Learn professional office skills and become prepared for a successful career in the corporate world. This course will teach you all the office skills you need to become a shining star employee in any job. Being good at your job means more than just knowing how to do one thing; it means being well-organised, well-put-together, well-spoken and well-skilled at using the fundamental tools and software the business world relies upon. So having mastery over things like the MS Office suite, knowing how to organise meetings properly, understanding how to communicate with colleagues professionally and managing time effectively all fall under the office skills category. From this course, you will learn all of that plus some more. The course will give you the fundamental skills that every employer looks for in employees- no matter the industry. So, gain some evergreen skills and earn a certificate that'll help you get your foot in the door to new jobs and opportunities; enrol in the course now, and we'll see you in class. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Unconscious Bias Module 02: Bias: Origins Module 03: Types of Unconscious Biases in the Workplace Module 04: Avoiding the Unconscious Biases at Workplace Module 05: Biases and Perception Module 06: Individual and Structural Interventions Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Unconscious Bias Training - CPD Accredited course, you will qualify for the CPD certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD
Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Unlock the gateway to maritime logistics with our comprehensive "Introduction to Port Management" course. Designed for aspiring port managers and maritime professionals, this course equips you with essential knowledge and skills to thrive in the dynamic world of port operations. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Introduction to Port Management" course, learners will explore the operational complexities of ports and gain insights into effective management practices. They will understand the fundamental aspects of port operations, including the types of equipment used and the handling of various cargoes and ships. The course emphasizes planning and performance management within ports, ensuring efficiency and effectiveness. Learners will also delve into critical issues such as safety, security, and environmental protection, learning how these factors impact port operations and sustainability. Additionally, the course covers legal frameworks relevant to ports and examines the evolving technologies in ship design that influence port infrastructure and operations. Overall, students will develop a comprehensive understanding of port management, preparing them to address challenges and contribute to the growth and development of ports worldwide. Course Curriculum Module 01: Introduction to Port Module 02: Introduction to Port Management Module 03: Port Equipment Module 04: Cargoes and Ships Module 05: Port Management Planning & Performance Module 06: Port Management Safety & Security Module 07: Legal Aspects of Port Module 08: Environmental Risks & Protection Module 09: Impact of Changing Ship Technology on Ports Module 10: Growth & Development of Port Learning Outcomes: Understand the fundamental aspects of ports and their functions. Explain the principles and challenges of port management effectively. Identify various types of port equipment and their operational roles. Analyze different types of cargoes handled in ports and ship characteristics. Evaluate port management strategies for planning and performance improvement. Discuss the importance of safety, security, legal, and environmental considerations in ports. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Port management professionals seeking foundational knowledge. Maritime industry professionals aiming to enhance their expertise. Students pursuing careers in logistics and supply chain management. Government officials involved in port regulation and development. Environmentalists interested in port sustainability practices. Career path Port Operations Manager Port Safety Officer Maritime Logistics Coordinator Environmental Compliance Specialist Port Security Manager Cargo Handling Supervisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the gateway to maritime logistics with our comprehensive "Introduction to Port Management" course. Designed for aspiring port managers and maritime professionals, this course equips you with essential knowledge and skills to thrive in the dynamic world of port operations. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Introduction to Port Management" course, learners will explore the operational complexities of ports and gain insights into effective management practices. They will understand the fundamental aspects of port operations, including the types of equipment used and the handling of various cargoes and ships. The course emphasizes planning and performance management within ports, ensuring efficiency and effectiveness. Learners will also delve into critical issues such as safety, security, and environmental protection, learning how these factors impact port operations and sustainability. Additionally, the course covers legal frameworks relevant to ports and examines the evolving technologies in ship design that influence port infrastructure and operations. Overall, students will develop a comprehensive understanding of port management, preparing them to address challenges and contribute to the growth and development of ports worldwide. Course Curriculum Module 01: Introduction to Port Module 02: Introduction to Port Management Module 03: Port Equipment Module 04: Cargoes and Ships Module 05: Port Management Planning & Performance Module 06: Port Management Safety & Security Module 07: Legal Aspects of Port Module 08: Environmental Risks & Protection Module 09: Impact of Changing Ship Technology on Ports Module 10: Growth & Development of Port Learning Outcomes: Understand the fundamental aspects of ports and their functions. Explain the principles and challenges of port management effectively. Identify various types of port equipment and their operational roles. Analyze different types of cargoes handled in ports and ship characteristics. Evaluate port management strategies for planning and performance improvement. Discuss the importance of safety, security, legal, and environmental considerations in ports. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Port management professionals seeking foundational knowledge. Maritime industry professionals aiming to enhance their expertise. Students pursuing careers in logistics and supply chain management. Government officials involved in port regulation and development. Environmentalists interested in port sustainability practices. Career path Port Operations Manager Port Safety Officer Maritime Logistics Coordinator Environmental Compliance Specialist Port Security Manager Cargo Handling Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the secrets to navigating the intricate landscape of European medical device regulations with our comprehensive course. Designed for those who seek mastery in understanding and applying the latest EU standards, this course is your gateway to compliance excellence. Dive deep into the regulatory environment, where you'll explore the essential components that govern the medical device industry in Europe. Learn how to seamlessly integrate these regulations into your practice, ensuring your products meet the highest standards of safety and efficacy. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Discover the nuances of reporting requirements and identification processes, critical for maintaining transparency and accountability. Our expertly curated content guides you through establishing a robust quality system, pivotal for regulatory success. Equip yourself with the knowledge to confidently manage regulatory submissions and navigate quality audits with ease. Join a community of like-minded professionals and elevate your regulatory expertise, ensuring your organisation stays ahead in the competitive medical device market. Enrol now to transform your approach to European medical device regulations and lead with confidence in a compliant and efficient manner. Course Curriculum Module 01: Overview to European Regulations on Medical Devices Module 02: Essential Components of EU MDR Module 03: Reporting Requirements and Identification Module 04: Quality System in Medical Device Regulation Learning Outcomes: Understand the core elements of European medical device regulations. Identify key components of EU Medical Device Regulation (MDR). Master reporting requirements and device identification processes. Implement quality systems in medical device regulation. Analyse essential EU MDR regulatory requirements. Navigate the complexities of EU medical device compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Regulatory affairs specialists in the medical device industry. Quality assurance professionals in healthcare. Compliance officers in medical device companies. Medical device product managers. Legal advisors in healthcare regulation. Career path Regulatory Affairs Specialist Quality Assurance Manager Compliance Officer Medical Device Consultant Product Manager Regulatory Affairs Associate Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Quality Management Diploma offers a robust pathway for those aiming to deepen their understanding of quality control and product oversight within modern business environments. This CPD-accredited course bundle covers essential areas such as quality management principles, product management strategies, and the intricacies of retail supply chains, branding, and communication. Whether you're involved in manufacturing, retail, or product development, this diploma provides a clear insight into maintaining high standards and driving organisational success through effective quality practices. Delivered entirely online, this diploma is designed to fit seamlessly around your schedule, making it ideal for professionals seeking to enhance their knowledge without disrupting daily commitments. The course content is crafted to sharpen your awareness of quality systems and how they influence consumer satisfaction and brand reputation. With a strong focus on strategy and process optimisation, the programme prepares you to engage confidently with quality management concepts and supply chain coordination, adding significant value to your professional profile. This Quality Management bundle includes: Course 01: Quality Management Course 02: Product Manager Course 03: Retail: Supply Chain Management, Branding, Communication Key Benefits CPD Accredited Quality Management Course Get instant Free PDF certificate Fully online Quality Management courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Quality Management Course Curriculum: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Learning Outcomes: Grasp the fundamentals of Quality Management principles. Implement Total Quality Management strategies for organizational excellence. Measure and enhance product/service quality with effective techniques. Apply rigorous Quality Control processes to optimize operations. Analyze customer expectations and tailor products/services accordingly. Master the principles and methodologies of Six Sigma. Quality Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Quality Management - course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Quality Management course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Quality Assurance professionals Managers Business owners Supply Chain Managers and Quality Auditors Graduates eager to gain expertise in Quality Management. Quality Control personnel Requirements There are no formal entry requirements for the Quality Management course, with enrollment open to anyone! Career path Quality Assurance Manager Process Improvement Specialist Supply Chain Coordinator Quality Control Analyst Six Sigma Consultant Quality Auditor Certificates CPD Certificate (HARDCOPY) Hard copy certificate - Included CPD Certificate (PDF) Digital certificate - Included
Overview This comprehensive course on Door Supervising will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Door Supervising comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Door Supervising. It is available to all students, of all academic backgrounds. Requirements Our Door Supervising is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 02:21:00 total length •Working Within the Private Security Industry: 00:12:00 •Door Supervising An Introduction: 00:20:00 •Door Supervising Key Skills: 00:24:00 •Conflict Management for The Private Security Industry: 00:29:00 •Physical Intervention Skills: 00:16:00 •Health and Safety for the Private Security Professionals: 00:20:00 •Basic First Aid Techniques: 00:20:00 •Assignment - Door Supervising: 00:00:00
Overview This comprehensive course on Electronic Device and Circuits Protection Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Electronic Device and Circuits Protection Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Electronic Device and Circuits Protection Training. It is available to all students, of all academic backgrounds. Requirements Our Electronic Device and Circuits Protection Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 33 lectures • 13:07:00 total length •1.1 Introduction to the Course: 00:01:00 •2.1 Diode Introduction: 00:01:00 •2.2 Diode Working: 00:04:00 •2.3 Using Diode in Series: 00:02:00 •2.4 Using Diode in Parallel: 00:02:00 •2.5 Diode Protection: Relay Example: 00:01:00 •2.6 Diode Selection: 00:01:00 •3.1 Introduction to Fuses: 00:01:00 •3.2 Fast Blow Fuse vs Slow Blow Fuse: 00:02:00 •3.3 Selection of Fuses: 00:01:00 •4.1 Re-settable Fuse Introduction: 00:01:00 •4.2 Re-settable Fuse Working: 00:01:00 •4.3 Re-settable Fuse Selection: 00:01:00 •5.1 Introduction: 00:01:00 •5.2 Selection of Circuits: 00:01:00 •6.1 Transient Voltage Suppressors: 00:02:00 •7.1 Bypass capacitors: 00:02:00 •8.1 Zener Diode Introduction: 00:01:00 •8.2 Zener Diode Circuit: 00:01:00 •8.3 Zener Diode Selection: 00:01:00 •9.1 TVS Diode Introduction: 00:01:00 •9.2 TVS Diode Working: 00:03:00 •9.3 TVS Diode Selection: 00:01:00 •10.1 MOV Introduction: 00:01:00 •10.2 MOV Characteristics: 00:01:00 •10.3 MOV Selection: 00:01:00 •11.1 GDT Working: 00:03:00 •11.2 GDT Selection: 00:01:00 •12.1 Power Supply Introduction: 00:01:00 •12.2 Under-voltage Protection: 00:02:00 •12.3 Over-voltage Protection: 00:01:00 •12.4 Short Circuit Protection: 00:02:00 •Assignment - Electronic Device and Circuits Protection Training: 2 days, 12 hours
Photoshop is one of the premiere graphic software packages in the market. There are many who use it for different projects in order to set themselves apart from the competition. However, you cannot just expect to use it and become an expert immediately. You will need certain guidelines to help you understand the software and that's where this Certificate Course in Adobe Photoshop course comes in. This course will help you get a rudimentary idea about using photoshop. You will learn about palettes, layers, color combinations and much more. You will also learn how to use images and about selection techniques. Whether you want to develop paintings or photographs on this software, you will be able to learn them here. You will also be able to make your photos look better, and learn about other features & special effects. This course is ideal for anyone wanting to get started on using one of the most popular graphic software packages in the world. So now you don't have to wait in line to learn it anymore, simply get this course and get started. Course Highlights Certificate Course in Adobe Photoshop is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate Course in Adobe Photoshop into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate Course in Adobe Photoshop Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate Course in Adobe Photoshop is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate Course in Adobe Photoshop is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Photoshop Interface Layout 00:15:00 Know the Tools 00:30:00 Palettes 00:30:00 How to Steps for Common Task 00:30:00 Using the Layers Panel 01:00:00 Colour Correction, Enhancement & Adjustment 00:30:00 Additional Study Material Adobe Photoshop Elements 00:00:00 Mock Exam Mock Exam-Certificate Course in Adobe Photoshop 00:20:00 Final Exam Final Exam-Certificate Course in Adobe Photoshop 00:20:00
Do you worry about your child's safety? Do you want to learn the public safety basics to keep your kids safe from the big bad world? This diploma course is perfect for you. Enroll now and learn all public security issues and measures. It is becoming highly important in today's world to be vigilant about all the negativity that surrounds the family unit and particularly the children. What seemed like an innocent and safe act or pass time, years ago, is no longer to be taken for granted. Get all the info you need here in this course. Our diploma in Child safety provides you with the skills and confidence to be strong advocates for children. The Diploma 'joins the dots' for you, providing a high level of practical knowledge and abilities. In the meantime, consolidating new and prior learning and questioning personal and societal beliefs. You will become the leader and resource person on child safety in your community, advancing the skill and mindfulness of the entire community in child safety. Child advocates at this level can indeed make a difference to the children in their local communities and country as a whole. Course Highlights Child Safety Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Child Safety Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Child Safety Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Child Safety Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Child Safety Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Public Safety Basics 00:30:00 Stranger Danger! 01:00:00 School Bus Safety 01:00:00 Playground Safety 00:15:00 Public Hygiene Safety 00:30:00 Internet Safety 00:30:00 Latest Tech Gadgets For Child Safety 01:00:00 The Issues With Not Teaching Your Child Public Safety Rules 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Child Safety Diploma 00:20:00 Final Exam Final Exam- Child Safety Diploma 00:20:00