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Description Wheel Alignment And Balancing Diploma In the realm of automotive engineering and maintenance, ensuring that a vehicle's wheels are properly aligned and balanced is of paramount importance. For individuals passionate about vehicles or those looking to enhance their automotive knowledge, the Wheel Alignment And Balancing Diploma offers a comprehensive online learning experience. The course delves deep into the unseen elements of vehicle mobility. As the name suggests, this isn't just about the visible parts of a car or truck. Instead, it's about understanding the intricate aspects of vehicular movement, some of which are hidden from the naked eye. From the role of wheel balancing in ensuring smoother rides to understanding the basic introduction to wheel alignment, the course ensures that every student gains thorough knowledge. But what does wheel alignment truly entail? This diploma takes learners through the nitty-gritty of wheel alignment for light vehicles. Whether it's a sedan or a hatchback, knowing how to ensure their wheels are perfectly aligned is vital. But it doesn't stop there. The course also offers knowledge about wheel alignment for heavy vehicles. Whether it's a lorry, a bus, or even larger vehicles, mastering the art of wheel alignment for these giants is crucial for safety and efficient operation. In today's technologically advanced era, the world of wheel alignment isn't limited to traditional methods. Hence, the Wheel Alignment And Balancing Diploma introduces students to the wonders of 3D technology in wheel alignment. This segment ensures that learners are not just updated with current techniques but are also prepared for the future of wheel maintenance. Additionally, various wheel alignment correction methods are explored, providing multiple solutions to different alignment challenges. Beyond alignment, the course pays significant attention to wheel balancing. Imbalanced wheels can lead to uneven tyre wear, reduced fuel efficiency, and even premature tyre damage. By mastering wheel balancing techniques, students can ensure vehicles run optimally, ensuring longevity and safety. Safety, as always, remains paramount. The Wheel Alignment And Balancing Diploma enlightens students on tyre safety, ensuring they understand the vital role tyres play in overall vehicular safety. An additional benefit is the ability to identify premature tire wear. Recognising the signs early can save both time and money, and more importantly, prevent potential accidents. Lastly, any proficient course would be incomplete without detailing the critical points to observe during the alignment and balancing process. This segment ensures that every student is aware of the subtle yet significant points to keep in mind, ensuring they not only understand the procedure but can also execute it flawlessly. In conclusion, for those passionate about vehicles or looking to make a foray into the automotive maintenance world, the Wheel Alignment And Balancing Diploma provides an in-depth, comprehensive, and modern approach to mastering the art and science of wheel alignment and balancing. By enrolling in this online course, learners will be equipped with knowledge, techniques, and the confidence to ensure every vehicle they encounter is at its optimal performance level. Enrol today and steer your way to automotive excellence. What you will learn 1: The Unseen Elements of Vehicle Mobility 2: Wheel Balancing 3: Introduction to Wheel Alignment 4: Wheel Alignment for Light Vehicles 5: 3D Technology in Wheel Alignment 6: Wheel Alignment Correction Methods 7: Wheel Alignment for Heavy Vehicles 8: Points to Observe 9: Tire Wear 10: Tyre Safety Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview In the vast world of literature, the allure of the short story is unmatched, with its concise narrative and impactful messages. In just a few pages, imagine crafting tales that leave an indelible mark on readers' minds. Introducing our 'Writing Short Story and Character Creation Diploma', which unfurls the secrets behind how to write short stories that captivate and linger. With a structured approach, this course takes you on a journey, starting from developing the right mindset, understanding the basics, diving deep into story construction, introducing you to essential tools like Scrivener, and guiding you on how to write a good short story. The grand finale? Learning the ins and outs of submitting your masterpieces. The charm of a well-crafted short story is often in its characters - relatable, mysterious, or extraordinarily ordinary. But how does one breathe life into such characters? Our diploma provides answers, breaking down the intricate process of character creation. With an emphasis on individuality and depth, we ensure that your characters don't just exist but live, evoking emotions and driving your narrative. Short story writing is an art, and with our comprehensive curriculum, we promise to turn that daunting canvas into a delightful tapestry of words and emotions. In the fast-evolving literary world, stories are more than just tales; they're the voice of an era, the whisper of hidden feelings, and the roar of transformative ideas. By enrolling in this course, you unlock the craft of painting vivid images using the strokes of words. So, what are you waiting for? Dive into this immersive experience and allow your creativity to mould striking narratives and unforgettable characters. Learning Outcomes: Understand the psychology and mindset required for effective short story writing. Grasp foundational principles of crafting engaging narratives. Develop robust character profiles with depth and relatability. Utilise Scrivener and other tools to organise and also enhance writing processes. Construct compelling story structures that resonate with readers. Write captivating short stories that infused with originality and flair. Learn the protocols and best practices for submitting stories to various platforms. Why buy this Writing Short Story and Character Creation Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Writing Short Story and Character Creation Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Writing Short Story and Character Creation Diploma course for? This course is ideal for:  Aspiring authors keen to delve into the realm of short story writing. Writers looking to enhance character depth and authenticity in their tales. Individuals curious about utilising tools like Scrivener in their writing journey. Literary enthusiasts wanting to transform their story ideas into polished narratives. Those aiming to understand the professional protocol of submitting written works. Prerequisites This Writing Short Story and Character Creation Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Writing Short Story and Character Creation Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Short Story Writer - Average salary range: £20,000 - £35,000 Per Annum Fiction Editor - Average salary range: £23,000 - £40,000 Per Annum Literary Agent - Average salary range: £25,000 - £55,000 Per Annum Scriptwriter - Average salary range: £22,000 - £60,000 Per Annum Literary Critic - Average salary range: £24,000 - £38,000 Per Annum Creative Writing Tutor - Average salary range: £27,000 - £42,000 Per Annum Course Curriculum Writing Short Story and Character Creation Diploma Introduction Introduction to Short Story Writing 00:06:00 Foreword Who Am I to Run This Course? 00:06:00 It's All About Mindset 00:07:00 What Tools Do You Need To Succeed? 00:05:00 Part One: Mindset Mental Preparation 00:06:00 Time Management 00:06:00 Self Belief 00:02:00 Goal Setting 00:01:00 Part Two: The Basics Subject Matter 00:04:00 Genre 00:07:00 Scope 00:02:00 Getting Ideas 00:02:00 Part Three: Construction Time The 7-Step Story Generator 00:02:00 Characters & Character Creation 00:03:00 Creating Protagonists 00:07:00 Character Motivation & Interactions 00:03:00 Story & Setting 00:03:00 The 5-Point Story Structure 00:02:00 Style & Tone 00:02:00 Point of View & Tense 00:03:00 Plotting & The Twist 00:05:00 Building a Short Story Template 00:03:00 Building a Short Story Template 00:03:00 Introduction to Scrivener All Hail Scrivener! 00:04:00 Part Four: Writing Your Story The Opening Paragraph 00:03:00 Fast Writing 00:05:00 The Second Draft 00:04:00 Polishing 00:04:00 Part Five: Submitting Your Work 6 Lectures It's All About Presentation 00:04:00 Dealing With Rejection 00:02:00 Rights and Payment 00:01:00 Kindle Publishing 00:04:00 Conclusion Short Stories 00:02:00 Assignment Assignment - Writing Short Story and Character Creation Diploma 00:00:00

Think forklifts are just for lifting? Think again. The world of warehouses, construction, retail and logistics depends on skilled forklift operators who know how to move heavy loads with safety and precision. Our Forklift Training Course offers you the knowledge to operate forklifts with care, confidence and full awareness of your surroundings—without leaving your seat. This course dives into forklift types, load capacities, risk awareness, operational checks, and how to avoid common (and costly) mistakes. Whether you're just curious or aiming for a better job in a growing field, this course has you covered. In the UK alone, forklift operation is one of the most in-demand skills in transport and storage—an industry that’s seen steady growth of 9.2% in the past two years. With this online Forklift Training Course, you’ll gain vital insights into forklift safety, daily inspections, manoeuvring techniques and legal responsibilities—all delivered in a way that makes sense. So, if you're looking to move up in logistics, warehousing, or construction support roles, this course puts you in the driver’s seat—figuratively speaking. Learn what matters, skip what doesn’t, and get forklift savvy today. Learning Outcomes: Get detailed idea on different types of lift trucks and their key components Learn how to drive lift trucks and operation of hydraulic controls Get trained on pre-shift inspection process and SOPs Safe moving handling of loads including loading and unloading procedures Be skilled in refueling, recharging and understand the operational risk, hazards involved Gain brief idea on PUWER 1998 regulations and general safety measures Employer Obligation: According to Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 (PUWER 98), it is the duty of every employer to guarantee that employees receive sufficient training prior to using work equipment. Key Features of the Forklift Training Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** This fully online interactive forklift training with full audio voiceover consists of 7 lessons delivered in 2 hours. The training materials of this course are available online for you to learn and revise at your own time & pace. Course Curriculum The detailed curriculum outline of our Forklift Training course is as follows: ****Forklift Training*** Module 01: Introduction to Forklifts Forklifts and key components Truck frame and Counterweight Carriage, power source and mast Module 02: Types of Forklifts Industrial reach forklift trucks Industrial counterbalance and side loader forklifts Rough terrain and telescopic handler forklifts Pedestrian operated pallet trucks Module 03: Operating Forklifts Safely Forklift vehicle inspection Manoevering the forklift Control mechanisms Mounting and dismounting Start-up and moving procedure Module 04: Moving and Handling Loads Safely Tilting masts Raising the load Loading and unloading using a forklift on inclines Jibs, Slings and lifting rings Causes of tipping Module 05: Refueling and Recharging Safely Refueling forklifts with Liquid Propane Gas (LPG) or petrol or diesel Battery care and recharging General safety points Battery charging procedure Module 06: Operational Risks and Hazards Forklift operation hazards at the worksite Safety rules and regulations of forklift Pedestrian incident reduction Mortal dangers caused by forklifts Module 07: Regulations and Safety Measures Operational risk assessment Travelling, loading and unloading safety tips Shift ending best practices And much more Accreditation This Forklift Training is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Forklift Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? You don't need to hold a UK driving licence to drive a forklift truck or undertake forklift training and there is no legal requirement, unless you wish to drive the forklift truck on the public highway. So the course is open for anyone. Career path After completing this Forklift Training course, you'll be prepared with the knowledge and abilities to perform forklift operation smoothly and pursue careers as: Forklift Operator Forklift Driver Deport Driver Forklift Engineer Forklift Truck Driver Warehouse Operator Forklift Drivers can earn from £30,000 - £35,000 per annum. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Give a compliment to your career and take it to the next level. This Car Restoration bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Car Restoration bundle will help you stay ahead of the pack. Throughout the Car Restoration programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Car Restoration course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Car Restoration Bundle Consists of the following Premium courses: Course 01: Car Restoration Course 02: Car Mechanic and Repair Training Course 03: Motorbike Repairing and Maintenance Diploma Course 04: Basic Automotive Engineering: Onboard Diagnostics Course 05: Large Goods Vehicle (LGV) Course 06: Supercharger Automobile Engineering Course 07: Engine Lubricant System Training - Level 4 Course 08: Hybrid Vehicle Expert Training Course 09: PAT Level 4 Course 10: PUWER Course 11: COSHH Training and Safety - Level 2 Course 12: Workplace Safety Course Course 13: First Aid at Work Enrol now in Car Restoration to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Car Restoration expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum Course 01: Car Restoration Module 01: Car Restoration plan Module 02: Restoring the Car's Interior Module 03: Restoring the Car's Exterior Module 04: Restoring the Engine Module 05: Reassemble & Test Drive Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Car Restoration bundle. Requirements This Car Restoration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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Tired of browsing and searching for a Delivery Driver Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Delivery Driver Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Delivery Driver Trainingcourse that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Delivery Driver Trainingand help you along your learning journey. Advanced audio-visual learning modules of these Delivery Driver Trainingcourses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Delivery Driver Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Delivery Driver Training Bundle Consists of the following Premium courses: Course 01: Delivery Driver Training Course 02: Supply Chain Management Course 03: Operations Management Course 04: Driver Safety Awareness Certificate Course 05: Car Mechanic and Repair Training Course 06: Engine Lubricant System Training - Level 4 Course 07: Supercharger Automobile Engineering Course 08: Manual Handling Level 2 Course 09: English Law and Legal System Level 3 Course 10: Effective Communication Skills Diploma Course 11: Time Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Delivery Driver Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Delivery Driver Training to advance your career, and use the premium study materials from Apex Learning. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Delivery Driver Training bundle. Requirements Our Delivery Driver Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Delivery Driver Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Overview This comprehensive course on ITIL Practitioner will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ITIL Practitioner comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ITIL Practitioner. It is available to all students, of all academic backgrounds. Requirements Our ITIL Practitioner is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 52 lectures • 07:37:00 total length •Course Introduction!: 00:14:00 •Learning Objectives: 00:06:00 •Selecting a Management System: 00:11:00 •Systems Thinking: 00:13:00 •The 4Ps: 00:14:00 •Communication & Management Systems: 00:14:00 •Organizational Capabilities: 00:10:00 •Adopt, Adapt & Realize: 00:15:00 •Outside-in vs Inside-out Thinking: 00:11:00 •Defining a Service: 00:05:00 •Metrics & Measurement: 00:07:00 •Improvement, the Practitioner & CSI: 00:10:00 •Driving IT Service Management Summary: 00:15:00 •Checkpoint: 00:16:00 •Learning Objectives: 00:04:00 •Principles: 00:24:00 •Themes: 00:09:00 •Principles & Themes in Practice: 00:08:00 •Principles & Themes Summary: 00:03:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:02:00 •Role & Impact of OCM on Improvement: 00:07:00 •OCM Activities: 00:16:00 •OCM & Systems Thinking: 00:06:00 •OCM Summary: 00:05:00 •Checkpoint: 00:10:00 •Learning Objectives: 00:01:00 •Value, Importance & Benefit of Good Communication: 00:05:00 •Principles of Communication: 00:11:00 •Role of Influence: 00:07:00 •Communication Summary: 00:05:00 •Checkpoint: 00:09:00 •Learning Objectives: 00:02:00 •CSFs, KPIs & Improvement: 00:18:00 •Analyze CSFs & KPIs in Context: 00:09:00 •Assessments: 00:04:00 •Use Metrics & Measurement Summary: 00:05:00 •Design a Report: 00:07:00 •Checkpoint: 00:08:00 •Learning Objectives: 00:02:00 •It Depends: 00:09:00 •Approach Deconstructed: 00:25:00 •Goal Question Metric (GQM) Approach Introduction: 00:08:00 •CSI Approach Summary: 00:05:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:01:00 •CSI Approach for the ITIL Practitioner: 00:07:00 •CSI Approach in ITIL: 00:25:00 •CSI Approach, PRINCE2 & RESILIA: 00:06:00 •Integrating CSI with ITIL & Beyond Summary: 00:03:00 •Checkpoint: 00:06:00 •Workbooks - ITIL Practitioner - Video Training Course: 00:00:00

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In the dynamic world of business, individuals often encounter challenges in managing their careers effectively. Professionals in HR may struggle with keeping pace with ever-evolving labor laws and regulations, understanding complex compensation structures, and managing conflicts and employee relations. Discover theknowledge and skills needed to navigate these challenges, offering guidance on career advancement and ensuring they remain an invaluable asset to their organizations. Learning Objectives The following are some of the key outcomes in this course: Learn how to chart your career development, solicit help from your managers and team members, and ultimately define what success means for you. Understand your strengths, interests and values. Establish the different directions you can grow your career. Bring clarity to your career vision and tips how to break down large scale career goals. Understand how to develop and implement your action plan. Become more knowledgeable about the steps you can take to advance your career and develop professionally. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals