00:01:00 Key Considerations for our Emergency Response Procedures Introduction and Required Procedures 00:04:00 Notification, Communication, Media, Social Media, Control & Coordination 00:10:00 Children and Emergency Response Equipment 00:04:00 Evacuation Options, Routes & Assembly Areas 00:05:00 First Aid, Lifts & Escalators 00:01:00 Occupants and Visitors with a Disability 00:03:00 Other Considerations 00:06:00 Emergency Control Organisation Emergency Control Organisation 00:04:00 Selection Criteria for ECO Members, Roles, Identification and Indemnity 00:03:00 Who will make a good Chief Warden? 00:06:00 Training and Response Exercises EPC and ECO Training 00:05:00 Occupants, Visitors, Skill Retention & Training Materials 00:04:00 Emergency Response Exercises or 'Drills' 00:08:00 Wrap Up Wrap Up 00:02:00 Mock Exam Mock Exam - Emergency Planning 00:20:00 Final Exam Final Exam - Emergency Planning 00:20:00
Register on the EDI in adult care today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The EDI in adult care is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The EDI in adult care Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the EDI in adult care, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Person-Centered & Outcomes Based Practice Person-Centered & Outcomes Based Practice 00:15:00 Unit 02: Positive outcomes & Wellbeing Positive outcomes & Wellbeing 00:15:00 Unit 03: Promoting Individuals' Health and Wellbeing Promoting Individuals' Health and Wellbeing 00:16:00 Unit 04: Relationships in Promoting Health and Wellbeing Relationships in Promoting Health and Wellbeing 00:16:00 Unit 05: Caregiving & Support Caregiving & Support 00:14:00 Unit 06: Recognise Individuals' Sexuality And Relationship Needs Recognise Individuals' Sexuality And Relationship Needs 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The comprehensive Advanced AutoLISP Programming has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Advanced AutoLISP Programming today, and learn from the very best the industry has to offer! This best selling Advanced AutoLISP Programming has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced AutoLISP Programming is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced AutoLISP Programming is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Advanced AutoLISP Programming is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced AutoLISP Programming , you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced AutoLISP Programming will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced AutoLISP Programming to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
The MOST DEMANDED PATHWAY Are WAITING for YOU GDPR Course Package Exclusively at lower price ... Are you looking to enhance your GDPR skills? If yes, then you have come to the right place. Our comprehensive course on GDPR will assist you in producing the best possible outcome by mastering the GDPR skills. The GDPR course is for those who want to be successful. In the GDPR course, you will learn the essential knowledge needed to become well versed in GDPR. Our GDPR course starts with the basics of GDPR and gradually progresses towards advanced topics. Therefore, each lesson of this GDPR course is intuitive and easy to understand Exclusive Bonus Courses: Course 01: Document Control Course 02: Cyber Security Course 03: Security Management Course 04: Workplace Confidentiality Course 05: Compliance Audit & Risk Management Along with the GDPR courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Certificate in GDPR Training Updated Version Basics Of GDPR Principles of GDPR Legal Foundation for Processing Rights of Individuals Accountability and Governance Data Protection Officer Security Of Data Personal Data Breaches International Data Transfers After the Brexit Exemptions - Part One Exemptions - Part Two National Security and Defence Understanding Data Protection Act 2018 Old Version Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this GDPR bundle. Requirements To enrol in this GDPR course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs. Certificates CPD Accredited PDF Certificate Digital certificate - Included Get 5 CPD accredited PDF certificate for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Get 5 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge for the hardcopy certificate inside the UK is £3.99 each and international students need to pay £9.99 each to get their hardcopy certificate.
Description: PDF files have taken over our everyday life, as they are used to publish many forms of written work or presentations. However not everyone is aware of how to make these files, but that is about to change thanks to this Level 3 Diploma in Adobe Acrobat 7 course. In this course, you will learn to master Adobe Acrobat 7 and create as many PDF files as you want. You start by learning to open the program, followed by understanding the interface and creating PDF files. This course will further cover using acrobat's tools, linking files and much more. So why wait? Get this course now. Learning Outcomes: Opening Adobe Acrobat Realising the interface Generating a PDF file Toil with your PDF file Get help in Adobe Acrobat Means to open a PDF file Go across in your PDF file Implementing Acrobat's tools Transferring text Window tools Learning to apply PDF pages Modifying your file Connecting files Applying collections Sending a file for rechecking Rechecking the file Displaying comment Preserving your file Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Adobe Acrobat 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Adobe Acrobat 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Opening Adobe Acrobat 7 00:15:00 Understanding the Interface 00:30:00 Creating a PDF File 00:30:00 Working with your PDF File 00:30:00 Getting Help in Adobe Acrobat 00:30:00 Ways to Create a PDF File 00:30:00 Navigating in your PDF File 00:30:00 Using Acrobat's Tools 00:30:00 Moving Text 00:15:00 Window Tools 00:30:00 Working with PDF Pages 00:15:00 Polishing your File 00:30:00 Linking Files 00:30:00 Using Collections 00:30:00 Sending a File for Review 01:00:00 Reviewing the File 00:15:00 Viewing Comments 00:15:00 Protecting your File 01:00:00 Mock Exam Mock Exam- Level 3 Diploma in Adobe Acrobat 7 00:20:00 Final Exam Final Exam- Level 3 Diploma in Adobe Acrobat 7 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Take your most significant steps to help people break free from addiction. This Diploma in Addiction Therapy and Psychology course will enhance your knowledge of addiction therapy and psychology. In this Diploma in Addiction Therapy and Psychology course, you'll discover the psychological approaches to addiction treatment. The course will thoroughly introduce you to the psychological models and theories of addiction. On top of that, you'll gain valuable insights into counselling and therapy to help addicted individuals. The course will also teach you about alcohol and drug issues in the workplace. Finally, you'll explore the must-have skills to become an addiction counsellor. Learning Outcomes Familiarise yourself with the addiction theories Learn about the psychological model of addiction Enrich your knowledge of addiction treatments Determine the purpose of alcohol and drug education Understand the role of a counsellor in addiction recovery Who is this Course for? Anyone interested in learning the fundamentals of addiction treatment and psychology can take this Diploma in Addiction Therapy and Psychology Course. The in-demand skills and knowledge gained from this training will help learners with tremendous career opportunities in the relevant field. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy, and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Addiction Therapy and Psychology Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Addiction Counsellor Nurse Health Counsellor About Promo Video FREE 00:02:00 Introduction: About instructor & the course 00:02:00 Theories of Addiction The Moral Model 00:06:00 The Psychological Model 00:07:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:05:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:09:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:06:00 Alcohol- and drug related issues in the workplace 00:05:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:07:00 Al-Anon 00:05:00 The Intervention Approach 00:05:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:04:00 Counselling / 'helping' skills 00:04:00 Certification Order Your Certificate 00:00:00