1451 Driving courses in Congleton delivered On Demand

Whether you're managing technical manuals, corporate policies or project files, the ability to organise, track and update documents efficiently is essential. This Document Control course offers a thorough introduction to the lifecycle of documentation, from creation and classification to secure storage and revision control. It outlines the key principles that underpin robust document environments, ensuring your organisation stays efficient, compliant and confident in its records. You'll explore core strategies, systems and tools used to maintain high standards in documentation, including quality assurance and project-specific control methods. As businesses increasingly rely on electronic documentation, the course also covers electronic document management systems and the shift to digital workflows. It's structured to deliver the knowledge you need to take charge of documentation in a way that’s organised, professional and — dare we say — a touch more enjoyable than rifling through filing cabinets. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Document Control Module 02: Principles of Document Control and Elements of Document Control Environment Module 03: Document Control Lifecycle Module 04: Document Control Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Document Control - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Document Control - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Document Control - CPD Accredited training.

Becoming a train driver starts with more than just learning the controls—it’s about handling information, people, and decisions with a clear head. This beginner-friendly bundle rolls together five focused subjects to help learners grasp the early essentials of train operation environments. From understanding vehicle basics and security measures to communicating clearly in fast-paced situations, this course offers a firm first step. It's suitable for those new to the field, curious about how transport jobs are structured, or simply looking for useful skills with wide application in rail and logistics work. Learning Outcomes: Learn how vehicles operate with straightforward maintenance insight. Manage unexpected issues through structured problem-solving tools. Improve communication under stress or high-speed demands. Understand team roles and how they work together efficiently. Get familiar with transport safety and security basics. Build focus and decision-making for organised environments. Who Is This Course For: Beginners considering a path toward train driving roles. Career changers exploring structured transport environments. Early learners keen on communication and leadership skills. Individuals seeking calm decision-making under pressure. People interested in transport sector organisation. Applicants aiming for junior transport-related positions. New staff needing better team-based coordination tools. Anyone curious about the structure of transport services. Career Path (UK Average Salaries): Train Driver (Trainee) – £32,000/year Transport Coordinator – £28,000/year Station Assistant – £24,000/year Security Officer (Transport) – £26,500/year Rail Operations Support – £25,500/year Communications Controller – £29,000/year

Cycling: Cycling Do you consider yourself a motorbike enthusiast? There is no need to look any further! Our Cycling: bicycle maintenance will teach you the skills of motorcycle maintenance and repair. This Cycling: bicycle maintenance course is ideal for obtaining the most recent knowledge of motorcycles. Moreover, this Cycling: bicycle maintenance course covers the maintenance of steering, wheels, suspensions, and brakes. The Cycling: bicycle maintenance course will teach you how to care for, and repair, various gears and systems. Furthermore, by taking this Cycling: bicycle maintenance course, you will have a better understanding of your actions in a crisis situation. Enrol in this Cycling: bicycle maintenance course if you have a passion for motorcycle maintenance and have ever imagined turning it into a lucrative career! Main Course: Cycle Maintenance & Motorcycle Mechanic Free Course is including with this Cycle Maintenance & Motorcycle Mechanic: Cycling Course Along with The Cycling: Cycle Maintenance & Motorcycle Mechanic Course, We Offer a free Diploma in Counselling and Psychology Course Along with Cycling: Cycle Maintenance & Motorcycle Mechanic Course, We Offer a free Diploma in Counselling and Psychology Course Special Offers of this Cycling: Cycle Maintenance & Motorcycle Mechanic Course This Cycling: Cycle Maintenance & Motorcycle Mechanic Course includes a FREE PDF Certificate. Lifetime access to this Cycling: Cycle Maintenance & Motorcycle Mechanic Course Instant access to this Cycling: Cycle Maintenance & Motorcycle Mechanic Course Get FREE Tutor Support to this Cycling: Cycle Maintenance & Motorcycle Mechanic Course Cycling: Cycling You are in the right place if you want to learn everything there is to know about cycling and bike maintenance and become an authority in the field. This Bicycle Maintenance course was created by industry experts to help you learn quickly, effectively, and at your own pace. Who is this course for? Cycling: Cycling Anyone interested in personal or professional growth, regardless of their present function, will benefit from our Cycling: bicycle maintenance Course. Requirements Cycling: Cycling By taking our Cycling: bicycle maintenance course, you will be able to explore various career opportunities, such as: Motorcycle Technician Motorcycle Inspector Race Crew Mechanic Motorcycle Service Manager Career path A wide variety of professions, including psychologists, psychiatrists, psychoanalysts, and social workers, can be accessed through the Introduction to Psychotherapy course.

Port Management Diploma Description Since 1999, the Diploma in Port Management has been recognised as a leading qualification for port managers, governments, terminal operators, and port companies. Human proficiency is the most crucial factor in the effective operation of port and transport services. A successful and well-run port contributes to the economy; therefore port personnel must be apprised and updated with all the relevant innovations available.  The Port Management Diploma is ideal for port management professionals needing to build on their knowledge in order to meet their day-to-day challenges more effectively. It is designed to give you the skills to develop professionally in port administration, port and harbour management and port operations for the global maritime supply chain. This course will provide opportunities for you to thoroughly understand the role of port especially in the international trade and logistic chain as the 'economic engine' of development. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Port Management Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Port Management Course for? Port Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Port Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Ports UK Ports Overview 00:30:00 Fundamentals of Ports 00:45:00 Different Types of Port 00:45:00 Port and Terminal Management Understanding Port and Terminal Management 00:30:00 Planning & Design 00:15:00 Financial & Professional Services 00:30:00 Port Management 00:15:00 Safety & Security 00:15:00 Port Equipment 00:30:00 Software & Solutions 00:30:00 Port Development Introduction to Port Development 00:45:00 Growth of the World's Leading Ports 00:45:00 Developments in Terminal Operation 00:45:00 Impact of Changing Ship Technology on Ports Introduction to Ship 00:30:00 Effect of Port Time on Ship Speed 00:30:00 Port Administration, Ownership and Management Types of Port Ownership and Administration 00:45:00 Organisations Concerning Ports 00:30:00 The Rise and Fall of Ports 00:30:00 Information Technology in Logistics 00:30:00 Safety 00:20:00 Port Policy Maritime Policy 00:30:00 Port Policy 00:45:00 Port Pricing 00:20:00 Glossary of Port and Shipping Terms Glossary & Shipping Terms 01:00:00 Mock Exam Mock Exam - Port Management Diploma 00:20:00 Final Exam Final Exam - Port Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Delegation is one of the most important skills you can master. It reduces your workload and develops employee skills. It prepares employees who work for you and make them able to take responsibilities. By this Effective Delegation Certificate Course you will learn all the steps of delegation process and all the techniques to overcome problems. How delegation fist into your job, and make you more successful, how to use an eight-step process for effective delegation, and how to give better instructions, and much more related to delegation. So, if you want to improve your skills and knowledge you definitely can join this course. Learning Outcomes: Learn the ways delegation suits to their job as well as the way it can be more productive Know the various routes of delegating tasks Applying the Eight-Step technique to turn the delegation more proficient Learn the paths to provide more developed instructions for a better delegation result Get to know the most familiar delegation risks and knowing how you can get them over The means to review the delegation results Coping with the techniques to generate an effective feedback Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Effective Delegation Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Effective Delegation Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Delegation? 00:30:00 Picking the Right Person 00:15:00 The Delegation Meeting 00:30:00 Giving Instructions 00:30:00 Monitoring Delegation 00:15:00 Practicing Delegation 00:30:00 Giving Feedback 00:30:00 Mock Exam Mock Exam- Effective Delegation Certificate Course 00:20:00 Final Exam Final Exam- Effective Delegation Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Mechanic Training Bundle course teaches you everything on the Mechanic Training Bundle topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Mechanic Training Bundle course is a comprehensive course designed to provide a detailed understanding of the nature of the Mechanic Training Bundle related sector and your key roles within it. The training materials of this Mechanic Training Bundle course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of Mechanic Training Bundle CPD Accredited Mechanic Training Bundle Course Instant PDF certificate Fully online, interactive Mechanic Training Bundlecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Mechanic Training Bundle course to excel! To become successful in your profession, you must have a specific set of Mechanic Training Bundle skills to succeed in today's competitive world. In this in-depth Mechanic Training Bundletraining course, you will develop the most in-demand Mechanic Training Bundle skills to kickstart your career, as well as upgrade your existing knowledge & skills. Mechanic Training Bundle Curriculum Course 01: Mechanic Training Course 02: Mechanical Engineering Course 03: HGV Training Accreditation This Mechanic Training Bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Mechanic Training Bundle course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Mechanic Training Bundle basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Mechanic Training Bundle Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Kinetic Facades Introduction 00:03:00 Module 1: Introduction to kinetic facades 00:03:00 Module 2: History and evolution 00:02:00 Module 3 Integration in built form 00:06:00 Module 4: Responsive Facades 00:06:00 Module 5: Project Showcase 00:11:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Disciplinary Procedures Course Overview This disciplinary procedures course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This disciplinary procedures course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. Who should take this course? This comprehensive disciplinary procedures course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of disciplinary procedures. This disciplinary procedures course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the disciplinary procedures course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this disciplinary procedures course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Disciplinary Procedure and Confidentiality Module 2: Investigations, Allegations and Suspensions Module 3: Notification Of A Hearing, The Right To Be Accompanied, And Procedure Module 4: Penalties, Their Effects, And Appeals Module 5: Holding Disciplinary Hearings And A Case Study Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview Disciplinary Procedures Course Overview This disciplinary procedures course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This disciplinary procedures course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. Who should take this course? This comprehensive disciplinary procedures course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of disciplinary procedures. This disciplinary procedures course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the disciplinary procedures course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this disciplinary procedures course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Disciplinary Procedure and Confidentiality Module 2: Investigations, Allegations and Suspensions Module 3: Notification Of A Hearing, The Right To Be Accompanied, And Procedure Module 4: Penalties, Their Effects, And Appeals Module 5: Holding Disciplinary Hearings And A Case Study Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Disciplinary Procedures Course Online quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Anti Harassment and Bullying Course Overview This anti harassment and bullying course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This anti harassment and bullying course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the anti harassment and bullying course. Who should take this course? This comprehensive anti harassment and bullying course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of anti harassment and bullying. This anti harassment and bullying course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the anti harassment and bullying course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this anti harassment and bullying course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Policy Commitments, Harassment And Bullying Module 2: Informal Steps, Raising A Formal Complaint and Investigations Module 3: Action Following Investigations Module 4: Case Studies Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

All businesses have a need to maintain good relationships with their customers. If the customers are not happy with the service a business is providing, they will not even blink before switching over to a competitor. That is why you need this Professional Diploma in Customer Relationship course in order to improve your business' customer service. This diploma level course will provide introductory chapters in order to explain why good customer relationship is important. Using this course you will be able to understand your customers, calculate a customer's lifetime value, how to keep them happy and much more. You will also learn about established ways of retaining your customers and loyalty marketing programs. Dealing with customer complaints and difficult customers will prove to be second nature after you complete this course. Utilizing the ideas explained you will also be able identify the seven deadly sins in customer service, and explore CRM programs. Overall, this course is bound to help you improve the customer service of your business and drive your profit margin upwards. Course Highlights Professional Diploma in Customer Relationship is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Relationship into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Relationship Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Relationship is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Relationship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Customer Relationship Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Final Exam