DASA DevOps Fundamentals: Virtual In-House Training The DASA DevOps Fundamentals™ certification provides the core education necessary to build your DevOps vocabulary and understand its principles and practices. It's the ideal starting point for DevOps journeys, whether you're already familiar with working with Agile and/or DevOps teams or not. Faster software deployment, increased deployment frequency, and higher change success rate are only some of the visible outcomes of practicing DevOps. Organizations such as Netflix, Spotify, and Facebook are transforming IT by successfully implementing DevOps principles. But you don't have to be big to be a DevOps leader. Companies large and small, young and old, have smoothly made the transition and have the proof of success in their pockets. This course will inspire you to serve as a change champion by sharing and using what you learned, and continue to learn, about DevOps to lead and mentor others. A solid understanding of DevOps Fundamentals has helped numerous professionals and organizations how to approach a DevOps journey, not only from a tool and automation perspective but also looking in-depth at the softer side of things. This course provides learners with an extensive introduction to the core Agile DevOps principles. It covers all 12 key knowledge and skill competencies defined by DASA to ensure you acquire a solid knowledge of DevOps concepts and terminology. Multiple cases or scenarios, group discussions, and examples are included in the course to enhance your learning experience. What you will Learn DASA DevOps Fundamentals-certified professionals are able to: Explain the drivers responsible for the emergence of DevOps. Define and discuss the key concepts and principles of DevOps. List and explain the business benefits of DevOps and continuous delivery. Know how teams can translate DevOps principles into tangible practices. Learn about modern operations in a DevOps context. Explain the concepts of test automation, infrastructure automation, and build and deployment automation. Describe how DevOps relates to Lean and Agile methodologies. Get insight into the various organizational DevOps models and architectures. Identify how Cloud and Delivery pipeline automation optimizes and accelerates the ways of working. Discuss the critical success factors for DevOps transformation. Introducing DASA DevOps Fundamentals DASA DevOps Fundamentals An Introduction Case Study - Easy Journey Airways Building the DevOps Context DevOps Evolution Business Benefits of DevOps DASA DevOps Principles Goals and Measurements Knowing DevOps for Individuals T-Shape Profiles DevOps Capabilities by DASA DASA DevOps Certifications Getting Acquainted with DevOps Culture and Behavior Embracing a DevOps Culture Core Elements of a DevOps Culture Implementation of a DevOps Culture Understanding the Value of DevOps for Teams and Organizations Organizational Models Team Autonomy DevOps at Scale Getting Familiar with DevOps Management Practices ITSM Lean Agile Getting Familiar with DevOps Technical Practices Architecture Modern Infrastructure and Cloud Operations Enabling DevOps Team Performance Through Continuous Delivery and Automation Software Delivery Automation Concepts Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics Measuring the Performance - The Next Steps Analyze the Current Situation Improve Incrementally
When temperatures drop and snowflakes start making headlines, being unprepared can turn even a small situation into a big problem. Whether it’s black ice on your doorstep, power cuts in the dead of night, or vehicles refusing to cooperate in the cold, winter brings its own set of challenges. This Winter Safety and Preparedness Course helps you stay calm when the frost bites back. It’s designed for those who like their heaters working, their paths clear, and their safety plans sorted before the snow settles in. From understanding cold weather alerts to preparing emergency kits that actually make sense, this course is packed with easy-to-follow advice that could make a big difference. Learn how to prevent slips, store supplies wisely, and get your home and transport ready without needing a snow plough or a survival bunker. Whether you’re keeping a family safe or just trying to avoid turning into a human icicle on the commute, you’ll find smart solutions that work for all kinds of cold-weather situations. No fluff, no fuss—just solid, seasonal know-how. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Winter Safety Module 02 : Winter Health and Wellness Module 03 : Shovelling and Snow-Blowing Safety Module 04 : Slips, Falls, and Cold-Related Injuries Module 05 : Preventing Carbon Monoxide Poisoning Module 06 : Winter Sports and Recreational Safety Module 07 : Driving in Winter Conditions Module 08 : Winter Emergency Preparedness Learning Outcomes: Develop a solid grasp of winter safety essentials. Enhance your understanding of health and wellness in cold weather. Master safe snow removal practices to prevent accidents. Learn to prevent slips, falls, and cold-related injuries effectively. Gain insights into safeguarding against carbon monoxide poisoning. Acquire knowledge about winter sports and recreational safety measures. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Outdoor enthusiasts Parents and caregivers Anyone living in cold climates Drivers navigating winter conditions Individuals looking to enhance safety awareness Professionals in health and safety roles Students and learners seeking valuable life skills Those responsible for winter emergency preparedness Career path Winter Safety Advisor Health and Safety Officer Emergency Preparedness Coordinator Winter Sports Instructor Snow Removal Technician Winter Driving Instructor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Disability Assessor Essential Bundle Course is a meticulously designed programme tailored for professionals looking to deepen their understanding of disability assessments. In this digital age, where expertise is paramount, this course offers a solid foundation in the principles and practices surrounding disability assessment processes. With 28 years of industry insight embedded into the design, this course delivers valuable knowledge, focusing on essential skills needed to navigate the complexities of disability evaluations effectively. Participants will engage with a structured curriculum that balances theoretical knowledge with practical applications, allowing them to develop a thorough understanding of the assessment procedure. From the core legal and ethical frameworks to the technical aspects of report writing, each module is crafted to meet the highest professional standards. This course is designed for anyone seeking to enhance their competence in disability assessment, providing the perfect resource for those eager to refine their skill set and become proficient in this crucial field. Key Features of Disability Assessor Essential Bundle CPD Accredited Disability Assessor Essential Course Instant PDF certificate Fully online, interactive Disability Assessor Essential course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Disability Assessor Essential Bundle course to excel! To become successful in your profession, you must have a specific set of Disability Assessor Essential skills to succeed in today's competitive world. In this in-depth Disability Assessor Essential training course, you will develop the most in-demand Disability Assessor Essential skills to kickstart your career, as well as upgrade your existing knowledge & skills. Disability Assessor Essential Curriculum Course 01: Disability Assessor Training Course 02: Neurology Course 03: Understanding Autism Level 3 Course 04: Dyslexia Awareness Accreditation This Disability Assessor Essential bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Disability Assessor Essential course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Disability Assessor Essential basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Disability Assessor Essential Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Duration 2 Days 12 CPD hours This course is intended for The COBIT 2019 Foundation course would suit candidates working in the following IT professions or areas: IT Auditors IT Managers IT Quality professionals IT Leadership IT Developers Process practitioners Managers in IT service providing firms The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are: New framework introduction Key concepts and terminology Governance and Framework Principles Governance system and components Governance and management objectives Performance management Designing a tailored governance system COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The heart of the COBIT framework updates COBIT principles while laying out the structure of the overall framework including: New concepts are introduced and terminology is explained?the COBIT Core Model and its 40 governance and management objectives provide the platform for establishing your governance program. The performance management system is updated and allows the flexibility to use maturity measurements as well as capability measurements. Introductions to design factors and focus areas offer additional practical guidance on flexible adoption of COBIT 2019, whether for specific projects or full implementation. From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance. 1 - COBIT 5 OVERVIEW AND INTRODUCTION Course Administration Course Objectives Exam Overview Certification Scheme History of COBIT COBIT 2019 Improvements Major differences with 2019 Misconceptions about COBIT COBIT and Other Standards 2 - KEY CONCEPTS AND TERMINOLOGY Introduction to Enterprise Governance of Information and Technology Benefits of Information and Technology Governance COBIT Information and Technology Governance Framework Distinction of Governance and Management Three Principles of a Governance Framework Six Principles for a Governance System 3 - GOVERNANCE SYSTEMS AND COMPONENTS Introduction to the Components of a Governance System Processes and Capability Levels Organizational Structures and Defined Roles Information Flows and Items People, Skills and Competencies Principles, Policies and Frameworks Culture, Ethics and Behavior Services, Infrastructure and Applications 4 - GOVERNANCE MANAGEMENT OBJECTIVES Governance and Management Objectives Publication Governance and Management Objectives Governance and Management Objectives Core Model Evaluate, Direct and Monitor Align, Plan and Organize Build, Acquire and Implement Deliver, Service and Support Monitor, Evaluate and Assess 5 - GOALS CASCADE Governance and Management Objective Relationships Governance and Management Objective Descriptions High-Level Information Example Introduction to the Goals Cascade Enterprise Goals Alignment Goals Mapping Tables ? Appendix A 6 - PERFORMANCE MANAGEMENT Introduction to Performance Management COBIT Performance Management Principles COBIT Performance Management (CPM) Overview Process Capability Levels Rating Process Activities Focus Area Maturity Levels Performance Management of Organizational Structures Performance Management of Information Items Performance Management of Culture and Behavior 7 - DESIGNING A TAILORED GOVERNANCE SYSTEM The Need for Tailoring Design Factors Enterprise Strategy Enterprise Goals Risk Profile I&T Related Issues Threat Landscape Compliance Requirements Role of IT Sourcing Model for IT IT Implementation Methods Technology Adoption Strategy Enterprise Size Focus Areas Designing a Tailored Governance System Management Objective Priority and Target Capability Levels Component Variations Specific Focus Areas Stages and Steps in the Design Process 8 - IMPLEMENTING ENTERPRISE GOVERNANCE OF IT The Business Case The COBIT Implementation Guide Purpose COBIT Implementation Approach Phase 1 ? What are the Drivers Phase 2 ? Where are we Now Phase 3 ? Where do we Want to be Phase 4 ? What Needs to be Done Phase 5 ? How do we get There Phase 6 ? Did we get There Phase 7 How do we Weep the Momentum Going? EGIT Implementation Program Challenges
The Port Management Diploma is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a acknowledged certificate. This Port Management Diploma consists of several modules that take around 8 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Module 01: UK Ports Overview UK Ports Overview 00:35:00 Module 02: Fundamentals of Ports Fundamentals of Ports 00:24:00 Module 03 : Different Types of Port Different Types of Port 00:18:00 Module 04 : Understanding Port and Terminal Management Understanding Port and Terminal Management 00:16:00 Module 05 : Planning & Design Planning & Design 00:19:00 Module 06 : Financial & Professional Services Financial & Professional Services 00:18:00 Module 07 : Port Management Port Management 00:10:00 Module 08 : Safety & Security Safety & Security 00:08:00 Module 09 : Port Equipment Port Equipment 00:10:00 Module 10 : Software & Solutions Software & Solutions 00:17:00 Module 11 : Introduction to Port Development Introduction to Port Development 00:26:00 Module 12 : Growth of the World's Leading Ports Growth of the World's Leading Ports 00:14:00 Module 13 : Developments in Terminal Operation Developments in Terminal Operation 00:31:00 Module 14 : Introduction to Ship Introduction to Ship 00:15:00 Module 15: Effect of Port Time on Ship Speed Effect of Port Time on Ship Speed 00:11:00 Module 16: Types of Port Ownership and Administration Types of Port Ownership and Administration 00:30:00 Module 17: Organisations Concerning Ports Organisations Concerning Ports 00:15:00 Module 18: The Rise and Fall of Ports The Rise and Fall of Ports 00:17:00 Module 19: Information Technology in Logistics Information Technology in Logistics 00:14:00 Module 20: Safety Safety 00:10:00 Module 21: Maritime Policy Maritime Policy 00:09:00 Module 22: Port Policy Port Policy 00:20:00 Module 23: Port Pricing Port Pricing 00:17:00 Module 24: Glossary & Shipping Terms Glossary & Shipping Terms 00:58:00 Assignment Assignment - Port Management Diploma 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Hiring people with disability is an awarding work. Disable people are people who have different abilities. You can utilise their skills if you know the right ways to approach them. The Certificate in Hiring People with Disability course teaches you how to ensure the perfect environment for the disabled people. Communication skill, understanding their thoughts and behaviour, training other employees to approach them correctly- everything will be covered in the course. Learning Outcomes of The Certificate in Hiring People with Disability: Get prepared for welcoming people having disabilities for your workplace Interact with people with disabilities Have interactions Locate along with getting over the obstacles at the workplace Apply respectful, proper, adaptable linguistic approach for a situation Realise the state of your company in case of recruiting as well as interviewing Figure out the terms of job accommodation along with executing it at the workplace Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Certificate In Hiring People With Disability Course Overview 00:15:00 Defining Terms 00:15:00 Dissecting Labels 00:30:00 Accessibility 00:15:00 The Cornerstones of Diversity 00:15:00 Using the STOP Technique 00:15:00 Communication Essentials for Disability Awareness 00:30:00 Communication Styles 00:15:00 Critical Conversations 00:15:00 How Do We Make It Happen? 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Document Control today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Document Control course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Document Control Introduction to Document Control 00:14:00 Module 02: Principles of Document Control and Elements of Document Control Environment Principles of Document Control and Elements of Document Control Environment 00:14:00 Module 03: Document Control Lifecycle Document Control Lifecycle 00:13:00 Module 04: Document Control Strategies and Instruments Document Control Strategies and Instruments 00:20:00 Module 05: Document Management Document Management 00:24:00 Module 06: Quality Assurance and Controlling Quality of Documents Quality Assurance and Controlling Quality of Documents 00:13:00 Module 07: Project Document Control Project Document Control 00:14:00 Module 08: Electronic Document Management Systems and Soft Copy Documentation Electronic Document Management System and Soft Copy Documentation 00:20:00 Assignment Assignment - Document Control 4 days, 22 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
All businesses have a need to maintain good relationships with their customers. If the customers are not happy with the service a business is providing, they will not even blink before switching over to a competitor. That is why you need this Professional Diploma in Customer Relationship course in order to improve your business' customer service. This diploma level course will provide introductory chapters in order to explain why good customer relationship is important. Using this course you will be able to understand your customers, calculate a customer's lifetime value, how to keep them happy and much more. You will also learn about established ways of retaining your customers and loyalty marketing programs. Dealing with customer complaints and difficult customers will prove to be second nature after you complete this course. Utilizing the ideas explained you will also be able identify the seven deadly sins in customer service, and explore CRM programs. Overall, this course is bound to help you improve the customer service of your business and drive your profit margin upwards. Course Highlights Professional Diploma in Customer Relationship is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Relationship into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Relationship Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Relationship is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Relationship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Customer Relationship Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Final Exam
Follow your passion and become a Professional Chef Are interested in cooking and want to be in charge of your own kitchen? Do you often find yourself in the kitchen trying to invent your own signature dishes? Then you have the skills to be a professional chef. This course will the perfect platform for you to learn what is expected and how to be a professional chef. Chefs and head cooks use a variety of kitchen and cooking equipment, including step-in coolers, high-quality knives, meat slicers, and grinders. They also have access to large quantities of meats, spices, and produce. Some chefs use scheduling and purchasing software to help them in their administrative tasks. Some chefs run their own restaurant or catering business. These chefs are often busy with kitchen and office work and have little time to interact with diners. If you want to have your own business, then you also need to learn how to manage your restaurant. All of these qualities will be taught in this diploma course on how to be a professional chef. Course Highlights Accredited Diploma in Professional Chef is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Professional Chef into 92 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 20 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Professional Chef Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Professional Chef is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Professional Chef is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Becoming a Chef Can TV Chefs Teach You To Cook? FREE 01:00:00 Improving Cooking And Food Preparation Skills FREE 00:30:00 Catering To Unique Tastes 00:30:00 Qualities Of A Successful Chef 00:30:00 Achieve Perfection As A Saucier 00:30:00 Becoming The Perfect Chef 01:00:00 Equipment For Perfect Chefs 00:30:00 How To Become The Perfect Chef: Attending School 00:30:00 The Keys To Getting and Using Feedback 00:30:00 What Can You Do With A Culinary Degree 01:00:00 Knife Skills For The Perfect Chef 00:30:00 Making Meals Easy to Eat Healthy 01:00:00 Plating for the At Home Chef 00:30:00 Perfect Chefs Choose A Speciality 00:30:00 Finding Local Cooking Classes 00:30:00 How Can You Become a Professional Chef 00:30:00 The Physical Qualities of the Perfect Chef 00:30:00 The Importance of Testing Recipes 00:30:00 The Chefs Important Baking Tools 01:00:00 The Learning Curve To Becoming The Perfect Chef 00:30:00 The Job of a Professional Chef 00:30:00 The Mix of Sweet, Spicy and Savory 00:30:00 The Perfect At Home Chef 01:00:00 The Perfect Chef Opens A Restaurant 00:30:00 The Physical Demand of Being a Chef 00:30:00 Kitchen Management Buying Kitchen Equipment: Tips And Tricks To Save Money FREE 01:00:00 The Well Equipped Kitchen FREE 00:15:00 Take Inventory 01:00:00 Be Wary Of The Latest Trends 01:00:00 Inexpensive Vs. Cheap 00:15:00 Needing Vs. Wanting 01:00:00 Comparison Shopping 01:00:00 How To Find The Best Deals 01:00:00 Secrets Of Outdoor Cooking Recipes 01:00:00 Once A Month Cooking Recipes 00:15:00 Mother's Day Cooking Made Easy 01:00:00 Mardi Gras Cooking Cajun Style 00:30:00 Learn To Cook Italian Food On Vacation 01:00:00 Cooking With A Dutch Oven 01:00:00 Recipes Of Italian Vegetarian Cooking 01:00:00 Home Cooking Network: An Array Of Recipes 00:30:00 America's Home Cooking: The Television Program 01:00:00 A Wonderful Experience With Outdoor Cooking Burners 00:30:00 Cooking For Sunday Dinner 01:00:00 Healthy Cooking Oils 01:00:00 Cooking Cajun Food 01:00:00 Paula's Home Cooking Recipes 00:30:00 The Importance Of Eating A Healthful Vegetarian Diet 01:00:00 Italian Food On A Date 00:30:00 The History Of Pasta In Italian Food 01:00:00 Review Of Different Vegetarian Cooking Shows 00:30:00 Italian Cooking Brochutto 01:00:00 Cooking Christmas Cookies 01:00:00 Back To Beginning For President's Day Cooking 00:30:00 Microwave Bacon Cooking Equipment 00:30:00 Cheap Italian Food In Milan 01:00:00 Chinese Cooking Wok 01:00:00 7 Useful Cooking Tips And Hints 01:00:00 Down Home Cooking 00:30:00 Italian Cooking School 00:30:00 Cooking Games 00:30:00 Italian Cooking Recipes 00:30:00 French Cooking Holidays 00:30:00 Managing Restaurant Food Business Basics 01:00:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 01:00:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Recipes Recipe - I 01:00:00 Recipe - II 01:00:00 Recipe - III 01:00:00 Recipe - IV 01:00:00 Recipe - V 01:00:00 Recipe - VI 01:00:00 Recipe - VII 01:00:00 Recipe - VIII 01:00:00 Recipe - IX 01:00:00 Recipe - X 01:00:00 Recipe - XI 00:30:00 Recipe - XII 00:30:00 Recipe - XIII 00:15:00 Recipe - XIV 00:30:00 Recipe - XV 00:30:00 Recipe - XVI 01:00:00 Recipe -XVII 01:00:00 Recipe -XVIII 01:00:00 Recipe -XIX 01:00:00 Recipe -XX 01:00:00 Mock Exam Mock Exam- Accredited Diploma in Professional Chef 00:30:00 Final Exam Final Exam- Accredited Diploma in Professional Chef 00:30:00
Anti Harassment and Bullying Course Overview This anti harassment and bullying course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This anti harassment and bullying course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the anti harassment and bullying course. Who should take this course? This comprehensive anti harassment and bullying course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of anti harassment and bullying. This anti harassment and bullying course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the anti harassment and bullying course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirement There are no academic entry requirements for this anti harassment and bullying course, and it is open to students of all academic backgrounds. Course Curriculum Module 1: Policy Commitments, Harassment And Bullying Module 2: Informal Steps, Raising A Formal Complaint and Investigations Module 3: Action Following Investigations Module 4: Case Studies Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org